Progress amid uncertainty: A mid-year update on 2025 healthcare finance trends.

For a more in-depth analysis of trends shaping the industry in the second half of 2025, find our full trends report here. The healthcare industry continues to face rapid transformation, with financial, technological and operational pressures reshaping how organizations deliver care. CommerceHealthcare® has identified key mid-year developments that are influencing…

Doing More with Less: How AI Can Help Healthcare Providers Weather the Big Beautiful Bill

The healthcare industry is no stranger to change, but the “One Big Beautiful Bill Act” (OBBBA) — nicknamed the “Big Beautiful Bill” — may represent one of the most significant shifts in years. If the projections hold, millions of Americans could lose coverage over the next decade. According to the…

Ascension’s strategy lifts net promoter score above 80

By rethinking consumer experience, Ascension said it has driven its net promoter score, a critical metric in measuring customer satisfaction, above 80 and cut complaints by 40%. The health system, which operates more than 100 hospitals across 16 states and the District of Columbia, has also reduced the average time…

Analytics for all: How providers are transforming data into dollars

Today’s healthcare providers are in a bind. Demand for services is rising while reimbursement is declining. Amid these circumstances, many healthcare organizations find themselves trapped in a cycle of reactive decision-making and growing expenditures. These organizations aren’t producing the savings they need to support the bottom line. In contrast, other…

Hackensack Meridian Health CEO: Your system is talking. Are you listening?

Now more than ever, it’s time for CEOs to listen. Employee engagement nationally is at an 11-year low, with 79% of employees disengaged. In this climate, cultivating the art of listening is not a soft skill, but a strategic imperative that separates CEOs who preside over disengagement from those who…

What your EHR isn’t capturing: The data gap costing health systems

Health systems have access to an increasing amount of data across their infrastructure, yet much of the most clinically relevant information is buried in unstructured formats. This data gap leads to inefficiencies, delays in care and missed financial opportunities. In a recent presentation hosted by Becker’s Healthcare, Mauricio Garcia Jacques,…

The policy shifts pharmacy leaders say are most urgent

Pharmacy leaders at health systems across the country say preserving the intent of the federal 340B drug pricing program and increasing transparency around pharmacy benefit managers are the most urgent policy changes that could impact patient access. Here are responses from three supply leaders who were asked: What policy or…

Mount Sinai to oversee medical services at US Open

New York City-based Mount Sinai Health System will again serve as the official medical services provider for the U.S. Open Tennis Championships, marking the 13th year of its partnership with the United States Tennis Association. The tournament begins Aug. 18 with Fan Week and runs through Sept. 7 at the…

New York hospital appoints OB-GYN chief

Wendy Wilcox, MD, a prominent maternal mortality expert, has been selected to serve as chief of obstetrics and gynecology at NYC Health + Hospitals/Woodhull in New York City’s Brooklyn borough. Dr. Wilcox has worked in a variety of clinical leadership roles during her 15 years with the nation’s largest public…

HHS launches interactive platform

HHS has launched Make America Healthy Again in Action, an interactive platform to track state- and federal-level reforms driven by HHS Secretary Robert F. Kennedy Jr. and President Donald Trump’s MAHA agenda. “The MAHA in Action tracker puts the wins on the map,” Mr. Kennedy said in an Aug. 18…

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