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What separates high- and low-performing hospitals in 2025

Hospital finances showed signs of improvement at the end of the second quarter, though notable performance gaps remain between higher- and lower-performing facilities, according to Kaufman Hall’s latest “National Hospital Flash Report,” published Aug. 11.
The median monthly operating margin index rose to 3.7% in June, up from 1.9% in May, though the pace of improvement remains uneven and somewhat unexpected amid recent market turbulence.
Hospitals in the Northeast and Mid-Atlantic reported the largest year-over-year increases in operating margins at 38%, followed by the South and Midwest at 29%. The West and Great Plains saw declines of 13% and 27%, respectively. Smaller and mid-size hospitals generally fared better than large facilities: hospitals with 26 to 299 beds saw margin gains between 17% and 30%, while those with more than 500 beds experienced a 29% decline.
“Higher performing hospitals are nimbler on both the revenue and expense sides,” Erik Swanson, managing director and data and analytics group leader at Kaufman Hall, said in a news release. “They may be expanding their outpatient footprint, diversifying services or managing expenses like purchased services by centralizing some functions. They are also more likely to have value-based care or bundled care arrangements in place.”
In 2025, top-performing hospitals are setting themselves apart from lower-performing facilities through a combination of strategic, operational and financial factors. According to Kaufman Hall and Fitch Ratings, the key differentiators include:
1. Strong market presence in growth regions: Hospitals located in expanding markets — especially in the South, Midwest and Northeast — are benefiting from rising demand, better payer mixes and stronger revenue potential. These organizations are leveraging local demographics and economic growth to drive performance.
2. Workforce recruitment and retention. Talent remains a key differentiator. High performers are more successful in hiring and retaining clinical and nonclinical staff amid national shortages, allowing them to maintain service capacity and quality care while controlling labor costs.
3. Aggressive payer strategy: Top-tier hospitals are skilled at negotiating favorable payer contracts, often using a “mind the gap” approach to keep reimbursement rates at the upper end of the scale. These hospitals maximize market leverage to drive revenue growth.
4. Operational agility: High-performing hospitals are nimble and can adjust quickly to changing conditions. They centralize purchased services, optimize supply chains and adapt care models to improve efficiency.
5. Investment in technology and infrastructure: Successful systems are proactively investing in AI, health IT and data analytics. These investments support care delivery and administrative efficiency and prepare hospitals for value-based care and alternative payment models.
6. Outpatient expansion and service diversification: Expanding outpatient footprints and diversifying service lines allow top hospitals to meet evolving patient demand and offset pressures on inpatient care, particularly in high-cost settings.
7. Proactive real estate and capital management. Strong performers are strategically managing real estate assets to bolster balance sheets and fund growth initiatives, such as facility modernization and digital transformation.
In contrast, lower-performing hospitals, often in rural or underserved regions, struggle with:
- Limited access to capital
- Declining patient volumes or poor payer mixes
- Severe staffing shortages
- High dependency on public reimbursement
- Little room for investment in innovation or infrastructure
Fitch warns that this divergence is becoming a “trifurcation” of hospital performance, with institutions separating into top-tier, middle-tier and lower-tier segments. Without strategic shifts, the financial gap may widen in the years ahead.
Top-performing hospitals will “have a predisposition to maximize that market essentially with annual payer negotiations, in a ‘mind the gap’ mentality that keeps them at the upper end of the payment scale,” Fitch said in a recent report.
Meanwhile, most hospitals are expected to remain in a middle band: operating sustainably but with limited margin growth and persistent staffing challenges. Those at the bottom of the scale face declining volume and payer mix issues and will likely need to rely heavily on outside cash to stabilize, according to Fitch.
The latest hospital financial reports indicate that 2025 performance gains are unevenly distributed, with the gap between top and bottom performers potentially widening as financial pressures persist.
How to Get a High Paying Contract Nursing Job
Contract nursing offers the chance to do meaningful work, gain diverse experience, and earn competitive pay. Whether you’re pursuing contract nursing jobs, per diem nursing positions, or rapid response assignments, the key to maximizing your income is preparation and strategy.
If you’re ready to secure a high-paying contract nursing job, use these proven tips to set yourself apart and negotiate pay that reflects your expertise.
Your resume is your first impression. A clear, polished resume highlights your skills, certifications, and professional accomplishments, and it determines whether you’ll be invited to interview.
Include:
- Your nursing specialties (such as ICU, emergency department, or medical imaging)
- Certifications (like ACLS, BLS, or specialty credentials)
- Details about your experience in different care settings, such as inpatient care, skilled nursing facilities, or acute care staffing
It’s normal to have employment gaps but be ready to confidently explain them during interviews. A well-organized resume positions you as a serious professional ready for high-paying nursing contracts.
Keeping your credentials updated makes you a more attractive candidate and can improve your earning potential.
Make sure to:
- Renew essential licenses and certifications promptly.
- Consider adding specialty certifications that are in demand for travel nursing jobs and contract assignments.
- Stay up to date with immunizations required by hospitals and clinics. Being ready with all documentation can speed up onboarding and help you access crisis response nursing jobs or urgent needs contracts that often pay premium rates.
The more prepared you are, the easier it is for a nurse staffing agency or recruiter to match you with higher-paying positions.
Professional references can be the deciding factor in landing a top-paying assignment.
Employers and recruiters rely on references to verify your:
- Clinical skills
- Professionalism
- Reliability
Choose references who can confidently speak to your work ethic and performance. Positive recommendations can open the door to flexible nursing shifts, per diem contracts, and specialized roles that pay more.
Flexibility is often rewarded in the world of contract nursing.
Consider these options to boost your pay:
- Accepting night shifts or weekends, which usually come with higher hourly rates.
- Taking assignments in locations experiencing shortages, such as rural facilities or emergency department nursing jobs.
- Being open to rapid response contracts or crisis response assignments, which often offer premium compensation.
When you demonstrate a willingness to adapt, you make yourself more valuable to medical staffing agencies and healthcare employers.
In contract nursing, your reputation follows you from one facility to the next. A strong track record makes it easier to secure higher-paying contracts and preferred assignments.
Tips for maintaining a great reputation:
- Be punctual and dependable.
- Communicate clearly with staffing agencies and supervisors.
- Go the extra mile to provide excellent patient care.
Facilities are willing to pay more to bring on nurses with proven reputations for excellence.
Being a contract nurse offers countless benefits, from career variety to premium pay. To make the most of your opportunities:
- Invest time in preparing a strong resume.
- Keep certifications and immunizations current.
- Maintain excellent references.
- Stay flexible with shifts and assignments.
- Build and protect your professional reputation.
When you combine preparation with dedication, you can consistently secure high-paying contract nursing jobs that match your skills and goals.
If you’re looking for your next opportunity, Staff Relief, Inc. is here to help. We partner with hospitals, clinics, and healthcare facilities to connect nurses with the best assignments in Georgia and beyond.
Contact us today to explore available contracts and start earning what you deserve.
Former nurse marks reaching 102 with advice to ‘stay active’
A former nurse, dubbed “inspirational” by care home staff, has celebrated her 102nd birthday with recommendations for a long, happy life.
Diana Creasey, who moved to Woodpeckers care home in the New Forest during 2023 when she was 100, shared her latest birthday with family, friends and staff.
“Stay active, keep going, follow a good diet and make sure to have lots and lots of fresh air”
Diana Creasey
Asked for the secret of her longevity, she said: “Stay active, keep going, follow a good diet and make sure to have lots and lots of fresh air. And a glass of sherry helps!”
Her advice follows a lifelong career in nursing and healthcare, both in paid roles and, following retirement, as a care volunteer for several years at Lymington’s Oakhaven hospice.
After growing up in North Devon in the 1920s and 30s, Ms Creasey trained as a nurse and worked in plastic surgery nursing during the Second World War.
Serving at London hospitals, she cared for many army personnel coming back from the horrors of the frontline.
One memory from of Blitz was nursing in an underground basement hospital with pregnant women on one side of the ward and casualties on the other. “It was a very stressful time,” she recalled.
Woodpeckers companionship team member Sian Harris said Ms Creasey remained very active, taking daily walks around the garden with the help of staff.
“She was an inspiration when she moved to Woodpeckers aged 100,” said Sian. “And she is still inspiring the staff and residents now aged 102.
“The very fact she is this remarkable age and still as active as she is makes her truly very special,” added Ms Harris.
Woodpeckers in Brockenhurst is run by care home provider Colten Care. It operates 21 care homes in Hampshire, Dorset, Wiltshire and West Sussex.
Hiring More Nurses Generates Revenue for Hospitals
Underfunding is driving an acute shortage of trained nurses in hospitals and care facilities in the United States. It is the worst such shortage in more than four decades. One estimate from the American Hospital Association puts the deficit north of one million. Meanwhile, a recent survey by recruitment specialist AMN Healthcare suggests that 900,000 more nurses will drop out of the workforce by 2027.
American nurses are quitting in droves, thanks to low pay and burnout as understaffing increases individual workload. This is bad news for patient outcomes. Nurses are estimated to have eight times more routine contact with patients than physicians. They shoulder the bulk of all responsibility in terms of diagnostic data collection, treatment plans, and clinical reporting. As a result, understaffing is linked to a slew of serious problems, among them increased wait times for patients in care, post-operative infections, readmission rates, and patient mortality—all of which are on the rise across the U.S.
Tackling this crisis is challenging because of how nursing services are reimbursed. Most hospitals operate a payment system where services are paid for separately. Physician services are billed as separate line items, making them a revenue generator for the hospitals that employ them. But under Medicare, nursing services are charged as part of a fixed room and board fee, meaning that hospitals charge the same fee regardless of how many nurses are employed in the patient’s care. In this model, nurses end up on the other side of hospitals’ balance sheets: a labor expense rather than a source of income.
For beleaguered administrators looking to sustain quality of care while minimizing costs (and maximizing profits), hiring and retaining nursing staff has arguably become something of a zero-sum game in the U.S.
But might the balance sheet in fact be skewed in some way? Could there be potential financial losses attached to nurse understaffing that administrators should factor into their hiring and remuneration decisions?
Research by Goizueta Professors Diwas KC and Donald Lee, as well as recent Goizueta PhD graduates Hao Ding 24PhD (Auburn University) and Sokol Tushe 23PhD (Muma College of Business), would suggest there are. Their new peer-reviewed publication* finds that increasing a single nurse’s workload by just one patient creates a 17% service slowdown for all other patients under that nurse’s care. Looking at the data another way, having one additional nurse on duty during the busiest shift (typically between 7am and 7pm) speeds up emergency department work and frees up capacity to treat more patients such that hospitals could be looking at a major increase in revenue. The researchers calculate that this productivity gain could equate to a net increase of $470,000 per 10,000 patient visits—and savings to the tune of $160,000 in lost earnings for the same number of patients as wait times are reduced.
“A lot of the debate around nursing in the U.S. has focused on the loss of quality in care, which is hugely important,” says Diwas KC.
But looking at the crisis through a productivity lens means we’re also able to understand the very real economic value that nurses bring too: the revenue increases that come with capacity gains.Diwas KC, Goizueta Foundation Term Professor of Information Systems & Operations Management
“Our findings challenge the predominant thinking around nursing as a cost,” adds Lee. “What we see is that investing in nursing staff more than pays for itself in downstream financial benefits for hospitals. It is effectively a win-win-win for patients, nurses, and healthcare providers.”
To get to these findings, the researchers analyzed a high-resolution dataset on patient flow through a large U.S. teaching hospital. They looked at the real-time workloads of physicians and nurses working in the emergency department between April 2018 and March 2019, factoring in variables such as patient demographics and severity of complaint or illness. Tracking patients from admission to triage and on to treatment, the researchers were able to tease out the impact that the number of nurses and physicians on duty had on patient throughput. Using a novel machine learning technique developed at Goizueta by Lee, they were able to identify the effect of increasing or reducing the workforce. The contrast between physicians and nursing staff is stark, says Tushe.
“When you have fewer nurses on duty, capacity and patient throughput drops by an order of magnitude—far, far more than when reducing the number of doctors. Our results show that for every additional patient the nurse is responsible for, service speed falls by 17%. That compares to just 1.4% if you add one patient to the workload of an attending physician. In other words, nurses’ impact on productivity in the emergency department is more than eight times greater.”
Adding an additional nurse to the workforce, on the other hand, increases capacity appreciably. And as more patients are treated faster, hospitals can expect a concomitant uptick in revenue, says KC.
“It’s well documented that cutting down wait time equates to more patients treated and more income. Previous research shows that reducing service time by 15 minutes per 30,000 patient visits translates to $1.4 million in extra revenue for a hospital.”
In our study, we calculate that staffing one additional nurse in the 7am to 7pm emergency department shift reduces wait time by 23 minutes, so hospitals could be looking at an increase of $2.33 million per year.Diwas KC
This far eclipses the costs associated with hiring one additional nurse, says Lee.
“According to 2022 U.S. Bureau of Labor Statistics, the average nursing salary in the U.S. is $83,000. Fringe benefits account for an additional 50% of the base salary. The total cost of adding one nurse during the 7am to 7pm shift is $310,000 (for 2.5 full-time employees). When you do the math, it is clear. The net hospital gain is $2 million for the hospital in our study. Or $470,000 per 10,000 patient visits.”
These findings should provide compelling food for thought both to healthcare administrators and U.S. policymakers. For too long, the latter have fixated on the upstream costs, without exploring the downstream benefits of nursing services, say the researchers. Their study, the first to quantify the economic value of nurses in the U.S., asks “better questions,” argues Tushe; exploiting newly available data and analytics to reveal incontrovertible financial benefits that attach to hiring—and compensating—more nurses in American hospitals.
We know that a lot of nurses are leaving the profession not just because of cuts and burnout, but also because of lower pay. We would say to administrators struggling to hire talented nurses to review current wage offers, because our analysis suggests that the economic surplus from hiring more nurses could be readily applied to retention pay rises also.Sokol Tushe 23PhD, Muma College of Business
For state-level decision makers, Lee has additional words of advice.
“In 2004, California mandated minimum nurse-to-patient ratios in hospitals. Since then, six more states have added some form of minimum ratio requirement. The evidence is that this has been beneficial to patient outcomes and nurse job satisfaction. Our research now adds an economic dimension to the list of benefits as well. Ipso facto, policymakers ought to consider wider adoption of minimum nurse-to-patient ratios.”
However, decision makers go about tackling the shortage of nurses in the U.S., they should go about it fast and soon, says KC.
“This is a healthcare crisis that is only set to become more acute in the near future. As our demographics shift and our population starts again out, demand for quality will increase. So too must the supply of care capacity. But what we are seeing is the nursing staffing situation in the U.S. moving in the opposite direction. All of this is manifesting in the emergency department. That’s where wait times are getting longer, mistakes are being made, and overworked nurses are quitting. It is creating a vicious cycle that needs to be broken.”
Goizueta faculty apply their expertise and knowledge to solving problems that society—and the world—face. Learn more about faculty research at Goizueta.
*Ding, Tushe, Kc, Lee: “Frontiers in Operations: Valuing nursing productivity in emergency departments.” Manufacturing & Service Operations Management 26:4:1323-1337 (2024)
Georgia could see the largest shortage of RNs by 2036
Staffing is one of the biggest issues facing ASCs. A 2023 survey from ORManager found that in the last 12 months, 56% of ASCs reported an increase in volume. Despite this success, 68% of facilities also reported having a more difficult time recruiting experienced operating room nurses.
“I think the biggest threat towards ASCs in 2023 is staffing, especially qualified, experienced staffing in all areas of an ASC, including business office, pre-op, OR (both nursing and surgical technicians), post-anesthesia care unit and recovery nurses. In addition, sterile processing technicians,” Michael Powers, administrator of Knoxville, Tenn.-based Children’s West Surgery Center, told Becker’s. “Each of these areas require a certain set of skills that are acquired and honed over time. There is increased competition, and in fact it is hard to compete with large health systems/hospitals. I am also finding that ASCs are competing in the same region against one another for the available staffing pool.”
The HRSA report highlights nurse workforce projections from 2021 to 2036 generated using the agency’s health workforce simulation.
Here are the five states with the largest projected shortages of registered nurses by 2036, per the report:
1. Georgia: 29% projected shortage
Projected vacancies: 34,800
2. California: 26% projected shortage
Projected vacancies: 106,310
3. Washington: 26% projected shortage
Projected vacancies: 22,700
4. New Jersey: 25% projected shortage
Projected vacancies: 24,450
5. North Carolina: 23% projected shortage
Projected vacancies: 31,350
https://www.beckersasc.com/leadership/5-states-facing-the-biggest-nurse-shortages-by-2036
Breaking News
The culture behind Memorial Hermann’s award-winning nursing units
Memorial Hermann Health System in Houston is earning national recognition for embedding healthy work environments into daily operations — a strategy leaders say is key to retaining nurses in today’s competitive workforce climate.
In January, the American Association of Critical-Care Nurses recognized 580 hospital units nationwide with its Beacon Award for Excellence, which honors units demonstrating strong patient outcomes, professional practice and work environments aligned with the association’s Healthy Work Environment standards. These include skilled communication, true collaboration, effective decision-making, appropriate staffing, meaningful recognition and authentic leadership.
Memorial Hermann-Texas Medical Center had 12 units earn the recognition this year, the most of any hospital in the nation. In total, 24 units across the system hold active Beacon Awards.
Memorial Hermann Greater Heights Hospital has two gold-level Beacon Awards — the most gold-level recognitions within the system — and has emerged as a model for embedding healthy work environment standards into daily operations.
As an inner-city, 260-bed community hospital in Houston, Memorial Hermann Greater Heights operates in a competitive nursing market, where leaders say a strong work environment has become a valuable strategy to attract and retain nurses.
“A healthy work environment is a baseline expectation for us,” Beth Reimschissel, PhD, vice president and chief nursing officer of Memorial Hermann Greater Heights Hospital, told Becker’s. “It’s not something that we’re kind of crossing our fingers, hoping to gain, but truly the baseline expectation for those already working in those environments, for those that we try to recruit into those environments. It’s actually one of our biggest tactics to get people to [stay].”
Positive work environments also support greater staff engagement, better adoption of evidence-based practice and, ultimately, stronger patient outcomes, Dr. Reimschissel said.
She credited the hospital’s nursing engagement, in part, to strong transparency and shared ownership of performance. Rather than shielding bedside nurses from quality data, performance metrics are reviewed openly “whether it’s good or bad,” Dr. Reimschissel said. Fluctuations are expected and discussed as part of a continuous improvement cycle.
Kham Thai, MSN, RN, director of patient care at Memorial Hermann Greater Heights Hospital, echoed this message, saying performance is defined less by perfect metrics and more by how teams respond when performance shifts.
Beyond sharing data, leaders intentionally bring improvement conversations to the bedside through shared governance structures, allowing front-line nurses to help shape solutions.
“We will never resolve all the issues around the table as healthcare executives if you’re missing the key component of the person that was closest to the problem,” Dr. Reimschissel said.
That transparency extends across the system, as well. Dr. Reimschissel said performance data is shared openly across campuses, allowing teams to benchmark against one another and learn from higher-performing peers. Rather than using metrics punitively, the organization approaches them as opportunities for collaboration and shared improvement.
Ultimately, Dr. Reimschissel and Mr. Thai said the Beacon Awards offer an opportunity to celebrate front-line teams while reinforcing the culture that sustains nursing performance. That culture, they emphasized, extends far beyond the designation itself.
“Beacon award is just not designation. It’s not just the award,” Mr. Thai said. “It’s a collection of the teamwork, the leadership support and the units’ ongoing commitment to excellence for both patients and for our own nurses, as well.”
The post The culture behind Memorial Hermann’s award-winning nursing units appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Data-driven physician staffing tied to significant savings for health systems, study finds
A data-driven approach to physician staffing across multiple hospitals can significantly cut overtime and idle time, translating into meaningful cost savings for health systems, according to a new study.
In a study published in the February edition of Operations Research, researchers examined a dynamic staffing model implemented at the University of Pittsburgh Medical Center’s anesthesiology department. The model combines historical data with updated short-term forecasts to assign physicians either to specific hospitals or to a shared on-call pool weeks in advance. Those assignments are then adjusted closer to the day of surgery as demand becomes clearer.
The model also accounts for real-world constraints, including which physicians are credentialed to work at certain facilities, fairness rules for on-call rotations and uncertainty in both projected surgery volumes and the total anesthesia hours ultimately required.
After implementation across 11 hospitals, researchers found the system reduced daily overtime by nearly 13 hours and idle time by 14 hours. Even after factoring in additional pay for on-call coverage, the changes led to net estimated savings of about $2,200 per day, or more than $800,000 annually.
Researchers said the framework could be applied to other areas of clinical staffing facing similar demand variability and workforce constraints, including nurse scheduling.
“Combining an on-call structure with robust, data-driven planning can substantially reduce overtime and idle time,” Kumar Rajaram, PhD, study author and professor at UCLA Anderson School of Management in Los Angeles, said in a news release. “Our approach also demonstrates how fairness constraints, such as ensuring no one is placed on consecutive on-call days, can be integrated without sacrificing efficiency.”
The post Data-driven physician staffing tied to significant savings for health systems, study finds appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Federal judge blocks $602M in CDC cuts to 4 states
A federal judge in the Northern District of Illinois granted a temporary restraining order Feb. 12 blocking the Trump administration from terminating more than $600 million in CDC-administered public health grants to California, Colorado, Illinois and Minnesota for 14 days.
Judge Manish Shah wrote in a two-page order that the states made a sufficient showing to temporarily halt the funding terminations while the case proceeds. A status hearing is set for Feb. 18.
The restraining order follows a Feb. 11 lawsuit filed by the four Democratic-led states after the Office of Management and Budget directed the CDC — which is part of HHS — to rescind $602 million in grants. HHS notified Congress Feb. 10 of its intent to terminate the funding.
The targeted grants include funding for public health infrastructure, as well as testing and treatment programs for diseases such as HIV. The largest program at issue is the Public Health Infrastructure Grant, which operates in all 50 states.
An HHS spokesperson previously told Becker’s the grants are being terminated because they “do not reflect agency priorities.” Becker’s has reached out for additional or updated comments.
The 26-page complaint alleged the funding cuts would “impose catastrophic irreparable harm” and are “based on political animus and disagreements about unrelated topics such as federal immigration enforcement, political protest and clean energy.”
In the lawsuit, the attorneys general argue the planned terminations violate the Administrative Procedure Act and exceed federal agencies’ statutory authority by imposing retroactive conditions on previously awarded funding.
In a written opinion accompanying the order, Judge Shah wrote that plaintiffs had shown the administration likely issued internal guidance directing agencies to terminate public health grants. He also wrote that “recent statements plausibly suggest that the reason for the direction is hostility to what the federal government calls ‘sanctuary jurisdictions’ or ‘sanctuary cities.’” The judge emphasized that his findings are preliminary and based on a limited record.
The decision comes after HHS moved in early January to halt roughly $10 billion in federal funds to the same four states, along with New York. A federal judge later blocked that funding freeze through a temporary restraining order and preliminary injunction.
Separately, the Minnesota Department of Health said Feb. 12 that the CDC confirmed cancellation of approximately $38 million in Public Health Infrastructure Grant funding for the state, effective Feb. 11, citing that the funding was “inconsistent with agency priorities.”
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28 hospital price transparency fines, by bed count
Of the 28 hospitals CMS has fined for alleged price transparency violations, only two have bed counts above 550, while 10 have 30 or fewer beds.
CMS bases its civil monetary penalties on hospital bed counts. Fines fall into three tiers:
- Hospitals with more than 550 beds can be fined up to $5,500 per day.
- Hospitals with 31 to 550 beds face a daily fine of $10 per bed.
- Hospitals with 30 or fewer beds may receive a daily fine of up to $300.
In its fine notices, CMS does not specify exact bed counts for hospitals in the smallest and largest tiers.
Here are the bed counts for the 28 hospitals that have received price transparency fines from CMS, according to the notices the agency sent to the hospitals:
551+ beds:
- Jackson Memorial Hospital (Miami)
- Northside Hospital (Atlanta)
31-550 beds:
- UF Health North (Jacksonville, Fla.): 536
- Holy Cross Hospital (Silver Spring, Md.): 423 beds
- Community First Medical Center (Chicago): 213 beds
- Doctors’ Center Hospital Bayamón (Puerto Rico): 146 beds
- Northlake Behavioral Health System (Mandeville, La.): 140 beds
- Betsy Johnson Hospital (Dunn, N.C.): 126 beds
- Arkansas Methodist Medical Center (Paragould): 114 beds
- Northside Hospital Cherokee (Canton, Ga.): 114 beds
- Samaritan Hospital-Albany (N.Y.) Memorial Campus: 73 beds
- Lawrence Rehabilitation Hospital (Brick, N.J.): 60 beds
- Frisbie Memorial Hospital (Rochester, N.H.): 58 beds
- D.W. McMillan Memorial Hospital (Brewton, Ala.): 46 beds
- Kell West Regional Hospital (Wichita Falls, Texas): 41 beds
- Community Care Hospital (New Orleans): 38 beds
- Falls Community Hospital and Clinic (Marlin, Texas): 36 beds
- Hill Hospital of Sumter County (York, Ala.): 33 beds
30 or fewer beds:
- Baytown (Texas) Medical Center
- Bucktail Medical Center (Renovo, Pa.)
- CCM Health Hospital and Clinic (Montevideo, Minn.)
- First Surgical Hospital (Bellaire, Texas)
- Fulton County Hospital (Salem, Ark.)
- Hospital General Castaner (Lares, Puerto Rico)
- Pinnacle Hospital (Crown Point, Ind.)
- Southeast Regional Medical Center (Kentwood, La.)
- West Chase Houston Hospital
- West Covina (Calif.) Medical Center
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Another win for GLP-1s and cancer risk: 5 study notes
Patients with endometrial hyperplasia or benign uterine pathology had a 66% reduced risk of developing endometrial cancer when treated with progestins and a GLP-1 compared to patients treated with progestins alone, according to a study published Feb. 10 in JAMA Network Open.
GLP-1 medications have also been associated with a “dramatically” lower mortality rate among colon cancer patients.
The study was led by researchers from the Texas Tech University Health Sciences Center in El Paso, and Beth Israel Deaconess Medical Center and Harvard Medical School, which are both based in Boston. They analyzed deidentified TriNetX data of adult women with endometrial hyperplasia or benign uterine pathology who received progestins between May 1, 2005, and Dec. 31, 2022, to identify the effects of GLP-1 therapy on future cancer and hysterectomy risk.
Here are five things to know from the study:
- Outcomes from four treatment pathways and combinations were compared: GLP-1 plus progestins, metformin plus progestins, progestins only, and a triple therapy of GLP-1s, metformin and progestins.
- Of the study cohort, 18,414 women were treated with a GLP-1 plus progestins and 426,406 were treated with progestins alone.
- The 66% reduction in endometrial cancer risk associated with GLP-1 plus progestin therapy remained consistent across subgroups, baseline risk, BMI, age and progestin administration route.
GLP-1 plus progestin therapy was associated with a 70% reduction in endometrial cancer risk when compared to metformin plus progestins.
- The triple therapy of GLP-1s, metformin and progestins was associated with a 63% lower endometrial cancer risk when compared to metformin plus progestins and a 56% lower risk when compared to progestins alone.
- Patients treated with a GLP-1 plus progestins had a lower risk of hysterectomy during a two-year and five-year follow-up, at 53% and 41%, respectively.
Read the full study here.
The post Another win for GLP-1s and cancer risk: 5 study notes appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Hospital-primary care affiliations on the rise: 7 things to know
Hospital affiliations with primary care providers are up about 17% in the last four years and are seeing mixed results, a recent Medscape report found.
The “Realities of Primary Care Affiliations Report 2026,” published Feb. 6, surveyed 1,363 physicians across 29 specialties between July 2 and Nov. 19.
Here are seven key findings:
1. Among primary care providers, 64% are affiliated with a hospital or health system, up from 47.9% in 2022.
2. Eighty-three percent of primary care providers who worked full time in a hospital, healthcare organization or outpatient clinic reported an affiliation, as did 55% of those who worked in a medical office.
3. Affiliations with hospitals resulted in increased access to resources and technology, as well as administrative burden. However, more than half of PCPs said financial benefits stayed the same.
4. Feelings toward hospital affiliations were almost evenly split between positive, negative and neutral. PCPs who work in hospitals or outpatient clinics reported positive attitudes 38% of the time, compared to 28% for those in medical offices.
5. An affiliation’s impact on patient quality of care differed by setting. Among primary care providers who work in hospitals or health systems, 31% said affiliation improved quality while 28% it worsened quality. Among those working in medical offices, 37% reported a decline in patient quality.
6. About half of primary care providers said patient and payer spending on care rose after affiliation.
7. Only 6% of PCPs reported being acquired and consolidated by a private equity firm. Among those, 53% reported a decrease in spending on patient care, 61% reported a decrease in quality of care, and 41% reported a decrease in practice efficiencies.
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The 43 medications on TrumpRx
The federal direct-to-consumer website TrumpRx.gov currently lists 43 brand-name medications accessible through manufacturer-run cash discount programs.
The website, launched Feb. 5, connects consumers to pricing tied to most-favored-nation agreements between drugmakers and the federal government. The platform is primarily designed for uninsured patients or those without coverage for medications commonly prescribed for chronic, high-expenditure conditions.
At present, the platform offers medications from the first five drugmakers to strike most-favored-nation agreements: AstraZeneca, Eli Lilly, EMD Serono, Novo Nordisk and Pfizer. Additional products from other participating drugmakers will be added over time, the administration said.
While the website highlights significant discounts from manufacturer list prices, TrumpRx has faced early scrutiny over whether it delivers meaningful new savings beyond options already available to many patients. The website also notes some patients may be able to pay less through insurance.
Below is a snapshot of the drugs currently listed on TrumpRx, including the original list price and discounted price. Medications are listed in alphabetical order.
1. Abrilada
- Use: Biosimilar to Humira; treats rheumatoid arthritis, Crohn’s disease and psoriasis
- TrumpRx price: Starting at $207.60
- Original price: $519.00
2. Airsupra
- Use: Rescue inhaler for asthma (albuterol + budesonide)
- TrumpRx price: $201.00
- Original price: $503.93
3. Azulfidine
- Use: Ulcerative colitis and rheumatoid arthritis
- TrumpRx price: Starting at $99.60
- Original price: $199.20
4. Azulfidine En-Tabs
- Use: Delayed-release sulfasalazine for ulcerative colitis and RA
- TrumpRx price: Starting at $130.80
- Original price: $261.60
5. Bevespi
- Use: Maintenance inhaler for COPD
- TrumpRx price: $51.00
- Original price: $458.05
6. Cetrotide
- Use: Fertility medication (prevents premature ovulation)
- TrumpRx price: $22.50
- Original price: $316.12
7. Chantix
- Use: Smoking cessation
- TrumpRx price: Starting at $94.34
- Original price: $189.74
8. Cleocin
- Use: Antibiotic (clindamycin)
- TrumpRx price: Starting at $36.56
- Original price: $73.12
9. Colestid
- Use: Lowers cholesterol
- TrumpRx price: Starting at $67.20
- Original price: $135.60
10. Cortef
- Use: Steroid (hydrocortisone)
- TrumpRx price: Starting at $45.00
- Original price: $91.80
11. Cytomel
- Use: Thyroid hormone (liothyronine)
- TrumpRx price: Starting at $6.00
- Original price: $12.00
12. Diflucan
- Use: Antifungal (fluconazole)
- TrumpRx price: $14.06
- Original price: $28.12
13. Duavee
- Use: Menopause symptom treatment and osteoporosis prevention
- TrumpRx price: $30.30
- Original price: $202.00
14. Estring
- Use: Vaginal estrogen ring for menopause symptoms
- TrumpRx price: $249.00
- Original price: $577.18
15. Eucrisa
- Use: Topical treatment for eczema
- TrumpRx price: $158.48
- Original price: $792.40
16. Farxiga
- Use: Type 2 diabetes, heart failure and CKD (SGLT2 inhibitor)
- TrumpRx price: Starting at $181.59
- Original price: $377.82
17. Genotropin
- Use: Growth hormone therapy
- TrumpRx price: Starting at $89.67
- Original price: $224.14
18. Gonal-F
- Use: Fertility treatment (stimulates ovulation)
- TrumpRx price: Starting at $168.00
- Original price: $966.04
19. Insulin Lispro
- Use: Rapid-acting insulin for diabetes
- TrumpRx price: Starting at $25.00
- Original price: Not listed
20. Levoxyl
- Use: Thyroid hormone (levothyroxine)
- TrumpRx price: Starting at $35.10
- Original price: $72.00
21. Lopid
- Use: Lowers triglycerides (gemfibrozil)
- TrumpRx price: Starting at $39.60
- Original price: $79.20
22. Medrol
- Use: Steroid (methylprednisolone)
- TrumpRx price: Starting at $3.15
- Original price: $6.30
23. Ngenla
- Use: Weekly growth hormone injection
- TrumpRx price: Starting at $2,217.00
- Original price: $4,434.20
24. Nicotrol
- Use: Nicotine inhaler for smoking cessation
- TrumpRx price: $271.16
- Original price: $542.34
25. Ovidrel
- Use: Fertility treatment (triggers ovulation)
- TrumpRx price: $84.00
- Original price: $251.84
26. Ozempic Pen
- Use: GLP-1 for Type 2 diabetes
- TrumpRx price: Starting at $199.00
- Original price: $1,027.51
27. Premarin
- Use: Estrogen therapy for menopause
- TrumpRx price: Starting at $99.00
- Original price: $217.86
28. Premarin Vaginal Cream
- Use: Vaginal estrogen therapy
- TrumpRx price: $236.65
- Original price: $473.30
29. Prempro
- Use: Combination estrogen/progestin therapy
- TrumpRx price: Starting at $98.84
- Original price: $254.30
30. Pristiq
- Use: Antidepressant (desvenlafaxine)
- TrumpRx price: Starting at $200.10
- Original price: $435.00
31. Protonix
- Use: Acid reflux/GERD (pantoprazole)
- TrumpRx price: Starting at $200.10
- Original price: $447.28
32. Tikosyn
- Use: Treats atrial fibrillation
- TrumpRx price: Starting at $336.00
- Original price: $672.00
33. Toviaz
- Use: Treats overactive bladder
- TrumpRx price: Starting at $43.50
- Original price: $290.00
34. Vfend
- Use: Antifungal (voriconazole)
- TrumpRx price: $306.98
- Original price: $613.96
35. Viracept
- Use: HIV treatment (nelfinavir)
- TrumpRx price: Starting at $607.20
- Original price: $1,214.40
36. Wegovy Pen
- Use: GLP-1 for weight loss
- TrumpRx price: Starting at $199.00
- Original price: $1,349.02
37. Wegovy Pill
- Use: Oral semaglutide for weight loss
- TrumpRx price: Starting at $149.00
- Original price: $1,349.02
38. Xeljanz
- Use: Rheumatoid arthritis, ulcerative colitis, psoriatic arthritis
- TrumpRx price: Starting at $1,518.00
- Original price: $3,204.00
39. Xigduo XR
- Use: Type 2 diabetes (dapagliflozin + metformin)
- TrumpRx price: Starting at $181.59
- Original price: $599.72
40. Zarontin
- Use: Absence seizures
- TrumpRx price: Starting at $71.10
- Original price: $143.46
41. Zavzpret
- Use: Migraine nasal spray
- TrumpRx price: $594.84
- Original price: $1,189.65
42. Zepbound
- Use: Weight loss (tirzepatide)
- TrumpRx price: Starting at $299.00
- Original price: $1,087.00
43. Zyvox
- Use: Antibiotic (linezolid)
- TrumpRx price: $122.74
Original price: $245.48
The post The 43 medications on TrumpRx appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
The 28 hospitals fined for price transparency violations, by state
CMS has fined 28 hospitals in 16 states and Puerto Rico for alleged price transparency violations.
Here are the hospitals that have been fined, by state or territory:
Alabama (2)
- D.W. McMillan Memorial Hospital (Brewton)
- Hill Hospital of Sumter County (York)
Arkansas (2)
- Arkansas Methodist Medical Center (Paragould)
- Fulton County Hospital (Salem)
California (1)
- West Covina Medical Center
Florida (2)
- Jackson Memorial Hospital (Miami)
- UF Health North (Jacksonville)
Georgia (2)
- Northside Hospital Atlanta
- Northside Hospital Cherokee (Canton)
Illinois (1)
- Community First Medical Center (Chicago)
Indiana (1)
- Pinnacle Hospital (Crown Point)
Louisiana (3)
- Community Care Hospital (New Orleans)
- Northlake Behavioral Health System (Mandeville)
- Southeast Regional Medical Center (Kentwood)
Maryland (1)
- Holy Cross Hospital (Silver Spring)
Minnesota (1)
- CCM Health (Montevideo)
New Hampshire (1)
- Frisbie Memorial Hospital (Rochester)
New Jersey (1)
- Lawrence Rehabilitation Hospital (Brick)
New York (1)
- Samaritan Hospital-Albany Memorial Campus
North Carolina (1)
- Betsy Johnson Hospital (Dunn)
Pennsylvania (1)
- Bucktail Medical Center (Renovo)
Puerto Rico (2)
- Doctors’ Center Hospital Bayamón
- Hospital General Castañer (Lares)
Texas (5)
- Baytown Medical Center
- Falls Community Hospital and Clinic (Marlin)
- First Surgical Hospital (Bellaire)
- Kell West Regional Hospital (Wichita Falls)
- West Chase Houston Hospital
The post The 28 hospitals fined for price transparency violations, by state appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Are price transparency laws helping patients? 5 notes
Price transparency laws for healthcare organizations were first implemented in 2021 and have progressively strengthened since, but have they helped patients?
The laws were introduced during President Donald Trump’s first term and require hospitals to publicly post their payer-specific negotiation rates. In 2022, a companion rule imposed similar requirements on insurers. And in February 2025, an executive order directed agencies to escalate enforcement further, requiring “actual prices, not estimates.”
The goal was to make it easier for patients to compare prices at hospitals. However, the results haven’t been so simple, NPR reported Feb. 10. Here’s what to know.
1. A study found that only a third of facilities complied with the transparency regulations in the first 10 months of implementation. Between 2022 and 2025, 27 hospitals were notified by CMS that they would be fined for lack of compliance.
2. What data is released by hospitals is often sparse or in confusing formats that require deep knowledge of billing codes. President Joe Biden attempted to improve this by requiring increased data standardization and toughening compliance criteria. CMS also increased the required details within pricing data. But hospitals argue they made “detailed assumptions about how to apply complex contracting terms and assess historic data to create a reasonable value for an expected allowed amount,” the American Hospital Association told the Trump administration in July 2025.
3. Patients are rarely the ones using this price data. Many simply do not compare services, while others struggle to make comparisons. Unlike other products, healthcare services rarely have a one-to-one comparison, and the medical treatment required isn’t always predictable. Some patients may require more interventions or emergency care, which cannot be price checked beforehand.
4. Instead of helping patients, price transparency data has primarily been used by health systems and insurers. Often this data has become the foundation of negotiations and lawsuits over the proper level of compensation.
5. In some cases, it’s also been used by providers who look at the data from comparable health systems and find themselves saying, “I need to be paid more,” NPR reported.
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Healthcare adds nearly 82,000 jobs in January: 4 notes
Healthcare employment continued to grow in January, with the industry adding 81,900 jobs, according to the latest report from the U.S. Bureau of Labor Statistics.
BLS released the January jobs report Feb. 11.
Here are three more takeaways:
1. January’s healthcare job growth was above the industry’s average monthly gain of 33,000 per month for 2025. It’s also above the industry’s gain of 33,400 in December.
2. Ambulatory healthcare services accounted for the bulk of January’s growth, adding 50,300 jobs. Hospitals added 18,300, and nursing and residential care facilities added 13,300.
3. The U.S. economy added 130,000 jobs in January, driven by gains in healthcare, social assistance and construction.
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56 health systems among Forbes’ best large employers
Forbes recognized 56 hospitals and health systems on its 11th annual list of America’s Best Large Employers released Feb. 10.
The publication partnered with the market research firm Statista to survey more than 217,000 U.S. employees at companies with more than 1,000 employees. Companies that employ more than 5,000 people were considered for the large employers list.
Respondents were asked whether they would recommend their current employer and rated them on factors such as wages, work-life balance, leadership training and growth opportunities. Participants also evaluated previous employers from the past two years, as well as companies they were familiar with through industry experience or personal connections. Responses were compiled into scores for each employer, with the 700 highest-scoring organizations named to America’s Best Large Employers for 2026.
The hospitals and health systems featured on the list, along with their relative rank:
2. St. Jude Children’s Research Hospital (Memphis, Tenn.)
9. Hoag (Newport Beach, Calif.)
10. Houston Methodist (Houston, Texas)
16. MD Anderson Cancer Center (Houston)
26. St. Luke’s University Health Network (Bethlehem, Pa.)
29. Community Health Network (Indianapolis, Ind.)
32. Cedars-Sinai (Los Angeles)
34. Mayo Clinic (Rochester, Minn.)
35. Nationwide Children’s Hospital (Columbus)
38. Children’s Hospital of Philadelphia
41. Cook Children’s Health Care System (Fort Worth, Texas)
43. Covenant Health (Knoxville, Tenn.)
45. Children’s Healthcare of Atlanta
46. NewYork-Presbyterian Hospital (New York City)
55. Cincinnati Children’s
65. Children’s Hospital Colorado (Aurora)
66. Children’s Hospital Los Angeles
67. University of Mississippi Medical Center (Jackson.)
69. FirstHealth of the Carolinas (Pinehurst, N.C.)
78. Sutter Health (Sacramento, Calif.)
85. Dana-Farber Cancer Institute (Boston)
86. Memorial Hermann Health System (Houston)
99. Texas Health Resources (Arlington, Texas)
101. Cleveland Clinic (main campus)
102. UW Health University Hospital (Madison, Wis.)
103. University of Chicago Medicine
105. Duke University Health System (Durham, N.C.)
112. JPS Health Network (Fort Worth, Texas)
114. Cooper University Health Care (Camden, N.J.)
117. UC Davis Health (Sacramento, Calif.)
120. The University of Kansas Health System (Kansas City)
122. BJC Health System (St. Louis)
123. Boston Children’s Hospital
125. University Hospitals (Cleveland)
135. Tampa General Hospital
139. NYU Langone Health (New York City)
147. Broward Health (Fort Lauderdale, Fla.)
149. Methodist Health System (Omaha, Neb.)
154. Tucson (Ariz.) Medical Center
157. Ohio State University Wexner Medical Center (Columbus)
160. Johns Hopkins Medicine (Baltimore)
164. University of Rochester (N.Y.) Medical Center
165. CHRISTUS Health (Irving, Texas)
168. Nemours Children’s Health (Jacksonville, Fla.)
184. HealthPartners (Bloomington, Minn.)
189. Sarasota (Fla.) Memorial Health Care System
194. Seattle Children’s
208. Arkansas Children’s Hospital (Little Rock)
210. Northwell Health (New Hyde Park, N.Y.)
211. CAMC Health System (Charleston, W.Va.)
213. Scripps Health (San Diego)
215. Norton Healthcare (Louisville, Ky.)
226. VCU Health (Richmond, Va.)
232. University of Virginia Health System (Charlottesville, Va.)
238. Memorial Sloan Kettering Cancer Center (New York City)
245. Stanford Medicine Children’s Health (Palo Alto, Calif.)
View the full list here.
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417 rural hospitals at risk of closure: Chartis
There are 417 rural hospitals that are vulnerable to closure, according to a Feb. 10 report from Chartis, a healthcare advisory services firm.
Chartis’ Rural Hospital Vulnerability Index assesses more than a dozen indicators to identify which are statistically significant for determining the likelihood of closure.
The number of overall rural hospitals vulnerable is down from 432 last year, but Chartis said there are “notable shifts at the state level.” In Tennessee, the percentage of vulnerable hospitals increased from 44% to 61%. In South Dakota, the percentage increased from 28% to 42%. Mississippi, which Chartis said has long been a “weak spot in the rural health safety net,” saw an improvement from 49% to 42%. Kansas also saw an improvement from 47% to 44%.
Chartis’ analysis found that 17 states have 10 or more rural hospitals vulnerable to closure this year. Texas has the most with 50, followed by Kansas (44), Tennessee (27), Georgia (25), and Mississippi (24). These states are receiving a combined $1.1 billion in the first round of CMS’ Rural Health Transformation Fund initiative.
Six states have at least 41% of their rural hospitals that are at risk of closure:
- Tennessee (61%)
- Arkansas (55%)
- Florida (52%)
- Kansas (44%)
- South Dakota (42%)
- Mississippi (42%)
Three more states — Alabama, Georgia and Texas — have between 31% and 41% of their rural hospitals at risk of closure.
Since 2010, there have been 206 rural hospitals that have either closed or converted to models that exclude inpatient care, such as the rural emergency hospital designation, according to the report. Texas has experienced the greatest loss of inpatient care, with 27 closures and conversions, followed by Tennessee (18), Oklahoma (13), Kansas (12), and Mississippi (12).
Read the full report here.
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2,100 nurses, healthcare workers to strike across California, Nevada: 6 notes
About 2,100 nurses and healthcare workers from four hospitals operated by Ontario, Calif.-based Prime Healthcare are set to strike this month across California and Nevada.
Six things to know:
1. One-day strikes are planned at Shasta Regional Medical Center in Redding, Calif. (Feb. 19), Centinela Hospital Medical Center in Inglewood, Calif. (Feb. 19), and Saint Mary’s Regional Medical Center in Reno, Nev. (Feb. 18). A three-day strike is also slated to begin Feb. 17 at West Anaheim Medical Center in Anaheim, Calif.
2. The strikes affect about 800 nurses at Centinela Hospital Medical Center, who are represented by the California Nurses Association; 350 nurses at Saint Mary’s Regional Medical Center, who are represented by National Nurses Organizing Committee/National Nurses United; more than 360 nurses at West Anaheim Medical Center, who are represented by the California Nurses Association; and 600 nurses and healthcare workers at Shasta Regional Medical Center, who are represented by California Nurses Association/Caregivers and Healthcare Employees Union, an affiliate of National Nurses United.
3. Union members at the four Prime hospitals voted to authorize strikes in January. Nurses at Centinela Hospital Medical Center and Saint Mary’s Regional Medical Center have been in contract negotiations since summer 2025, while nurses at West Anaheim Medical Center have been negotiating since February 2025 and nurses and healthcare workers at Shasta Regional Medical Center since August 2025.
4. Union representatives said in news releases that members are striking due to concerns about patient care, retention and recruitment of workers and safe staffing.
5. In statements shared with Becker’s, hospital spokespeople pointed to wage increases already implemented that will provide millions of dollars in additional compensation over the next three years. They said the wage increases, along with comprehensive benefit programs, have been included in proposals presented during negotiations.
6. All four hospitals said they will remain fully open and operational should the strikes occur as planned. It would mark the second strike in the last year for the Anaheim nurses, who also held a one-day strike in August 2025.
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The change management lessons learned for 4 hospital CEOs
Successfully approaching organizational change — whether it involves new technology, policies or workflows — is a key responsibility for hospital and health system CEOs, especially in 2026 as they navigate a convergence of financial strain, workforce pressure and emerging tools like artificial intelligence.
Leaders say some of their most important lessons about change management have come the hard way — learning that readiness matters more than timelines, that trust is built over time and that values don’t automatically scale. These lessons continue to shape how they lead through change today.
Becker’s asked four CEOs to respond to the following question:
Looking back at the biggest change you’ve led as CEO, what lesson about change management did you learn the hard way — and how does that lesson show up in how you lead change today?
Editor’s note: Responses have been lightly edited for clarity and length.
Angela Ammons Handley. CEO of Clinch Memorial Hospital (Homerville, Ga.): Looking back, the hardest lesson I learned about change management is that meaningful change never happens on my timeline, it happens on the organization’s readiness. Early in my tenure, I believed that if I could clearly see what needed to change and articulate it well enough, momentum would follow quickly. What I learned the hard way is that as a leader, you often see the problem long before others are emotionally or professionally ready to confront it. Change requires patience, repetition and trust built over time, not just a good plan.
I also learned that not everyone who starts the journey with you will be there at the end, and that doesn’t always mean failure. Some people grow with the organization; others reach a point where the change being asked of them no longer aligns with where they are. Accepting that reality without bitterness or avoidance was a critical leadership lesson for me.
Today, that experience shapes how I lead change. I spend more time listening before acting, setting clear expectations early, and giving people space to adapt, while still holding firm to the direction we’re going. I’ve learned that sustainable change is less about speed and more about consistency, transparency and earning trust one decision at a time.
Colin McHugh. President and CEO of Southern New Hampshire Health (Nashua): Having spent more than 30 years in healthcare I’ve been through a number of changes that have shaped my priorities and goals. One of the biggest lessons I’ve learned is that to successfully navigate change, whatever it may be, you need to have strong, innovative and people-focused leadership at every level of a healthcare system.
Over the last four years we have bolstered our team here at Southern New Hampshire Health, the nonprofit health system based in Nashua, N.H., with some of the very best leaders in the industry. This has allowed us to refocus our approach, expand access, enhance patient care, recruit and retain staff, and streamline our business operations. We have done all of this while making the community aware of how we can best serve their needs. Since 2022, we have reshaped our executive leadership team with new faces and elevated others who we recognized as making vital contributions to our organization. Combined, these leaders have more than 200 years of experience in healthcare and know how to best bring our health system into the future.
Change is always a challenge, but the most successful way to navigate that change is to put a team in place that is trustworthy, and worthy of the responsibility they hold. We are proud to have that team at Southern New Hampshire Health.
David Verinder. President and CEO of Sarasota (Fla.) Memorial Health Care System: I spent the early part of my career as CFO before moving into a CEO role, so I tend to look at change from both sides of the ledger.
Numbers and margins matter. But after 30 years in healthcare leadership, I have learned that it’s an organization’s culture and values, which don’t show up on the balance sheet, that really count.
For the past 20 years, I have had the privilege of leading Sarasota Memorial Health System, a trusted, century-old public institution, through decades of transformational change. During my tenure, SMH has grown from a respected, but financially strapped local hospital to a $2.5-billion-a-year multi-hospital health system. As our regional footprint expanded, so did our staff, from roughly 5,000 employees to nearly 11,000 today.
The hard part wasn’t the growth itself — it was making sure we didn’t lose who we were along the way. One thing I learned quickly is that an organization’s culture does not scale automatically. You can’t just write it down and expect it to stick.
As we got bigger, there was a real risk of drifting away from the community-first mission that defined us. Retention and succession planning became essential. Longtime employees with institutional knowledge and values provide stability and help mentor and develop new leaders. That’s why we made a point of staffing new facilities with experienced leaders and employees from our existing campuses — people who have lived the culture and can model expectations, person to person, behavior to behavior, decision to decision, and maintain the critical balance of mission and margin.
Because in the end, our goal is not simply to get bigger — but to grow without losing the values that make Sarasota Memorial worth expanding in the first place.
Meagan Weber. CEO of Scotland County Hospital (Memphis, Mo.): Looking back, the biggest change I’ve led was a cultural shift, moving our organization from quietly working around problems to openly bringing them to the table and solving them together.
Early on, I underestimated how personal change feels to people, especially in a hospital setting where physicians and staff take enormous pride in their autonomy and clinical judgment. I thought if the vision was clear and the data made sense, people would naturally get on board. What I learned the hard way is that change doesn’t fail because of strategy, it fails because people don’t feel heard, safe or involved early enough.
The key lesson for me was that you can’t just roll out change, you have to build it with people. I invite dissent early, normalize raising concerns and make it clear that surfacing problems is not a threat, it’s an expectation and a sign of professionalism.
The post The change management lessons learned for 4 hospital CEOs appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Top factors that would bring RNs back to the bedside: Penn Nursing study
A majority of nurses who left bedside roles in recent years are willing to return, with adequate staffing levels cited as the main factor that would reattract them, according to a new study from researchers at the University of Pennsylvania School of Nursing in Philadelphia.
The study, published Feb. 9 in JAMA Network Open, is based on survey data from more than 4,000 registered nurses who left a bedside hospital position between 2019 and 2023 and were not currently working in healthcare. Of this group, 56% were retired, 36% were unemployed and 8% said they were employed outside healthcare.
Among nurses who were unemployed. 51% said they had searched for healthcare jobs within the past year and reported being likely to return to nursing. Nurses employed outside healthcare were less likely to return, though 20% said they were very likely to do so.
Adequate staffing emerged as the top-selected response (65%) when nonretired RNs were asked what would increase their likelihood of returning to work as a bedside nurse. This was followed equally by flexible scheduling options and better wages or benefits (59%).
“Unsafe staffing drives nurses away from hospital employment — and adequate staffing is the key to bringing them back,” Karen Lasater, PhD, RN, lead author of the study and the Jessie M. Scott Term Chair in Nursing and Health Policy at Penn Nursing, said in a news release. “The problem and the solution are the same. High nurse turnover is a solvable crisis, because the reasons nurses leave are the same reasons they would return, if addressed.”
Among retired nurses, nearly 40% said they left earlier than planned, even as 90% reported being satisfied with nursing as a career. Researchers said the disconnect indicates premature workforce exits are largely driven by modifiable organizational factors, rather than dissatisfaction with the profession itself.
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28 hospital price transparency fines from highest to lowest
CMS has issued fines to 28 hospitals for alleged price transparency violations.
Here are the fine amounts CMS has levied against those hospitals:
- UF Health North (Jacksonville, Fla.): $979,000
- Northside Hospital Atlanta: $883,180
- Jackson Memorial Hospital (Miami): $871,122
- Community First Medical Center (Chicago): $847,740
- Holy Cross Hospital (Silver Spring, Md.): $325,710
- Arkansas Methodist Medical Center (Paragould): $309,738
- Northlake Behavioral Health System (Mandeville, La.): $257,180
- Northside Hospital Cherokee (Canton, Ga.): $214,320
- Lawrence Rehabilitation Hospital (Brick, N.J.): $120,120
- Kell West Regional Hospital (Wichita Falls, Texas): $117,260
- Frisbie Memorial Hospital (Rochester, N.H.): $102,660
- Doctors’ Center Hospital Bayamón (Puerto Rico): $102,200
- Hospital General Castañer (Lares, Puerto Rico): $101,400
- Betsy Johnson Hospital (Dunn, N.C.): $99,540
- Community Care Hospital (New Orleans): $93,214
- Hill Hospital of Sumter County (York, Ala.): $84,216
- Bucktail Medical Center (Renovo, Pa.): $75,582
- D.W. McMillan Memorial Hospital (Brewton, Ala.): $71,852
- Falls Community Hospital and Clinic (Marlin, Texas): $70,560
- Fulton County Hospital (Salem, Ark.): $63,900
- First Surgical Hospital (Bellaire, Texas): $62,016
- West Covina (Calif.) Medical Center: $59,100
- Samaritan Hospital-Albany (N.Y.) Memorial Campus: $56,940
- CCM Health (Montevideo, Minn.): $55,611
- Pinnacle Hospital (Crown Point, Ind.): $51,615
- Baytown (Texas) Medical Center: $50,711
- West Chase Houston Hospital: $44,251
- Southeast Regional Medical Center (Kentwood, La.): $32,301
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Preventive screenings boost outcomes, lower spending
Patients who take advantage of zero-cost preventive screenings see better health outcomes and reduced spending, according to January research from BCBS Association and Blue Health Intelligence.
The groups reviewed claims data of BCBS members with breast or colorectal cancer. The research pointed to lower likelihood of invasive tests and treatment.
Eighty-one percent of members who were diagnosed with colorectal cancer through a preventive screening were classified in an early stage, compared to a 73% rate overall. For breast cancer, that figure was 86% during preventive screening. The early-stage rate was 82% overall.
Breast cancer treatment costs an average of $82,931 with stage 1 detection, versus $249,187 at stage 4. With colon cancer, that number jumps from $110,882 to $255,666. Early cancer detection also has a reduced risk of disease spread, and near-term spending was lower.
Overall per-member, per-month healthcare costs were 9.7% lower over 90 days and 20.4% lower over one year for those diagnosed with breast cancer in a preventive screening. For colorectal cancer, these costs were down 23.2% over 90 days and 33% over one year.
Another analysis found, in 2023, out of 5.6 million individual market members, 18.8 million of their visits included preventive services. Blues plans provided 13.1 million free visits, which is 71.7% of all its preventive care visits.
Preventive care utilization decreased as social vulnerability increased. Across preventive care, chronic conditions and health promotion were the service categories with the greatest utilization.
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CDC outlines 6 core elements for hospital diagnostic excellence
The CDC on Feb. 4 published a new framework for hospitals aimed at reducing missed, delayed and incorrect diagnoses, positioning diagnostic excellence as a patient safety priority alongside efforts such as antibiotic stewardship.
The framework, titled “Core Elements of Hospital Diagnostic Excellence,” outlines key actions hospitals can take to improve diagnostic reasoning, testing and communication while also reducing unnecessary testing and overdiagnosis.
The framework was developed with federal partners including CMS and the Agency for Healthcare Research and Quality, and informed by clinical and patient experts.
The resource highlights six core elements of hospital diagnostic excellence programs:
- Leadership commitment and accountability
- Multidisciplinary expertise that includes lab and radiology testing experts
- Patient, family and caregiver engagement
- Hospital actions focused on diagnostic stewardship, strengthening systems and processes, and learning from diagnostic safety events
- Education for patients and clinicians
- Tracking and reporting program activity and outcomes
By establishing dedicated, multidisciplinary diagnostic excellence programs that continuously measure, learn and improve, health systems can improve patient outcomes, strengthen safety culture and reduce costs tied to unnecessary testing and downstream care, the CDC said.
Learn more here.
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What Cedars-Sinai’s near-miss analysis reveals about ICU patient safety
Nurses’ clinical intervention and barcode medication scanning emerged as the two biggest safeguards preventing patient harm in intensive care units at Los Angeles-based Cedars-Sinai, according to a study published in The Joint Commission Journal on Quality and Patient Safety.
Researchers analyzed 288 near misses reported in 2024 from inpatient critical care units at the health system. Using a human factors approach, they identified 396 contributing factors to these near misses, along with the interventions that prevented them from escalating to patient harm.
Nursing interventions accounted for the largest share of near-miss prevention, stopping 41% of events, followed by barcode medication scanning at 31%.
“Nurses’ actions included following up on irregular orders, conducting routine medication safety checks and facilitating communication among care teams,” study author Tara Cohen, PhD, a research scientist and associate professor in the Jim and Eleanor Randall Department of Surgery at Cedars-Sinai, said in a Feb. 3 news release. “Their clinical judgment, experience and adherence to safety routines were instrumental in identifying potential threats before they reached patients.”
The authors conclude that systematically analyzing near-miss events through a human factors lens can help hospitals identify underlying workflow and system vulnerabilities and strengthen the front-line interventions and safeguards that prevent errors from reaching patients in high-risk ICU settings.
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18 states push for reinstatement of SNF minimum staffing
Eighteen attorneys general are urging HHS Secretary Robert F. Kennedy Jr. and CMS Administrator Mehmet Oz, MD, to reinstate minimum staffing requirements for skilled nursing facilities.
The minimum staffing requirements, along with other protections, were established by the Nursing Home Reform initiative. These include set minimum staffing standards for nursing hours per resident per day, required SNF to have registered nurses on site 24/7 and established minimum hours for certified nurse assistants. These protections were designed to improve quality of care, prevent adverse health outcomes and save up to $465 million in Medicare costs by cutting medical emergencies and hospitalizations, according to a Feb. 2 letter the attorneys general sent to Mr. Kennedy and Dr. Oz. These protections were overturned by the One Big Beautiful Bill Act.
The coalition is requesting replacement protections be implemented.
“States have proven that quantitative minimum staffing standards are an effective tool to improve the quality of care in long-term care facilities and deter fraud,” the letter said. “A tailored, enhanced federal minimum staffing regulation would bring these positive outcomes to other states nationwide and further enable states and federal enforcement agencies to protect vulnerable residents of nursing homes who otherwise face increased risk of preventable neglect and abuse.”
The signing attorney generals are from Arizona, California, Colorado, Delaware, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Rhode Island, Vermont and Washington.
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Workforce stability suffers as nurse manager expectations increase: Vizient
Health systems are increasing their expectations for nurse managers without proper support, which risks workforce stability, according to a Feb. 5 article from Vizient and Kaufman Hall.
The position “has become increasingly unsustainable” because of elevated turnover and growing scopes of control, with 1 in 4 nurse managers overseeing more than 75 direct reports, Vizient said.
The average nurse manager turnover rate is 7.5%, with nurse managers most likely to return as a front-line employee within the first four years of entering the management role. For their direct reports, the RN turnover rate is 16.4% with a vacancy rate of 9.6%. The average acute care hospital is losing $4.75 million due to annual turnover.
Amid this high retention risk, organizations are requiring nurse managers to do more. They are asked to manage employee burnout, ensure adequate staffing during a decadeslong nurse shortage, infuse executive-level priorities into daily workflows, and perform other duties.
Expectations have increased. Help for nurse managers has not.
“This creates a paradox at the center of the workforce challenge,” Vizient said. “The role with the greatest influence on workforce stability is itself at elevated risk. When nurse managers are stretched beyond capacity, the consequences cascade — accelerating RN turnover, eroding unit culture and undermining quality and safety.”
Vizient outlined three recommendations for health systems: Invest in retention efforts; bolster nurse leaders with skills such as financial acumen, change management and quality improvement; and optimize the workforce by using predictive analytics to redesign staffing models.
Read more here.
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Hospital mergers don’t improve quality: Study
With health systems now controlling the majority of U.S. hospital beds, mergers often promise better care. However, a paper published in September 2025 in Social Science & Medicine by University of Pennsylvania researchers Mark Pauly, PhD, and Lawton Burns, PhD, found the claims do not hold up.
The paper, obtained by Becker’s, analyzed three decades of research records. It found that hospital mergers frequently raise prices while failing to improve patient care quality.
“The quality defense for a merger is not supported by theory or evidence,” the researchers said in a news release. “The only sure thing is that a merger will result in higher prices for the merged hospitals, not improved quality. We argue that this non-result is to be expected, since a firm that gains more pricing power through a merger will not find it profitable to improve quality at the same time, even if it could.”
The paper reviewed research on mortality rates, complication rates and patient satisfaction scores. It found no evidence of improvement following mergers, with a quality decline in certain instances.
The study also found several reasons for why larger systems don’t always provide better care. Merged hospitals don’t always consolidate their medical staff or reduce care sites, which can prevent the volume-based learning that could improve outcomes. They also don’t regularly enhance work conditions or increase nurse staffing ratios.
“Here is some advice: No. 1, treat nonprofit mergers the same as for-profit mergers,” Dr. Pauly and Dr. Burns said in the release. “There is no evidence that ownership form makes a difference for hospitals; No. 2, say ‘no’ to horizontal mergers that reduce competition in local markets; and No. 3, if you must approve a merger, make it conditional on improvement in quality goals or the merger will be unwound.”
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Workforce strategies in the fastest-growing state
As the fastest-growing U.S. state, South Carolina’s population growth is prompting health systems to expand and strengthen their workforce to meet rising demand for care.
Driven by a net domestic migration increase of 66,622, the state’s population grew 1.5%, or by 79,958 residents, between July 1, 2024, and July 1, 2025.
While growth can expand the talent pool, it also means more residents are seeking healthcare. South Carolina-based health system CHROs are investing in workforce development to attract new talent, support existing staff and keep pace with demand.
At Greenville, S.C.-based Prisma Health, the focus remains on ensuring facilities and staffing can accommodate rising patient needs across its service area, the largest in the state.
To support population growth, Prisma is investing in capital growth, which requires additional staffing, as well as upskilling and reskiling to address emerging healthcare challenges and opportunities. The system is also focused on retaining existing staff, CHRO Amy Linsin told Becker’s
“[We’re] making sure we are building talent pipeline programs and partnerships with schools to ensure more and more skilled healthcare providers are available at all levels to meet current and future healthcare needs,” Ms. Linsin said.
The system has also maintained competitive wages alongside these investments, she said.
Florence, S.C.-based McLeod Health is investing in its local workforce as parts of its service region see unprecedented growth, CHRO Octavia Williams-Blake told Becker’s. The system is focusing on local high school students to address current and future staffing needs, she said.
“This investment helps us build a direct pipeline to critical and high-demand positions such as nursing, radiology, and pharmacy,” Ms. Williams-Blake said. “Our experience shows that students who are local have a very high retention rate and are more likely to stay with us long-term.”
McLeod Health has already seen success reducing job vacancy rates through its high school student apprenticeship program.
“By building these direct pipeline programs to essential healthcare roles, we are ensuring we have a skilled and dedicated workforce ready to meet the demands of our growing region,” she said.
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Hospitals weigh patient warnings amid ICE involvement
As U.S. immigration officials receive access to Medicaid beneficiary data, hospitals and states are unsure whether to warn patients who are immigrants, according to a Feb. 6 KFF Health News report.
Healthcare facilities are facing a dilemma: Telling patients the Department of Homeland Security may access their personal information could deter them from signing up for Emergency Medicaid, which reimburses hospitals for treating immigrants ineligible for standard Medicaid coverage, according to the report. But if hospitals do not disclose this, patients could risk being found by immigration officials.
In summer 2025, HHS officials ordered CMS to provide the personal data of Medicaid enrollees, including immigration status and home addresses, to DHS. Nursing associations pushed back, saying such a data transfer is a “betrayal of trust.” Clinicians reported some patients are delaying or avoiding care in fear of immigration officials’ presence in medical settings.
More than 20 states sued to block sharing Medicaid data with DHS’ Immigration and Customs Enforcement. Twenty-eight states and Washington, D.C., did not sue, meaning the federal government can freely share those states’ CMS data with ICE, according to KFF Health News.
KFF Health News contacted more than a dozen hospitals in states that have seen increased ICE presence, and many declined to comment on whether they have changed disclosure policies. Among those that responded, none said they are directly warning patients, according to the report.
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TrumpRx launches with discounts on 40 drugs: 5 takeaways
The White House launched TrumpRx.gov Feb. 5, a federal direct-to-consumer platform offering discounts on 40 high-cost prescription drugs.
The site was first announced in September when the administration began negotiating most-favored-nation pricing agreements requiring drugmakers to match U.S. prices to the lowest paid in other developed countries. As of February, 16 of the 17 largest pharmaceutical manufacturers had signed on to the framework.
The launch of TrumpRx is a key part of President Donald Trump’s 2026 healthcare proposal released Jan. 15, which calls on Congress to codify the most-favored-nation pricing model and expand access to direct-pay drug discounts. The platform is designed to reduce out-of-pocket costs for patients by bypassing traditional insurance and applying manufacturer-set cash prices directly.
Those discounts are already reflected in price reductions for many of the country’s highest-expenditure drugs. For example, Novo Nordisk’s oral Wegovy pill entered the U.S. market in January at $299 per month through a manufacturer-run self-pay program. On TrumpRx.gov, the same product is now listed at prices starting as low as $149, depending on dosage. Similar discounts apply to injectable GLP-1 therapies, insulin, fertility treatments and other branded drugs included in the initial rollout.
Five takeaways:
1. The site launched with 40 of the nation’s highest-cost brand-name drugs.
TrumpRx.gov offers direct access to manufacturer discounts for 40 medications widely prescribed for chronic, high-expenditure conditions. The administration said the platform focuses on drugs with the greatest out-of-pocket burden for patients and the highest annual spending across payers. Prices reflect “most-favored-nation” benchmarks — the lowest prices paid by other developed countries.
Depending on the manufacturer, patients can access these prices in one of two ways:
• Printable or digital TrumpRx coupons redeemable at retail pharmacies
• Manufacturer-integrated tools, such as ordering portals or fulfillment links built into TrumpRx.gov
TrumpRx.gov does not process payments but serves as a connector to manufacturer-run programs. Eligibility requires a valid prescription, and participation varies by drug.
2. Five manufacturers are participating under MFN pricing agreements.
The initial launch includes discounted products from AstraZeneca, Eli Lilly, EMD Serono, Novo Nordisk and Pfizer — the first drugmakers to sign voluntary MFN pricing deals with the Trump administration. Additional manufacturers that have signed agreements will have products added to the platform over time.
3. Prices for GLP-1 drugs used to treat diabetes and obesity dropped by up to 85%.
These therapies are among the highest-spend medications in the U.S. Ozempic and injectable Wegovy dropped from $1,028 and $1,349 per month to average prices around $350, with some doses as low as $199. The newly approved Wegovy pill, which launched in January at $299 per month, is now available on the site starting at $149. Eli Lilly’s Zepbound was reduced from $1,088 per month to as low as $299. Pricing varies by dosage.
4. The platform includes fertility medications with significant out-of-pocket savings.
The administration said many patients pay for fertility drugs entirely out of pocket and will now save more than $2,000 per treatment cycle, on average. Gonal-F is listed as low as $168 per pen. Cetrotide and Ovidrel — both commonly used in fertility protocols — are discounted from $316 and $251 to $22.50 and $84, respectively.
5. Additional treatments are available for respiratory, dermatologic and hormonal conditions.
Several other high-cost medications were included in the first wave of pricing deals:
- Bevespi Aerosphere for COPD: $458 to $51
- Airsupra for asthma: $504 to $201
- Eucrisa for atopic dermatitis: $792 to $158
- Duavee for hot flashes and osteoporosis: $202 to $30
- Insulin lispro: as low as $25 per month
These medications are used to manage long-term conditions and were among the branded products listed with the steepest price reductions.
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How systems are preparing to care for a spike in uninsured patients
Clinical leaders across the country are well aware of the challenges individuals face when they are uninsured: delays in care and worsening health conditions, which ultimately lead to more complex and costly treatment.
The prospect of a widening pool of uninsured is increasingly an imminent reality. Millions of people are projected to lose insurance coverage in the coming years following the expiration of enhanced ACA tax credits and upcoming cuts to Medicaid under the One Big Beautiful Bill Act. Nearly 15 million people could become uninsured over the next decade: 5 million without an extension of the subsidies, and another 10 million under OBBBA’s Medicare and Medicaid provisions, according to estimates from the Urban Institute and Congressional Budget Office.
“Influxes of uninsured patients place significant strain on hospitals and health systems,” said Gena Lawday, BSN, RN, chief quality officer of UVA Community Health, part of Charlottesville, Va.-based UVA Health. “Gaps in chronic disease management, limited access to primary and specialty care, and reliance on the emergency department as a first point of contact for non-emergent conditions all contribute to overwhelming already vulnerable institutions. Hospitals and health systems can better prepare for this challenge through early intervention, strong community engagement and a focus on operational efficiency.”
To stay ahead of these challenges, health systems are prioritizing efforts to address social determinants of health, expand care in community settings and help patients navigate administrative hurdles to avoid lapses in coverage.
Becker’s spoke to three clinical leaders about how their systems are preparing to support uninsured patients and prevent deteriorating health that could result in emergency department visits.
Community partnerships and local care delivery
One consistent theme stood out in every leader’s remarks: Community partnerships are central to keeping patients connected to preventive care and avoiding further strain on already crowded emergency departments.
“We’ve been building a lot of relationships, and we’re only helping to strengthen those over the coming months,” said Baligh Yehia, MD, president of Philadelphia-based Jefferson Health.
The 33-hospital system works closely with a network of federally qualified health centers across Pennsylvania, New Jersey and Delaware. Also known as community health centers, FQHCs provide primary care services and receive federal funding through grants and enhanced reimbursement from Medicare and Medicaid. This funding structure allows them to offer discounted care on a sliding scale, or in some cases, at no cost to patients based on income.
A number of Jefferson physicians serve as medical directors at these community clinics, and specialists from the system also rotate through the sites to ensure continuity of care.
Dr. Yehia said these centers will be a critical safety net to ensure vulnerable patients, particularly those with chronic conditions, continue to receive routine care.
For years, Durham, N.C.-based Duke Health has also partnered with local clinics to expand access to care for low-income and uninsured individuals, according to Alice Cooper, RN, medical director for access and associate chief medical officer for the Duke Health Integrated Practice. One of its most prominent collaborations is with Lincoln Community Health Center, a large FQHC serving about 40,000 patients annually. Duke supports the center financially and provides clinical staffing, Ms. Cooper said.
Strengthening ties with community organizations isn’t just about expanding access to medical care; it’s about connecting patients to resources that help meet basic needs so they’re in a position to stay on top of their care in the first place, leaders said.
“It’s hard to talk to people about advanced care when they’re hungry or homeless, or their basic needs have not been met in a way that they would really care too much about prevention because their fundamental needs have not yet been addressed,” Ms. Cooper said.
With more patients at risk of losing coverage, leaders say this moment has reiterated a longstanding but increasingly urgent commitment to address the social factors that affect a person’s health. When patients must pay out of pocket for care, it often means pulling from limited budgets meant for food, housing or education. Recognizing that, health systems are leaning more heavily into partnerships and programs that help fill these gaps.
At Duke, much of that work is led by the system’s community health office, which is overseen by Ian Brown, who serves as the system’s chief community health and social impact officer. A familiar face in Durham’s neighborhoods, Ms. Cooper said Mr. Brown builds trust by routinely showing up in churches and other community spaces. There, he connects residents to resources ranging from local vaccine programs to food assistance.
Dr. Yehia said Jefferson has also ramped up its work in this area, forging new partnerships with food pantries and pharmacies to help ensure patients can afford medications and don’t go without necessities.
Similarly, Ms. Lawday said UVA Health has invested heavily in community outreach and prevention efforts. The system routinely conducts community-based screenings for high blood pressure and other chronic conditions, hosts chronic disease management classes and offers free immunization clinics. UVA has also taken steps to improve emergency department efficiency amid rising demand, implementing upright care processes designed to expedite treatment for patients with lower-acuity needs.
Many systems have long been engaged in these types of efforts, but leaders said the current environment has brought a new level of visibility and urgency to the work. The shift has prompted a sharper strategic focus, with greater resources dedicated to forging new partnerships.
Navigation support and flexible access
Health systems’ roles are expanding beyond care delivery, with some moving further upstream to prevent coverage loss and ensure patients can access care without disruption.
In addition to expanding community partnerships, Jefferson is focused on preventing coverage loss by identifying patients at risk of losing Medicaid and offering logistical support before lapses occur. A key concern stems from changes included under OBBBA, which introduces more frequent Medicaid eligibility redeterminations. The change, set to take effect in 2027, will require individuals to verify their eligibility every six months rather than once a year. Dr. Yehia said this could result in people losing coverage not because they’re ineligible, but because they miss paperwork deadlines or aren’t fully aware of the requirements.
In Pennsylvania, Jefferson’s primary market, up to 198,000 adults could lose Medicaid coverage under federal work requirements, according to an analysis from the Urban Institute. Many of these losses would likely result from confusion or administrative challenges.
“How do you make sure that you’re able to get ahead of that curve? We’re investing in navigation, in people and in technology to make sure that we’re keeping track of folks and of their eligibility — making sure that they’re able to get all the i’s dotted and t’s crossed to have their application resubmitted and be able to stay on insurance,” Dr. Yehia said.
With more people at risk of losing Medicaid, Ms. Cooper said it is imperative for systems to take stock of their access offerings and tailor them to the unique risks this population may face. For some people, taking time off work for a medical appointment could jeopardize their income or job stability.
“What would work for someone who just could not risk taking time away from work for fear of recrimination in the workplace? They’re working hard. Their Medicaid is at risk,” she said. “They can’t take a hit to their wages or their attendance because it could affect their long-term employment or stability of their family. So we have to think about, as a system, what access options are available and make it as easy as possible to get care.”
A return to pre-ACA strategies
In many ways, the strategies health systems are leaning on today mirror those from more than 15 years ago, before the Affordable Care Act significantly expanded coverage. At that time, many hospitals relied on local partnerships and free clinics to help patients access basic care.
While today’s healthcare landscape has a more structured safety-net infrastructure, many of the same tactics are resurfacing. Only this time, healthcare providers are operating under even greater financial and access pressures, requiring health systems to approach this work with more strategy and intention.
“It’s a little bit of ‘Back to the Future’ here.” Dr. Yehia. “We’re dusting off that playbook from before that we can now leverage.”
Moving forward, health system leaders say stronger policy action is needed to support safety-net providers and independent physician practices. Without additional support, a growing number of providers may be forced to scale back services or limit the number of uninsured patients they can accommodate. Such a shift could deepen strain on larger safety-net systems already caring for high volumes of Medicaid and Medicare patients.
“On a macro-level, we need to be aware of the delicate balance and web that keeps healthcare afloat in many areas,” Dr. Yehia said.
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The Hidden Geographic Mismatch Driving Physician Shortages
Leaders at hospital providers nationwide tell me the same thing: “We can’t find enough physicians.” But here’s what the data actually shows—the issue isn’t just quantity, it’s location.
Data from our proprietary Covista Care Capacity Monitor—fielded by Gallup and surveying over 1,300 clinicians and 160 healthcare executives across all 50 states— confirms what healthcare leaders experience daily: physician shortages have become a measurable care quality crisis, with geography and community access playing an outsized role.
The Geographic and Socioeconomic Reality
85% of healthcare executives outside large metro areas say a shortage of talent in their geographic area is a major barrier to hiring, compared to just 45% in large metros. Within those metros, underserved urban communities face physician shortages just as severe, with safety-net hospitals and community clinics reporting the same physician recruitment challenges.
The hardest roles to fill? Family medicine (62%) and internal medicine (56%)—precisely the specialties rural communities and underserved urban neighborhoods alike need most. Whether practicing in a rural clinic or an urban safety-net hospital, physicians face similar capacity pressures—with clinicians in underserved areas consistently reporting that staffing shortages significantly impact care quality.
From my perspective overseeing medical education within America’s largest healthcare educator—graduating 790 MDs in 2023-2024 and 24,000 healthcare professionals across all disciplines—the data reveals why traditional recruitment strategies aren’t working: we’re trying to solve geographic problems with solutions that ignore where care gaps actually exist.
Why Recruitment Can’t Solve Geographic and Community Access Gaps
The conventional approach assumes the solution is recruiting harder. But recruitment can’t solve a problem that starts with capacity. U.S. medical schools have limited seats, turning away qualified students who are committed to becoming physicians and serving the communities that need them most. Broadening pathways to medical education creates access for these students. But that’s only part of the solution.
Even with an expanded medical school pipeline and the ability to graduate more practice-ready physicians, where they complete residency training largely determines where they practice. When residency placements concentrate in urban academic centers, physicians don’t end up in the underserved areas that need them most.
This structural mismatch explains why 68% of executives nationwide cite shortage of available talent in their geographic area as a major barrier. Whether they lead rural hospitals or urban safety-net systems.
Geographic and Community-Based Solutions for Systemic Problems
The answer isn’t to recruit harder. It’s to rethink how residency and clinical pathways connect to community needs—whether that community is a rural town or an urban neighborhood that’s been systematically underserved.
Here’s what we know from preparing physicians at scale: where they complete residency, training largely determines where they practice. Exposing students early to underserved communities through clinical rotations shapes where they pursue residencies. We provide clinical rotations in underserved areas, including hospitals like Sinai Chicago and Jamaica Hospital Medical Center, preparing graduates to serve patients where the need is great. The impact is measurable: more than 450 Covista students and graduates matched into primary care residencies, with over 55% training in primary care health professional shortage areas. We’ve created infrastructure connecting medical education to the communities facing the greatest physician shortages.
To further this momentum, healthcare systems must articulate what “practice-ready” means for their specific environment. Physicians prepared for rural practice need different clinical experiences than those bound for suburban academic centers. The same is true for physicians serving underserved urban communities, where clinical and social complexity requires specific preparation. The more precisely healthcare systems define these requirements, the more effectively education partners can build pathways that deliver.
The Strategic Shift Required
The Care Capacity Monitor reveals that 87% of executives are prioritizing adequate staffing for 2026. But the data also shows that it’s time to recalibrate strategies and solutions.
For healthcare executives, this means treating workforce development as infrastructure requiring long-term partnerships with education institutions—not as a recruiting problem to solve quarterly. It means articulating specific needs by specialty and location years ahead and building the pathways that connect medical education to your community’s residency programs. For a rural health system, urban safety-net hospital, or community health center, this could mean partnering with an education institution to create dedicated residency slots in their community, with commitments made three to five years in advance.
The physician shortage isn’t just a supply problem. It’s a geographic and access mismatch between where healthcare systems need physicians and where traditional training pathways concentrate them. Solving it requires education partners who can build pathways connecting medical graduates to the residency programs and clinical experiences all communities need—whether rural or underserved urban—and have the scale and commitment to create that alignment at the volume required.
Scott Liles serves as President of Medical and Veterinary at Covista, America’s largest healthcare educator. Covista graduated 790 MDs in 2023-2024—more than any U.S. medical school—and 24,000 healthcare professionals annually across all clinical disciplines.
The Covista Care Capacity Monitor combines survey data from 1,347 clinicians and 167 healthcare executives with labor market analysis from U.S. Census, Bureau of Labor Statistics, Lightcast and IPEDS. Explore the platform at covista.com/research.

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Why nurses are AI gatekeepers at MD Anderson
For nurses at Houston-based University of Texas MD Anderson Cancer Center, tech adoption hinges on one question: Does it improve patient care?
“Nurses have long memories,” said Lavonia Thomas, DNP, RN, chief nursing informatics and innovation officer of MD Anderson. If a technology fails — especially as a result of them not being involved in the implementation process — they might be less likely to adopt it in the future.
The $7.3 billion organization is keeping this in mind as it explores how AI and other emerging technologies can give nurses and other clinicians more time at the bedside. In this Becker’s Q&A, Dr. Thomas and MD Anderson Chief Innovation Officer Dan Shoenthal explain why building trust and understanding workflows are critical to determining which tech succeeds.
Question: When it comes to AI, where are you seeing the most meaningful clinical or operational impact today, and where is it still more promise than reality?
Dan Shoenthal: Generally, the vast majority of solutions are promise, not reality. On the research side, in the therapeutic development space, we’ve seen promise from AI.
In terms of commercial solutions, there’s more hope than actual real impact being seen. Where we’ve seen impact is probably in simpler tasks. If you think about tools that have gotten a lot of press, it’s things like ambient solutions. What they do today is very simple — improving documentation, very basic tasks.
Other areas where we’ve seen promise are spaces like supply chain. There’s a lot of waste in healthcare, and there’s a lot of promise for cost savings there.
Dr. Lavonia Thomas: One of the things that comes to mind is you’ve got to build the foundation first. A lot of people want to talk about the AI solution — that’s the roof. There’s a lot in the middle.
With nursing, a lot of it is looking at what is out there, ideating, and matching what our problems are. There’s no point bringing AI in if it’s not going to solve a problem or help patient care. Nurses are the guardians and the patient advocates, and that’s a crucial question nurses are always going to ask.
Q: Innovation often fails at the point of adoption. What have you learned about integrating new technologies into clinical workflows?
LT: The success is going to depend on the workflow design, the nurse acceptance, and incremental trust building, more so than the sophistication of the technology itself.
I have not yet deployed AI in nursing. However, I have successfully led the integration and scaling of virtual nursing across MD Anderson, and that required many of the same principles.
We intentionally started by leveraging technology we already had. We didn’t deploy full in-room camera suites. We used iPads and launched secure video visits for the virtual nurse.
We selected very basic but very important workflows around admission and discharge. Those carry a significant administrative burden and pull bedside nurses away from other direct care activities.
Once they saw it in action, the list of workflows just grew exponentially. I fear that had we made all that capital asset investment before testing user acceptance, it would not have been as well accepted.
DS: At a broader institutional level, you have to have good partners and people who are deep domain experts.
Me trying to understand how a front-line nurse works is not going to meet the need. Some of the subtle things Lavonia pointed out, like user psychology, how people think about experimentation — if you don’t frame that properly, you might not be able to work with that group forever.
How I work with nursing is different from how I work with finance or supply chain. Different groups have different expectations and different day-to-day stresses.
Q: Ambient AI has been more challenging to apply in nursing workflows. How are you approaching that?
LT: We’re talking to nurses about the struggles they have with documentation, getting them to ideate around what this technology could do, and letting them look at the technology.
Sometimes you introduce something and it doesn’t work, but that’s as much knowledge as if it does work. It’s not the technology — it’s the work design and the user adoption that’s either going to say this is successful or not.
DS: We had experimented with ambient technology on the physician side prepandemic. We paused the effort, but we learned a lot. The technology wasn’t ready, and the practice patterns weren’t ready. Fast forward three years, and now we’re deploying those technologies broadly on the provider side and beginning experimentation within nursing.
Q: How do you think about ROI, especially given the cost of AI investments?
DS: One element of the foundation, especially with AI, is data. We made a fairly significant investment in maturing our data infrastructure and our data strategy.
With ambient tools, we haven’t necessarily seen a hard-dollar return, but we’ve seen very positive impact in terms of cognitive load for providers and enhanced patient experience. At some level, it’s hard to measure that financially.
Q: Looking five to 10 years ahead, how do you expect emerging technologies to change cancer care delivery?
DS: What we’ve been focused on is setting up a culture and environment that creates a flywheel for innovation. One bet we’re placing is that for the first time in a long time, we’re going to untether providers from machines. Ambient solutions are a first step in allowing providers and patients to engage at a much deeper level.
LT: Our North Star is whatever we do, we do it to give the front-line nurse more hands-on time with the patient.
Q: How else are you engaging nurses in shaping the future of innovation?
LT: We’re hosting innovation days where nurses can see what 2035 could look like and talk to us about how they feel about that.
We’ve established innovation units and an innovations work group largely comprised of front-line nurses. We’re launching a work-sampling study to delineate pain points.
The introduction of technology for technology’s sake is only going to increase the workload of the nurse, and that is not where we want to go.
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What keeps supply chain leaders up at night
Hospital supply chain leaders say the playbook that worked just a few years ago no longer holds.
Global economic instability, fragile supplier networks, pricing pressures and uneven clinical purchasing patterns inside hospitals are converging at the same time health systems are demanding greater savings from supply operations — leaving leaders to rethink how reliability, cost control and clinical alignment can coexist.
At Ventura, Calif.-based Community Memorial Healthcare, Michael Alfaro, director of materials management, said the most acute pressure comes from the intersection of forces both outside and inside the organization.
“The biggest challenge right now is the collision between macroeconomic volatility and internal clinical variation,” Mr. Alfaro said.
He pointed to tariffs, geopolitical instability and reimbursement uncertainty as structural cost drivers colliding with physician preference items that fall outside committed contracts. That combination, he said, can undermine market share strategies and prior value analysis work unless governance and physician alignment are tightly integrated.
At Tewksbury, Mass.-based Covenant Health, Eric Berger, system director of supply chain, described a different but equally persistent challenge: managing competing priorities across operations and contracting while trying to justify investment in supply chain expertise.
“The things that keep me up at night are the assorted competing priorities that impact the supply chain,” Mr. Berger said.
He said supply chain teams are balancing product availability and continuity alongside price increases — both on and off GPO contracts — while margins remain tight. Staffing teams with the right skill sets for analytics, utilization and technology is increasingly difficult, particularly when demonstrating ROI is an uphill battle.
“But that is a hard sell in organizations where the margin is tight and everyone is being asked to do more with less,” Mr. Berger said.
For some leaders, the biggest concern is no longer price alone, but reliability. Don Barton, chief technical officer and director of supply chain management at Shelbyville, Ind.-based Major Health Partners, said single-source dependencies and vendor instability have elevated sourcing risk to a clinical issue.
“The biggest supply chain challenge keeping me up at night right now is ensuring long-term dependability and reliability when selecting products,” Mr. Barton said.
In response, his team has shifted vendor selection criteria away from lowest cost and toward supply chain resilience, evaluating factors such as dual sourcing, geographic diversification and delivery performance. Contract structures are also evolving to include stronger safeguards against disruption.
At Little Rock, Ark.-based Baptist Health Medical Group, Lisa Farmer, corporate vice president of supply chain, said the deeper challenge lies in healthcare’s pricing and reimbursement structures themselves.
“For me, it’s beyond common supply chain issues like shortages, substitutes and inventory management,” Ms. Farmer said.
She questioned why product pricing often remains disconnected from reimbursement realities, pointing to uniform GPO pricing despite wide variation in state-level reimbursement and value delivered.
“All things I think we need to attempt to disrupt,” she said.
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Government reopens after partial shutdown: 5 healthcare takeaways
President Donald Trump signed the Labor, Health and Human Services, Education and Related Agencies Appropriations Act into law Feb. 3 after the House voted 217-214 to approve it, ending a three-and-a-half-day partial government shutdown.
The vote saw 21 Republicans reach across party lines to vote no and 21 Democrats vote yes.
The partial shutdown began Jan. 31 after Congress missed a Jan. 30 funding deadline. While the Senate voted 71-29 to pass the revised package late Jan. 30, it stalled in the House for three more days before making it to President Trump’s desk. The package included appropriations for five agencies, including HHS, through Sept. 30, plus a two-week stopgap measure for the Department of Homeland Security, a major point of contention in negotiations.
However, the two-week DHS funding extension merely delays the next potential challenge. Should lawmakers not be able to reach an agreement by Feb. 13, with Democrats demanding reforms to the administration’s immigration enforcement operations, another partial shutdown could take effect later this month, CBS News reported Feb. 3.
During the partial shutdown, HHS furloughed 23,128 employees, 31% of staff, but retained 51,082 employees through its fiscal 2026 lapse plan.
Here are five notes:
1. The law includes $116.6 billion to HHS while reducing departmental spending by more than $100 million, according to a news release from Rep. Tom Cole, R-Okla., Republican chairman of the House Appropriations Committee.
It comprises $49 billion for the National Institutes of Health to maintain national leadership in biomedical research on cancer, Alzheimer’s, diabetes and chronic diseases. The legislation also increases funds for mental health and substance use block grants, including programs such as first responder training grants, State Opioid Response Grants, suicide prevention grants and medication-assisted treatment services for substance use disorders.
2. The package extends pandemic-era telehealth flexibilities through 2027 and the CMS hospital-at-home waiver through Sept. 30, 2030. The shutdown disrupted hospital-at-home programs even before the new waiver extension took effect, as temporary lapses required hospitals to pause services to avoid violating Medicare Conditions of Participation. The package also eliminates scheduled Medicaid disproportionate share hospital payment cuts, delaying the next potential reductions until fiscal 2028.
3. Primary care is prioritized under the legislation, with $418 million for rural health, targeting rural hospitals at risk of closure and expanding rural residency opportunities. The funding package maintains $1.9 billion for community health centers that provide care in underserved communities and provides $1.4 billion to strengthen the healthcare workforce in rural and underserved areas. It also includes $1.2 billion for maternal and child health.
4. The law eliminates the CDC’s Social Determinants of Health program. It also provides $3.2 billion for medical countermeasures against chemical, biological, radiological and nuclear threats, a $73 million increase.
5. The package includes pharmacy benefit manager reform-related provisions that expand CMS oversight of PBMs in Medicare Part D. The bill requires the groups to report detailed data on drug pricing, rebates, pharmacy reimbursement and payments retained by PBMs and their affiliates and authorizes audits and enforcement actions, including requiring PBMs to repay money they were not allowed to collect or keep. It also directs CMS to monitor reimbursement and network participation trends for “essential retail pharmacies,” with reporting requirements to begin in 2028.
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States with the most rural hospitals per 100,000
Massachusetts has the most hospitals per 100,000 rural residents while Delaware has the fewest, according to a University of North Carolina at Chapel Hill report.
The Cecil G. Sheps Center for Health Services Research at UNC-Chapel Hill used CMS’ rural health transformation program data to determine the number of healthcare facilities and population in rural communities. The report includes population, hospital and non-hospital facilities, and uncompensated care in every state. The data was published in October.
Here is how the states stack up with respect to hospitals per 100,000 rural residents:
- Massachusetts: 13.99
- North Dakota: 12.13
- South Dakota: 10.40
- Kansas: 9.54
- Nebraska: 9.49
- Montana: 9.44
- Florida: 8.80
- Arizona: 7.38
- Iowa: 6.76
- Nevada: 6.62
- Alaska: 6.55
- Wyoming: 6.37
- Minnesota: 6.37
- Louisiana: 6.40
- Connecticut: 6.19
- Oklahoma: 6.02
- Washington: 5.38
- Hawaii: 5.31
- Illinois: 5.95
- Colorado: 5.85
- Utah: 5.80
- Idaho: 5.50
- New York: 5.03
- Michigan: 4.92
- Texas: 4.89
- West Virginia: 4.80
- Wisconsin: 4.76
- Mississippi: 4.68
- Arkansas: 4.64
- New Mexico: 4.44
- California: 4.20
- Alabama: 4.21
- Rhode Island: 4.04
- Ohio: 3.86
- Indiana: 3.88
- Pennsylvania: 3.83
- Maine: 3.90
- Georgia: 3.68
- Missouri: 3.66
- Oregon: 3.65
- Virginia: 3.56
- Kentucky: 3.43
- Tennessee: 3.21
- South Carolina: 3.21
- New Hampshire: 3.20
- Vermont: 2.95
- New Jersey: 2.90
- North Carolina: 2.50
- Maryland: 1.86
- Delaware: 1.64
In 2024, the Sheps Center published a report with the number of total hospitals per state. Read the report here.
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HCA nursing college to launch fast-track BSN program
Research College of Nursing — a private institution in Kansas City, Mo., that is affiliated with Research Medical Center and part of Nashville, Tenn.-based HCA Healthcare — is launching a new accelerated Bachelor of Science in Nursing pathway.
Approved by the Missouri State Board of Nursing, the 12-month program is designed for students without a prior bachelor’s degree, according to a Feb. 3 news release shared with Becker’s. It aims to reduce student debt and accelerate entry into the nursing workforce. HCA said it is the first offering of its kind in the region.
The launch coincides with the opening of the college’s new $36.5 million, 78,000-square-foot campus, which welcomed students in January. The facility includes a Center for Clinical Advancement located on the Research Medical Center campus, expected to be completed in 2026 — the college’s 120th anniversary year.
The first cohort in the fast-track program is set to begin in May.
Research College of Nursing is part of HCA Midwest Health, which includes more than 10,000 employees across seven hospitals, clinics, surgery centers and outpatient facilities.
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The 10 fastest-growing states in the US
While U.S. population growth slowed significantly between 2024 and 2025, five states recorded population growth rates of at least 1%, according to data from the U.S. Census Bureau released Jan. 27.
Here are four things to know:
1. U.S. population growth increased 0.5%, or 1.8 million people, between July 1, 2024, and July 1, 2025. This marked the slowest growth since 2021, when the population increased 0.2%.
This period of slower growth followed 1% growth in 2024, or 3.2 million people, which was the fastest annual population growth rate since 2006.
2. The slowdown was largely attributed to a decrease in net international migration, which fell from 2.7 million to 1.3 million during the same period — a 53.8% decline.
3. All four census regions and every state, except Montana and West Virginia, experienced slower population growth.
4. South Carolina was the fastest-growing state, with its population increasing by 79,958 residents, or 1.5%. This marked a slight decrease from the state’s 1.8% growth rate in 2024.
Here are the 10 fastest-growing states in the U.S. based on population percent growth from July 1, 2024, to July 1, 2025:
1. South Carolina: 1.5%
2. Idaho: 1.4%
3. North Carolina: 1.3%
4. Texas: 1.2%
5. Utah: 1.0%
6. Delaware: 0.9%
7. Washington: 0.9%
8. Arizona: 0.9%
9. Nevada: 0.9%
10. Tennessee: 0.9%
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‘Average’ ED performance linked to low care quality: Report
Many U.S. emergency departments operate “good enough,” and this level of performance is harming patients, margins and morale, according to a Jan. 29 report from Kaufman Hall.
“Average ED performance is not neutral. It is a decision to tolerate risk, leakage, patient dissatisfaction and variable quality of care,” the report said. “It exposes patients to avoidable harm, quietly erodes margin and accelerates workforce fatigue, while signaling to patients that mediocrity is an acceptable standard.”
The typical ED has a median door-to-provider time between 25 and 45 minutes, as well as a left-without-being-seen rate of 3% to 5%. These EDs usually operate with reactive staffing models, thus creating predictable bottlenecks in patient flow, according to the report.
“Many EDs staff to historical averages in daily volume, arrival patterns and acuity,” the report said. “But emergency care is defined by variability. Arrival patterns change by hour, day and season. Fluctuations can quickly overwhelm resources.”
Additionally, “staffing to averages guarantees average outcomes” while fueling burnout for an already strained workforce, the report said.
Kaufman Hall recommends EDs staff to demand not based on historical averages but on patient arrival data and predictable surges. The report also underlines the importance of ensuring physicians, nurses and support staff operate in tiers that are flexible to demand shifts.
Read the report here.
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Rural hospital CEOs lean on culture, local talent to fill roles
As rural hospitals face the brunt of workforce shortages, their CEOs are taking a more proactive — and creative — approach to recruitment and retention.
Recruitment has become a greater strategic focus for Rozanna Penney, CRNA, president and CEO of Heywood Healthcare in Gardner, Mass., over the past year. While shortages are not unique to the region, their effect is felt most acutely in rural areas, she said.
“Unlike large systems, we do not have an active residency program that creates a natural pipeline of new providers,” Ms. Penney said. “Our practices are smaller and have less bench depth, so we seek clinicians who are comfortable practicing with greater independence and clinical breadth.”
Heywood Healthcare is intentionally recruiting physicians and advanced practice providers who are mission-driven and value a private-practice feel, she said.
“As one of the very few remaining independent community hospitals, we operate with significantly less red tape and bureaucracy than practices owned by large systems, allowing physicians and [advanced practice providers] not only to focus on patient care but also to actively partner with leadership in clinical and operational decision-making,” she said.
That approach has resonated especially in challenging times. Heywood Healthcare emerged from bankruptcy in 2024, a period that tested the organization under “extraordinary pressure.”
“We demonstrated not only our resilience but also how we lead, collaborate and uphold our values in the most challenging circumstances,” Ms. Penney said. “That experience resonates with motivated, high-performing physicians who want a meaningful voice in shaping care delivery and who are committed to improving the health and well-being of the communities in which they live and practice.”
She added that the organization offers a compelling value proposition for the right candidates.
“For providers who value proximity to nature, such as hiking and skiing, clean air, affordable land and housing, and strong school systems, our region is a hidden gem, just an hour from Boston,” Ms. Penney said. “Massachusetts is not often thought of as a rural healthcare market, but once providers experience our community and practice environment, they tend to stay for the entirety of their careers. Our challenge, and our opportunity, is to be strategic and intentional about telling that story and getting the word out.”
Recruitment also looks different in Hugo, Colo., where Lincoln Health CEO Kevin Stansbury said the system has partnered with an immigration law firm to support international nurse recruitment, primarily for its long-term care facility and, to a lesser extent, its acute care hospital.
Culture fit is a central element of Lincoln Health’s recruitment strategy, Mr. Stansbury said.
“First, we want to make sure that the physicians we recruit to our community understand what it’s like to live in a remote frontier community where it’s roughly 100 miles in any direction to the next closest hospital,” he said. “There are people who want to live in those communities, and that’s what we’ve been successful finding.”
Growing the local pipeline
In addition to international recruitment, Lincoln Health is investing in growing its local workforce. COO Carrie Owens, BSN, RN, recently began teaching a certified nursing assistant course for high school students through a local community college.
Heywood Healthcare is also working to strengthen its support workforce by expanding training programs for medical assistants, Ms. Penney said.
“Strengthening this pipeline not only supports our clinicians at the top of their licenses but also creates meaningful career pathways for local residents and helps ensure long-term workforce resilience,” she said.
At Scotland County Hospital in Memphis, Mo., recruitment has been a major focus for CEO Meagan Weber for the past three years. In 2022, the hospital launched high school medical clubs through its local school district, where a hospital coordinator works with school counselors to introduce students to various healthcare roles.
Students are offered observation hours across hospital departments. Since launching, the hospital has recruited and hired four nurses and one lab technician from the club.
“This is our biggest recruitment focus, along with adding funds to our education assistance programs through the hospital,” Ms. Weber said. “Leading a rural hospital means hiring people who understand and appreciate rural living, so growing our own is one of the best things we can do for our future healthcare team.”
Retention through culture
Recruitment remains a top priority for rural hospitals, but so does retention. At Lincoln Health, the latter has benefited from a strong, values-driven culture.
“We’re never going to be able to compete with the bigger systems financially, but I can give nurses an opportunity to do different things,” Mr. Stansbury said. “I can make sure they know how much I appreciate them.”
He said culture-driven gestures can have a significant impact.
“I can foster an environment where our medical staff is very respectful to other clinical staff, and that our service and support staff feel empowered to do the right thing,” he said. “Those are the kinds of things we can do, and it doesn’t cost me any money to do that.”
Lincoln Health has not used agency nurses for the past 15 to 20 years, he added.
“That’s just a testament to the community and the kind of folks that we have working here, and also a commitment from the board and the leadership that we’re really going to value people,” Mr. Stansbury said. “We can’t compete financially, but we can whip the urban systems with our culture.”
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Office politics in healthcare aren’t about power.
In healthcare organizations, office politics are often misunderstood. They’re usually assumed to be about power, intent, or personal agendas. But in most cases, politics don’t begin that way. They start as an adaptation.
Hospitals and health systems are complex, high-stakes environments. Decisions are interconnected, timelines are compressed, and the cost of misalignment is real. In that context, people learn quickly where decisions truly take shape, which conversations matter before a meeting, and whose early input helps work move rather than stall.
Early on, none of this feels political.
It feels practical.
Alignment becomes less about agreement and more about readiness. Leaders and teams check in early, share ideas upstream, and surface concerns before they slow execution. In healthcare, surprises create friction with real consequences, so uncertainty gets handled early and often privately.
Most people don’t call this politics.
They call it being responsible.
Over time, however, the meaning of alignment begins to change.
Meetings increasingly become places where direction is confirmed rather than formed. Input happens earlier and more selectively. The goal shifts from testing ideas in real-time to ensuring they land cleanly when they are publicly presented.
First, this improves execution. Decisions move faster. Conflict decreases. The organization feels more coordinated and efficient in environments where reliability and speed matter; this can feel like progress.
But gradually, access begins to matter more than clarity.
Not because leaders prefer it, but because systems reward actions that reduce friction.
Those who are consistently included early gain disproportionate influence, not because anyone planned it that way, but because patterns that work get reused. Paths that smooth momentum get reinforced. Over time, proximity becomes a quiet advantage.
This is where office politics are often misread.
What appears to be power is often not ambition or manipulation. It’s a system responding to complexity. People adapt to the signals around them. They learn where speaking up accelerates outcomes and where it hinders them.
The shift rarely shows up as resistance.
It shows up as an absence.
Questions become fewer, not because people stop thinking, but because they learn which thoughts will travel and which won’t. Curiosity narrows. Direct challenges move offline or disappear altogether. People still engage, but more carefully.
Directness is often the first thing to go. Not honesty. Honesty thrives in side conversations and one-on-one interactions. Directness requires a space where uncertainty is welcome, and when alignment has already been established upstream, that space becomes increasingly challenging to find.
From the outside, things often look smoother.
From the inside, something subtle has changed.
Alignment was never meant to replace thinking.
It was intended to aid in thinking.
Pre-work, early conversations, and upstream input exist to strengthen decisions, not shield them from scrutiny. However, when access becomes the primary means by which ideas are disseminated, the system stops testing direction and starts protecting it.
The cost is rarely apparent.
It isn’t creativity disappearing overnight or morale collapsing. It’s judgment. People stop trusting that their perspective will shape outcomes unless it has already been endorsed. Leaders hear fewer early signals and more late confirmations. Decisions feel cleaner, but less informed.
Nothing feels unethical.
Nothing feels broken.
But efficiency, left unchecked, becomes fragile.
When leaders view office politics as a personal or moral issue, they often overlook the real problem. These behaviors are rarely about power. They’re about survival inside complex systems that reward predictability, speed, and alignment.
Understanding that distinction matters.
When politics are interpreted as intent, leaders react emotionally. When they’re understood as an adaptation, leaders can see what the system is quietly teaching people to do. What gets rewarded? What gets delayed? What eventually stops being offered altogether.
Most people adapt without realizing they’ve adapted. They don’t feel compromised. They feel realistic, professional, and aligned.
And maybe that’s the hardest part.
Because once a system teaches people how to survive inside it, the real question isn’t whether it works.
It’s whether it still hears what it needs to hear early enough to change course.
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47% of US adults to have obesity by 2035: Study
Researchers forecast the national prevalence of obesity to rise from 42.5% of the U.S. adult population in 2022 to 46.9% by 2035, according to a study published Jan. 28 in JAMA.
In the U.S., approximately 20% of children and 40% of adults have obesity, according to the CDC. 2035’s The projected prevalence of the chronic disease by 2035 is a notable increase from the 1990 prevalence, which was 19.3%.
The study calculated projected obesity prevalence rates across groups divided by race and ethnicity, state, sex and age. Women, Black men, Latino men and women, and residents of Midwestern and Southern states have higher projected prevalence rates than other groups, but all groups are predicted to have increased obesity rates by 2035.
Conducted by researchers at Seattle-based University of Washington, the study predicted 126 million U.S. adults will have obesity by 2035. In 2022, that figure was 107 million, and in 1990, 34.7 million.
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ACA enrollment falls to 23 million for 2026
Nearly 23 million people have enrolled in ACA marketplace plans for 2026, down from 24.2 million in 2025, according to the latest data from CMS published Jan. 28.
For the 30 HealthCare.gov states, the data is through Jan. 15. For the 20 state-based exchanges plus D.C., the data is through Jan. 10.
The 1.2 million enrollment decline (roughly 5%) hit both new and returning enrollees. New enrollees fell to 3.4 million from 3.9 million, while returning consumers dropped to 19.6 million from 20.2 million.
Since 2025, North Carolina enrollment has decreased 22% (975,110 to 761,457), Ohio enrollment has decreased by 20% (583,443 to 469,616), and West Virginia, Indiana, Delaware, and Arizona all declined by at least 15%.
Texas has seen the largest gain, adding 206,000 enrollees (up 5% to 4.17 million). Florida, despite losing nearly 197,000 enrollees year-over-year, remains the largest marketplace state at 4.54 million enrollees. New Mexico enrollment has grown 14% to more than 80,000.
The latest enrollment figures come nearly a month after the enhanced subsidies expired on Dec. 31, following months of failed negotiations that included the longest government shutdown in U.S. history. The House passed a three-year extension on Jan. 8, but the measure faces slim chances in the Senate, where a similar bill failed in December.
A bipartisan group of senators has continued negotiating a compromise. Sen. Bernie Moreno, R-Ohio, said Jan. 28 that Republicans are preparing a “best and final” offer to Democrats on a two-year extension that would impose new income limits and expand health savings account eligibility, Politico reported.
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US life expectancy hits all-time high amid decline in drug overdose deaths
U.S. life expectancy at birth reached 79 years in 2024, an all-time high, according to data from the CDC’s National Center for Health Statistics.
Four notes:
1. The death rate for the U.S. population declined by nearly 4% in 2024, according to a Jan. 29 news release from the center.
2. The death rate reached 722.1 deaths per 100,000 residents in 2024, down from 750.5 in 2023. As a result, life expectancy at birth increased from 78.4 years in 2023 to 79 years in 2024.
3. The U.S. saw the largest decrease in drug overdose death rates ever recorded, exceeding the record set in 2018. The rate declined 26.2% between 2023 and 2024, from 31.3 to 23.1 per 100,000. A total of 79,384 U.S. residents died from a drug overdose in 2024.
4. A separate CDC report from Jan. 14 found Vermont, Rhode Island and New York had the largest decreases in predicted drug overdose deaths between August 2024 and August 2025, each exceeding 35%.
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Georgia hospital promotes administrator to CEO
Casey Fleckenstein, BSN, RN, has been promoted to CEO of Monroe County Hospital in Forsyth, Ga.
Ms. Fleckenstein most recently served as hospital administrator and chief nursing officer, according to a January news release from the hospital. She has more than 20 years of experience with Monroe County Hospital and began her nursing career there.
The appointment was approved during a Jan. 22 hospital authority board meeting.
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How strategic supply partnerships are reshaping hospitals
Over the past year, healthcare supply leaders say their most critical supplier relationships have shifted from transactional purchasing arrangements to deeper, more strategic partnerships — often with new expectations, governance demands and operational complexity.
Rather than pointing to a single indispensable vendor, some leaders emphasized the growing need to maintain resilience across an ecosystem of partners.
“There is no single critical relationship — they are all critical,” said Larry Kennedy, executive director of campus operations and logistics at Jefferson Regional Medical Center in Pine Bluff, Ark. Mr. Kennedy said supply chain leaders must maintain strong relationships with distributors, manufacturers, group purchasing organizations and alternative sourcing partners, while balancing short- and long-term planning to avoid shortages.
That diversification reflects a broader industry lesson from recent years: Dependence on any one source can introduce risk. But in practice, several organizations report that certain partners have become especially central — particularly distributors and strategic cost-reduction firms.
At Community Memorial Healthcare in Ventura Calif., Director of Materials Management Michael Alfaro said the organization’s distribution partner has become its most critical supplier relationship, given its influence over product availability, pricing stability and day-to-day operational continuity.
As reliance on that distributor has grown, Mr. Alfaro said the relationship now requires closer alignment on contract compliance, savings goals and shared performance metrics to reduce hidden service costs.
“Balancing scale and standardization with flexibility and responsiveness during supply disruption remains the primary challenge,” he noted, adding that data transparency and disciplined governance have become essential.
At Oregon Health & Science University in Portland, Chief Supply Chain Officer Michael McCaffrey pointed to a different kind of critical partnership — one focused on driving indirect, non-labor cost savings, rather than managing product flow. Over the past year, the health system has expanded its work with an external sourcing and cost-optimization partner, a shift that has required rethinking governance structures, communication workflows and stakeholder alignment.
“As the velocity and scope of work increased, it required us to rethink how to structure our partnership by aligning governance, communication, shared targets and stakeholder engagement so that both teams could operate at the pace required,” Mr. McCaffrey said. He described the collaboration as more integrated than a traditional vendor relationship, pairing external sourcing expertise with OHSU’s internal institutional knowledge.
That deeper level of transparency and joint problem-solving, Mr. McCaffrey said, has been necessary in managing coordination challenges in a large academic health system — and has already generated multimillion-dollar recurring savings that can be reinvested into mission priorities.
Nonetheless, leaders say the common thread is that supplier dependence now brings new operational expectations. What were once arm’s-length vendor relationships increasingly require shared accountability, real-time data visibility and governance structures that resemble strategic alliances more than procurement contracts.
As non-labor categories grow in scale and complexity, Mr. McCaffrey expects more health systems to adopt similar partnership models. And, as Mr. Kennedy and Mr. Alfaro suggested, the challenge ahead will be balancing efficiency, flexibility and risk — while ensuring no single relationship becomes a single point of failure.
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3 ways rural hospitals are using AI to boost access
Faced with staffing shortages, administrative strain and geographic barriers, rural hospitals are increasingly adopting AI to expand care access and ease pressure on front-line teams. Rather than pursuing large-scale tech overhauls, many are implementing lightweight, targeted tools that support documentation, scheduling and care coordination.
A new American Hospital Association report released Jan. 26 highlights how hospitals such as Sioux Falls, S.D.-based Sanford Health and Lewistown-based Central Montana Medical Center are applying AI to improve care delivery without adding staff or infrastructure.
Here are three findings from the report:
1. Documentation support frees up physician time.
Central Montana Medical Center, a 25-bed hospital, introduced ambient AI scribing to reduce the burden of clinical documentation. Physicians reported fewer after-hours charting demands and said the tool allowed them to focus more fully on patient care. Some said they would consider leaving if the tool were taken away.
2. Outreach tools improve appointment follow-up.
Sanford Health implemented an AI-powered outreach system that raised appointment connect rates from 40% to 56%. By automating routine follow-up coordination, the tool helped reduce gaps in care and allowed access teams to focus on higher-value tasks.
3. Virtual care expands behavioral health access.
More than 12,000 patients accessed mental health services for the first time through Sanford’s virtual care program. AI-supported infrastructure, including documentation and remote workflows, enabled clinicians to scale care across rural areas while maintaining quality and continuity, the report said.
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50 best hospitals in 2026: Healthgrades
Healthgrades published its annual “America’s Best Hospitals Awards” Jan. 27, recognizing 250 hospitals across the country for strong quality performance.
The list recognizes the top 50, 100 and 250 best hospitals, representing the top 1%, 2% and 5% of hospitals in the country for clinical excellence, respectively, the consumer platform said in a news release. For the ranking, Healthgrades analyzed clinical performance for 4,500 hospitals across 30 common procedures and conditions. It covers Medicare data from 2022 through 2024. Full details on the methodology can be found here.
Healthgrades’ estimates more than 211,000 lives could be saved annually if all U.S. hospitals performed similarly to the top 250.
Below are the top 50 hospitals in 2026, per the ranking:
Arizona
Mayo Clinic Hospital (Phoenix)
California
Mills-Peninsula Medical Center (Burlingame)
Cedars-Sinai Medical Center (West Hollywood)
Sutter Roseville Medical Center (Roseville)
Northridge Hospital Medical Center (Northridge)
Providence Holy Cross Medical Center (Mission Hills)
Stanford Hospital
Scripps Memorial Hospital Encinitas
Alta Bates Summit Medical Center (Oakland)
Scripps Mercy Hospital San Diego
Colorado
HCA HealthONE SKY Ridge (Lone Tree)
Connecticut
Norwalk Hospital
Florida
Mayo Clinic in Florida (Jacksonville)
AdventHealth Orlando
Cape Coral Hospital
Naples Community Hospital
Lee Memorial Hospital (Fort Myers)
HCA Florida Kendall Hospital (Miami)
Gulf Coast Medical Center (Fort Myers)
Georgia
Emory University Hospital Midtown (Atlanta)
Emory St. Joseph’s Hospital (Atlanta)
Illinois
Advocate Lutheran General Hospital (Park Ridge)
Maryland
Johns Hopkins Bayview Medical Center (Baltimore)
Michigan
Beaumont Hospital, Troy
Ascension Providence Hospital-Southfield Campus
Minnesota
Mayo Clinic Hospital, St. Marys Campus (Rochester)
Mayo Clinic Health System Mankato
North Carolina
Mission Hospital (Asheville)
New Jersey
Morristown Medical Center
Overlook Medical Center (Summit)
New York
Vassar Brothers Medical Center (Poughkeepsie)
Lenox Hill Hospital (New York)
Stony Brook University Hospital
NYU Langone Hospitals (New York City)
Mercy Health-Fairfield Hospital
Ohio
Mercy Health-Fairfield Hospital
The Jewish Hospital-Mercy Health (Cincinnati)
Mercy Health-West Hospital (Cincinnati)
Akron City Hospital
Mercy Health-St. Elizabeth Youngstown Hospital
Pennsylvania
Lancaster General Hospital
Lankenau Medical Center (Wynnewood)
Chester County Hospital (West Chester)
Reading Hospital
St. Luke’s Hospital-Bethlehem Campus
Riddle Memorial Hospital (Media)
Milton S. Hershey Medical Center (Hershey)
Texas
Houston Methodist Hospital
Virginia
Inova Loudoun Hospital (Leesburg)
Washington
Evergreenhealth Medical Center-Kirkland
West Virginia
Cabell Huntington Hospital
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Healthcare’s hiring spree cools off
While healthcare job gains drove overall U.S. employment growth in December, the sector’s momentum has slowed below its 2024 and 2025 averages.
Healthcare added an average of 56,000 jobs per month in 2024, but that figure fell to 34,000 in 2025. December saw just 21,100 new jobs in the sector, according to the most recent U.S. Bureau of Labor Statistics report.
Across industries, most companies are planning to maintain or reduce headcount in 2026. Only 1 in 3 CEOs say they plan to increase their workforce size.
Several policy changes are affecting hiring at hospitals and health systems. Three healthcare organizations have announced job cuts in 2026, including Pomona (Calif.) Valley Hospital Medical Center, which plans to eliminate 265 positions due to state and federal funding reductions. In 2025, more than 90 hospitals and health systems planned job cuts, including Oakland, Calif.-based Alameda Health System, which cited funding cuts included in the One Big Beautiful Bill Act in its December decision to cut 296 jobs.
Uncertainty surrounding a new $100,000 fee tied to H-1B visa applications is also influencing hiring. As teaching hospitals await confirmation of potential exemptions for physicians and medical residents, many are deploying contingency plans. These include hiring more physician assistants, paying the fee for a reduced number of residents or reconsidering candidates who require H-1B sponsorship.
“We’re going to be as creative as we can to keep the workforce going,” Eric Appelbaum, DO, senior executive vice president and COO of New York City-based SBH Health System, told AAMC News.
Meanwhile, U.S. demographic shifts are expected to deepen healthcare workforce shortages in the future. The population is projected to slow over the next three decades before eventually shrinking, with the number of Americans 65 and older growing faster than younger cohorts.
Health system leaders say these trends present long-term workforce challenges.
“I don’t think we’re paying enough attention to the generational shift in the workforce,” said Richard Lofgren, MD, president and CEO of Oklahoma City-based OU Health. “That shift is more profound than previous ones we’ve seen. If you approach workforce management monolithically, without understanding these generational differences, you simply aren’t going to optimize your talent.”
At the same time, new technologies are creating anxiety for workers. While fears of mass job loss from artificial intelligence have spread across many industries, healthcare has been largely insulated. However, AI has already reached hospitals and health systems, Sunil Dadlani, executive vice president and chief information, digital and cybersecurity officer of Morristown, N.J.-based Atlantic Health System, told Becker’s in August.
“From clinical decision support to revenue cycle automation, AI is already augmenting workflows, accelerating diagnosis and streamlining administrative tasks,” Mr. Dadlani said. “Roles in medical coding, documentation, scheduling, and even elements of diagnostics are increasingly supported — or replaced — by intelligent systems.”
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10 themes for health system growth in the next year
As health systems head into 2026 amid margin pressure, policy uncertainty and rising demand, executives are converging around a shared set of priorities. Across responses from CEOs, CFOs and senior leaders, the message was consistent: growth must be disciplined, operationally grounded and closely tied to mission and access.
Becker’s gathered insight from 89 hospital and health system executives from across the U.S. who will speak at the 16th Annual Meeting, April 13-16 at the Hyatt Regency in Chicago. Here are the 10 themes cited most often by healthcare C-suite leaders when asked how they plan to balance stability with growth in the year ahead.
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1. Workforce stability as the foundation for everything else. Workforce stability is the prerequisite for both financial performance and growth. CEOs and CFOs emphasized that retention, engagement and staffing sustainability matter more than recruitment alone. Several noted that premium labor, turnover and burnout directly erode margins and limit capacity. Investments in leadership development, scheduling flexibility, housing, well-being and practicing at the top of license were consistently framed as growth enablers, not cost centers. Without a stable workforce, growth strains the organization rather than strengthens it.
2. Disciplined operating models and cost transformation. Executives repeatedly stressed that stability in 2026 depends on operational rigor and cost discipline. CEOs described the need to execute quickly, eliminate waste and standardize work before pursuing expansion. CFOs highlighted margin protection through labor management, expense control and productivity improvements rather than blunt cost cutting. Many leaders said they are embedding operating systems, Lean management and daily performance management to hardwire discipline. They noted operational excellence creates the financial headroom required for responsible growth.
3. Intentional, mission-aligned growth. Bigger is not inherently better. Growth decisions are increasingly being filtered through mission, community need and long-term sustainability. CEOs described focusing on where to win — specific service lines, geographies or populations — rather than broad expansion. Several cautioned that pursuing volume without operational readiness leads to instability and staff fatigue. The shared priority is purposeful growth that strengthens access, outcomes and financial resilience simultaneously.
4. Technology and AI as efficiency levers, not disruption. AI and digital tools appeared frequently, but rarely as standalone strategies. CEOs and CFOs framed technology as a way to reduce administrative burden, automate routine work and scale operations without adding linear cost. Leaders emphasized platform consolidation, governance and reliability over experimentation for its own sake. Many noted that AI must be paired with workflow redesign to deliver real ROI. The dominant theme was pragmatic adoption by using technology to fund growth by stabilizing operations.
5. Revenue cycle performance and denial reduction. Financial leaders highlighted revenue integrity as a top 2026 priority. Reducing denials, improving documentation, accelerating authorizations and tightening front-end processes were cited as essential to stability. Multiple CFOs stressed that organizations cannot afford uncompensated effort as reimbursement tightens. Leaders framed revenue cycle improvement as both a defensive and growth strategy, protecting earned revenue while freeing capital for reinvestment.
6. Access expansion through ambulatory, virtual and digital care. Many CEOs identified access, not inpatient volume, as the primary growth lever for 2026. Ambulatory care, virtual services and outpatient capacity were described as lower-cost, higher-leverage ways to meet demand. Leaders emphasized aligning access expansion with throughput, length-of-stay reduction and capacity management. Several noted that growth increasingly means seeing more patients without adding beds.
7. Standardization and systemness across the enterprise. Large system leaders frequently pointed to the need to operate as one system rather than a collection of sites. Standardized platforms, clinical pathways, staffing models and governance are seen as critical to absorbing growth without introducing variability. CEOs described systemness as a way to unlock scale advantages while improving reliability. CFOs linked standardization directly to cost control and predictability. Then growth works best when it plugs into a system that already functions well.
8. Culture, trust and leadership alignment. Culture surfaced as a recurring and operational priority. Leaders emphasized transparency, shared accountability and frontline trust as essential to executing difficult changes. Several CEOs noted that stability comes when teams understand the “why” behind decisions and feel included in them. Culture was framed not as a soft concept, but as a driver of performance, retention and adaptability. In uncertain times, aligned leadership and consistent messaging were seen as stabilizing forces.
9. Value-based care and population health focus. Many executives highlighted deeper investment in value-based care, population health and care management as part of their 2026 strategy. Leaders cited the need to manage risk, reduce avoidable utilization and align incentives across the continuum. Technology and data were frequently mentioned as enablers of these models. While acknowledging the complexity of the transition, CEOs and CFOs agreed that long-term stability depends on moving beyond pure volume-based growth. The emphasis was on balancing near-term margin needs with longer-term value creation.
10. Financial resilience and capital stewardship. Leaders returned to the importance of balance sheet strength and financial resilience. Maintaining bond ratings, liquidity and disciplined capital allocation were cited as prerequisites for growth. CFOs emphasized scenario planning, conservative assumptions and protecting core services. CEOs are describing “resilience” as the ability to invest through uncertainty rather than react to it.
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10 best, worst states to retire in 2026
Wyoming is the best state to retire in 2026, according to a Jan. 26 ranking from personal finance website WalletHub.
To create the list, WalletHub compared each state across 46 indicators in three categories: affordability, quality of life and healthcare. Metrics included adjusted cost of living, share of population aged 65 and older, elderly food insecurity rate, access to public transportation, family medicine physicians per capita and home health aides per capita.
Each of the four major U.S. Census regions had at least one state in the top 10.
Here are the 10 best and worst states to retire in 2026, according to WalletHub:
10 best
1. Wyoming
2. Florida
3. South Dakota
4. Colorado
5. Minnesota
6. Alaska
7. Delaware
8. Pennsylvania
9. New Hampshire
10. Iowa
10 worst
41. New Mexico
42. Rhode Island
43. Washington
44. Arkansas
45. New York
46. Hawaii
47. West Virginia
48. Mississippi
49. Oklahoma
50. Kentucky
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734 hospitals at risk of closure, by state
Seven hundred and thirty-four rural hospitals across the U.S., which represent one-third of all rural facilities nationwide, are at risk of closing due to severe financial problems, according to the Center for Healthcare Quality and Payment Reform’s most recent analysis.
The hospitals now classified as at risk of closure represent a slight improvement from CHQPR’s previous analysis, when 756 rural facilities faced a closure risk.
More than 100 rural hospitals have also shut their doors over the last decade, leaving millions of Americans without access to emergency rooms and inpatient care in the areas they live. An additional 44 hospitals have ended inpatient services since 2023 to qualify for federal grants exclusively available to rural emergency hospitals, the report said.
The report said inadequate payments from private insurance companies is a primary driver for the hospital closures. Almost half of rural hospitals lose money delivering patient services, with costs per patient running higher in smaller, rural communities versus urban areas due to less residents served relative to fixed service costs.
Three hundred and nine hospitals are at immediate closure risk due to the severity of their financial challenges. In 10 states, 50% or more of rural hospitals are at risk. Facilities with the greatest risk of closure have exhausted financial reserves and carry more debt than assets.
Preventing these closures would cost around $6 billion annually, 0.1% of total national healthcare spending, the report states.
“Most of the higher spending would support primary care and emergency care, since these are the biggest causes of losses at most small rural hospitals,” the report said. “Spending would likely increase as much or more if hospitals close, because reduced access to preventive care and failure to receive prompt treatment will cause rural residents to be sicker and need more services in the future.”
The following state-by-state breakdown shows rural hospitals facing closure risk within six to seven years and those at immediate risk of shutting down in the next two to three years.
Alabama
28 hospitals at risk of closing (58%)
22 at immediate risk of closing in the next two to three years (46%)
Alaska
2 hospitals at risk of closing (12%)
1 at immediate risk of closing in the next two to three years (6%)
Arizona
4 hospitals at risk of closing (15%)
0 at immediate risk of closing in the next two to three years (0%)
Arkansas
31 hospitals at risk of closing (66%)
12 at immediate risk of closing in the next two to three years (26%)
California
16 hospitals at risk of closing (27%)
5 at immediate risk of closing in the next two to three years (8%)
Colorado
10 hospitals at risk of closing (23%)
2 at immediate risk of closing in the next two to three years (5%)
Connecticut
3 hospitals at risk of closing (75%)
2 at immediate risk of closing in the next two to three years (50%)
Delaware
0 hospitals at risk of closing
0 at immediate risk of closing in the next two to three years
Florida
8 hospitals at risk of closing (36%)
3 at immediate risk of closing in the next two to three years (14%)
Georgia
25 hospitals at risk of closing (34%)
11 at immediate risk of closing in the next two to three years (15%)
Hawaii
8 hospitals at risk of closing (62%)
0 at immediate risk of closing in the next two to three years
Idaho
10 hospitals at risk of closing (37%)
1 at immediate risk of closing in the next two to three years (4%)
Illinois
16 hospitals at risk of closing (20%)
8 at immediate risk of closing in the next two to three years (10%)
Indiana
9 hospitals at risk of closing (16%)
8 at immediate risk of closing in the next two to three years (15%)
Iowa
9 hospitals at risk of closing (10%)
2 at immediate risk of closing in the next two to three years (2%)
Kansas
68 hospitals at risk of closing (68%)
30 at immediate risk of closing in the next two to three years (30%)
Kentucky
15 hospitals at risk of closing (22%)
2 at immediate risk of closing in the next two to three years (3%)
Louisiana
25 hospitals at risk of closing (45%)
11 at immediate risk of closing in the next two to three years (20%)
Maine
10 hospitals at risk of closing (42%)
4 at immediate risk of closing in the next two to three years (17%)
Maryland
0 hospitals at risk of closing
0 at immediate risk of closing in the next two to three years
Massachusetts
2 hospitals at risk of closing (29%)
1 at immediate risk of closing in the next two to three years (14%)
Michigan
9 hospitals at risk of closing (14%)
3 at immediate risk of closing in the next two to three years (5%)
Minnesota
19 hospitals at risk of closing (20%)
6 at immediate risk of closing in the next two to three years (6%)
Mississippi
35 hospitals at risk of closing (52%)
24 at immediate risk of closing in the next two to three years (36%)
Missouri
28 hospitals at risk of closing (49%)
10 at immediate risk of closing in the next two to three years (18%)
Montana
16 hospitals at risk of closing (30%)
3 at immediate risk of closing in the next two to three years (6%)
Nebraska
6 hospitals at risk of closing (8%)
3 at immediate risk of closing in the next two to three years (4%)
Nevada
4 hospitals at risk of closing (29%)
1 at immediate risk of closing in the next two to three years (7%)
New Hampshire
4 hospitals at risk of closing (22%)
2 at immediate risk of closing in the next two to three years (11%)
New Jersey
0 hospitals at risk of closing
0 at immediate risk of closing in the next two to three years
New Mexico
8 hospitals at risk of closing (30%)
2 at immediate risk of closing in the next two to three years (7%)
New York
23 hospitals at risk of closing (45%)
15 at immediate risk of closing in the next two to three years (29%)
North Carolina
9 hospitals at risk of closing (16%)
6 at immediate risk of closing in the next two to three years (11%)
North Dakota
14 hospitals at risk of closing (37%)
3 at immediate risk of closing in the next two to three years (8%)
Ohio
7 hospitals at risk of closing (9%)
3 at immediate risk of closing in the next two to three years (4%)
Oklahoma
48 hospitals at risk of closing (65%)
20 at immediate risk of closing in the next two to three years (27%)
Oregon
7 hospitals at risk of closing (21%)
3 at immediate risk of closing in the next two to three years (9%)
Pennsylvania
17 hospitals at risk of closing (33%)
9 at immediate risk of closing in the next two to three years (17%)
Rhode Island
1 hospital at risk of closing (100%)
1 at immediate risk of closing in the next two to three years (100%)
South Carolina
7 hospitals at risk of closing (32%)
4 at immediate risk of closing in the next two to three years (18%)
South Dakota
6 hospitals at risk of closing (12%)
3 at immediate risk of closing in the next two to three years (6%)
Tennessee
17 hospitals at risk of closing (33%)
13 at immediate risk of closing in the next two to three years (25%)
Texas
84 hospitals at risk of closing (55%)
23 at immediate risk of closing in the next two to three years (15%)
Utah
0 hospitals at risk of closing
0 at immediate risk of closing in the next two to three years
Virginia
8 hospitals at risk of closing (26%)
5 at immediate risk of closing in the next two to three years (16%)
Washington
19 hospitals at risk of closing (42%)
7 at immediate risk of closing in the next two to three years (16%)
West Virginia
13 hospitals at risk of closing (38%)
6 at immediate risk of closing in the next two to three years (18%)
Wisconsin
12 hospitals at risk of closing (15%)
5 at immediate risk of closing in the next two to three years (6%)
Wyoming
6 hospitals at risk of closing (22%)
3 at immediate risk of closing in the next two to three years (11%)
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Hospital rethink energy infrastructure spend: 5 notes
Hospitals are increasingly seeking out new financial arrangements for energy management, transitioning capital expenditures into operating expenses, according to a report from Moody’s Investor Services.
“Hospitals and health systems are embracing [Energy as a Service] models to address aging utility infrastructure, enhance energy efficiency and support sustainability initiatives,” the report notes. “EaaS arrangements typically involve long-term partnerships with third-party providers who design, build, finance, operate and maintain energy systems. These models require limited upfront capital investment, allowing institutions to redirect financial resources while gaining access to modern energy technologies and expertise.”
Five takeaways from the report:
1. More health systems are choosing to outsource building maintenance and upgrades because there are predictable operating costs in the outsourced contracts as compared to owning the infrastructure outright.
2. The outsourcing strategy provides improved energy efficiency and lower upfront costs for hospitals, in addition to advanced technologies for energy management. Hospitals can avoid large capital expenditures as a result.
3. Some health systems are using EaaS to make progress on green and sustainability goals to reduce their carbon footprint.
4. Moody’s predicts hospitals will further deploy alternative energy sources to align their financial and sustainability goals.
5. EaaS does have some incremental costs and rigidity, which could lead to higher financing expenses for health systems as compared to traditional debt.
“The credit impact of EaaS projects will vary over time, depending on provider guarantees and financial strength,” the report notes. “As health systems continue to modernize and pursue sustainability, EaaS models are likely to play an increasingly important role, though institutions will need to carefully assess the long-term financial and operational implications of these arrangements.”
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Hospital readmission penalties shift based on Medicare Advantage penetration: Study
Readmission penalties for hospitals with greater Medicare Advantage penetration are distorted, possibly due to unobserved severity, according to a University of Michigan of Ann Arbor study published Jan. 22 in JAMA Network Open.
CMS’s Hospital Readmissions Reduction Program is a value-based initiative designed to deter readmissions and promote patient and caregiver engagement with discharge plans.
The researchers evaluated Hospital Readmissions Reduction Program data across fiscal years 2019 to 2022, focusing on six conditions targeted by the program: acute myocardial infarction, chronic obstructive pulmonary disease, heart failure, pneumonia, coronary artery bypass graft surgery, and elective primary total hip or knee arthroplasty. The study encompassed 3,203 hospitals.
Here are four notes from the research:
1. After accommodating for MA penetration, estimates suggested hospitals in the first quintile of Medicare Advantage penetration were penalized $30,746 more on average versus those in the fifth quintile, which were penalized $26,915 less.
2. Peer grouping, or comparing hospitals to only similar ones, did not resolve the penalty differences.
3. Average MA penetration increased from 25.3% to 29.9% throughout the studied timeframe.
4. Unobserved severity — patient well-being factors that may not present in claims data — could be one issue in the program. Risk adjustment may not account for every indicator of patient status. “Because MA beneficiaries are unobservably healthier than traditional Medicare counterparts on average, hospitals with greater MA beneficiary shares likely have unobservably higher-severity TM populations,” the paper said.
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Is ‘follow up in 1 week’ costing health systems capacity?
A common acute care discharge order, “follow up in one week with primary care,” is a virtually impossible task amid ever-growing waitlists at primary care clinics across the U.S. So what if healthcare facilities stopped defaulting to this order?
That is a question Craig Cheifetz, MD, president of Inova Health System’s primary care service line, is working through alongside a clinical council at the Fairfax, Va.-based system.
Inova is approaching the patient access issue from several angles, including shared medical visits, e-consults, primary care walk-in clinics and plans for an after-hours virtual clinic.
Improving access to care could also be done through hiring more people and building more care facilities, but there is another, less expensive approach, according to Dr. Cheifetz, who has worked at Inova for about 29 years.
For months, Dr. Cheifetz and the clinical council have discussed the idea of changing follow-up discharge orders based on each patient’s needs. The usual “follow up in one week” discharge order is more of a reflex than a national or organizational guideline, he said.
As president of the system’s primary care service line, he oversees approximately 330 primary care physicians and advanced practice providers at 30 primary care clinics in Northern Virginia. A constant frustration that reaches his ears is around the routine “follow up in one week” order.
“If a very busy emergency room for the majority of time says, ‘Follow up with primary care in one week,’ those who really need it are going to be struggling against those who may not need it,” Dr. Cheifetz said.
Similar to triage in emergency medicine, it could be beneficial to examine a patient’s readmission risk, condition and other factors to determine the appropriate timeline for a follow-up. If everyone receives the same time frame of one week, it clogs the system and sets an impossible goal.
“If the patient’s medical situation stipulates they need that [one week] follow up, that makes complete sense,” he said. “But we’re talking specifically about chronic, stable follow up, not somebody who has a changing situation.”
Shifting the cadence of follow-up discharge orders can create capacity for new patients and higher acuity cases by breaking the routine of writing “follow up in three months” orders for chronic, stable cases, Dr. Cheifetz said.
For example, if there are Type 2 diabetes patients who are seen every three months but can be safely moved to a four-month follow-up cadence, capacity opens up.
“As I go out there and talk to folks, all I’m saying to them is, ‘I’m not getting on a soapbox and saying anybody’s wrong,’” he said. “I’m saying, ‘Look at your data to determine if you have capacity that won’t impact your patients or your clinical outcomes.’ So you can say it’s a hypothesis, but it’s a hypothesis that we can watch carefully in healthcare.”
Inova is in the education and technology phase of the idea, Dr. Cheifetz said. The system is working to build algorithms to educate and prompt providers to ask themselves, What is the appropriate follow-up timing for this patient? Does this patient need to be seen in seven days, or can they be seen in 14 days?
“We’re naturally increasing capacity, without hiring more people and without building more sites and potentially [being] able to get people in sooner,” Dr. Cheifetz said. “This is just a piece to our strategy playbook to try to enhance access.”
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The hospitals, health systems cutting jobs in 2026
A number of hospitals and health systems are reducing their workforces amid ongoing financial strain. Executives have cited a mix of factors — including lower reimbursement, rising labor and supply costs, and the need to realign operations — as drivers of these decisions. For many organizations, the moves are part of broader efforts to stabilize finances and preserve long-term sustainability.
Below are job eliminations announced in 2026.
Editor’s note: This webpage was created Jan. 23 and will be continually updated.
January
Pomona (Calif.) Valley Hospital Medical Center shared plans to eliminate 265 positions amid significant state and federal funding cuts. The 427-bed nonprofit community medical center said the cuts affect management, clinical and nonclinical roles, including seven registered nurses.
Ogdensburg, N.Y.-based North Star Health Alliance shared plans to eliminate more than 100 positions across its clinical and nonclinical and management teams. The health system comprises Carthage (N.Y.) Area Hospital, Ogdensburg, N.Y.-based Claxton-Hepburn Medical Center and Medical Campus, and Watertown, N.Y.-based North Country Orthopaedic Group, according to its website.
Livonia, Mich.-based Trinity Health is transitioning certain nonpatient-facing revenue cycle functions to an external partner, resulting in a 10.5% reduction in positions across the department, the health system confirmed in a statement shared with Becker’s. The health system, which has about 133,000 employees across 25 states, declined to provide further details, including how many employees will be affected.
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US hospitals brace for severe winter storm
Hospitals and healthcare facilities are rescheduling appointments, stocking up on medical supplies and coordinating with maintenance crews before a brutal winter storm sweeps across two-thirds of the U.S.
The National Weather Service expects a “significant, long-duration winter storm” to travel across the country, starting in the Southwest on Jan. 23 to the Northeast by Jan. 25.
Heavy snow, “catastrophic ice accumulation” and “bitterly cold temperatures and dangerously cold wind chills” will begin in the Southern Plains as the storm moves northeastward, covering the Mississippi Valley, Southeast and the Northeast.
Snowfall will exceed 12 inches in some regions, creating hazardous travel conditions. Widespread freezing rain and sleet will likely prompt power outages and infrastructure damage, according to the National Weather Service.
CVS and Walgreens are reminding patients to refill and pick up prescriptions as soon as possible. Walgreens also said patients with temperature-sensitive medications, such as insulin, should review storage instructions in the event of a power outage.
Several hospitals and health systems told local news outlets they are preparing accommodations for staff, including housing and food, and setting up command centers to ensure continuity of care during dayslong power outages.
Also in preparation for power outages, Tennova Healthcare in Knoxville, Tenn., told CBS affiliate WVLT it has secured mobile backup generators with plans to keep its hospitals and emergency departments open during the storm.
With subfreezing temperatures and ice accumulation in Fort Worth, Texas, the city’s government has brined all roadways leading to hospitals.
In North Carolina, health system leaders told ABC 11 their hospitals will remain open but added that operations at outpatient clinics could be limited. Employees at Durham, N.C.-based Duke University Health System have contacted some infusion and dialysis patients to reschedule appointments.
UVA Health in Charlottesville, Va., is also rescheduling outpatient clinic appointments and nonurgent procedures. The four-hospital system is also working to discharge inpatients ahead of the storm to create more capacity, according to WVIR, an affiliate of NBC and The CW.
In Maryland, where snow could reach between 5 and 18 inches, Annapolis-based Luminis Health is considering rescheduling elective surgeries and delaying opening outpatient centers, according to The Baltimore Banner.
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Georgia hospital plans tech upgrades with rural health funding
Bainbridge, Ga.-based Memorial Hospital and Manor hopes to leverage the $50 billion federal Rural Health Transformation Program to make technology improvements, the Post-Searchlight reported.
The organization, which includes an 80-bed hospital and long-term and personal care facilities, is eligible for the $219 million that Georgia received as part of the initiative. The health system is targeting robotic and cybersecurity updates.
“Robotics is super expensive, and it’s in very limited places throughout the southeast part of Georgia,” Memorial Hospital and Manor CEO LaDon Toole told the news outlet. “If we were able to get robotics, that’d be wonderful, but it’s a very big price tag — over $2 million to have robotics in this hospital. But you’re not gonna find a surgeon in the future if you don’t invest in technology because they’ll go to other places.”
The hospital was hit with a ransomware attack in 2024, after which it partnered with the Georgia Cyber Innovation and Training Center on a pilot program to identify its cybersecurity weaknesses, according to the Jan. 22 story. But the organization could stand to add more servers and further boost its cyber defenses.
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Why one hospital set a 1:4 cap on nurse-to-patient ratios
Goshen (Ind.) Hospital made a bold commitment in November: implementing a maximum 1-to-4 nurse-to-patient staffing ratio across all inpatient units.
The move reflects a strategic shift to reinvest funds traditionally spent on overtime and incentive pay into sustainable nurse staffing — a decision aimed at strengthening retention, improving care, and ultimately reducing costs, according to Julie Crossley, MSN, RN, the hospital’s chief nursing officer. The 1-to-4 ratio serves as an upper limit, not a blanket assignment, she said in an interview with Becker’s. Many units, such as critical care and step-down, frequently operate with fewer patients per nurse based on acuity.
Just a few months into the change, Goshen is already seeing signs that the investment is paying off. Some veteran nurses who had been weighing retirement say they now plan to stay longer, and early indicators point to improved patient care and stronger staff engagement.
Becker’s recently spoke with Ms. Crossley about what prompted the hospital to act now, how leaders determined the 1-to-4 threshold, and what early outcomes suggest about the sustainability of the model.
Question: What made now the right time for this decision, and what internal or external signals prompted action?
Julie Crossley: We identified an opportunity to redirect funds previously spent on overtime and incentive pay; to invest in staffing through improved nurse-to-patient ratios. This strategy will help us create a sustainable and supportive professional practice environment. The return on this investment is through improved patient outcomes and lower turnover costs. Attracting and retaining nursing talent is fundamental to achieve organizational priorities.
Q: How did you determine that a 1:4 ratio was the optimal threshold for both patient safety and nurse sustainability at Goshen? Were there specific clinical outcomes or workforce indicators that influenced this choice?
JC: Research demonstrates the strongest predictor of patient safety and highest quality of care, is safe nurse-to-patient ratios. And the reality is, that the work nurses are tasked with today is incredibly challenging. Over the last 27 years, I have watched the growing demands placed on nurses leading to record numbers of burnout in the profession.
Seasoned nurses are leaving at rates that are faster than the schools of nursing can prepare new grads. Addressing manageable workloads improves nurse well-being and strengthens our workforce, which will lead us to that highest quality of care. We have always had great staffing as a Magnet organization. This workforce strategy is a bold commitment to have the best staffing in our region. We expect this to not only attract but also retain nursing talent. Through data analysis and benchmarking, we determined one to four patient ratios was the commitment level necessary. And based on the inquiries and phone calls I have received from across the state, the reaction suggests one to four was the right decision.
Q: What was the most significant barrier you and your leadership team faced in putting this into practice? How did you work through it?
JC: Our analysis and planning determined that this was the appropriate strategy for Goshen Health. If you want different outcomes, different approaches are necessary. The barrier we face is filling the handful of open positions to have the necessary workforce to achieve one to four or less everyday. Through our successful recruiting, I expect the barrier to be addressed soon.
Q: Many hospitals voice concern that strict staffing ratios can be financially unsustainable or misaligned with flexible, team-based models of care. What is your response to those who say staffing ratios are too rigid for today’s care delivery landscape?
JC: Our analysis confirmed that this strategy was really one that was cost effective. It’s redirecting funds that we have historically been spending on incentive pay, traveler costs, overtime — all associated with the workforce. By doing this and strengthening our staffing ratios, we’re going to be more cost effective in the long run. What healthcare organization right now is not looking to be cost effective?
We expect a healthier work environment, improvements in quality of patient care, patient experience and nurse well-being. A strong workforce positively impacts the outcomes a healthcare organization is trying to achieve. Investing differently will lead Goshen to achieving and sustaining those outcomes. I am excited to see some of the early signs, validating this was the right strategy for us.
I understand the comments about rigidity with staffing ratios. I believe healthcare organizations face challenges and must determine their individual approach with the resources they have. For Goshen, the analysis was very clear.
Q: What early signs or feedback have you received since the shift — from nurses, patients, or other care team members?
JC: At the end of the day, when nurses care for fewer patients, patients have better care. Staffing is about giving that individualized care that patients deserve, and creating this environment where nurses can thrive. I can tell you that we’ve already seen some pretty positive outcomes since we’ve made this move. Naturally, when you increase the number of nurses, you improve outcomes. To name a few, I’ve walked these halls, and some of the seasoned nurses were telling me leading up to this decision that they were not sure that they could continue with the workload as it is today. Following this announcement, those seasoned nurses shared with me that they were considering retirement, and now they plan to stay longer. That is significant, especially when you look at the experience complexity gap that exists within healthcare today. Retaining seasoned nurses is huge.
Initially, we have experienced some other positive changes. Adherence to bedside reporting has improved, leading to a better patient experience. We have noted fewer call lights in the hospital environment, and observe more patients being walked in the halls. When you think about nurse sensitive indicators like falls and HAPIs, changes in progressive mobility have positive effects on quality of care and length of stay. We have seen improved communication and engagement in safety huddles and colleagues are leaving their shifts on time, decreasing overtime and improving work-life balance. These changes are improving our outcomes on all levels, organizationally, for the patient and the nursing colleagues.
Q: Earning Magnet with Distinction reflects excellence across many domains. Of all the elements that had to be “done well” for Goshen Hospital to achieve that honor, what’s one area you’d point to as exceptionally strong or defining for Goshen’s nursing culture?
JC: I believe we were the fifth organization to have received that level of distinction. Our culture is built on the foundation of empowering our colleagues through a program which we call ‘The Uncommon Leader.’ The underpinnings of that recognize that colleagues who are closest to the work can identify opportunities for improvement — improvement in many of our pillars.
At Goshen, the uncommon leader culture provides the foundation for our strong professional governance structure in nursing. Colleagues are empowered to shape the decisions that truly influence their clinical practice. Nurses own their professional practice, and have the opportunity to drive improvements around quality, satisfaction and work environment.
The post Why one hospital set a 1:4 cap on nurse-to-patient ratios appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
What to Expect When Working for a Nurse Staffing Agency
Starting a new nursing job in metro Atlanta—or anywhere in Georgia, South Carolina, Alabama, Florida or beyond —can feel overwhelming, even when you know it’s the right move. Working for a nurse staffing agency opens the door to exciting opportunities like travel nursing jobs, per diem nursing positions, and flexible contract nursing assignments, but for many nurses, the process can seem mysterious.
Here’s what to expect and how to prepare so you can start your journey with confidence.
Whether you’re interested in contract nursing jobs, per diem, or full-time placements, the process of joining a nursing agency is straightforward.
- Explore Open Positions
Start by browsing our current healthcare staffing opportunities, including travel nurse contracts and per diem RN jobs across Georgia. You can view all available positions [here]. - Apply and Submit Your Resume
Once you find a role that matches your skills and interests—like emergency department nursing jobs, radiology technologist positions, or ICU contract assignments—submit your application. Our recruitment team reviews your resume to ensure a great fit. - Complete Skills Assessments
After initial screening, you’ll complete online assessments to evaluate your clinical expertise. - Interview and Client Screening
Next, you’ll interview with a recruiter from Staff Relief. Some positions require additional interviews with the hiring facility, especially for rapid response nursing or specialized roles.
The good news? This process typically moves fast—most candidates receive an offer within 9 days of applying.
More Earning Potential
One of the biggest reasons nurses choose agencies like Staff Relief is the pay. Per diem and contract nursing jobs can pay up to 50% more than traditional staff positions. You’ll also have access to the same premium assignments available with leading partners such as Aya Healthcare, AMN Healthcare, and Medical Solutions.
More Flexibility and Freedom
When you work with a nurse staffing agency, you decide when and where you want to work. Whether you prefer travel nurse assignments across the Southeast or local shifts around Georgia, you have control over your schedule.
More Responsibility and Professional Growth
As a contract or per diem nurse, you’ll take on additional responsibilities like tracking time and attendance. While this requires organization, it also builds valuable skills in accountability and independence.
More Variety and Travel
You won’t be tied to one facility. With travel nursing jobs, you can explore new cities, gain diverse experience, and enjoy housing assistance coordinated through agency partnerships.
More Security and Benefits
Even though you’re working flexible assignments, you still receive comprehensive benefits. Staff Relief provides health insurance and other perks so you can feel secure in your role.
If you’re a nurse who thrives in a fast-paced, dynamic environment and values more freedom, higher pay, and a variety of assignments, agency work could be your ideal career path.
Staff Relief partners with major healthcare staffing leaders to offer you access to top contracts and exclusive opportunities. Ready to get started?Contact Staff Relief today to learn more about our per diem nursing jobs, travel nurse assignments, and allied health contracts in Georgia. Let the best nurse staffing agency in Geogia find the perfect fit for your skills and goals.
Travel Nurse Pay in Georgia – Updated
Working as a contract nurse or per diem nurse in Georgia opens doors to flexibility, premium pay rates, and the chance to grow your experience across different healthcare settings. Whether you’re comparing travel nursing jobs, exploring remote RN jobs, or looking into per diem nursing positions, it’s essential to understand the factors that impact your earnings so you can make informed decisions and advocate for fair compensation.
Below, you’ll find everything you need to know about travel nurse pay in Georgia, average hourly rates, and how variables like specialty and location shape your paycheck.
When you partner with a nursing staffing agency or medical staffing agency, you’ll likely choose between contract assignments and per diem shifts:
- Contract Nursing Jobs: You’ll sign an agreement to work a set number of hours over a defined period, such as 8–13 weeks. Many contract nursing jobs offer guaranteed hours, premium rates for urgent needs, and stipends for housing and travel.
- Per Diem Nursing Jobs: “Per diem” means “per day.” These shifts are typically scheduled a week at a time, providing maximum flexibility for nurses who prefer short-term or occasional work. Per diem nurses often receive higher hourly rates to compensate for the lack of long-term commitment and benefits.
Whether you’re drawn to the stability of a contract or the freedom of per diem nursing shifts, you’ll be paid hourly, with rates that can fluctuate based on demand and specialty.
No two assignments are exactly the same. Here are the main factors that determine what you’ll earn as a travel nurse or per diem nurse in Georgia:
1. Location
Urban areas like Metro Atlanta and Savannah typically offer higher compensation compared to rural hospitals and clinics. Travel nurse jobs in Atlanta often pay a premium to attract experienced RNs to high-volume facilities.
2. Specialty
Your area of expertise makes a significant difference. Roles in the emergency department, ICU, operating room, and critical care nursing often command the highest hourly rates. Specialized skills like medical imaging, radiology technologist jobs, or dialysis RN contracts can further boost your earning potential.
3. Experience and Credentials
More years in the field—and specialty certifications—qualify you for higher-paying assignments. Rapid response nursing jobs and crisis response contracts also tend to pay more due to urgency and complexity.
4. Facility Type
Pay can vary depending on whether you’re working in an acute care hospital, skilled nursing facility, outpatient clinic, or rehab center. Some settings offer incentives like retention bonuses or completion bonuses.
5. Travel Requirements
Assignments requiring you to commute 50+ miles often include additional stipends or elevated pay rates to offset costs and time away from home.
While rates fluctuate weekly based on demand and season, here’s what you can generally expect in Georgia:
- General RN: $40–$46 per hour
- General RN (Metro Atlanta): $48–$55 per hour
- Specialty RN (ICU, OR, ED): $55–$75+ per hour, depending on urgency and shortage areas
- Licensed Practical Nurse (LPN): $25–$40 per hour
- LPN (Metro Atlanta): $30–$45 per hour
These figures often include travel stipends and housing allowances. For high-paying travel nursing companies or crisis response contracts, rates can exceed $80 per hour in peak demand.
Some agencies bundle housing and travel reimbursements, while others pay a higher hourly rate without stipends.
Before accepting a contract, review details carefully:
- Hourly base pay
- Housing allowance or provided housing
- Meal and incidentals stipends
- Travel reimbursements
- Completion and referral bonuses
If you’re unsure whether a pay package is competitive, compare it with similar contract nursing jobs.
- Get certified in high-demand specialties like emergency room nurse staffing, ICU nursing, or radiology technologist work.
- Consider rapid response nursing or ICU contract nurse positions for premium rates.
- Pick up flexible options like weekend nursing contracts or extra per diem shifts to maximize income.
- Keep your licenses and certifications current to qualify for the broadest range of assignments.
If you’re ready to explore per diem nursing jobs in Georgia or secure a travel nurse contract with competitive pay and benefits, Staff Relief, Inc. is here to help.
Contact us today to learn more about available contracts and start earning what you deserve.
The Ultimate Guide to Per Diem and Travel Nursing Jobs in the Southeast
If you’re an RN exploring your next career move, you’re not alone. Demand for per diem nursing jobs, travel nursing assignments, and contract nursing positions continues to rise across the Southeast—including Georgia, Florida, Alabama, and North Carolina.
At Staff Relief, we specialize in connecting nurses with flexible, rewarding opportunities at top healthcare facilities. Whether you’re searching for remote RN jobs, weekend nursing contracts, or emergency department nursing careers, this guide will help you understand your options and how to get started.
Per diem nursing offers unmatched flexibility. You can pick up shifts on your schedule—ideal for maintaining work-life balance or supplementing your income. Contract nursing jobs, meanwhile, provide stability for a set duration, often with higher pay rates and benefits.
- Flexible nursing shifts that fit your lifestyle
- The ability to work in acute care, skilled nursing facilities, or inpatient care units
- Opportunities to gain experience in critical care, emergency departments, or medical imaging
- Access to rapid response nursing jobs and crisis response travel nurse contracts that offer premium compensation
- The chance to build your resume with respected employers like Aya Healthcare, AMN Healthcare, and Medical Solutions
Many nurses are drawn to the Southeast for its competitive pay and growing healthcare networks. Here are some popular areas to consider:
- Georgia: From Atlanta to Savannah, per diem nursing jobs in Georgia are in high demand. If you’re wondering how to become a travel nurse in Georgia, Staff Relief can guide you through licensing and onboarding.
- Florida: Coastal communities and urban hospitals alike need RNs for contract nursing jobs in Florida, especially in ICU, OR, and emergency room nurse staffing.
- North Carolina: Explore travel nurse assignments in North Carolina, including rapid response nursing and critical care contracts.
- Alabama: More facilities are offering remote RN jobs in Alabama and local contracts to address staffing shortages.
You have more options than ever to search for your next role. While many nurses and allied health professionals look on popular platforms like Indeed and Vivian, applying through multiple agencies can be time-consuming and repetitive.
Staff Relief makes it simpler. Our job board and mobile app put thousands of opportunities in one place. You can browse, compare, and apply to positions without juggling multiple applications or credentialing processes.
Here are a few resources to explore:
- Staff Relief Job Board & Mobile App – Your all-in-one hub for per diem, travel, and contract jobs, with a streamlined application process and dedicated support.
- Indeed – Search a wide range of listings for nursing and allied health jobs.
- Vivian Healthcare Jobs – Compare pay packages and contract details across agencies.
Ready to save time and find your next assignment faster? Start with Staff Relief’s platform for the most efficient experience
Aya Healthcare, AMN Healthcare, and Medical Solutions are some of the most respected companies in the industry offering extensive travel nursing, per diem, and rapid response assignments nationwide. As a partner, Staff Relief has access to some of the same contracts and exclusive opportunities available through Aya, AMN, and Medical Solutions. You can explore top-paying positions without having to apply separately to multiple agencies. Whether you’re interested in Aya Healthcare contracts, AMN Healthcare rapid response nursing jobs, or Medical Solutions travel nurse assignments, our team can help you compare options and secure the role that fits you best.
Choosing the right nursing agency is essential. Whether you’re evaluating Aya Healthcare reviews, AMN Healthcare pay packages, or Medical Solutions job openings, here are factors to consider:
- Transparent pay packages and benefits
- Support with licensing and credentialing
- Access to crisis response contracts and rapid response nursing jobs
- A reputation for placing nurses in top paying travel nursing companies
- Ongoing support and career development resources
Staff Relief partners with major systems and local facilities to deliver healthcare staffing solutions that prioritize both the nurse and the patient.
If you’re searching for flexible RN shifts, contract nursing jobs, or remote nursing positions, we’re here to help. From emergency department nurse jobs to radiology technologist staffing, our team can match you with assignments that fit your goals.
Connect with Staff Relief today to get personalized recommendations, compare contracts, and start your next chapter with confidence.
Pros and Cons for Working for a Nurse Staffing Agency
In today’s fast-changing healthcare landscape, more nurses are exploring flexible career paths, including per diem nursing jobs, travel nursing contracts, and remote RN positions. Whether you’re a seasoned nurse searching for higher pay or a new grad eager to explore diverse settings, working with a nursing staffing agency can be a rewarding option. But like any career move, it’s important to weigh the benefits and challenges before deciding.
Below, we break down the main pros and cons of working with a medical staffing agency in Georgia and across the Southeast, so you can make the best choice for your lifestyle and goals.
One of the top reasons nurses choose per diem nursing positions or local contract nursing is the freedom to control their schedule. Unlike full-time hospital roles, contract assignments and per diem shifts let you decide when and where you work. This flexibility is ideal if you have family commitments, are pursuing further education, or simply want more autonomy in your day-to-day life.
Agencies like Aya Healthcare, AMN Healthcare, and Medical Solutions often post weekend nursing contracts, PRN RN positions, and rapid response nursing jobs you can pick up on your terms.
If maximizing your earnings is a priority, you’ll be glad to know that contract nursing jobs and per diem shifts typically pay higher hourly rates compared to permanent staff roles. These assignments often include stipends for meals, lodging, and travel—especially for travel nurse jobs in Atlanta, Savannah, and the Florida Panhandle. Many nurses find that with smart budgeting; they can work fewer shifts while maintaining or even increasing their income.
Plus, expenses related to travel nursing—like transportation and temporary housing—are often tax-deductible, creating additional financial benefits.
For nurses who thrive on change, working with a healthcare staffing agency provides a steady stream of new experiences. You’ll build your skills across different units, such as emergency departments, inpatient care, and even specialized areas like radiology technologist jobs or diagnostic imaging. This variety not only helps you stay engaged but also makes your resume stand out to future employers.
While flexible shifts are a major perk, it’s important to recognize that per diem nursing jobs don’t always guarantee steady hours. You may have weeks packed with back-to-back assignments, followed by slower periods. In some cases, last-minute schedule changes can impact your plans. If you prefer consistency, consider long-term contract nursing jobs, which often range from 6 to 17 weeks and offer more predictable schedules.
Contract and travel nurses frequently rotate among facilities, from skilled nursing facilities to acute care hospitals. Each location has its own protocols, electronic health records, and workplace culture. While you’ll eventually become comfortable in new settings, the learning curve can feel steep, especially when starting out. Nurses who value long-term relationships with coworkers and patients may find this aspect challenging.
If you’re adaptable, resourceful, and excited by the idea of working in diverse environments, you’re well-positioned to succeed. Many RNs say contract work rekindled their passion for patient care, exposed them to innovative treatments, and expanded their professional networks.
Whether you’re interested in remote nursing jobs in Alabama, ICU travel nurse assignments in Georgia, or emergency room contracts throughout the Southeast, there’s no shortage of options through reputable agencies like Aya Healthcare, AMN Healthcare, and Medical Solutions.
Ready to explore per diem nursing positions or contract opportunities? Here are a few steps to begin:
- Research Top Agencies: Read reviews and compare pay packages, benefits, and housing support.
- Set Your Priorities: Decide what matters most—schedule flexibility, pay rate, location, or specialty.
- Prepare Documentation: Update your licenses, certifications, and resume.
- Search Nursing Jobs Online: Use platforms like Indeed, Vivian Health, and agency job boards to find assignments that match your goals.
- Ask Questions: Speak with recruiters to understand expectations, cancellation policies, and support resources.
Working with a nursing staffing agency can be an empowering way to build a flexible, well-paid, and fulfilling career. If you’re considering making a change, take time to explore your options and connect with agencies committed to supporting nurses at every step.
Explore current per diem and contract openings with Staff Relief today and discover how flexible nursing can work for you.
How to Get a High Paying Contract Nursing Job
Contract nursing offers the chance to do meaningful work, gain diverse experience, and earn competitive pay. Whether you’re pursuing contract nursing jobs, per diem nursing positions, or rapid response assignments, the key to maximizing your income is preparation and strategy.
If you’re ready to secure a high-paying contract nursing job, use these proven tips to set yourself apart and negotiate pay that reflects your expertise.
Your resume is your first impression. A clear, polished resume highlights your skills, certifications, and professional accomplishments, and it determines whether you’ll be invited to interview.
Include:
- Your nursing specialties (such as ICU, emergency department, or medical imaging)
- Certifications (like ACLS, BLS, or specialty credentials)
- Details about your experience in different care settings, such as inpatient care, skilled nursing facilities, or acute care staffing
It’s normal to have employment gaps but be ready to confidently explain them during interviews. A well-organized resume positions you as a serious professional ready for high-paying nursing contracts.
Keeping your credentials updated makes you a more attractive candidate and can improve your earning potential.
Make sure to:
- Renew essential licenses and certifications promptly.
- Consider adding specialty certifications that are in demand for travel nursing jobs and contract assignments.
- Stay up to date with immunizations required by hospitals and clinics. Being ready with all documentation can speed up onboarding and help you access crisis response nursing jobs or urgent needs contracts that often pay premium rates.
The more prepared you are, the easier it is for a nurse staffing agency or recruiter to match you with higher-paying positions.
Professional references can be the deciding factor in landing a top-paying assignment.
Employers and recruiters rely on references to verify your:
- Clinical skills
- Professionalism
- Reliability
Choose references who can confidently speak to your work ethic and performance. Positive recommendations can open the door to flexible nursing shifts, per diem contracts, and specialized roles that pay more.
Flexibility is often rewarded in the world of contract nursing.
Consider these options to boost your pay:
- Accepting night shifts or weekends, which usually come with higher hourly rates.
- Taking assignments in locations experiencing shortages, such as rural facilities or emergency department nursing jobs.
- Being open to rapid response contracts or crisis response assignments, which often offer premium compensation.
When you demonstrate a willingness to adapt, you make yourself more valuable to medical staffing agencies and healthcare employers.
In contract nursing, your reputation follows you from one facility to the next. A strong track record makes it easier to secure higher-paying contracts and preferred assignments.
Tips for maintaining a great reputation:
- Be punctual and dependable.
- Communicate clearly with staffing agencies and supervisors.
- Go the extra mile to provide excellent patient care.
Facilities are willing to pay more to bring on nurses with proven reputations for excellence.
Being a contract nurse offers countless benefits, from career variety to premium pay. To make the most of your opportunities:
- Invest time in preparing a strong resume.
- Keep certifications and immunizations current.
- Maintain excellent references.
- Stay flexible with shifts and assignments.
- Build and protect your professional reputation.
When you combine preparation with dedication, you can consistently secure high-paying contract nursing jobs that match your skills and goals.
If you’re looking for your next opportunity, Staff Relief, Inc. is here to help. We partner with hospitals, clinics, and healthcare facilities to connect nurses with the best assignments in Georgia and beyond.
Contact us today to explore available contracts and start earning what you deserve.
How to Find the Best Nursing and Allied Health Jobs in 2025
If you’re thinking about a career change this year, you’re not alone. Thousands of nurses and allied health professionals are exploring contract nursing, per diem shifts, and even remote RN jobs to gain more flexibility, better pay, and fresh experiences.
But with so many options and so many staffing agencies—how do you know where to start?
This guide will walk you through:
✅ Why more professionals are choosing contract and per diem work
✅ How to evaluate agencies and read nursing agency reviews
✅ Where to find the best nursing jobs in 2025
✅ Tips for comparing assignments and getting hired faster
The days of sticking to one hospital job for your entire career are long gone. Today’s nurses are building more dynamic, customized careers—often combining contract assignments with per diem shifts.
The benefits of contract nursing are clear:
- Higher pay compared to permanent staff roles
- Housing and travel stipends
- Bonuses for completing assignments
- The chance to build experience in specialized areas like ICU, ER, and diagnostic imaging
- Flexibility to take time off between contracts
Meanwhile, per diem nursing jobs offer even more control over your schedule. You can pick up shifts when you want—whether that means extra weekends or just a few days a month.
If you’re drawn to this flexibility, you’re in good company. Contract and per diem work have become the fastest-growing segments of healthcare employment.
Once you decide to make a change, your next step is choosing a partner to help you find assignments. But not all agencies are the same.
Before you commit, take time to read nursing agency reviews. Here’s what to look for:
- Transparency in pay packages and benefits
- Support with licensing, credentialing, and onboarding
- Access to rapid response nursing jobs and high-demand contracts
- A track record of placing candidates in the highest paying travel nursing companies
- Clear communication and responsive recruiters
At Staff Relief, we know that trust matters. As a partner of Aya Healthcare, AMN Healthcare, and Medical Solutions, we can give you access to exclusive contracts without the hassle of applying to multiple platforms.
There are dozens of websites that list healthcare jobs, but it’s easy to get overwhelmed. To save time, start with the best nursing job sites for 2025:
- Staff Relief Job Board & Mobile App – Your one-stop platform to see per diem, contract, and travel nursing jobs nationwide, including remote RN jobs and medical imaging positions.
While many agencies focus on nursing alone, allied health roles are booming, too. If you’re a technologist or imaging specialist, consider exploring:
- Radiology technologist jobs in hospitals and outpatient centers
- Diagnostic imaging careers in high-demand specialties
- Medical imaging staffing agencies that can connect you to flexible contracts
- Radiographer employment for mobile imaging services or large health systems
Staff Relief supports professionals across disciplines and can help you find medical imaging jobs near you with excellent pay and benefits.
Ready to pick up extra shifts or transition into per diem work full-time? Here are tips to get per diem nursing jobs faster:
- Keep your credentials and health records updated.
- Sign up with an agency that has real-time job listings.
- Use the Staff Relief app to get instant alerts when new shifts are posted.
- Be proactive—per diem openings often fill quickly.
Whether you want the best remote nursing jobs for RNs, the stability of contract work, or the variety of per diem assignments, 2025 is the perfect year to take control of your career.
At Staff Relief, we make it easy to:
- Access the highest paying travel nursing companies
- Compare contracts side by side
- Read verified nursing agency reviews
- Secure opportunities in radiology, imaging, and allied health
- Apply once and explore thousands of jobs nationwide
Connect with Staff Relief today, and let’s build your path forward together.
Everything You Need to Know About Travel Nurse Credentialing
Every hospital, clinic, and long-term care facility has its own standards for verifying a clinician’s qualifications and readiness to practice. Even if you’ve worked at a similar facility before, you can’t automatically carry over your credentials. Each assignment requires you to complete a credentialing and onboarding process to ensure patient safety and compliance with regulations.
Credentialing typically includes:
- Drug screening
- Health assessments
- Proof of licensure and certifications
- Background checks and reference verifications
- Competency exams
- Facility-specific training and onboarding
Many nurse managers or department leaders will schedule a phone or video call to review workflows, discuss expectations, and confirm you’ve completed all requirements before your start date.
Preparation is key. Keeping all your essential documents organized will save you time and stress whenever you accept a new assignment. Here’s what you’ll need to have ready:
- Copies of your professional license(s) and any specialty certifications (such as BLS, ACLS, PALS)
- Two valid forms of identification (e.g., driver’s license and passport)
- A record of your annual physical exam (valid for one year)
- TB test results (valid for one year)
- Drug screen results
- Immunization and titer records (MMR, Varicella, Hepatitis B, and others)
- Proof of flu vaccination (especially if starting in the fall or winter)
- COVID vaccination records if required by the facility
- Payroll forms and direct deposit information
- References and verified work history
- Competency test results (if applicable)
If you want to avoid delays, consider getting your TB test, physical, and immunizations updated while you’re applying for contracts. Staying current helps you move quickly when the right opportunity arises.
Most healthcare facilities require online assessments to verify your competency in your specialty. These assessments might include:
- Skills checklists
- Clinical scenario testing
- Electronic medical record (EMR) training modules
Once you pass these evaluations, you’ll typically complete one to two days of orientation to get familiar with the facility’s policies, documentation standards, and workflows. This process helps ensure you can provide safe, effective care from day one.
If you work in in-demand roles such as ER RN, PCU RN, CT Technologist, RRT, Surgical Tech, Mammo Tech, Home Health RN, or M/S RN, expect additional verifications and specialty-specific assessments. Facilities often have strict guidelines for these positions due to the complexity of care and the need for current certifications.
Staff Relief’s credentialing team can walk you through these specialty requirements step by step so you feel confident and prepared.
Large national agencies often have more rigid, self-directed credentialing processes. Working with a regional partner like Staff Relief provides you with hands-on support. Our team will:
- Help you track deadlines for documents and assessments
- Coordinate background checks and health screenings
- Connect you with local resources for TB testing and physicals
- Answer your questions about compliance and onboarding
This personal guidance ensures nothing falls through the cracks—and you’re always ready to step into your next assignment.
Credentialing isn’t a one-time process. Here are a few habits that can help you stay organized:
- Keep a digital folder with scanned copies of your documents
- Mark your calendar with expiration dates for your TB test, physical, and certifications
- Get your annual flu shot early if you expect to start an assignment in the fall
- Check whether your next facility requires a COVID vaccine or booster
- Keep your immunizations up to date to avoid delays
Being proactive makes you more competitive for premium travel contracts and quick-start assignments.
Navigating credentialing can feel like a lot to manage, especially if you’re juggling multiple offers. That’s why choosing the right staffing partner is so important.
Staff Relief has years of experience supporting clinicians across Georgia, Alabama, Florida, and the Carolinas. Whether you’re a first-time traveler or a seasoned professional, you’ll have a dedicated team behind you to make credentialing smooth, transparent, and stress-free.
If you’re exploring travel nursing jobs or allied health contracts in the Southeast, our team is here to help you navigate credentialing and start your next adventure with confidence. Contact Staff Relief today to learn about current opportunities and get expert support every step of the way.
Addressing Georgia’s Critical Nursing Shortage
The nursing shortage in Georgia has reached critical levels in 2025, with nearly every county—urban and rural—struggling to recruit and retain qualified healthcare professionals. This crisis isn’t just about open positions; it’s about ensuring patients receive safe, timely, and compassionate care when they need it most.
From major hospitals to long-term care facilities, healthcare organizations are urgently seeking skilled nurses, surgical techs, and allied health professionals who can step into high-demand roles and make an impact.
Several factors continue to drive Georgia’s nursing shortage:
- Rising demand for healthcare services: The state’s aging population and expanded access to care have increased the need for RNs, LPNs, and allied health professionals.
- Burnout and workforce attrition: The lingering effects of the pandemic, combined with long hours and emotional stress, are pushing many clinicians to reduce hours, retire early, or leave the field altogether.
- Education and training bottlenecks: Limited capacity in nursing schools and faculty shortages continue to constrain the pipeline of new graduates.
- Rural disparities: Non-metro counties face even steeper challenges recruiting clinicians, leaving communities with limited access to primary and specialty care.
As a result, many hospitals and clinics are leaning heavily on travel contracts, per diem staff, and flexible assignments to keep up with patient needs.
The staffing shortage has ripple effects throughout Georgia’s healthcare infrastructure:
- Hospitals are relying on travel clinicians—especially in specialties like ER RNs, PCU RNs, and Surgical Techs—to fill critical gaps.
- Skilled professionals such as CT Technologists, RRTs, Mammo Techs, and Home Health RNs remain in high demand, driving up competition and pay rates.
- Burnout among the remaining workforce leads to higher turnover, further deepening shortages.
- Patients experience longer wait times, delayed procedures, and uneven access to care, particularly in rural and underserved areas.
The result is a cycle of strain that requires strategic intervention.
While the challenges are significant, Georgia’s healthcare leaders are adopting innovative strategies to rebuild the workforce and improve retention:
1. Expanding Educational Pathways
- New state investments in nursing schools and allied health programs are increasing enrollment capacity.
- Fast-track bridge programs are helping LPNs and paramedics advance to RN licensure more efficiently.
2. Financial Incentives and Career Support
- Loan repayment and tuition reimbursement programs are helping attract graduates to high-need areas.
- Retention bonuses and flexible scheduling are becoming standard in many contracts.
3. Investing in Burnout Prevention
- More facilities are offering mental health resources and dedicated time off to protect clinician well-being.
- AI-supported scheduling tools are helping balance workloads and reduce last-minute staffing gaps.
4. Expanding Telehealth and Remote Care
- Telehealth adoption continues to grow in 2025, allowing clinicians to manage certain care remotely.
- Hybrid care models are easing staffing pressures in rural counties.
5. Embracing Flexible Staffing Models
- Short-term contracts, rapid response assignments, and per diem shifts give clinicians more options to work on their terms.
- Many clinicians are finding that a mix of travel and local assignments offers better work-life balance.
Healthcare facilities across Georgia and the Southeast increasingly rely on experienced staffing agencies to fill urgent and specialized positions. When you partner with a staffing agency that understands the local landscape, you gain access to:
- Skilled clinicians ready to step into critical roles—whether it’s an ER RN, PCU RN, CT Tech, RRT, or Mammo Tech.
- Flexible workforce solutions to manage seasonal demand and unexpected absences.
- Streamlined credentialing and onboarding to get staff in place faster.
- Insights into regional pay trends and incentives.
Staff Relief, for example, has built long-standing partnerships with hospitals, outpatient centers, and home health agencies across Georgia, Florida, Alabama, and the Carolinas, making it easier to adapt to changing needs.
If you’re considering your next step in nursing or allied health, there has never been a better time to explore opportunities in Georgia. Clinicians with experience in specialties like emergency nursing, progressive care, surgical services, medical-surgical units, and diagnostic imaging are in especially high demand.
With flexible contracts, competitive compensation, and support from experienced recruiters, you can build a career that aligns with your goals and helps meet a pressing need.
Georgia’s nursing shortage is a complex, urgent issue—but progress is happening. By investing in education, supporting the workforce, embracing innovation, and building strong partnerships, the state is working to rebuild its healthcare capacity.
If you’re a healthcare professional ready to make an impact—or a facility seeking experienced clinicians—this is the moment to take action.
Ready to explore the latest opportunities or learn how strategic staffing can help? Contact Staff Relief today and join the effort to strengthen Georgia’s healthcare system for everyone.
10 Tips for Travel Nurses
Travel healthcare is more than just an assignment, it’s an opportunity to expand your skills, explore new places, and make an impact where it matters most. Whether you’re a seasoned travel nurse, a respiratory therapist, or a surgical technologist, knowing how to navigate contracts and maximize your experience is key to success.
Here are ten essential tips every travel healthcare professional should keep in mind.
1. The Demand for Your Skills is Higher Than Ever
In 2025, healthcare facilities across the Southeast in Georgia, Alabama, Florida, and the Carolinas are experiencing critical staffing shortages. High-demand specialties like CT Tech, ER RN, Surgical Tech, RRT, PCU RN, Mammo Tech, Home Health RN, and M/S RN are seeing unprecedented opportunities.
Travel nursing jobs and allied health contracts are plentiful, but competition can be fierce for the best assignments. Staying flexible and proactive will help you secure roles that match your expertise and goals.
2. Understand Tax Implications of Travel Assignments
Many clinicians overlook how travel pay affects their taxes. Housing stipends, travel reimbursements, and per diem allowances can all impact your taxable income. It’s wise to consult a tax professional who understands healthcare contracts to ensure you’re planning ahead and taking advantage of eligible deductions.
3. Credentialing and Compliance Take Preparation
Every state has different licensure and credentialing requirements. Georgia, Florida, and the Carolinas all have their own rules around background checks and health records.
Be prepared to provide:
- A TB test (valid for 1 year)
- A current physical exam (valid for 1 year)
- Titers and immunization records
- A background check
- A drug screen
It’s smart to get your TB test, physical, and immunizations done while you’re applying so you’re ready as soon as you receive an offer. Keep your immunizations updated, including your flu shot in the fall and COVID vaccinations where required. This will prevent delays when it’s time to start your contract.
Working with a healthcare staffing agency like Staff Relief ensures you’ll have help coordinating these documents and understanding what’s required for each facility.
4. Housing Options Vary by Assignment
Some contracts include housing stipends, while others offer pre-arranged accommodations. It’s critical to understand:
- What your stipend covers
- Whether you’ll be responsible for utilities, deposits, or furniture
- How your housing affects your taxable income
If you prefer to find your own place, Staff Relief can help source local housing options and connect you to reputable providers in your assignment area.
5. Your Reputation Will Follow You
Healthcare facilities often work with the same staffing partners across regions. Showing up on time, being adaptable, and maintaining professionalism will build your reputation and make it easier to secure future assignments.
Positive references can help you access competitive roles in specialties like ER, PCU, and surgical services.
6. Flexibility is Your Superpower
The most successful travel clinicians are those who can pivot quickly. Being open to night shifts, rural contracts, or high-demand specialties often results in higher pay and priority placement.
If you’re willing to work in critical areas, you’ll find more opportunities and stronger negotiating power.
7. Pay Packages Can Be Complex
Your compensation may include:
- Base hourly pay
- Travel stipends
- Housing allowances
- Completion bonuses
Make sure you understand the full picture, not just the hourly rate. This is essential so that you can budget effectively. A reputable healthcare staffing agency will always be transparent about how your pay is structured.
8. Burnout is Real so Take Care of Yourself
Long shifts and adapting to new teams can be stressful. Protect your mental health by:
- Scheduling regular downtime between contracts
- Accessing telehealth services offered through Staff Relief for confidential support
- Staying connected to your support network
Prioritizing self-care helps you bring your best to every assignment.
9. Smaller Agencies Can Get You Into Hidden-Gem Facilities
Smaller agencies can often place clinicians into smaller community hospitals and rural facilities where patient loads are more manageable, but pay rates remain competitive. These positions are available through Staff Relief in Georgia, Alabama, and South Carolina. Only Staff Relief and one or two other boutique firms serve these facilities, so you won’t find these assignments through large national agencies like Aya, Medical Solutions, or AMN Healthcare.
10. Choosing the Right Staffing Partner Matters
Your agency isn’t just your employer, it’s your advocate. The best healthcare staffing partners:
- Have deep relationships with respected hospitals and clinics
- Offer personal support before, during, and after your assignment
Staff Relief has decades of experience supporting clinicians across the Southeast, combining local expertise with a commitment to transparency and respect.
If you’re exploring travel nursing jobs or allied health contracts in Georgia and beyond, now is the time to take the next step. With the right support and preparation, your travel career can be rewarding, sustainable, and full of growth. Contact Staff Relief today to learn about current opportunities and find the right fit for your skills and goals.
How to Choosing the Right Medical Staffing Agency
Choosing the right medical staffing agency isn’t just about finding a job—it’s about building a career with the support, transparency, and opportunities you deserve. Whether you’re looking for contract nursing jobs, travel assignments, or allied health positions, partnering with the right agency helps you feel confident every step of the way.
As a regional leader in the Southeast serving Georgia, the Carolinas, Alabama, and Florida, Staff Relief specializes in high-demand roles and offers deep local expertise to help you succeed.
Here are six essential tips to guide your search for a medical staffing agency you can trust.
1. Work with a Partner Who Knows the Region
When you’re working in states across the Southeast, you want an agency that understands the unique dynamics of each market. Regional experience matters because:
- Different states have varying credentialing and compliance requirements
- Compensation rates shift between urban and rural facilities
- Each area has its own demand for specialties, including CT Tech, ER RN, Surgical Tech, RRT, PCU RN, Mammo Tech, Home Health RN, and M/S RN assignments
Staff Relief’s recruiters have years of experience placing clinicians throughout Georgia, Alabama, Florida, and the Carolinas. This local knowledge ensures you’re matched with facilities that fit your skills, preferences, and professional goals.
2. Evaluate the Agency’s Reputation and Track Record
A medical staffing agency’s history is a strong indicator of what you can expect. Take time to:
- Explore the agency’s website to see testimonials from nurses, surgical techs, respiratory therapists, and imaging professionals
- Review social media and online platforms for authentic feedback
- Look for examples of long-term partnerships with respected hospitals, outpatient centers, and home health organizations across the Southeast
When you choose an agency that has established relationships and a reputation for consistency, you gain peace of mind that your career is in capable hands.
3. Expect Clear Communication About Pay
Transparency around compensation is crucial. Medical staffing pay packages can include:
- Base hourly rates
- Travel and housing stipends
- Bonuses
Without clarity, it’s easy to feel uncertain about what you’ll actually earn. A trustworthy agency will explain exactly how your pay is structured, whether you’re taking on a rapid response ER RN contract, a CT Tech travel assignment, or a Mammo Tech position.
At Staff Relief, we prioritize transparent communication so you can make informed decisions and feel confident in your earnings.
4. Assess Benefits and Support
The right staffing agency offers more than just placements. Look for a partner that provides:
- Credentialing and compliance support
- Guidance navigating state requirements if you’re crossing from Georgia into Florida, Alabama, or the Carolinas
- Professional development resources and scheduling assistance
Staff Relief is committed to offering comprehensive support, so you can focus on providing excellent patient care, whether you’re working in PCU, ER, surgical services, or home health.
5. Look for Joint Commission Certification
When an agency is Health Care Staffing certified by The Joint Commission, it demonstrates a commitment to quality and safety. Certification means the agency has:
- Passed rigorous evaluations of processes, compliance, and clinical standards
- Demonstrated consistent excellence in recruiting and supporting healthcare professionals
This recognition shows you’re working with an organization that meets the highest standards. This is something you can expect when partnering with Staff Relief.
6. Find the Right Fit for Your Working Style
Every agency operates differently. Some rely on automated platforms and self-service tools, while others offer more personal, one-on-one support.
Ask yourself:
- Do you want direct access to a recruiter who knows you by name?
- Would you rather work with an agency that manages credentialing and logistics for you?
- Do you prefer a more high-touch approach over an impersonal online process?
Choosing an agency that fits your communication style and values makes every assignment more rewarding. Staff Relief’s approach is personal, responsive, and focused on helping you thrive in the role that’s right for you.
When you work in specialized, high-demand fields like CT Tech, ER RN, Surgical Tech, RRT, Mammo Tech, PCU RN, Home Health RN, and M/S RN. You deserve a staffing partner who understands your expertise and advocates for your success.
The right agency combines:
- Regional knowledge of healthcare employers throughout Georgia, Alabama, Florida, and the Carolinas
- Transparent, competitive pay structures
- Robust support and credentialing assistance
- A proven reputation with hospitals and clinics across the Southeast
- Certification that demonstrates credibility
- A commitment to personal service and professional respect
With the right support you’re not just taking a job, you’re building a sustainable career.
If you’re exploring your next contract or travel assignment in the Southeast, Staff Relief is here to help. Our partnerships with respected healthcare facilities and our experience placing clinicians in high-demand specialties mean you can feel confident you’re making the best move for your future.
Contact us today to learn more about available positions and start your search with a staffing agency that puts you first.
The Cost of Nurse Turnover: A Breakdown
Poor nurse retention is a major issue for healthcare facilities, with the national registered nurse (RN) turnover rate standing at nearly 20%. According to the 2024 NSI National Healthcare Retention and RN Staffing Report, the average cost of nurse turnover is estimated to be $56,300 per every RN who leaves their job. For the average hospital, this can equate to roughly $3.9 to $5.8 million in losses per year.
Beyond the financial impacts, high turnover can also have rippling effects on company culture and patient care. In this article, we’ll break down all the costs of nurse turnover and outline strategies that can help you mitigate this issue at your facility.
Nurse turnover occurs when nursing professionals leave their jobs or the profession altogether. This can include instances in which staff are involuntarily terminated from their positions, enter retirement, or choose to leave their roles for other reasons. Some of the most common reasons why nursing professionals willingly leave their jobs include burnout, feeling underappreciated, and a lack of peer support.
Before we break down the cost of nursing turnover, it’s important to note that national nurse turnover and cost estimates often only account for RNs. While it’s difficult to estimate a turnover rate that is representative of all levels of nursing, let’s take a look at how turnover rates and costs have been reported for other types of roles:
- The cost of nurse practitioner turnover is estimated to be $85,832 to $114,919 per episode, with the average turnover rate standing at roughly 10%.
- The cost of nurse managerturnover is estimated to be between $132,00 to $228,000 per episode, with some hospitals reporting that 50% of their nurse leaders intend to leave their jobs within 5 years.
- The indirect costs of replacing one certified nursing assistant (CNA) can range from $3,000 to $6,000, with turnover rates averaging as high as 50% in nursing homes alone.
From these statistics, it’s clear that turnover costs can add up quickly if nursing professionals keep leaving their positions. But how exactly does turnover amount to millions of dollars per year? Here’s a rundown of what can contribute to both the economic and non-economic costs.
There are several ways in which frequent turnover can lead to increased operational costs for facilities. We’ll review and summarize these costs below.
Costs of Vacancies
When a nurse leaves their position, facilities must spend excess money to compensate for vacancies and understaffing. This includes the costs of advertising the opening, hiring temporary staff, and paying existing staff for overtime. Facilities may even need to close beds and defer patients, which leads to diminishing returns.
Several studies have found that these factors combined can contribute to significant losses, accounting for anywhere between 44% to 83% of turnover costs. These costs also continue to rise the longer a position stays open.
Costs of Training
Each time a facility hires a new nurse, additional resources must be spent for onboarding and training. Research has suggested that training can account for roughly 7% to 9% of turnover costs, as preceptors are often given temporary salary raises to orient new nurses.
Facilities that invest in new nurse residency programs are also estimated to incur an additional training cost of roughly $2,041 per resident. Residency programs are often used as a strategy to improve new nurse retention. But if turnover remains high for other reasons, these programs can have a lower return on investment.
Costs of Productivity Loss
Studies have also shown that initial reductions in productivity can contribute to a large proportion of losses, accounting for roughly 45% to 88% of turnover costs. This is because facilities are essentially paying two nurses to do the work of one during training periods — with some preceptorships lasting months at a time.
Additionally, there can be variations in skill level when facilities use a mix of temporary staff. This means that managers may need to spend more time overseeing care, which also contributes to reduced productivity at the leadership level.
High turnover can also impact the overall workflow and culture at a facility. These non-economic costs are important to consider since they can, conversely, lead to more turnover and create a cyclical issue over time.
Poor Teamwork
High turnover means that the entire nursing team must frequently adapt to new personalities and workstyles. Studies have shown that this can worsen communication and collaboration, impacting the overall cohesiveness of the unit. This can also make it more difficult to retain new hires, since teams may come across as unsupportive.
Lower Quality of Care
When existing staff take on increased workloads to compensate for gaps in staffing, quality of care can go down. Some studies have even shown that high turnover can significantly increase the rate of medical errors, mortality, pressure ulcers, and length of stay.
Reduced Employee Morale
The fragmented communication and increased stress resulting from high turnover can also lower staff morale. This may contribute to burnout, which can cause even more nurses to leave their jobs if staff retention and job satisfaction aren’t made a priority.
While there are many different causes of nurse turnover, studies have shown that nurses are four times more likely to voluntarily leave their positions than to get involuntarily terminated. This means that comprehensive measures at the institutional level are needed to retain staff and keep them satisfied in their roles.
Fundamentally, it’s important to engage your staff in conversations and identify the root causes of turnover at your facility. From there, you can apply more meaningful solutions that help your staff feel supported. This may include:
- Using sustainable staffing alternatives that allow for manageable workloads.
- Empowering nurses by giving them more control over their schedules and work.
- Creating a healthy work environment to prevent staff burnout.
- Providing transparent, consistent, and objective leadership.
The cost of nurse turnover can impact the operations, care quality, and culture at your facility. Need solutions that will stabilize your workforce in the long run? Get dozens of free, expert-written facility management tips and insights delivered straight to your inbox.
https://www.intelycare.com/facilities/resources/the-cost-of-nurse-turnover-a-breakdown/
KPMG’s 2017 U.S. Hospital Nursing: Labor Costs Study
This study identifies several trends and benchmarks in relation to hospital nursing labor costs in the United States. Some of the key findings are summarized below. When all costs are considered, traveling nurses appear to cost less than permanent nurses on an hourly basis. Cost data provided by hospitals indicates that the hourly, all-in cost for a full-time, permanent nurse is approximately $89. This hourly cost is higher than traveling nurses that cost approximately $83 per hour. Key costs that are after captured in this all-in measure are overtime pay, paid time off, retirement, insurance, recruiting, and payroll taxes – and these costs vary by nurse type. Additionally, the survey finds a quantifiable “hidden” cost associated with permanent nurses that is the result of non-productive labor hours, and an unquantified “hidden” cost associated with attrition and time required to fill a permanent direct care registered nurse position. Respondents to the survey indicated that traveling nurses are widely used today, representing approximately 11 % of respondent’s nursing staffs. Also, these hospitals indicated their use of traveling nurses will likely continue to grow in the future. Primary factors for this upward trend are local nursing shortages and facility growth. In all, traveling nurses appear to be a cost effective source of labor tor hospitals, and hospitals are forecasting higher usage of these nurses in the future.
2025 NSI National Health Care Retention & RN Staffing Report
With people living longer, the subsequent rise in chronic conditions and the fact that all Baby Boomers will reach retirement age by 2030, recruiting and retaining quality staff will continue to be a top healthcare issue for years to come. Last year, hospitals increased staff by adding ~304,000 employees, a 5.4% add rate. Of this, ~98,000 RNs were hired which represents a 5.6% RN add rate.
Hospital and RN turnover continue to fall but both remain slightly elevated. Nationally, the hospital turnover rate stands at 18.3%, a 2.4% decrease from CY23, and RN turnover is recorded at 16.4%, a 2.0% decrease. Registered Nurses working in pediatrics, women’s health, and surgical services reported the lowest turnover rate, while nurses working in behavior health, step down and emergency services experienced the highest.
The cost of turnover can have a profound impact on diminishing hospital margins and needs to be managed. According to the survey, the average cost of turnover for a bedside RN is $61,110, an 8.6% increase, resulting in the average hospital losing between $3.9m – $5.7m. Each percent change in RN turnover will cost/save the average hospital an additional $289,000/yr.
The RN vacancy rate also remains elevated at 9.6% nationally. While 0.3% lower than last year, over forty percent (41.8%) reported a vacancy rate of ten percent or more. The RN Recruitment Difficulty Index decreased three (3) days to an average of 83 days. In essence, it takes approximately 3 months to recruit an experienced RN, with step down and med/surg presenting the greatest challenges. Feeling financial stress, hospitals will continue to focus on controlling the high cost of labor with contract labor being a top strategy to navigate a staffing shortage. The greatest potential to offset margin compression is in the top budget line item (labor expense). Every RN hired saves $79,100. An NSI contract to replace 20 travel nurses could save your institution $1,582,000.
2024 Employer Health Benefits Survey
Employer-sponsored insurance covers 154 million nonelderly people. To provide a current snapshot of employer sponsored health benefits, KFF conducts an annual survey of private and non-federal public employers with three or more workers. This is the 26th Employer Health Benefits Survey (EHBS) and reflects employer-sponsored health benefits in 2024.
Hiring More Nurses Generates Revenue for Hospitals
Underfunding is driving an acute shortage of trained nurses in hospitals and care facilities in the United States. It is the worst such shortage in more than four decades. One estimate from the American Hospital Association puts the deficit north of one million. Meanwhile, a recent survey by recruitment specialist AMN Healthcare suggests that 900,000 more nurses will drop out of the workforce by 2027.
American nurses are quitting in droves, thanks to low pay and burnout as understaffing increases individual workload. This is bad news for patient outcomes. Nurses are estimated to have eight times more routine contact with patients than physicians. They shoulder the bulk of all responsibility in terms of diagnostic data collection, treatment plans, and clinical reporting. As a result, understaffing is linked to a slew of serious problems, among them increased wait times for patients in care, post-operative infections, readmission rates, and patient mortality—all of which are on the rise across the U.S.
Tackling this crisis is challenging because of how nursing services are reimbursed. Most hospitals operate a payment system where services are paid for separately. Physician services are billed as separate line items, making them a revenue generator for the hospitals that employ them. But under Medicare, nursing services are charged as part of a fixed room and board fee, meaning that hospitals charge the same fee regardless of how many nurses are employed in the patient’s care. In this model, nurses end up on the other side of hospitals’ balance sheets: a labor expense rather than a source of income.
For beleaguered administrators looking to sustain quality of care while minimizing costs (and maximizing profits), hiring and retaining nursing staff has arguably become something of a zero-sum game in the U.S.
But might the balance sheet in fact be skewed in some way? Could there be potential financial losses attached to nurse understaffing that administrators should factor into their hiring and remuneration decisions?
Research by Goizueta Professors Diwas KC and Donald Lee, as well as recent Goizueta PhD graduates Hao Ding 24PhD (Auburn University) and Sokol Tushe 23PhD (Muma College of Business), would suggest there are. Their new peer-reviewed publication* finds that increasing a single nurse’s workload by just one patient creates a 17% service slowdown for all other patients under that nurse’s care. Looking at the data another way, having one additional nurse on duty during the busiest shift (typically between 7am and 7pm) speeds up emergency department work and frees up capacity to treat more patients such that hospitals could be looking at a major increase in revenue. The researchers calculate that this productivity gain could equate to a net increase of $470,000 per 10,000 patient visits—and savings to the tune of $160,000 in lost earnings for the same number of patients as wait times are reduced.
“A lot of the debate around nursing in the U.S. has focused on the loss of quality in care, which is hugely important,” says Diwas KC.
But looking at the crisis through a productivity lens means we’re also able to understand the very real economic value that nurses bring too: the revenue increases that come with capacity gains.Diwas KC, Goizueta Foundation Term Professor of Information Systems & Operations Management
“Our findings challenge the predominant thinking around nursing as a cost,” adds Lee. “What we see is that investing in nursing staff more than pays for itself in downstream financial benefits for hospitals. It is effectively a win-win-win for patients, nurses, and healthcare providers.”
To get to these findings, the researchers analyzed a high-resolution dataset on patient flow through a large U.S. teaching hospital. They looked at the real-time workloads of physicians and nurses working in the emergency department between April 2018 and March 2019, factoring in variables such as patient demographics and severity of complaint or illness. Tracking patients from admission to triage and on to treatment, the researchers were able to tease out the impact that the number of nurses and physicians on duty had on patient throughput. Using a novel machine learning technique developed at Goizueta by Lee, they were able to identify the effect of increasing or reducing the workforce. The contrast between physicians and nursing staff is stark, says Tushe.
“When you have fewer nurses on duty, capacity and patient throughput drops by an order of magnitude—far, far more than when reducing the number of doctors. Our results show that for every additional patient the nurse is responsible for, service speed falls by 17%. That compares to just 1.4% if you add one patient to the workload of an attending physician. In other words, nurses’ impact on productivity in the emergency department is more than eight times greater.”
Adding an additional nurse to the workforce, on the other hand, increases capacity appreciably. And as more patients are treated faster, hospitals can expect a concomitant uptick in revenue, says KC.
“It’s well documented that cutting down wait time equates to more patients treated and more income. Previous research shows that reducing service time by 15 minutes per 30,000 patient visits translates to $1.4 million in extra revenue for a hospital.”
In our study, we calculate that staffing one additional nurse in the 7am to 7pm emergency department shift reduces wait time by 23 minutes, so hospitals could be looking at an increase of $2.33 million per year.Diwas KC
This far eclipses the costs associated with hiring one additional nurse, says Lee.
“According to 2022 U.S. Bureau of Labor Statistics, the average nursing salary in the U.S. is $83,000. Fringe benefits account for an additional 50% of the base salary. The total cost of adding one nurse during the 7am to 7pm shift is $310,000 (for 2.5 full-time employees). When you do the math, it is clear. The net hospital gain is $2 million for the hospital in our study. Or $470,000 per 10,000 patient visits.”
These findings should provide compelling food for thought both to healthcare administrators and U.S. policymakers. For too long, the latter have fixated on the upstream costs, without exploring the downstream benefits of nursing services, say the researchers. Their study, the first to quantify the economic value of nurses in the U.S., asks “better questions,” argues Tushe; exploiting newly available data and analytics to reveal incontrovertible financial benefits that attach to hiring—and compensating—more nurses in American hospitals.
We know that a lot of nurses are leaving the profession not just because of cuts and burnout, but also because of lower pay. We would say to administrators struggling to hire talented nurses to review current wage offers, because our analysis suggests that the economic surplus from hiring more nurses could be readily applied to retention pay rises also.Sokol Tushe 23PhD, Muma College of Business
For state-level decision makers, Lee has additional words of advice.
“In 2004, California mandated minimum nurse-to-patient ratios in hospitals. Since then, six more states have added some form of minimum ratio requirement. The evidence is that this has been beneficial to patient outcomes and nurse job satisfaction. Our research now adds an economic dimension to the list of benefits as well. Ipso facto, policymakers ought to consider wider adoption of minimum nurse-to-patient ratios.”
However, decision makers go about tackling the shortage of nurses in the U.S., they should go about it fast and soon, says KC.
“This is a healthcare crisis that is only set to become more acute in the near future. As our demographics shift and our population starts again out, demand for quality will increase. So too must the supply of care capacity. But what we are seeing is the nursing staffing situation in the U.S. moving in the opposite direction. All of this is manifesting in the emergency department. That’s where wait times are getting longer, mistakes are being made, and overworked nurses are quitting. It is creating a vicious cycle that needs to be broken.”
Goizueta faculty apply their expertise and knowledge to solving problems that society—and the world—face. Learn more about faculty research at Goizueta.
*Ding, Tushe, Kc, Lee: “Frontiers in Operations: Valuing nursing productivity in emergency departments.” Manufacturing & Service Operations Management 26:4:1323-1337 (2024)
Georgia could see the largest shortage of RNs by 2036
Staffing is one of the biggest issues facing ASCs. A 2023 survey from ORManager found that in the last 12 months, 56% of ASCs reported an increase in volume. Despite this success, 68% of facilities also reported having a more difficult time recruiting experienced operating room nurses.
“I think the biggest threat towards ASCs in 2023 is staffing, especially qualified, experienced staffing in all areas of an ASC, including business office, pre-op, OR (both nursing and surgical technicians), post-anesthesia care unit and recovery nurses. In addition, sterile processing technicians,” Michael Powers, administrator of Knoxville, Tenn.-based Children’s West Surgery Center, told Becker’s. “Each of these areas require a certain set of skills that are acquired and honed over time. There is increased competition, and in fact it is hard to compete with large health systems/hospitals. I am also finding that ASCs are competing in the same region against one another for the available staffing pool.”
The HRSA report highlights nurse workforce projections from 2021 to 2036 generated using the agency’s health workforce simulation.
Here are the five states with the largest projected shortages of registered nurses by 2036, per the report:
1. Georgia: 29% projected shortage
Projected vacancies: 34,800
2. California: 26% projected shortage
Projected vacancies: 106,310
3. Washington: 26% projected shortage
Projected vacancies: 22,700
4. New Jersey: 25% projected shortage
Projected vacancies: 24,450
5. North Carolina: 23% projected shortage
Projected vacancies: 31,350
https://www.beckersasc.com/leadership/5-states-facing-the-biggest-nurse-shortages-by-2036
Nursing Shortage Fact Sheet
The U.S. is projected to experience a shortage of Registered Nurses (RNs) that is expected to intensify as Baby Boomers age and the need for health care grows. Compounding the problem is the fact that nursing schools across the country are struggling to expand capacity to meet the rising demand for care. The American Association of Colleges of Nursing (AACN) is working with schools, policy makers, nursing organizations, and the media to bring attention to this healthcare concern. AACN is leveraging its resources to shape legislation, identify strategies, and form collaborations to address the shortage.
For more information including below, see attached PDF:
- Current and Projected Shortage Indicators
- Contributing Factors Impacting the Nursing Shortage
- Impact of Nurse Staffing on Patient Care
- Efforts to Address the Nursing Shortage
The cost of nurse turnover in 24 numbers
The 2024 NSI National Health Care Retention & RN Staffing Report features input from 400 hospitals in 36 states on registered nurse turnover, retention, vacancy rates, recruitment metrics and staffing strategies.
It found the average cost of turnover for one staff RN grew from January through December 2023 to $56,300, among other dollar figures and statistics that are helpful to understand the financial implications of one of healthcare’s most challenging labor disruptions.
Here are 24 numbers that illustrate the cost of nurse turnover, according to the most recent edition of the report, which is available in full here.
1. The turnover rate for staff RNs decreased by 4.6% in 2023, resulting in a national average of 18.4%. Given varying bed size, RN turnover can range from 5.6% to 38.8%.
2. The average cost of turnover for a staff RN increased by 7.5% in the past year to $56,300, with a range of $45,100 to $67,500. This is up from the average cost of turnover for an RN in 2022, which was $52,350.
3. Each percent change in RN turnover stands to cost or save the average hospital $262,500 per year.
4. The RN vacancy rate sits at 9.9% nationally. This marks an improvement, as hospitals hired an additional 153,000 RNs in 2023 and lowered the vacancy rate by 5.8%.
5. The average time to recruit an experienced RN ranges from 59 to 109 days, with the average for 2023 sitting at 86 days — nine days quicker than the year prior.
7. Every region represented in the 2024 report recorded a decrease to RN turnover, ranging from -1% to -5.1%. The South Central region saw the high end of this range while the North Central region saw the low end.
8. Over the past five years, RNs in step down, emergency services, and telemetry were most mobile with a cumulative turnover rate between 112% and 119%. “Essentially, these departments will turn over their entire RN staff in less than four and a half years,” the report states.
9. RNs in pediatrics, surgical services, and women’s health were less mobile, with 2023 turnover rates of 13.3%, 15.4% and 16.3%, respectively.
https://www.beckershospitalreview.com/finance/the-cost-of-nurse-turnover-in-24-numbers-2024
Costs and cost-effectiveness of improved nurse staffing levels and skill mix in acute hospitals
Extensive research shows associations between increased nurse staffing levels, skill mix and patient outcomes. However, showing that improved staffing levels are linked to improved outcomes is not sufficient to provide a case for increasing them. This review of economic studies in acute hospitals aims to identify costs and consequences associated with different nurse staffing configurations in hospitals.
Although more evidence on cost-effectiveness is still needed, increases in absolute or relative numbers of registered nurses in general medical and surgical wards have the potential to be highly cost-effective. The preponderance of the evidence suggests that increasing the proportion of registered nurses is associated with improved outcomes and, potentially, reduced net cost. Conversely, policies that lead to a reduction in the proportion of registered nurses in nursing teams could give worse outcomes at increased costs and there is no evidence that such approaches are cost-effective. In an era of registered nurse scarcity, these results favour investment in registered nurse supply as opposed to using lesser qualified staff as substitutes, especially where baseline nurse staffing and skill mix are low.
https://www.sciencedirect.com/science/article/pii/S0020748923001669
American Hospital Association Health Care Workforce Scan
The pandemic exacerbated existing shortages of health care workers in all roles, from clinicians to environmental and food services to admissions and scheduling. These shortages will persist well beyond the pandemic given today’s highly competitive labor market.
Record numbers of people are leaving their current jobs for new ones, new fields or new pursuits outside the job market altogether.
Despite all the difficulties, trauma and challenges they have faced, millions continue to show up and believe in their ability to make a difference in patients’ lives. Their mental and physical well-being requires tangible help and support from their leaders, and respect from the communities they serve.
The incredible challenges have also created unique opportunities to accelerate change and improve the way care is delivered, whether through technology, new care delivery approaches or multidisciplinary team models.
Ensuring the health and safety of the health care workforce – and the health and safety of the patients they care for – requires commitment at the individual, organizational and community level.
The Real Costs of Healthcare Staff Turnover
Staffing tops the list of healthcare industry challenges heading into 2023, according to polling data from healthcare advocacy group MGMA. It’s no wonder: Hospital staff turnover rates climbed as high as 26% in 2021 as workers retired due to burnout or went to work for organizations offering higher pay or better work-life balance.
For healthcare organizations, high employee turnover rates are a burden on finances and resources. Turnover costs include the expense of recruiting, hiring, and training new employees, as well as the cost of temporarily filling staffing gaps with expensive contract workers. There’s also the cost of reduced productivity as managers shift much of their attention to hiring and as new hires get up to speed. A less tangible—but still significant—turnover cost is lower employee morale as those who remain work harder to fill gaps for less pay than contract workers hired to provide temporary coverage.
Employee turnover refers to the total number of workers who leave a company over a specific period of time. Companies measure involuntary departures (layoffs and firings) and voluntary turnover (resignations) as well as the cost of replacing a given type of employee. Considering turnover can provide opportunities to replace underperformers, many employers also calculate the ideal turnover rate for their organization so managers can set specific employee retention goals. Every company has employee turnover—farsighted companies take the time to understand their turnover rate, the factors driving turnover, and what they can do to build and retain a workforce that will help achieve their organizational goals.
Key Takeaways
- Even before COVID-19, more than half of doctors and nurses reported symptoms of burnout, defined by physical and/or emotional exhaustion due to the rigors of the profession. But the pandemic shifted burnout into overdrive. During the pandemic, 93% of health workers reported experiencing stress.
- The average cost of turnover for a regular position is between six and nine months of an employee’s salary. Replacing a highly specialized healthcare professional can cost as much as 200% of the employee’s yearly salary.
- Patients notice high turnover rates when they see the impact of poor patient-to-staff ratios. They lose confidence in their healthcare provider when they don’t believe they’re receiving the best care, which can cause reputational damage.
In 2022, turnover rates for segments of the healthcare industry ranged from 19.5% at hospitals to 65% for at-home care providers to 94% at nursing homes.
This level of turnover puts a huge financial and logistical burden on healthcare providers. While COVID-19 put additional stress on the healthcare labor force, and the industry will likely feel the effects of COVID for years to come, the healthcare staffing crisis existed long before the pandemic. The following factors are also contributing to today’s healthcare worker exodus:
Inflexible, demanding schedules
Healthcare jobs are notorious for long hours and erratic schedules, and many are considered “deskless” jobs, meaning workers spend much of their time on the move. In fact, it’s estimated that nurses in hospitals walk about five miles a day.
Excessive administrative work
Fictional doctors and nurses are often depicted standing by a patient’s bedside, developing personal relationships and providing hands-on care. In reality, providers no longer have sufficient time to spend one-on-one with patients and other caregivers. Instead, they’re burdened by documentation, charting, and other administrative tasks. In 2021 doctors reported spending, on average, 15.6 hours per week on paperwork and other administrative tasks. First-year medical residents spend only about 10% of their work time face-to-face with patients, according to a study from Penn Medicine and Johns Hopkins University.
Heavy workloads
Even before COVID-19, more than half of nurses and physicians reported symptoms of burnout, according to the U.S. Department of Health and Human Services, and burnout rates have worsened over the past several years due to heavy workloads and related job stress. (A person experiencing burnout suffers from emotional exhaustion, depersonalization—a sense of detachment from oneself—and a reduced sense of personal accomplishment.) During the pandemic, researchers found that 93% of health workers were experiencing stress, 86% had anxiety, and 76% reported exhaustion.
Disconnection from managers
Healthcare workers who don’t work in a single location, such as nurses, medical assistants, and respiratory therapists, may miss out on opportunities to interact with their managers in person. Cut off from these critical personal connections, they can feel underappreciated and unseen, which makes it more likely they’ll look for a job elsewhere.
Relatively low pay
Many nurses feel they aren’t getting the pay they deserve. Even with a median annual salary of US$77,600, 66% of nurses describe pay as their No. 1 consideration when planning their next career move, according to a survey by Vivian, a healthcare hiring platform.
The direct costs of high employee turnover—the costs of recruiting, onboarding, and training new people and the costs of hiring contract staff to fill empty positions—are relatively easy to measure. The indirect costs are less quantifiable but just as burdensome; they include reduced patient satisfaction and lower employee morale. Consider these costs as you assess the impact of employee turnover on your organization.
1. Separation costs
These include severance pay, costs associated with unemployment insurance claims, payments for any ongoing benefits, and the costs associated with exit interviews and removing employees from all internal systems and directories.
2. Hiring costs
Turnover costs an organization much more than money. There’s the cost of reduced productivity when an employee leaves, and the hiring process itself can be expensive and resource intensive. It costs an employer an average of between six and nine months of an employee’s annual salary to replace them, according to the Society for Human Resource Management, and it can cost as much as 200% of the employee’s annual pay to replace a specialized healthcare professional.
3. Training costs
Even highly skilled and experienced employees need time to adapt to a new job. The healthcare industry has mandatory training and certification requirements that don’t exist in other industries. Unfortunately, many healthcare employees don’t feel they’re getting the right skills training for their rapidly changing roles, and managers and healthcare HR teams struggle to track and enforce training requirements.
4. Contingent labor costs
Understaffed healthcare organizations often resort to hiring travel or contract staff to fill workforce gaps. Unfamiliar with a facility’s policies, staff, and even its geography, contract workers can reduce overall productivity and burden full-time employees.
5. Substandard patient care
High employee turnover can lead to unsafe staff-to-patient ratios that make it hard to provide the best care. With too many patients to monitor, nurses and aides can overlook issues that slow recovery times and endanger patients. A study by the US National Institutes of Health showed that patients can lose confidence in their healthcare provider when they don’t believe they’re receiving the best care, which can tarnish the provider’s reputation.
6. Lower morale
The US healthcare industry lost more than 500,000 employees each month in 2022, according to the U.S. Bureau of Labor Statistics, and those left behind are dispirited about the future. In 2021, nearly three quarters of healthcare employees surveyed by Vivian, a healthcare hiring platform, said that workplace morale had gotten worse over the previous 12 months, and only 20% said they’re optimistic about the future of healthcare in the US. This lack of employee engagement is likely to increase employee turnover rates and reduce patient care levels, negatively impacting a healthcare organization’s reputation and financial health.
To reduce healthcare staff turnover (PDF), organizations must first improve employee well-being. People want to be compensated fairly, but beyond that, they want to be surrounded by coworkers and managers they respect. They want to feel ownership of their work lives and find work-life balance. They want systems and processes that are easy to navigate so they can focus on what matters—patient care. Here are some steps healthcare organizations can take to reduce turnover.
Managers who practice intentional hiring take the time to develop a clear job description for an open role and a clear plan for finding the right set of candidates. It may feel like this preparation lengthens the hiring process, but in the long run, it will pay off for the organization and for the candidates’ coworkers.
There are complications inherent in managing any 24/7 workforce, but these complications are compounded in healthcare by the need to have people with specific education, training, and certifications present at all times. The latest cloud-based human capital management (HCM) systems give managers visibility into staffing needs and availability and allow them to anticipate and cover surges.
Giving new employees the right tools at the start allows them to get a clear sense of the organization’s training goals and how they can fit training requirements into their workday. Dashboards that show employees what training they need, and when they need it, can improve compliance numbers while showing HR staff who’s falling behind. Cloud-based HCM systems let employees set their own training pace and measure their progress, which is especially valuable in busy workplaces where staff may have limited time to devote to training.
Healthcare professionals look for organizations that offer professional development programs beyond what’s required by law, including courses in management, communications, and ethics.
The stress of logging long hours in challenging situations is compounded by having to use inflexible, out-of-date, unconnected systems. Prospect Medical Holdings, which operates 17 hospitals and 165 medical care clinics across five states, at one time had 37 different HCM systems before successfully centralizing operations on a single cloud platform. A cloud HCM system enables employees to choose flexible schedules, sends workers notifications when it’s time to take a break, and allows management to send out regular communications that make workers feel more connected to the organization.
Healthcare-specific recruiting features in Oracle Fusion Cloud HCM help hospitals and other providers attract the best doctors, nurses, physician assistants, therapists, technicians, and support staff while giving them the tools they need to retain their accreditations and grow their expertise.
Oracle Cloud HCM’s workforce management capability enables staff to manage their schedules, sign up for shifts on their mobile devices, and block off time when they’re not available—giving them the ability to manage when and where they work. Healthcare providers can also use the cloud application’s dashboards to stay informed about patient counts and resource requirements so they can make shift changes as needed. Additionally, Oracle Cloud HCM’s employee experience platform makes it easy for hospital leaders to keep employees informed about significant organizational news and initiatives and, through pulse surveys, learn about employee concerns and needs.
Technology alone will never solve the healthcare industry’s employee turnover problem. That will take concerted efforts by healthcare organizations to focus on staff well-being, open up lines of communication, and improve the workday experience. But the right technology—easy to use, mobile friendly, and able to take on the most monotonous administrative tasks—can make a huge difference, allowing staff to focus on more complex and rewarding work: caring for patients.
Learn how the Oracle ME platform can help your organization improve the employee experience.
What is the cost of employee turnover generally?
Employee turnover costs US companies an average of $50,000 per worker, not factoring in the heavy burden on the employees who stay.
How is the cost of employee turnover calculated?
To calculate turnover costs, dig into the numbers. Calculate the cost to hire contract fill-ins for the vacant position and the cost to recruit and hire the new employee (including job postings, managerial and HR time, and background screenings). Also factor in onboarding and training costs, as well as productivity costs as the new hire ramps up. The latter is usually calculated as the cost of a new hire’s salary and benefits during their first 30 to 90 days, when they’re doing more training than work.
What is the cost of nurse turnover?
The average cost of turnover for a staff registered nurse in the US is $46,100, with an average range of $33,900 to $58,300, according to the 2022 NSI National Health Care Retention and RN Staffing Report from Nursing Solutions Inc., a national nurse recruitment agency. The average time needed to replace a nurse is about 87 days. Nurses in some fields, including emergency services and behavioral health, are leaving at accelerating rates, with cumulative turnover rates that exceed 100%. (This happens when jobs need to be filled over and over—for example, an organization with 100 employees may have 50 positions that are filled by employees who stay long term and 50 positions where lots of turnover is the norm. Each terminated employee is part of the organization’s overall turnover rate.)
https://www.oracle.com/human-capital-management/cost-employee-turnover-healthcare
The Relationship Between Nurse Staffing, Quality, And Financial Performance In Hospitals
Little evidence exists on the relationship of nurse staffing and quality with financial performance in hospitals. This study aimed to measure the relationship between nurse staffing, quality of care, and
profitability in hospitals. This study used longitudinal panel datasets from 2006 to 2010, drawn from various datasets including the American Hospital Association Annual Survey Database, Medicare Cost Report, and Hospital Compare Data. This study used the random-effects linear regression model to measure the relationship between nurse staffing, quality, and profitability. In addition, we tested a mediating effect of quality on the relationship between nurse staffing and profitability. This study found nurse staffing’s significant association with quality and profitability in hospitals. First, compared to hospitals in the lowest quintile of RNs per 1,000 inpatient days, hospitals in the higher quintiles had lower pneumonia readmission rates, and higher total profit margins, operating margins, and cash flow margins. In addition, hospitals with lower pneumonia readmission rates were found to have higher total profit margins and cash flow margins. Lastly, the current study found that the positive relationship between RNs per 1,000 inpatient days and total profit margin and cash flow margin was partially mediated by pneumonia readmission rates. In conclusion, our finding that nurse staffing is positively associated with both quality of care and profitability in hospitals suggests that the idea of hospitals responding to financial pressures by cutting RN resources with a goal of greater profitability should be called into question. The influence of lower RN staffing levels on higher profitability for hospitals is uncertain, while it is possible that RN staff reductions may compromise the quality of patient care. Keywords: nurse staffing, registered nurse, quality of care, readmission rate, profitability, total profit margin, operating margin, cash flow margin, hospital.
On a practical level, the findings on the relationship between nurse staffing, and the quality and financial outcomes in hospitals can assist nurse managers and chief executive officers in identifying the optimal RN staffing level. These findings suggest that RN staffing level may be a strong predictor of quality and profitability and that the quality may mediate the relationship between RN staffing level and profitability in hospitals. This could be of particular interest to current hospital managers because of the payment reductions for excessive readmissions embedded in the ACA, which might have significantly affected the average profitability of some service lines in their hospitals. A lesson that can be learned from the past is that hospitals may attempt staff reductions in response to increased financial pressures as a result of payment reforms. However, as the findings in this research and the literature suggest, the reduction of nursing staffs may be related to an increase in adverse effect on the quality of patient care. The analysis results of this study demonstrated that a higher RN staffing level was associated with a lower pneumonia readmission rate, while the medium level of RN staffing level (≈ 7.7 RNs per inpatient day) had the highest profitability among general and acute care, non-federal government hospitals. Staffing decisions involve balancing between labor costs and the level of care required to fulfill healthcare needs of patients (Blegen, Vaughn, & Vojir, 2008). It is a matter of choice to hospital managers to decide what would be the most effective nurse staffing strategy for their hospitals in response to the HRRP.
https://journals.scholarpublishing.org/index.php/ABR/article/view/8745
The Effects of Nurse Staffing on Hospital Financial Performance: Competitive Versus Less Competitive Markets
Hospitals facing financial uncertainty have sought to reduce nurse staffing as a way to increase profitability. However, nurse staffing has been found to be important in terms of quality of patient care and nursing related outcomes. Nurse staffing can provide a competitive advantage to hospitals and as a result better financial performance, particularly in more competitive markets
In this study we build on the Resource-Based View of the Firm to determine the effect of nurse staffing on total profit margin in more competitive and less competitive hospital markets in Florida.
By combining a Florida statewide nursing survey with the American Hospital Association Annual Survey and the Area Resource File, three separate multivariate linear regression models were conducted to determine the effect of nurse staffing on financial performance while accounting for market competitiveness. The analysis was limited to acute care hospitals.
Nurse staffing levels had a positive association with financial performance (β=3.3; p=0.02) in competitive hospital markets, but no significant association was found in less competitive hospital markets.
Optimizing the Role of Nursing Staff to Enhance Physician Productivity: One Physician’s Journey
After completing my family medicine residency a few years ago, I immediately joined a private group practice with eight family physicians and two nurse practitioners and inherited a nearly full patient panel from a retiring family physician. I naively assumed that transitioning from residency to private practice would decrease my workload and increase my quality of life, but after a hectic first year, I knew that something had to change for my professional life to be sustainable. I was spending way too much time working and could see that the complexity of practicing medicine would continue to increase in the years ahead.
I began to look for ways to cope and came across an article in Family Practice Management by Peter Anderson, MD, and Marc D. Halley, MBA.1 The article described a new model in which a physician works simultaneously with two clinical assistants – a registered nurse (RN), a licensed practical nurse (LPN), or even a capable medical assistant (MA) – allowing them to assume more responsibility for each patient encounter so the physician can focus on the patient and medical decision-making. The additional nurse responsibilities include gathering an initial history (including the history of present illness, HPI; review of systems; past medical, social, and family history, PSFH; and health habits) and then staying in the exam room to document the physician encounter, order needed tests, print handouts, send prescriptions to the pharmacy, and complete the note including the assessment and plan. By shifting many of the ancillary physician tasks to well-trained clinical assistants, the physician can focus on what he or she is uniquely trained to do – provide high-quality acute, chronic, and preventive care in the context of a therapeutic relationship. After discussing this idea with my nurse (an LPN) and practice manager, we decided to try this new model.
My nurse and I started slowly, selecting several days where we would see fewer patients, thereby allowing additional time to learn our new process. It was a significant adjustment for both of us. She was now in charge of the documentation (and thus the computer), and it became necessary for me to clearly verbalize every aspect of the visit, including the physical exam, the assessment, and the plan for treatment or additional workup (labs, imaging, medications, referrals, etc.). We used Anderson and Halley’s model as our starting point, but soon our process evolved based on our own skills and strengths, the needs of our patients, and the limitations of our office space, schedule, and electronic health record (EHR). After experimenting for a month, we were both convinced that we were ready to fully commit to this new model and decided to hire a second nurse. Because we had spent significant time fine-tuning our system, the training process for our second nurse (also an LPN) was relatively smooth, and my original nurse was able to do the bulk of the teaching.
Every new process requires some experimentation and modification in the early stages, and for our practice key adjustments occurred in the following areas:
Communication with nurses. When we first began, I would handwrite my assessment and plan for each patient encounter to ensure accuracy. Quickly, my nurses let me know that this was a waste of time. Instead, they suggested that I clearly explain each diagnosis and associated plan to the patient, and they would capture the information as I spoke. The nurses have also demonstrated that they can capture patient instructions as we discuss them, and they now typically print those instructions at the conclusion of each visit. Today it is unusual for me to type or handwrite anything during an office visit.
Access to patient data. Each of our exam rooms has a desktop computer that we use to navigate the EHR. Lab and imaging results import electronically into the EHR, as do many of our consult notes. With my nurse in the room using the computer during the office visit, I lost the ability to peruse the chart during the visit, so I began to use an iPad with our wireless Internet connection to view a read-only version of the chart. The iPad also allows me to review the history related to each problem, the problem list, and current medications without pulling my nurse away from her documentation responsibilities.
Chart review. As we progressed with our new model, I continued to gradually shift more responsibility onto my nurses’ capable shoulders. They assumed responsibility for immunization status (checking status for adults and children, administering needed vaccines, creating catchup schedules, etc.), preventive care, and even some basic chronic disease management (confirming annual diabetic eye exams and referring as needed, ordering annual lipid panels when appropriate, etc.). The nurses found that in opening a visit note, they were essentially doing a thorough chart review including reviewing, updating, and sorting the problem list; reviewing preventive care needs; sorting the medication list; reviewing and reorganizing the PFSH and health habits; starting the HPI by searching the chart for any prior tests or visits related to the chief complaint (as recorded by the front desk staff when scheduling the visit); and even starting the assessment and plan portion of the note by listing the relevant diagnoses. It was not possible to accurately complete such a chart review between patients, so my nurses agreed to arrive about an hour before our first patient each day to allow additional time for this work.
Patient check-in form. We have continually worked to implement processes that improve patient flow and efficiency during office visits. One of our more successful processes involves using a patient check-in form. Early on, it became apparent that the rooming process was a bottleneck in our patient flow because of the need to confirm problems, medications, allergies, social history, family history, habits, etc. I had asked my nurses to attempt to quickly update these at each office visit, and it turned into a time-consuming process, particularly for complex patients on multiple medications. To expedite the process, we worked with our EHR support staff to create a one-page document that lists a patient’s medications, allergies, family history, social history, health habits/risk factors, pharmacy of choice, and advance directives. These forms are printed directly from the EHR during the morning chart review and are given to the front desk staff to pass out to patients when they arrive. This allows patients to review much of their history while sitting in the waiting room and allows the nurses to address only changes that need to be made. As an added benefit, patients appreciate that we put time into prepping for their arrival rather than handing them a blank form to complete.
Patient privacy. I was concerned that having a nurse present in the exam room might be a distraction for patients or make them uncomfortable sharing sensitive information. While we did receive several questions initially about the nurse being in the room, I have been pleasantly surprised by how many patients don’t even seem to notice. There are occasional instances when it is evident that a patient would be more comfortable without a nurse present during the visit, and the nurses can usually ascertain this while rooming the patient. Overall, feedback has been amazingly positive. Rather than viewing the nurses as an intrusion, patients appreciate the additional resources that my nurses have become. They also seem to recognize that the nurses’ presence allows me to be fully focused on them, rather than trying to manage charting, test orders, referrals, and refills while providing their care.
Space, workflow, and scheduling issues. Because my colleagues were not implementing the same practice model that I was, I was careful to limit the impact on them. To create a new workspace for my second nurse, I cleared some supplies from an unused desk, purchased a new computer, purchased a new office chair, and moved an unused phone. I typically have access to only two or three exam rooms while seeing patients (the Anderson and Halley model suggests three to five exam rooms), but I have not asked for more. I have found that even with two exam rooms I am considerably more efficient under this model.
While both of my nurses participate in patient visits throughout the day, they typically have short breaks between patients and can use this time to manage phone calls, medication refills, and other peripheral nursing issues. Because of this, we have not needed to schedule additional time for the nurses to manage these tasks, although we have utilized our group’s two full-time triage nurses for support on our most hectic days.
The transition to our new model has probably been most difficult for our office manager and our group’s lead nurse. A new process was required to schedule my nurses, and it can be tedious to manage schedules when I am out or one of my nurses is out. I have just recently started training some of our other office nurses in the new model, but previously I would have to resort to my old single-nurse system if one of my two nurses was out of the office.
Ongoing improvement. To fully implement this system requires nurses who are motivated and willing to assume more ownership over each patient encounter. The nurses’ knowledge of each patient and their overall medical knowledge has grown as a result of their active participation in each visit, and they have learned by watching how I make decisions and conduct the medical workup. I also continue to teach them in a more formal manner by using interesting cases that we see, and I have learned this model requires an ongoing commitment to training. I started out meeting with my nurses for one hour each week, and even though I have been using this system for almost two years, I continue to meet with them at least twice per month. During these meetings I elicit feedback about problems or inefficiencies, provide feedback on recent chart notes, and provide teaching about changing medical standards of care. My nurses are now often the ones to identify problems and suggest appropriate changes to improve our model and the care we provide. These routine meetings have created a culture of teamwork and a continual focus on innovation – traits that will likely serve us well in the ever-changing world of medicine.
Two years into the model, we can report positive results.
Patient care statistics. The organization I work for monitors patient care data, generating physician report cards for preventive care and chronic disease management. Since implementing this new practice model, I have seen an improvement in most of my report card measures, particularly those that rely more on my nurses to complete. For example, the table below shows improvements in virtually every category of diabetes care, with a particularly large jump in the percentage of diabetes patients who have received foot exams, a task I have completely turned over to my nurses.
Since implementing my new practice model, in which nurses take greater responsibility for certain aspects of the patient visit, I have seen improvements in most of my report card measures, including those for diabetes care, shown here.
| Percentage of diabetes patients | |||
|---|---|---|---|
| Diabetes measures | Goal | Old system | New system |
| A1C > 9% | < 15% | 5% | 0% |
| A1C < 7% | > 40% | 53% | 64% |
| Blood pressure > 140/90 mm Hg | < 35% | 22% | 7% |
| Blood pressure < 130/80 mm Hg | > 25% | 53% | 64% |
| Eye examination completed | > 60% | 47% | 48% |
| Smoking status and cessation advice or treatment provided | > 80% | 98% | 98% |
| LDL > than 130 mg/dl | < 37% | 15% | 9% |
| LDL < 100 mg/dl | > 36% | 58% | 62% |
| Nephropathy assessment completed | > 80% | 95% | 95% |
| Foot examination completed | > 80% | 60% | 79% |
Finances and productivity. The costs incurred with this new model can be divided into two categories: initial startup costs and ongoing costs. I estimate that my initial startup costs were in the range of $15,000. This includes the fairly nominal cost of additional office equipment (computer, office chair, etc.) and the more significant cost of slowing down my days as I brought both nurses up to speed on the new system. The only significant ongoing cost is paying the salary and benefits of my second LPN, approximately $8,000 per quarter. This is less than you might expect because four months after transitioning to this new model, I made a personal decision to decrease my full-time equivalent (FTE) status from 1.0 to 0.75. Thus, I am not responsible for the full salary of my second nurse. The remainder of her time is allocated to other parts of the practice.
My FTE change makes it nearly impossible to calculate how my practice change has affected revenue, but I can say that my office productivity has increased. We measure productivity in terms of patient visits per half-day and average charge per patient visit, which we track based on work relative value units (RVUs). Since moving to this new system, I have seen my patient visits per half-day increase by 15 percent and my average charge (work RVU) per office visit increase by 10 percent (see the graph below). Because some of our practice costs are divided based on productivity, this increase in my productivity has led to a relatively minor, but ongoing, increase in those costs.
Under my new practice model, patient visits per half-day have increased 15 percent and work relative value units (RVUs) have increased 10 percent. These numbers reflect an eight-month average before and after changing to the new model.

Although this new model has certainly brought an increase in expenses, I have seen a much greater increase in productivity and revenue, which has allowed me to maintain an annual income above the national median of $160,000 for a full-time family physician, despite having decreased my FTE status to 0.75.
Nurse and patient satisfaction. During this transition I have regularly asked my nurses for feedback regarding their satisfaction with our change, and when there have been frustrations or difficulties, I have done my best to work creatively with them to correct those. At this point, I am happy to report that my nurses are both very pleased with our current system. My original nurse reports that “Overall, I am very happy with the two nurse system. My favorite thing about it would be that I get to see from start to finish the entire diagnostic and treatment process. It allows me to become educated on each patient’s history and treatment plan, which in turn allows me to provide appropriate care and to be a better advocate for that patient. While working so closely together, I’ve been able to gain an understanding of how Dr. Anderson practices, and I have become more confident in myself and my own skills. Our care as a team has become significantly more thorough, and we are able to focus now on providing comprehensive care to each individual.”
Although we have not conducted a formal patient survey, the feedback we have received from patients has been almost universally positive. Patients are happy to have my undivided attention while in the exam room, they appreciate getting so much done with each office visit, and they are grateful that my increased efficiency has allowed me to be more available for same-day appointments.
This journey in restructuring my practice model has led me to a place where I am able to focus more on my patients, provide higher quality care, be more productive, and have happier employees. As physicians, we should not view ourselves as beholden to old models of care. Instead, we ought to view ourselves as empowered to institute fundamental changes to our work. The practice of family medicine is likely to get more demanding in the years ahead, and it is our opportunity and responsibility to build innovative practices that meet these demands while enabling excellent patient care, employee satisfaction, and a sustainable and meaningful personal life.
10 Best Practices for Increasing Hospital Profitability
Industry experts say that hospitals wishing to increase their profitability can focus on two key areas — reducing costs and increasing reimbursement. Here are 10 best practices for increasing hospital profitability by reducing costs and increasing revenue and reimbursement.
Because labor is the largest single expense for hospitals, it is critical that hospitals are not over- or under- staffing their facilities.
Hospitals leaders can cosider the use of flexible staffing, such as part-time or hourly employees, and adjust staffing based on patient census data. Leaders should also monitor the efficiency of this staffing by continuously reviewing benchmarking data such as hours worked per case.
Amy Floria, CFO of Goshen (Ind.) Health System, says that her facility monitors patient volume on a daily basis and adjusts staffing accordingly. “We adjust our nursing staffing every eight hours after looking at our inpatient volume and expected discharges and admits,” she says.
Kevin Burchill, a director at Beacon Partners, a healthcare management consulting firm, agrees that staffing must be adjusted daily. “The easiest thing that a hospital can do to improve profitability is for the senior management team to assume responsibility for the day-to-day performance of an organization and look at the organization’s performance in real time,” he says. “You must shift to an emphasis on the day-to-day, not pay-period to pay-period or month-to-month.”
It is important that concerns regarding efficient staffing are communicated throughout the organization and that hospital leaders work in collaboration with physicians. Donna Worsham, COO of National Surgical Hospitals, suggests that hospital leaders share staffing efficiency benchmarking data with unit managers and provide feedback regarding the productivity of the unit.
Flexible staffing is especially useful for OR nursing staff. OR managers should review clock-in times versus surgery-start times and determine if their staff is consistently arriving before a surgery actually begins. If this is the case, mangers can utilize flexible staffing to allow nursing staff to arrive later so that when surgeries run over, no overtime expenses are incurred, says Ms. Worsham.
Other facilities are saving in staffing costs by reducing benefits for full-time staff. Goshen Health System, for example, deferred merit increases, reduced paid vacation time and suspended its retirement matching program in response to the current economy, according to Goshen’s CEO, Jim Dague. Goshen reduced employee dissatisfaction in response to these cuts by soliciting employee feedback on which benefits to reduce, thereby building organizational support for the changes. In addition, Goshen’s executives took a voluntary 20 percent cut in order to help sustain the system through the recession.
Joe Freudenberger, CEO of OakBend Regional Medical Center in Richmond, Texas, agrees that staff must buy in to any reductions in hours and shifts worked that will personally affect them in order for the hospital to remain successful. He says that hospital leaders must communicate the reasoning for these changes to the staff before making them. “If we call off staff, they see it as personally hurting their income when we need to help them understand that it is actually preserving their income by maintaining the financial viability of the hospital,” he says. “It may be obvious to us that we’re calling them off because we have a significant reduction in patient volume, but we need to communicate that to them for them to understand the financial realties we face.”
Although some staffing cuts may be necessary, hospitals should be careful not to take a blanket approach to layoffs or cuts in services. Hospital leaders must take a close look at their business before making cuts.
“Don’t make the same mistake everyone else does — don’t look at bottom line, determine that you need to cut $1 million, for example, and then cut 10 percent across the board. Doing so will trim some fat but will cut meat and bone in other areas,” says Mr. Burchill.
He suggests that hospitals assess each program individually and determine which ones are what are winners and losers. “You do not want to cut areas that you should be doing more of or that are already profitable,” says Mr. Burchill.
Hospital leaders can reduce supply costs by working with vendors to improve contracts and encouraging physicians to make fiscally responsible supply decisions.
“When it comes to supply costs, you must drive this expense or the vendor will drive it for you,” says Ms. Worsham.
Hospital leaders should not shy away from approaching vendors for discounts. Goshen’s IT director recently requested a discount on the health system’s contract for IT maintenance due to current economic conditions and successfully received a discount that saved the hospital 15 percent on this contract, according to Ms. Floria.
Hospitals can also reduce supply costs be reducing the number of vendors. Goshen, for example, is in the process of reducing the number of vendors in its surgical suite and aims to eventually scale the vendors down to 4-6 companies. “This action is expected to save us at least a million dollars in supply costs,” says Mr. Dague.
Another way in which hospitals may reduce supply costs is by requiring vendors to submit purchase orders for any equipment or implants that are not included in a negotiated, written agreement with the facility. “All of our vendors sign agreements that any purchase orders must be submitted at least 24 hours before a procedure and must be approved by the materials manager or the CEO, or it’s free,” says Ms. Worsham. “If you don’t require this, vendors will drop off the invoice for a pricey piece of equipment or implant after the procedure has already taken place and walk out the back door, which can greatly hurt your profitability.”
All hospitals can benefit from tightening up the efficiency of their operating rooms, but it is especially critical that less busy facilities ensure that their ORs are used as efficiently as possible.
“Hospitals need to review block time utilization,” says Ms. Worsham. “Physicians who are assigned more time than they are using are hurting your profitability.”
Ms. Worsham suggests that hospital OR managers work directly with physicians to make OR utilization more efficient.
“When physicians’ schedules create gaps in the OR schedule, it effects a hospital’s ability to staff effectively, which can create significant labor costs for the hospital,” says Ms. Worsham.
Hospitals should work to encourage physicians to become more concerned about the costs of supplies and other activities, such as unnecessary tests and inefficient coding processes that may drive up hospital costs.
“Hospitals today have a unique opportunity to leverage physicians’ interest in having hospitals help to stabilize their incomes with the hospitals’ needs to involve physicians in cutting costs and improving quality,” says Nathan Kaufman, managing director of Kaufman Strategic Advisors, a hospital consulting firm.
Hospitals can encourage the use of products from vendors that are cost-effective, but still high quality, especially in areas such as orthopedic implants, which can be considerably costly for hospitals. In addition, experts say the use of protocol-based care can reduce costs associated with unnecessary tests or treatments.
Mr. Freudenberger says that one of the biggest mistakes hospitals make is not engaging medical staff in profitability. “Physicians have a huge role in maintaining hospital profitability, but unless you give them a reason to be concerned with a hospital’s profitability, they will make choices in what and to whom they refer services that will not consider the implications to the hospital,” says Mr. Freudenberger. “Hospital leaders should work to help medical staff understand the connection of their referrals to the hospital’s viability so that their referral decisions reflect the value they place on the hospital.”
During tough economic times, some hospitals may benefit from outsourcing or partnering with other organizations for certain services, such as food and laundry services, and even, in some cases, clinical services.
“Some hospitals see these economic times as an opportunity to outsource unprofitable services,” says Mr. Burchill.
By outsourcing certain services to more efficient providers, hospitals can share the savings with the service provider. However, hospitals must be sure to select truly efficient providers.
“Outsourcing is clearly a smart thing to do if an organization can gain greater efficiency through finding a larger-scale operation; however the provider must be more efficient than the hospital,” says Kevin Haeberle, executive vice president, HR capital, for Integrated Healthcare Strategies.
Oftentimes, hospitals outsource services such as laundry, food and nutrition, information technology or human resources because they do not have the capital to invest in the equipment upgrades or training that is needed to increase the efficiency of their internal service. In these cases, the decision to outsource may not directly be related to profitability but instead the “lacking of funds for the investment required to make current services viable,” says Mr. Haeberle. However, this decision can improve profitability in the long-run by allowing hospitals to use funds for more profitable services.
Some hospitals have also begun to outsource clinical services such as emergency room staffing and anesthesiology in an attempt to become more efficient. Because these staffing groups employ a large number of specialty physicians, they may be able to provide more efficient services, especially in clinical areas that require around-the-clock coverage where the demand for services is high.
Mike Mikhail, MD, vice president of client services for Emergency Physicians Medical Group, says that hiring an emergency department management company can help to improve the profitability of hospitals whose demand for emergency services exceeds its emergency treatment capabilities. “An emergency management group can help make the emergency department more efficient by introducing management oversight and best practices, allowing more patients to be seen and keeping others from leaving to find another hospital,” he says. “Because a majority of hospital admits come from emergency walk-ins, driving more patients through an ER will create more admits, and therefore more profit for the hospital.”
An increasing number of hospitals are joint venturing with local physicians and surgery center management companies to offer outpatient services through the development of a surgery center.
According to Clete Walker, vice president of development for Surgical Care Affiliates, hospitals are beginning to focus on the need for a comprehensive outpatient strategy and recognizing the need to partner with doctors to effectively execute on this strategy. Mr. Walker reports that he has seen an increased interest from hospitals in joint venture arrangements for outpatient services.
“More and more hospitals are realizing that their core competency is providing inpatient care; their outpatient cases are more costly per case and take up more of the physician’s and patient’s time than they do at an ASC,” he says. “As a result, hospitals are competing with physicians for outpatient cases. Hospitals with joint-venture agreements, however, do not have to compete with the physicians.”
Hospitals can leverage their standing in the community to partner with local physicians to share the revenue generated by efficient outpatient cases.
“We are in lean times, and lean times call for us to rethink our strategies,” says Mr. Walker. “It’s better for physicians, hospitals and other groups to work together to provide an efficient delivery system for patient care than for the groups to compete.”
Identifying and attracting additional physicians to bring cases to your hospital is another way that hospital leaders can increase profits. Physician-owned hospitals can bring in additional physicians as partners, while other types of facilities can recruit new physicians who are willing to perform cases at their hospitals.
“New physicians will bring in more cases and grow your profits,” says Ms. Worsham.
Ms. Worsham suggests polling your medical staff for names of local physicians to target and inviting them into the facility. During the visit, Ms. Worsham recommends that hospitals work to “wow” the target physician. “We work tirelessly to promote the services we can offer them,” she says.
When a new physician begins performing cases at one of Ms. Worsham’s facilities, that physician is assigned a concierge. “We have strong internal programs in place for this first day. A concierge is assigned to each new physician who provides them with a tour facility and walks them through every aspect of their day,” says Ms. Worsham.
Hospitals may also be able to grow case volume and profits by adding new service lines. However, hospitals need to be careful to do their homework on the expected profitability and ROI for any new lines added, especially in a market where access to the funds required to invest in new service lines may be tight.
“You have to look at what the market needs are and where you’re going to get the referrals from,” says Ms. Worsham. “Meet with local physicians and interview them about their needs and the number of cases they see that could utilize a new service.”
Hospitals should also be sure to examine the competitive landscape for any new service line.
Ms. Worsham reports that her facilities have had great success from adding a hyperbaric service line because few competitor hospitals were offering this service.
Hospitals that use hospitalists to care for patients can benefit from the more efficient care and better documentation that specialized hospitalists can potentially provide.
“A protocol-based hospitalist program can increase efficiency and help to reduce the length of stay for patients, which can increase case volume without the need for additional beds,” says Mr. Kaufman.
Hospitals should consider employing these specialists as a means to improving care and enhancing their bottom lines, according to Mr. Kaufman.
Stephen Houff, MD, president and CEO of Hospitalists Management Group, says that hospitalist groups can provide effective care to patients and possibly increase reimbursement. “Hospitalists may be the most reliable and cost-effective means available for hospital leaders to transform medical delivery in their health system,” he says. “Through shared vision, an effective hospitalist team partners with hospital leadership to improve patient safety and access, streamline care, improve patient and family satisfaction, enhance reimbursement via improved clinical documentation and provide seamless transition to post-discharge care.”
One of the most important ways that hospitals can improve their profitability is by continually evaluating and renegotiating their managed care contracts.
“Hospitals must demand their fair share of premiums from third-party payors in order to subsidize the underpayment of Medicare and Medicaid,” says Mr. Kaufman. “Hospitals need to focus on reducing their cost structure as much as possible to approach breaking even with Medicare reimbursement rates, but that only goes so far.”
Mr. Kaufman recommends that hospitals only agree to contracts that reimburse at 130-140 percent of cost. “If a facility is not big enough or strong enough to get these rates, then they should look at merging with a larger facility,” says Mr. Kaufman.
Ms. Worsham suggests that hospitals perform a profitability analysis by payor and by procedure in order to determine where a facility is losing money and identify any trends. She also suggests that hospitals evaluate older contracts due to changes in severity-based DRGs and carve out the reimbursement of implants in order to ensure they are reimbursed appropriately for the costs associated with these.
Ms. Worsham also suggests that hospitals evaluate contracts on a quarterly basis, even if the contract is not near expiring. She suggests that hospital leaders examine the contracts with the following questions in mind:
• Is revenue where we thought it would be given reimbursement rates and volume of policy holders?
• Are we being paid as agreed upon in the contract?
• Are we being paid in a timely manner?
Contracts that are determined to be “high risk” should be renegotiated. Make sure your contracts contains a material harm clause, which will allow you to readdress terms of contracts that have become financially harmful to the facility, according to Ms. Worsham. Renegotiating contracts can be very valuable — one hospital Ms. Worsham advises will gain $500,000 this year due to renegotiations.
Hospitals that focus on enacting these best practices are likely to see improvements in their profitability; however, hospitals can also benefit by using today’s economic conditions as an opportunity to improve their overarching approach to business, creating a more sustainable organization in the future.
“When profits were high, hospitals had the luxury of being sloppy in some areas; now we must run a tighter ship,” says Ms. Floria. “This will benefit the industry in the long-run.”
Hospitals can also use this opportunity to find creative solutions to problems that plague their facilities.
Goshen Health System, for example, recently enacted a program in which the hospital pays the premium required to sustain Cobra benefits for recently laid-off patients seeking care. “We are willing to be creative with our patients,” says Ms. Floria. “We pay for benefits when certain patients cannot. The revenue we receive from caring for these patients recoups this cost and provides us with additional cash flows that likely would have been uncollected or written off to charity care or bad debt.”
This idea, which was enacted during lean times to improve profitability, will continue to benefit the hospital’s bottom line, even when profitable times return.
Contact Lindsey Dunn at lindsey@beckersasc.com.


