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What separates high- and low-performing hospitals in 2025

Hospital finances showed signs of improvement at the end of the second quarter, though notable performance gaps remain between higher- and lower-performing facilities, according to Kaufman Hall’s latest “National Hospital Flash Report,” published Aug. 11.
The median monthly operating margin index rose to 3.7% in June, up from 1.9% in May, though the pace of improvement remains uneven and somewhat unexpected amid recent market turbulence.
Hospitals in the Northeast and Mid-Atlantic reported the largest year-over-year increases in operating margins at 38%, followed by the South and Midwest at 29%. The West and Great Plains saw declines of 13% and 27%, respectively. Smaller and mid-size hospitals generally fared better than large facilities: hospitals with 26 to 299 beds saw margin gains between 17% and 30%, while those with more than 500 beds experienced a 29% decline.
“Higher performing hospitals are nimbler on both the revenue and expense sides,” Erik Swanson, managing director and data and analytics group leader at Kaufman Hall, said in a news release. “They may be expanding their outpatient footprint, diversifying services or managing expenses like purchased services by centralizing some functions. They are also more likely to have value-based care or bundled care arrangements in place.”
In 2025, top-performing hospitals are setting themselves apart from lower-performing facilities through a combination of strategic, operational and financial factors. According to Kaufman Hall and Fitch Ratings, the key differentiators include:
1. Strong market presence in growth regions: Hospitals located in expanding markets — especially in the South, Midwest and Northeast — are benefiting from rising demand, better payer mixes and stronger revenue potential. These organizations are leveraging local demographics and economic growth to drive performance.
2. Workforce recruitment and retention. Talent remains a key differentiator. High performers are more successful in hiring and retaining clinical and nonclinical staff amid national shortages, allowing them to maintain service capacity and quality care while controlling labor costs.
3. Aggressive payer strategy: Top-tier hospitals are skilled at negotiating favorable payer contracts, often using a “mind the gap” approach to keep reimbursement rates at the upper end of the scale. These hospitals maximize market leverage to drive revenue growth.
4. Operational agility: High-performing hospitals are nimble and can adjust quickly to changing conditions. They centralize purchased services, optimize supply chains and adapt care models to improve efficiency.
5. Investment in technology and infrastructure: Successful systems are proactively investing in AI, health IT and data analytics. These investments support care delivery and administrative efficiency and prepare hospitals for value-based care and alternative payment models.
6. Outpatient expansion and service diversification: Expanding outpatient footprints and diversifying service lines allow top hospitals to meet evolving patient demand and offset pressures on inpatient care, particularly in high-cost settings.
7. Proactive real estate and capital management. Strong performers are strategically managing real estate assets to bolster balance sheets and fund growth initiatives, such as facility modernization and digital transformation.
In contrast, lower-performing hospitals, often in rural or underserved regions, struggle with:
- Limited access to capital
- Declining patient volumes or poor payer mixes
- Severe staffing shortages
- High dependency on public reimbursement
- Little room for investment in innovation or infrastructure
Fitch warns that this divergence is becoming a “trifurcation” of hospital performance, with institutions separating into top-tier, middle-tier and lower-tier segments. Without strategic shifts, the financial gap may widen in the years ahead.
Top-performing hospitals will “have a predisposition to maximize that market essentially with annual payer negotiations, in a ‘mind the gap’ mentality that keeps them at the upper end of the payment scale,” Fitch said in a recent report.
Meanwhile, most hospitals are expected to remain in a middle band: operating sustainably but with limited margin growth and persistent staffing challenges. Those at the bottom of the scale face declining volume and payer mix issues and will likely need to rely heavily on outside cash to stabilize, according to Fitch.
The latest hospital financial reports indicate that 2025 performance gains are unevenly distributed, with the gap between top and bottom performers potentially widening as financial pressures persist.
How to Get a High Paying Contract Nursing Job
Contract nursing offers the chance to do meaningful work, gain diverse experience, and earn competitive pay. Whether you’re pursuing contract nursing jobs, per diem nursing positions, or rapid response assignments, the key to maximizing your income is preparation and strategy.
If you’re ready to secure a high-paying contract nursing job, use these proven tips to set yourself apart and negotiate pay that reflects your expertise.
Your resume is your first impression. A clear, polished resume highlights your skills, certifications, and professional accomplishments, and it determines whether you’ll be invited to interview.
Include:
- Your nursing specialties (such as ICU, emergency department, or medical imaging)
- Certifications (like ACLS, BLS, or specialty credentials)
- Details about your experience in different care settings, such as inpatient care, skilled nursing facilities, or acute care staffing
It’s normal to have employment gaps but be ready to confidently explain them during interviews. A well-organized resume positions you as a serious professional ready for high-paying nursing contracts.
Keeping your credentials updated makes you a more attractive candidate and can improve your earning potential.
Make sure to:
- Renew essential licenses and certifications promptly.
- Consider adding specialty certifications that are in demand for travel nursing jobs and contract assignments.
- Stay up to date with immunizations required by hospitals and clinics. Being ready with all documentation can speed up onboarding and help you access crisis response nursing jobs or urgent needs contracts that often pay premium rates.
The more prepared you are, the easier it is for a nurse staffing agency or recruiter to match you with higher-paying positions.
Professional references can be the deciding factor in landing a top-paying assignment.
Employers and recruiters rely on references to verify your:
- Clinical skills
- Professionalism
- Reliability
Choose references who can confidently speak to your work ethic and performance. Positive recommendations can open the door to flexible nursing shifts, per diem contracts, and specialized roles that pay more.
Flexibility is often rewarded in the world of contract nursing.
Consider these options to boost your pay:
- Accepting night shifts or weekends, which usually come with higher hourly rates.
- Taking assignments in locations experiencing shortages, such as rural facilities or emergency department nursing jobs.
- Being open to rapid response contracts or crisis response assignments, which often offer premium compensation.
When you demonstrate a willingness to adapt, you make yourself more valuable to medical staffing agencies and healthcare employers.
In contract nursing, your reputation follows you from one facility to the next. A strong track record makes it easier to secure higher-paying contracts and preferred assignments.
Tips for maintaining a great reputation:
- Be punctual and dependable.
- Communicate clearly with staffing agencies and supervisors.
- Go the extra mile to provide excellent patient care.
Facilities are willing to pay more to bring on nurses with proven reputations for excellence.
Being a contract nurse offers countless benefits, from career variety to premium pay. To make the most of your opportunities:
- Invest time in preparing a strong resume.
- Keep certifications and immunizations current.
- Maintain excellent references.
- Stay flexible with shifts and assignments.
- Build and protect your professional reputation.
When you combine preparation with dedication, you can consistently secure high-paying contract nursing jobs that match your skills and goals.
If you’re looking for your next opportunity, Staff Relief, Inc. is here to help. We partner with hospitals, clinics, and healthcare facilities to connect nurses with the best assignments in Georgia and beyond.
Contact us today to explore available contracts and start earning what you deserve.
Hiring More Nurses Generates Revenue for Hospitals
Underfunding is driving an acute shortage of trained nurses in hospitals and care facilities in the United States. It is the worst such shortage in more than four decades. One estimate from the American Hospital Association puts the deficit north of one million. Meanwhile, a recent survey by recruitment specialist AMN Healthcare suggests that 900,000 more nurses will drop out of the workforce by 2027.
American nurses are quitting in droves, thanks to low pay and burnout as understaffing increases individual workload. This is bad news for patient outcomes. Nurses are estimated to have eight times more routine contact with patients than physicians. They shoulder the bulk of all responsibility in terms of diagnostic data collection, treatment plans, and clinical reporting. As a result, understaffing is linked to a slew of serious problems, among them increased wait times for patients in care, post-operative infections, readmission rates, and patient mortality—all of which are on the rise across the U.S.
Tackling this crisis is challenging because of how nursing services are reimbursed. Most hospitals operate a payment system where services are paid for separately. Physician services are billed as separate line items, making them a revenue generator for the hospitals that employ them. But under Medicare, nursing services are charged as part of a fixed room and board fee, meaning that hospitals charge the same fee regardless of how many nurses are employed in the patient’s care. In this model, nurses end up on the other side of hospitals’ balance sheets: a labor expense rather than a source of income.
For beleaguered administrators looking to sustain quality of care while minimizing costs (and maximizing profits), hiring and retaining nursing staff has arguably become something of a zero-sum game in the U.S.
But might the balance sheet in fact be skewed in some way? Could there be potential financial losses attached to nurse understaffing that administrators should factor into their hiring and remuneration decisions?
Research by Goizueta Professors Diwas KC and Donald Lee, as well as recent Goizueta PhD graduates Hao Ding 24PhD (Auburn University) and Sokol Tushe 23PhD (Muma College of Business), would suggest there are. Their new peer-reviewed publication* finds that increasing a single nurse’s workload by just one patient creates a 17% service slowdown for all other patients under that nurse’s care. Looking at the data another way, having one additional nurse on duty during the busiest shift (typically between 7am and 7pm) speeds up emergency department work and frees up capacity to treat more patients such that hospitals could be looking at a major increase in revenue. The researchers calculate that this productivity gain could equate to a net increase of $470,000 per 10,000 patient visits—and savings to the tune of $160,000 in lost earnings for the same number of patients as wait times are reduced.
“A lot of the debate around nursing in the U.S. has focused on the loss of quality in care, which is hugely important,” says Diwas KC.
But looking at the crisis through a productivity lens means we’re also able to understand the very real economic value that nurses bring too: the revenue increases that come with capacity gains.Diwas KC, Goizueta Foundation Term Professor of Information Systems & Operations Management
“Our findings challenge the predominant thinking around nursing as a cost,” adds Lee. “What we see is that investing in nursing staff more than pays for itself in downstream financial benefits for hospitals. It is effectively a win-win-win for patients, nurses, and healthcare providers.”
To get to these findings, the researchers analyzed a high-resolution dataset on patient flow through a large U.S. teaching hospital. They looked at the real-time workloads of physicians and nurses working in the emergency department between April 2018 and March 2019, factoring in variables such as patient demographics and severity of complaint or illness. Tracking patients from admission to triage and on to treatment, the researchers were able to tease out the impact that the number of nurses and physicians on duty had on patient throughput. Using a novel machine learning technique developed at Goizueta by Lee, they were able to identify the effect of increasing or reducing the workforce. The contrast between physicians and nursing staff is stark, says Tushe.
“When you have fewer nurses on duty, capacity and patient throughput drops by an order of magnitude—far, far more than when reducing the number of doctors. Our results show that for every additional patient the nurse is responsible for, service speed falls by 17%. That compares to just 1.4% if you add one patient to the workload of an attending physician. In other words, nurses’ impact on productivity in the emergency department is more than eight times greater.”
Adding an additional nurse to the workforce, on the other hand, increases capacity appreciably. And as more patients are treated faster, hospitals can expect a concomitant uptick in revenue, says KC.
“It’s well documented that cutting down wait time equates to more patients treated and more income. Previous research shows that reducing service time by 15 minutes per 30,000 patient visits translates to $1.4 million in extra revenue for a hospital.”
In our study, we calculate that staffing one additional nurse in the 7am to 7pm emergency department shift reduces wait time by 23 minutes, so hospitals could be looking at an increase of $2.33 million per year.Diwas KC
This far eclipses the costs associated with hiring one additional nurse, says Lee.
“According to 2022 U.S. Bureau of Labor Statistics, the average nursing salary in the U.S. is $83,000. Fringe benefits account for an additional 50% of the base salary. The total cost of adding one nurse during the 7am to 7pm shift is $310,000 (for 2.5 full-time employees). When you do the math, it is clear. The net hospital gain is $2 million for the hospital in our study. Or $470,000 per 10,000 patient visits.”
These findings should provide compelling food for thought both to healthcare administrators and U.S. policymakers. For too long, the latter have fixated on the upstream costs, without exploring the downstream benefits of nursing services, say the researchers. Their study, the first to quantify the economic value of nurses in the U.S., asks “better questions,” argues Tushe; exploiting newly available data and analytics to reveal incontrovertible financial benefits that attach to hiring—and compensating—more nurses in American hospitals.
We know that a lot of nurses are leaving the profession not just because of cuts and burnout, but also because of lower pay. We would say to administrators struggling to hire talented nurses to review current wage offers, because our analysis suggests that the economic surplus from hiring more nurses could be readily applied to retention pay rises also.Sokol Tushe 23PhD, Muma College of Business
For state-level decision makers, Lee has additional words of advice.
“In 2004, California mandated minimum nurse-to-patient ratios in hospitals. Since then, six more states have added some form of minimum ratio requirement. The evidence is that this has been beneficial to patient outcomes and nurse job satisfaction. Our research now adds an economic dimension to the list of benefits as well. Ipso facto, policymakers ought to consider wider adoption of minimum nurse-to-patient ratios.”
However, decision makers go about tackling the shortage of nurses in the U.S., they should go about it fast and soon, says KC.
“This is a healthcare crisis that is only set to become more acute in the near future. As our demographics shift and our population starts again out, demand for quality will increase. So too must the supply of care capacity. But what we are seeing is the nursing staffing situation in the U.S. moving in the opposite direction. All of this is manifesting in the emergency department. That’s where wait times are getting longer, mistakes are being made, and overworked nurses are quitting. It is creating a vicious cycle that needs to be broken.”
Goizueta faculty apply their expertise and knowledge to solving problems that society—and the world—face. Learn more about faculty research at Goizueta.
*Ding, Tushe, Kc, Lee: “Frontiers in Operations: Valuing nursing productivity in emergency departments.” Manufacturing & Service Operations Management 26:4:1323-1337 (2024)
Georgia could see the largest shortage of RNs by 2036
Staffing is one of the biggest issues facing ASCs. A 2023 survey from ORManager found that in the last 12 months, 56% of ASCs reported an increase in volume. Despite this success, 68% of facilities also reported having a more difficult time recruiting experienced operating room nurses.
“I think the biggest threat towards ASCs in 2023 is staffing, especially qualified, experienced staffing in all areas of an ASC, including business office, pre-op, OR (both nursing and surgical technicians), post-anesthesia care unit and recovery nurses. In addition, sterile processing technicians,” Michael Powers, administrator of Knoxville, Tenn.-based Children’s West Surgery Center, told Becker’s. “Each of these areas require a certain set of skills that are acquired and honed over time. There is increased competition, and in fact it is hard to compete with large health systems/hospitals. I am also finding that ASCs are competing in the same region against one another for the available staffing pool.”
The HRSA report highlights nurse workforce projections from 2021 to 2036 generated using the agency’s health workforce simulation.
Here are the five states with the largest projected shortages of registered nurses by 2036, per the report:
1. Georgia: 29% projected shortage
Projected vacancies: 34,800
2. California: 26% projected shortage
Projected vacancies: 106,310
3. Washington: 26% projected shortage
Projected vacancies: 22,700
4. New Jersey: 25% projected shortage
Projected vacancies: 24,450
5. North Carolina: 23% projected shortage
Projected vacancies: 31,350
https://www.beckersasc.com/leadership/5-states-facing-the-biggest-nurse-shortages-by-2036
Breaking News
20 most trusted health system brands
Austin-based UT Health Austin was named the most trusted healthcare brand in Monigle’s “2026 most trusted healthcare brands” section of its Humanizing Brand Experience Vol. 9 report.
Brand consultancy Monigle surveyed more than 3,000 nationally balanced U.S. healthcare consumers for the report, which examined trust, engagement, compassion and healthcare consumer sentiment.
Here are the 20 most trusted health system brands, according to the report:
- UT Health Austin
- Mayo Clinic (Rochester, Minn.)
- Emory Healthcare (Atlanta)
- Johns Hopkins Medicine (Baltimore)
- BayCare (Clearwater, Fla.)
- Penn Medicine (Philadelphia)
- Mass General Brigham (Somerville, Mass.)
- Duke Health (Durham, N.C.)
- Mount Sinai Medical Center (Miami Beach, Fla.)
- UCI Health (Orange, Calif.)
- UT Health San Antonio
- Bon Secours-St. Francis (Greenville, S.C.)
- UVA Health (Charlottesville, Va.)
- Virtua Health (Marlton, N.J.)
- University of Maryland Medical System (Baltimore)
- Hoag (Newport Beach, Calif.)
- Vanderbilt Health (Nashville, Tenn.)
- University of Iowa Health Care (Iowa City, Iowa)
- Penn State Health (Hershey, Pa.)
- UAB Medicine (Birmingham, Ala.)
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How hospitals are fending off a retirement wave
While hospitals and health systems work to recruit and retain the next generation of healthcare talent, another group is also top of mind: those nearing retirement age.
A recent study found that leaving the workforce before retirement age may accelerate cognitive decline, and working into older ages could help delay it. For employers, the case for retaining experienced employees is also pressing amid concerns of a wave of baby boomer retirements that could thin institutional knowledge across the workforce.
To keep their most experienced team members engaged, health systems are building structured pathways that let them stay in the workforce longer, including flexible scheduling, phased transitions and mentorship programs.
At Annapolis, Md.-based Luminis Health, employee well-being is a top priority — including support for those approaching retirement, Chief Human Resources Officer Amy Beales told Becker’s. One area of focus has been encouraging earlier and more intentional retirement planning conversations between leaders and staff members.
“By discussing timing, scheduling flexibility, and phased transitions well in advance, we can adjust responsibilities or hours in ways that better support the employee while also helping the organization plan ahead,” Ms. Beales said. “In many cases, this approach has helped retain experienced employees longer, strengthen knowledge transfer and mentorship, and reduce operational gaps during leadership or staff transitions.”
Other systems are formalizing those transitions into structured programs. Santa Barbara, Calif.-based Cottage Health has made succession planning a key focus, CHRO Cara Williams told Becker’s in 2025, implementing a program that allows retiring employees to phase their retirement over two years while building a robust succession plan across all levels.
Nurses are a key focus. Morgantown, W.Va.-based WVU Medicine offers a work-life balance program that allows qualifying nurses near retirement to work part-time while receiving full-time benefits, a structure designed to boost retention, Assistant Vice President of System Nursing Services Jessica Huffman, DNP, RN, told Becker’s in September.
Physicians are also a top priority. They are leaving clinical practice earlier than ever as a result of stress and administrative burden, according to a May study conducted by American Medical Association researchers. The shift comes as the U.S. faces a projected physician shortage of between 13,500 and 86,000 by 2036 — a gap that could be reduced by about 40,000 simply by increasing the average retirement age by two years, the researchers found.
Physician CEOs have been especially focused on retaining later-career physicians, with many systems offering part-time roles and flexible schedules to meet their evolving needs.
At Duluth, Minn.-based Essentia Health, section leaders meet twice a year with the colleagues to discuss development, regardless of career stage, CEO David Herman, MD, told Becker’s in 2025. When one physician considering retirement said they would prefer to focus on inpatient work, and another at a similar stage wanted only outpatient work, Essentia restructured their duties to meet their needs.
“Suddenly they both said, ‘I think I have another five years left in me,’” Dr. Herman said. “The things that create energy are different for everyone.”
Beyond scheduling, systems are also opening up new paths for experienced physicians who want to stay involved in different ways. Richmond, Va.-based VCU Health, for instance, creates opportunities for physicians pursuing MBAs or transitioning into leadership roles. CEO Marlon Levy, MD, told Becker’s in 2025 that many physicians late in their careers are not looking to leave entirely.
“They want to continue to participate — often not either administratively or clinically, but both,” Dr. Levy said. “It’s incumbent upon administrative teams to understand that doctors feel like they may have more to contribute in the administrative or leadership space than they had in the past.”
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Where RNs are most concentrated: Rankings by state
Larger states such as California and Texas employ the highest number of registered nurses nationwide. But when measured by concentration — the number of RNs employed per 1,000 jobs in a state’s economy — both states rank much lower, according to May 2025 data released May 15 from the Bureau of Labor Statistics.
West Virginia had the nation’s highest RN concentration at 33.4 nurses per 1,000 jobs, while Utah ranked last at 15.8.
Nationwide, general medical and surgical hospitals employed the largest share of registered nurses, accounting for about 56% of RN employment, or roughly 1.9 million jobs. Physicians’ offices and home healthcare services employed the next-largest shares of RNs.
Below are the employment-per-1,000-job figures for registered nurses in all 50 states and the District of Columbia, according to BLS data.
1. West Virginia — 33.391
2. South Dakota — 32.170
3. Delaware — 29.478
4. North Dakota — 26.403
5. Missouri — 25.992
6. Ohio — 25.897
7. Maine — 25.827
8. Alabama — 25.707
9. Louisiana — 25.311
10. Kentucky — 25.144
11. Mississippi — 24.988
12. Vermont — 24.392
13. Massachusetts — 24.247
14. Pennsylvania — 24.161
15. Nebraska — 24.136
16. Michigan — 23.831
17. Minnesota — 23.766
18. Connecticut — 23.648
19. Kansas — 23.514
20. Florida — 23.156
21. Wisconsin — 23.138
22. Alaska — 23.057
23. Illinois — 22.780
24. Arizona — 22.581
25. Arkansas — 22.554
26. New Hampshire — 22.517
27. North Carolina — 22.486
28. Oklahoma — 22.409
29. Iowa — 22.077
30. Tennessee — 22.021
31. New Jersey — 21.624
32. South Carolina — 21.583
33. Indiana — 21.550
34. Montana — 21.410
35. New York — 21.244
36. Georgia — 20.648
37. New Mexico — 20.648
38. Hawaii — 20.622
39. Oregon — 20.198
40. Rhode Island — 20.132
41. Idaho — 19.690
42. Washington — 19.506
43. Texas — 19.287
44. Maryland — 19.149
45. Wyoming — 19.000
46. Colorado — 18.959
47. Virginia — 18.856
48. California — 18.609
49. Nevada — 17.447
50. District of Columbia — 16.305
51. Utah — 15.797
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VA security failed all 30 covert weapons tests: GAO
Department of Veterans Affairs staff did not detect a prohibited weapon that undercover Government Accountability Office investigators brought into any of 30 tested VA medical facilities — including two with metal detectors — according to a GAO report publicly released May 13.
Nine things to know:
1. The GAO was asked to review security at VA medical facilities. The report examines the nature of reported criminal activity at VA facilities, the extent to which the VA has implemented federal security requirements and detected vulnerabilities, and VA processes for incorporating security and threat information into infrastructure planning. GAO reviewed VA policies, crime data and risk assessment data; conducted covert tests at a non-generalizable sample of 30 facilities; and interviewed VA personnel and veterans in Arkansas and California.
2. VA staff also did not confront an investigator drinking in plain view from a bottle labeled vodka in 25 of 26 covert tests, which is generally prohibited at VA facilities.
3. The roughly 74,700 crimes reported at VA medical facilities in fiscal 2024 and 2025 were overwhelmingly nonviolent, including disorderly conduct, theft and drug offenses, according to the GAO’s analysis. The average crime rate over the two-year period was about twice as high at urban facilities (214 crimes per facility) than rural facilities (123 crimes per facility) — consistent with a Department of Justice report on overall criminal trends.
4. The Interagency Security Committee, of which the VA is a member, developed a risk management standard that federal agencies are required to follow. The GAO found the VA has not fully implemented all ISC requirements, including documenting decisions on the security strategies it will adopt or measuring the performance of those strategies.
5. The VA has a performance goal to address security gaps through capital planning, and while it has met its overall security-gap planning goal, two of 18 regions did not in fiscal years 2023 through 2025, the report said. GAO attributed this to VA headquarters not communicating to the regions that they were missing the goal.
6. GAO made three recommendations to the VA secretary: Develop a plan with milestones for fully implementing the ISC’s risk management standard; assess the resources needed to fully implement it; and develop a mechanism for VA headquarters to communicate with regional officials on their progress in meeting the 95% security gap closure planning goal.
7. A VA spokesperson told Becker’s in a May 20 statement that the “second Trump administration inherited from the Biden Administration a fractured VA police force plagued with problems,” adding that the VA identified many of the issues highlighted in the GAO report independently in early 2025 and has been working to fix them.
8. The spokesperson said successful efforts include establishing the Office of Security and Preparedness — led by its own assistant secretary — and consolidating VA police operations under that office. All VA police now report to a law enforcement professional with a direct line to the VA secretary’s office, an improvement from when VA police reported to nearly 150 different medical center directors, the spokesperson said.
9. The spokesperson also said the Trump administration worked with the Office of Personnel Management to reclassify VA police officers to qualify for higher pay, which is expected to improve recruitment, retention and upward mobility.
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Penn Medicine operating income grows to $238M after Doylestown Health acquisition: 6 things to know
Philadelphia-based Penn Medicine reported an operating income of $238.5 million (2.4% margin) for the nine months ended March 31, up 46.3% from $163 million (1.9% margin) in the same period last year, according to financial documents filed May 20.
The results follow the April 1, 2025, acquisition of Doylestown (Pa.) Health. Doylestown Hospital, a 245-bed teaching hospital, became Penn Medicine’s seventh hospital and is now known as Penn Medicine Doylestown Health.
Six things to know:
1. Operating revenue climbed 15.2% year over year. Penn Medicine reported total operating revenue of $10.1 billion for the nine-month period, up from $8.8 billion during the same period in 2025. Net patient service revenue increased 13.5% year over year to $8.5 billion.
2. Expenses rose 14.9% year over year. Total operating expenses before interest, taxes, depreciation and amortization increased 14.9% year over year to $9.5 billion. Salaries and wages rose to $4 billion, while supplies and service costs increased to $4.1 billion. Interest expenses ($68.5 million) and depreciation and amortization ($335.3 million) costs dragged down the health system’s overall performance for the nine-month period.
3. EBITDA topped $642 million. Penn Medicine posted earnings before interest, taxes, depreciation and amortization of $642 million for the nine-month period, up from $540 million during the same period in 2025.
4. Net income rose sharply. Penn Medicine reported $748.2 million in net income, up from $431.2 million a year earlier. The increase was aided by $242.1 million in unrealized gains on alternative and equity investments and $183.1 million in net realized gains, contributions and other support.
5. The health system’s balance sheet expanded significantly. Total assets reached $17.2 billion as of March 31, 2026, compared with $15.4 billion a year earlier. Net assets grew to $10.7 billion from $9.7 billion. Long-term debt also increased, rising to $2.6 billion from $2.3 billion, reflecting capital investment activity during the period.
6. Volumes grew across several categories. Volume metrics reflect the Doylestown addition and underlying demand growth. Adult and neonatal admissions rose to 120,297 from 105,711 in the prior-year period. Emergency room visits increased to 370,992 from 332,307, and outpatient visits grew to 4.364 million from 3.938 million. Staffed adult and neonatal beds increased to 3,369 from 3,102, reflecting the addition of Doylestown Hospital’s 245-bed capacity. Occupancy held at 78%, up slightly from 77.5%.
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RFK Jr. ousts 2 preventive services task force leads
HHS Secretary Robert F. Kennedy Jr. has removed the two vice-chairs of the U.S. Preventive Services Task Force, an expert panel that provides clinical preventive health recommendations to Congress, an HHS official confirmed to Becker’s May 21.
John Wong, MD, and Esa Davis, MD, led the task force. The group assigns grades to preventive services, which private health insurance covers without cost-sharing under the ACA.
According to documents obtained by Becker’s, the leaders were subject to a review under revised governance procedures, and the terminations did not stem from performance issues. The change comes just ahead of a May 23 nomination deadline for new members, and both are still able to apply.
The task force has been effectively sidelined for the past year, with its most recent meeting in March 2025. Since then, meetings have been postponed, with one cancellation occurring during the government shutdown. Last month, Mr. Kennedy said the volunteer group had been “lackadaisical and negligent” for two decades, adding it will meet more often than the planned three times per year.
“We strongly urge HHS to restore the USPSTF’s long-standing, transparent process for selecting members, specifically clinicians with expertise in the fields of preventive medicine and primary care,” a May 20 American Medical Association statement said. “We also implore HHS to commit to once again holding regular task force meetings to ensure its important work can continue without further delay. Our patients’ lives depend on it.”
Last year, HHS tried to overhaul the CDC’s Advisory Committee for Immunization Practices. Subsequent changes to the U.S. childhood vaccine schedule were met with a legal challenge. In April, the Trump administration filed notice that it would appeal the federal court ruling.
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Mayo Clinic in Florida receives $75M gift
Jacksonville-based Mayo Clinic in Florida has received a $75 million gift to support its expansion initiative.
Four things to know:
1. The donation from Paula and Randy Ringhaver will support the Lee Ringhaver Tower, a newly expanded hospital tower named in honor of the couple’s son, Randal “Lee” Ringhaver Jr., who died from leukemia in 1980 at 8 1/2 months old, according to a May 21 health system news release.
2. A five-story expansion of the tower began serving patients in 2025, adding 121 new rooms and digital technologies designed to support personalized care. The tower also includes shell space for future growth and capacity for three additional stories.
3. Including the Lee Ringhaver Tower expansion, Mayo Clinic’s “Bold. Forward. Unbound.” initiative encompasses more than 725,000 square feet of new clinical, research and education space. The initiative also includes the Duan Family Building, which contains the country’s’ first carbon ion therapy system, a biomanufacturing expansion and a future research and education building.
4. Across Mayo Clinic, “Bold. Forward. Unbound.” will add more than 4 million square feet of new space across campuses in Arizona, Florida and Minnesota.
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Former Kentucky system CEO dies
John Dubis, who spent more than 36 years in healthcare leadership, including as president and CEO of Edgewood, Ky.-based St. Elizabeth Healthcare, died May 14. He was 71.
During his tenure at the six-hospital system, Mr. Dubis was known for his integrity, compassion and vision, guiding the organization through continued growth and a commitment to high-quality patient care, according to his obituary.
Mr. Dubis joined St. Elizabeth Healthcare in 2007 as COO and was CEO from 2011 until his retirement in 2015 after a diagnosis of Parkinson’s disease.
St. Elizabeth Medical Center and St. Luke Hospitals merged to form St. Elizabeth Healthcare in late 2008, according to the system’s website. Mr. Dubis played a key role in the merger and, under his leadership, the system added 1,000 employees, improved operations and invested millions in facility improvements and new programs, The Enquirer reported Feb. 13, 2015.
Mr. Dubis discussed the merger in a 2012 interview with Smart Business, highlighting the need for clear communication, a patient-centered approach and adaptability amid a changing healthcare environment.
“It’s easy to get negative and pessimistic about what’s going to happen in the future. I frankly look at it as an opportunity to lead ourselves in a different way that could be even better than what we have today,” Mr. Dubis said. “This is a new world in which having a strong desire to embrace change and work within the abstract and uncomfortable zone of unfamiliarity is what it’s going to take to guide your organization to be successful down the road.”
Mr. Dubis also held executive leadership roles at several other hospitals and health systems, including SSM St. Mary’s Health Center in Jefferson City, Mo., SSM St. Francis Hospital and Health Center in Chicago, and SSM Cardinal Glennon Children’s Medical Center in St. Louis, according to his obituary.
He served on several boards and organizations, including the Kentucky Hospital Association and the Greater Cincinnati Health Council.
One comment on his obituary described him as a great mentor and friend during their years at St. Elizabeth. He will be remembered for his “steady presence, kind heart and deep dedication to helping others,” according to his obituary.
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Civica launches drug shortage program for 225 rural hospitals
The Civica Foundation has received a $3.2 million grant to launch a program aimed at expanding access to generic medications for rural hospitals in nine states.
The Civica Rural Hospital Program will support rural and critical access hospitals in Hawaii, Iowa, Minnesota, Montana, Nebraska, Nevada, North Dakota, South Dakota and Wyoming, according to a May 7 news release from the foundation. The initiative is designed to help hospitals secure access to generic medicines frequently affected by national drug shortages.
The three-year pilot program is expected to support approximately 225 rural hospitals representing an estimated 6,750 hospital beds. The Civica Foundation said grant funding will cover per-bed membership fees for eligible hospitals, allowing them to join Civica at no cost. Civica also said it will waive annual purchase commitments for participating hospitals.
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Intermountain digital engagement VP steps down
Mona Baset, vice president of digital engagement at Salt Lake City-based Intermountain Health, is stepping down from her role.
Ms. Baset announced her departure in a May 20 LinkedIn post.
She has served in the role since April 2022. Ms. Baset said she will take a career break.
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MetroHealth to roll out 500 smart rooms
Cleveland-based MetroHealth System plans to deploy smart technology at 500 patient rooms across five hospitals.
The public, safety-net health system intends to bring Artisight’s virtual nursing, virtual sitting and AI-powered fall monitoring and voice-command capabilities to its new Glick Center in Cleveland, hospitals in Brecksville, Cleveland Heights and Parma, and rehabilitation institute in Old Brooklyn over the next two years.
“Hospital smart rooms represent a shift toward patient-centered, technology-driven healthcare,” said Jill Evans, MSN, RN, chief nursing informatics officer and executive director of virtual care at MetroHealth, in a May 21 news release. “By automating tasks, improving safety, and enhancing comfort, these rooms enable providers to deliver more attentive and personalized care.”
MetroHealth selected the platform based on factors including staffing efficiency and cost reduction, faster discharges, fall rate reductions, HCAHPS score improvements, and caregiver satisfaction.
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States with the most, fewest licensed nurses per capita
The National Council of State Boards of Nursing found the District of Columbia has the most licensed nurses per capita, while Utah is the state with the fewest for the second year in a row.
The organization created a course of nursing licensure statistics in the U.S. and its territories. The data was compiled using the NCSBN’s database and Nursys, an electronic information system where regulatory bodies enter licensure data. All of the council’s 58 members shared licensure data, which amounted to 6,903,665 registered and practical nurses — up from 6,870,362 last year.
According to the data, Wyoming and Vermont had the fewest licensed nurses in their states overall, at 9,620 and 13,528, respectively. Meanwhile, California and New York had the most licensed nurses at 708,141 and 610,207, respectively.
Becker’s used 2025 Census data to calculate how many nurses are in each state per 100,000 population. Here are the five with the most and the five with the fewest nurses.
Most
| State | Total Nurses | 2025 population | Nurses per 100,000 |
| District of Columbia | 51,923 | 693,645 | 7,485 |
| Alaska | 23,138 | 737,270 | 3,139 |
| New York | 610,207 | 20,002,427 | 3,051 |
| Minnesota | 156,970 | 5,830,405 | 2,693 |
| Massachusetts | 191,320 | 7,154,084 | 2,674 |
Fewest
| State | Total Nurses | 2025 population | Nurses per 100,000 |
| Utah | 49,500 | 3,538,904 | 1,399 |
| Washington | 116,988 | 8,001,020 | 1,462 |
| Georgia | 177,673 | 11,302,748 | 1,572 |
| Idaho | 31,942 | 2,029,733 | 1,574 |
| Texas | 529,511 | 31,709,821 | 1,670 |
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‘Real consequences for access to care’: CMS’ $775B plan to cut Medicaid funding alarms hospitals
CMS’ latest proposal to cap certain state Medicaid payments has drawn immediate pushback from hospital groups, which argue the plan will further decrease access to care and destabilize hospitals that rely on supplemental Medicaid funding.
The agency proposed a rule May 20 that would create new limits for Medicaid state-directed payments and certain fee-for-service payments, aligning them more closely with Medicare rates. CMS said the proposed changes would reduce Medicaid spending by more than $775 billion over 10 years, including $510 billion in federal savings.
Under the proposal, CMS would cap certain state-directed payments for hospital, nursing facility and qualified practitioner services at academic medical centers at 100% of Medicare rates in Medicaid expansion states and 110% of Medicare rates in nonexpansion states for rating periods beginning on or after July 4, 2025. The agency also proposed extending the payment rate limit to all state-directed payments for all services in all states, the District of Columbia and territories for rating periods beginning on or after Jan. 1, 2029.
The American Hospital Association questioned how the policy would be implemented and how it could affect providers’ ability to rely on Medicaid payments.
“Healthcare-related taxes and Medicaid supplemental payment programs are longstanding tools that help address chronically inadequate base Medicaid payment rates, and the changes to these financing systems and related provider payments will have very real consequences for access to care in communities across the nation,” Ashley Thompson, senior vice president for public policy analysis and development at the AHA, said in a May 20 statement. “Projected reductions in funding for essential healthcare services will not only limit access to care for Medicaid patients. When hospitals and providers are forced to reduce services — or even close entirely — everyone in a community is impacted.”
America’s Essential Hospitals also criticized the proposal, arguing it would cut state-directed payments by hundreds of billions of dollars more than the Congressional Budget Office projected.
“CMS’ proposed cuts to state-directed payments go far beyond what Congress intended,” Jennifer DeCubellis, president and CEO of America’s Essential Hospitals, said. “By cutting SDPs by hundreds of billions of dollars more than the Congressional Budget Office projected, CMS will devastate essential hospitals’ ability to provide high quality care to the patients and communities they serve.”
Ms. DeCubellis added that Medicaid state-directed payments are a “financial lifeline” for essential hospitals and help states improve access to care for vulnerable patients.
The Federation of American Hospitals also urged CMS to work with hospitals as it advances the proposal.
“Patients rely on their local hospital to be there for them whenever they need care,” Charlene MacDonald, president and CEO of the Federation of American Hospitals, said in a statement. “A strong, sustainable Medicaid program is essential to maintaining that commitment, especially in rural areas where hospitals are often the largest employer and the only source of care for miles, and state directed payments are a critical part of that equation.”
The proposed rule includes a 60-day comment period. The AHA said it plans to issue a regulatory advisory to members detailing the proposal.
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Healthcare’s communication puzzle is getting more complex
At its heart, improving the patient experience is all about communication. Feedback from patients consistently and overwhelmingly points us to this focus. More than anything, patients and families want compassionate and clear communication with every person they interact with. They also want coordinated communication from the team so that they understand the plan of care. These communication needs and expectations are at the top of every patient experience data set and are a guiding priority for any patient experience improvement effort. Interventions to improve the experience are largely designed to facilitate communication, build bridges between caregivers, patients and families, and connect the dots for all.
Solving this “communication puzzle” is as complicated now as it has ever been. New technology is constantly being introduced into the care setting. Production pressure on care teams raises the stakes for every interaction. Finally, a new workforce is emerging that adds to the complexity of this moment.
Articles in the media every week examine the impact of ever-present devices on the newest generations entering the workforce. Gen Z workers are the first generation to grow up with ubiquitous personal devices. Many of these articles also note that although we are more electronically connected than ever, we feel more isolated. Our devices bring us more information than ever, but they don’t meet our needs for real and meaningful connection.
This dynamic is also present in healthcare. Caregivers including nurses, physicians, transporters and housekeepers, all carry devices. We can see the task before us on our device — charting, room turnover or dispatches to pick up the next patient — but we can miss the person right in front of us. Studies of Gen Z nurses, for example, illustrate this dynamic. They show a generation that craves connection more than ever. ICombined with the fact that the COVID-19 pandemic drove the greatest period of workforce turnover healthcare has ever seen, the industry now faces a significant communication challenge. How do we enable our team members — who are more device-focused than ever and who have less training in the art of communicating with patients and families — to meet the needs and expectations of those we serve?
There are a couple of things to consider as we think about how to approach this “harder than ever” patient experience communication challenge.
First, the distracting, enveloping blizzard of devices and sources of information that make it so easy to ignore the person in front of us is not just a challenge for Gen Z but for every healthcare worker. The problem is accelerating, but its roots have been planted over the last decade. In general, the effort to create truly integrated clinical and management information systems that support the front line is still very much a work in progress.
One hospital CEO noted publicly this month that his system was using more than 150 different patched together “products” and platforms to support its operations. Another large and prominent health system chief quality officer tracked seven different information and communication subsystems that did not talk to each other during a recent shift in the emergency department, consuming more than 50% of his time toggling between them. Thus, the primary task of rationalizing and integrating the “blizzard of electronic complexity and distraction” must continue, not only for Gen Z workers, but for all healthcare employees.
There are some hopeful examples to look to. For example, Prisma Health, publishing in NEJM Catalyst, documented the gains from their commitment to a single electronically enabled Clinical Operating System, called “Pulse,” including a 59% improvement in top box patient experience scores and a 57% decline in serious safety events. These dramatic win-win-win results mirror what we are seeing among peers committed to establishing a single, aligned clinical operating system built to support the work of front-line team members and managers rather than piecemeal efforts developed over time.
This technology infrastructure work should be accompanied by communication skill building and training for the newest members of our healthcare workforce. Many of these employees came to their jobs during the pandemic without some of the interpersonal communication training that previous generations received. In addition, many came to front-line roles with less practical, hands-on experience than previous generations. The response to COVID-19 created this crunch. Now is the time to address these gaps with training, support and mentoring.
Finally, efforts to address the challenges being faced by the newer members of our workforce should leverage the strengths and perspectives they bring to the table. All of us with kids, friends or acquaintances in this cohort marvel at how quickly and easily they navigate electronic communication streams and make them “work for them” in organizing their lives. Conversely, Gen Z’s sense of isolation and desire for human connection mirrors the same desire from our patients. If we can bridge the gap with technology and skill building for our colleagues, we have the potential for an enormous win-win: a more engaged workforce and better served patients and families.
We must work to both tame the blizzard of disparate communication sources and systems and strengthen skills and habits in our workforce to provide the communication that patients, families and caregivers all crave. Gen Z team members should not just be the “subject” but key members of the alignment effort at the unit, service line and enterprise-wide level. We need their talent for cutting through the electronic fog, and we need to tap into their heightened yearning for human connection for the good of all.
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The most difficult physician specialties to recruit
Fifty-nine percent of healthcare executives said in a recent survey that physician specialists are the most difficult clinical job to fill, but the specialty that is most difficult for systems varies by state.
Hospitals and health systems are grappling with a national physician shortage. Across all physician specialties in the U.S., there is a projected shortage of 141,160 full-time equivalent physicians in 2038, according to a December report from the Health Resources and Services Administration. Pay and financial incentives used to have the greatest impact on physician recruitment, but in recent years, physicians are making their decisions based on other factors, such as culture and work-life balance.
Becker’s spoke with three leaders about which specialties are the most difficult to recruit, and how they are confronting this challenge.
Adena Medical Group
Leaders at the Chillicothe, Ohio-based system are most concerned about any specialty with a lot of subspecialized fellowships.
“Take urology — we certainly have the volume for general urologic services, but a lot of urologists coming out of training are not general urologists willing to take hospital call,” Brooke Burns, president of Adena Medical Group, told Becker’s. “They’re subspecialized, and that makes recruitment really challenging.”
The system is having similar difficulties with recruiting noninvasive cardiology clinicians, especially electrophysiology, and psychiatrists.
As a medium-size health system, Adena finds it difficult to compete with larger systems that can offer a reduced call burden and greater work-life balance. This makes it difficult for the system to maintain inpatient coverage and call.
To solve this, the system is using advanced practice providers when appropriate and bringing in locum physicians from other health systems to fill call gaps. It also established residency programs in family medicine, internal medicine and psychiatry, along with a sports medicine fellowship to improve its pipeline.
Henry Ford Medical Group
Leaders at the Detroit-based system are most concerned about radiologists and anesthesiologists.
“It’s not that it’s particularly difficult to recruit someone into those roles,” John Deledda, MD, chief medical officer of Henry Ford Medical Group and chairperson for the department of emergency medicine, told Becker’s. “The challenge is that the economics around those specialties are starting to negatively impact our ability to recruit. It’s at what cost we can find them, and how we prevent that cost from ultimately landing on the patient.”
In radiology, for example, AI disruptions, geographic considerations and payer mix have compounded to make compensation escalate.
“What ends up happening is organizations in the same geography start competing against each other, offering higher and higher rates, and physicians jump from system to system chasing compensation,” Dr. Deledda said. “Competing organizations are not sitting down locally and saying, ‘The cost of healthcare in our geography is getting out of hand — we need to do something about this together.’ Instead, we’re all sitting in rooms strategizing about how to pay someone else’s radiologist more to bring them into our workforce. That’s an unfortunate and unsustainable trend.”
A similar trend is playing out among anesthesiologists, with the added layer of complexity since there are multiple certified positions that can provide anesthesiology services, such as board-certified anesthesiologists, certified registered nurse anesthetists, and in some states, certified anesthesia associates. This has led to compensation compression.
Henry Ford Health System is tackling this by building clinically integrated networks, value-based contracts, shared savings plans and downside risk arrangements that benefit patients by controlling cost and elevating quality, Dr. Deledda said. About 60% of the system’s revenue comes from value-based contracts, a number well above average.
MaineHealth
The Portland-based system has found primary care specialties such as family medicine and internal medicine the most difficult to recruit across the system. In hospitals specifically, anesthesiologists, particularly pediatric anesthesiologists, and radiologists are the most difficult to recruit, followed by oncologists and nephrology. As with other systems, the difficulty stems from physicians subspecializing and tough competition in pay.
System leaders are expanding residency programs, building relationships with external agencies and building pipelines to bring in new physicians. They are also reconsidering which services are needed at which hospitals.
“The days of having someone on site five days a week are largely gone,” Adrian Moran, MD, chief medical and transformation officer at MaineHealth, told Becker’s. “We try to tailor clinical needs realistically — not compromising patient care or quality, but being honest about workforce shortages and how people want to practice medicine. Meeting everyone somewhere in the middle requires constant conversation, and it’s fragile.”
These conversations include asking if an on-site radiologist is needed or if the same quality of service can be provided remotely. In anesthesiology, leaders are pushing physicians to be more flexible about supervision models, and challenging critical care and emergency medicine physicians to consider if they can take on services traditionally performed by anesthesia.
“We have to think broadly and innovatively about who delivers care, because if we don’t, we’ll start closing hospitals,” Dr. Moran said. “And when smaller hospitals close, those patients flow to larger systems, which then face the same pressures at greater volume.”
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Holyoke Medical Center, Valley Health Systems name COO
Carl Cameron was promoted to executive vice president and COO of Holyoke, Mass.-based Holyoke Medical Center and Valley Health Systems, according to a May 20 news release shared with Becker’s.
Mr. Cameron joined Holyoke Medical Center in 2001 and has held roles including COO, vice president of operations, CIO and director of information systems, according to the release.
Holyoke Medical Center is a 219-bed independent community hospital with more than 1,800 employees.
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3 big shifts for the GLP-1 market
In 2026, the U.S. prescription drug market is predicted to exceed $1 trillion for the first time, and GLP-1 drugs such as Ozempic, Zepbound and Wegovy are the primary drivers of this growth.
GLP-1s accounted for 14% of U.S. drug spending last year, with these drugs costing $131.9 billion of the $915.2 billion spent on all prescriptions in 2025. In 2023, Goldman Sachs researchers projected the global obesity market alone could hit $100 billion by 2030.
A more recent analysis from Statista forecast three GLP-1 medications for obesity, including one awaiting FDA approval, will alone earn $58.8 billion in 2030. Sixteen additional GLP-1s could enter the U.S. market between 2026 and 2029, according to another report.
The GLP-1 market is accelerating — and three developments in recent months could define its next chapter. Here is what hospital and health system leaders need to know.
1. GLP-1 weight loss pills
The FDA approved the first oral GLP-1 for weight loss, Novo Nordisk’s Wegovy pill, in late December. The Denmark-based drugmaker — which is the most profitable company in that country — debuted the daily pill in the U.S. market in early January. The drug quickly netted more than 170,000 patients in the first three weeks.
Eli Lilly’s oral GLP-1 for weight loss, Foundayo, gained FDA approval April 1 and launched five days later. The company has not published prescription fill rate data, but if it follows predictions for other Eli Lilly-branded GLP-1s such as Mounjaro and Zepbound, Foundayo could outpace the Wegovy pill launch.
Prior to these approvals, the only available GLP-1 medications indicated for weight loss were in injectable presentations. The two daily oral drugs could expand the treatment population.
2. Expanded Medicare coverage
Medicare will begin covering weight loss drugs in July under a pricing agreement the federal government announced last fall.
The agreements with Eli Lilly and Novo Nordisk apply most-favored-nation pricing to drugs treating obesity, diabetes and related conditions. The monthly Medicare price for Ozempic, Wegovy, Mounjaro and Zepbound will be $245, with patients paying a $50 monthly copay.
A bridge program will give eligible Medicare Part D beneficiaries access to weight-loss GLP-1s beginning July 1 and ending December 2027.
The longer-term coverage picture is murkier. CMS is holding off on its voluntary Balance model pilot for Medicare Part D, a program intended to move GLP-1 obesity coverage into Part D permanently. The program would have featured price negotiations and lifestyle-oriented initiatives, but it required Part D plan sponsors representing 80% of Part D enrollment to apply — a threshold that was not met.
Adherence is an early concern. Sixty percent of patients over age 65 stopped taking semaglutide (Ozempic or Wegovy) within one year, with cost, side effects and muscle mass loss cited as contributing factors, according to a 2025 study.
As Medicare eligibility expands, health systems may see downstream shifts in chronic disease management, cardiovascular service lines and bariatric volumes.
3. Stricter compounding rules
The GLP-1 shortage era gave compounding pharmacies a legal — and lucrative — foothold. However, that window is closing.
After supply stabilized, the FDA directed compounding pharmacies to stop selling compounded semaglutide by April 22, 2025. Outsourcing facilities had until May 22 to cease production and distribution.
Enforcement escalated in early 2026. On March 3, the FDA issued 30 warning letters to telehealth companies, which the agency said are making false or misleading claims about compounded GLP-1 products. Over the past six months, the agency said it has sent thousands of letters to pharmaceutical and telehealth firms — more than over the last 10 years.
The FDA has also proposed excluding semaglutide, tirzepatide and liraglutide from the 503B bulks list, saying it did not identify a clinical need for outsourcing facilities to compound the three drugs.
In February, Hims & Hers launched a compounded version of the Wegovy pill at $99 per month — $200 less than Novo Nordisk’s self-pay price. The telehealth firm reversed course two days later following legal threats from Novo Nordisk and a Justice Department referral. Hims & Hers is now partnering with Novo Nordisk, which dismissed the lawsuit.
For patients who relied on compounded GLP-1s for affordability, the transition is abrupt. Whether the new lower-cost oral branded options can fill the access gap remains to be seen.
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Cardiovascular growth at scale: Coordinating remote monitoring across the service line
Cardiovascular service lines are growing fast—and so are the data streams they are expected to manage. The remote monitoring landscape—once confined to pacemakers and ICDs—has diversified to include Holter monitors, MCTs, loop recorders, and FDA-approved wearables. Yet, this proliferation of third-party vendors introduces a critical challenge: each new input demands its own login and workflow, exacerbating system fragmentation.
During a recent webinar hosted by Becker’s Healthcare and sponsored by Murj®, cardiovascular leaders from across health systems and clinical practices explored how their organizations are evolving to adapt to the new reality of remote monitoring.
From subspecialty silos to a single platform
Five years ago, cardiovascular service line strategy was centered on electrophysiology (EP) lab utilization, catheterization lab volumes, and traditional cost-management. But the strategic landscape has evolved, shifting away from purely volume-driven goals toward managing continuous patient data and long-term care delivery.
“We have a lot of cats in the [cardiovascular] service line, so how do you really bring those together under one platform?” said Gordon Wesley, SVP, Chief Strategy and Clinical Integration Officer at University of Chicago Medicine AdventHealth. The service line, he said, has to be reframed as a broader operating platform, with heart failure (HF), EP, and other cardiovascular subspecialties connected within it.
At Atrium Health, a single platform already handles loop recorders, pacemakers, and ICDs. The team is also working to bring Apple Watch and AliveCor tracings into a similar workflow, creating the structure needed to support consistent review, documentation, and reimbursement when appropriate.
Routing the right data to the right team
Consolidating into one platform is only half the problem. Clinical workflows must be adept in routing data to multiple care teams, depending upon the information within the transmission.
“The information that comes in regarding heart failure is not really managed by EP, it’s managed by heart failure,” said Gopi Dandamudi, MD, MBA, Founding President of the Heart and Vascular Institute at Prisma Health. “Right now, we live in episodic value-based programs, but these have to move towards longitudinal value for the care of that patient. I think that’s where the biggest bang for the buck is.”
The path forward, panelists said, depends on EHR integration and workflow design—including the ability to build discrete fields in Epic for HF metrics, so relevant device data lands in the clinical workflow like is commonly done with laboratory test results.
Team-based care for continuous data
Episodic care models are not built for continuous data monitoring. The panelists pointed to team-based care, clear protocols, and defined escalation pathways as the operating model required to manage it.
“Physicians’ time is too valuable to manually process every transmission,” said Troy Leo, MD, MHCM, FACC, Service Line Leader for Heart and Vascular at Atrium Health. Atrium has assembled a multidisciplinary team of pharmacists, nurses, navigators, and advanced practice providers (APPs) who protocolize care or warm handoff patients to primary care or other partners.
Centralization can also protect against single points of failure. At Prisma, device monitoring operates as one systemwide clinic rather than a set of local device clinics, with real-time vendor metrics helping the team understand workload and redistribute work when needed.
Where the revenue leaks
Remote monitoring highlights a critical vulnerability where cardiovascular programs leave money on the table—and the leakage is rarely at the billing end. Instead, it stems from a gap in engagement. Dr. Leo emphasized that when organizations fail to actively pull data or ensure patient transmissions, they lose both clinical visibility and the ability to bill for services. In short, a patient with an undetected hardware issue, such as a faulty lead, represents a fundamental failure in program connectivity.
Shifting to proactive monitoring workflows allows organizations to secure the revenue necessary to fund and sustain their infrastructure. This operational discipline is even more vital under the 2026 CMS code updates, which expand billing eligibility for patients transmitting data between two and 15 days per month. However, the panel emphasized that unlocking this financial potential requires robust upstream infrastructure: seamless connectivity, standardized protocols, and tools that unify data into a single workflow.
The data avalanche
Asked what would matter most over the next five years, the panel converged on several fundamentals: infrastructure, system buy-in, governance, protocols, and a shift from episodic monitoring to longitudinal value.
As wearables and implantables reduce friction between patients and data, the cardiovascular service lines best positioned for the future will be those organized around continuous data, team-based protocols, and clear accountability for action.
“I’ve been an advocate for wearable technology because wearables or implantables remove the friction that’s involved,” said Kenneth Civello, MD, Louisiana Cardiology, FMOL Health. “Once you remove the friction, we’re going to get a data avalanche.”
Navigating this data avalanche and executing team-based care requires more than just a shift in mindset—it demands a robust operational backbone. The panel agreed that without the right systems in place to route, filter, and track this information, even the best protocols will fail.
“At the end of the day, infrastructure wins,” Dr. Leo said. “You may not be able to realize the gains right away, but the ones that invest in infrastructure now are going to be the winners.”
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Virginia governor vetoes prescription drug pricing bills
Virginia Governor Glenn Youngkin has vetoed two bills that would have created a prescription drug pricing system in the state, arguing similar models in other states have failed to lower drug costs.
The legislation, House Bill 483 and Senate Bill 271, would have established a prescription drug affordability board in Virginia. In a veto statement issued May 19, Mr. Youngkin said such boards are “expensive undertakings” that some states have repealed or are considering repealing because of “costs and ineffectiveness.”
Mr. Youngkin said he supported other prescription drug affordability measures passed during the legislative session, including bills targeting pharmacy benefit manager practices and requiring insurers to offer plans that cap monthly out-of-pocket drug costs.
The governor said he proposed amendments that would have directed the state’s Prescription Drug Affordability Advisory Panel to study a reference-based pricing system before implementation. The amendments also would have expanded drug pricing transparency requirements and increased the attorney general’s authority to investigate anticompetitive behavior involving drugmakers and insurers.
The General Assembly rejected the amendments, according to the veto statement.
The veto comes as states across the country are taking varying approaches to prescription drug pricing reform. While Virginia declined to establish an affordability board, states including California, North Carolina and Illinois have moved aggressively to restrict PBM practices such as spread pricing and patient steering.
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Where PBM reform stands across the US
States are advancing legislation to restrict how pharmacy benefit managers operate. In doing so, they are targeting practices such as steering patients to PBM-owned pharmacies, spread pricing, and opaque rebate arrangements that critics say inflate drug costs while squeezing independent pharmacies. The push spans every region, and it is happening at the state and federal levels.
Notable recent moves by state
Arkansas has gone the furthest of any state. It passed House Bill 1150, the first state law to ban PBM ownership of pharmacies; it had been set to take effect Jan. 1, 2026. However, a federal judge issued a preliminary injunction on July 28, 2025 — citing potential violations of the Commerce Clause and conflicts with federal programs such as Tricare — after CVS Caremark, Express Scripts and OptumRx sued to block it. The case is now before the 8th Circuit Court of Appeals.
California’s law took effect Jan. 1, 2026; it prohibits PBMs from using spread pricing and requires them to use a pass-through pricing model. PBM compensation is limited to flat management fees not tied to drug prices, and PBMs may not discriminate against nonaffiliated pharmacies or require patients to use only affiliated pharmacies when nonaffiliated options are in-network. Patient cost-sharing is capped at no more than the actual rate paid by the plan.
Colorado passed a “delinking” law in 2025, House Bill 1094 that prohibits PBM compensation from being tied to drug prices and transitions PBMs to a flat-fee model. It is the only state to adopt this approach so far. The law takes effect in 2027.
Illinois Gov. J.B. Pritzker signed the Prescription Drug Affordability Act on July 1, 2025, prohibiting PBMs from directing patients to pharmacies they own, banning spread pricing, and creating a $25 million annual grant program to support independent pharmacies funded by a tax on PBMs. Florida served as an early model: Gov. Ron DeSantis signed the Prescription Drug Reform Act in May 2023, banning clawbacks, mail-order rebates, spread pricing, patient steering, and pharmacy networks composed solely of affiliate pharmacies — applying to all employer-sponsored drug coverage in the state.
North Carolina passed the SCRIPT Act in 2025 and it took effect in February 2026. It requires PBMs to allow any pharmacy to participate in their networks, permit patients to use their pharmacy of choice, pass on most negotiated savings to patients, and reimburse independent pharmacies more fairly. The law also gives the state Department of Insurance stronger enforcement authority.
Iowa enacted Senate Bill 383 in 2025, requiring PBMs to reimburse pharmacies at the national or state average drug acquisition cost and prohibiting cost-sharing structures that favor large pharmacy chains over independents.
Alabama passed the Community Pharmacy Relief Act on April 15, 2025, banning PBM steering to affiliated pharmacies and spread pricing practices. The legislation followed a statewide pharmacist walkout organized by the Alabama Pharmacy Association to pressure lawmakers.
Tennessee lawmakers have approved legislation prohibiting a company from simultaneously owning a pharmacy and operating a PBM or health insurer in the state, with the bill now on Gov. Bill Lee’s desk for consideration. However, CVS warned the measure could close more than 130 pharmacies and eliminate more than 2,000 jobs, and said it may challenge the law in federal court. Supporters point to a 2024 audit from the Tennessee Department of Commerce and Insurance finding CVS Caremark used spread pricing — charging some plans more for medications than pharmacies were reimbursed. Mr. Lee has not indicated whether he will sign the bill.
Kansas passed the Kansas Consumer Prescription Protection and Accountability Act in February; it establishes a comprehensive framework governing PBM practices, including bans on spread pricing and point-of-sale fees.
The legal complication states are watching
The U.S. Supreme Court declined to review a 10th Circuit decision that struck down portions of Oklahoma’s PBM law, ruling it conflicted with federal statutes regulating Medicare and employer-sponsored health plans. The Pharmaceutical Care Management Association warned similar laws in Iowa and Arkansas could face the same challenges — and Minnesota is already in court over it, with employers challenging two provisions of the state’s PBM law on ERISA preemption grounds, which remains the central legal battleground for any state trying to reach self-insured employer plans.
Despite that uncertainty, political will continues to build: 45 state attorneys general backed PBM transparency measures in April, a signal that the appetite for reform is not slowing regardless of courtroom outcomes.
Federal backdrop
All of this state activity accelerated partly because Congress was slow to act, but that changed in early 2026. Six national pharmacy organizations backed the Consolidated Appropriations Act of 2026 as the first major PBM reform in Medicare Part D in nearly 20 years. The legislation — signed by President Donald Trump on Feb. 3 — prohibits PBM compensation from being tied to drug list prices, requires PBMs to pass through 100% of rebates to employer health plans, mandates semiannual reporting on net drug spending and spread pricing arrangements. Beginning in 2029, it also requires any willing pharmacy to be able to participate in Part D networks.
Pharmacist groups applauded the reforms while noting they represent one part of a broader effort still needed.
On the enforcement side, the FTC reached a settlement with Express Scripts in February, forcing an overhaul of its compensation, pricing and transparency policies tied to alleged insulin price inflation. The agency remains in litigation against CVS Caremark and OptumRx over similar allegations.
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CMS to cap state Medicaid payments to save $775B: 7 things to know
CMS on May 20 proposed a rule that would cap certain state Medicaid payments and align them more closely with Medicare rates.
The proposed rule would create new limits for Medicaid state-directed payments and certain fee-for-service payments to reduce Medicaid spending by more than $775 billion over 10 years, including $510 billion in federal savings, according to the agency.
“Medicaid was never meant to be a blank check — it was meant to be a lifeline — and lifelines only work when they’re strong, reliable and built to last,” CMS Administrator Mehmet Oz, MD, said in a news release. “Misaligned payment incentives and opaque financing arrangements are driving up costs without delivering better care. This rule restores balance by aligning Medicaid payments with Medicare standards, strengthening accountability and ensuring taxpayer dollars support patients, not payment schemes.”
Seven things to know:
1. The rule targets state-directed payments. State-directed payments are arrangements in which a state tells a managed care plan how to pay providers, rather than allowing the plan to negotiate rates on its own. CMS said states have used these arrangements to boost payments to a specific set of providers, typically those that can supply the non-federal share of Medicaid funding through provider taxes and intergovernmental transfers. The practice has allowed states to draw more federal dollars without equivalent state spending, according to the agency.
2. CMS wants to tie payment limits to Medicare rates. For rating periods beginning on or after July 4, 2025, CMS proposed capping certain state-directed payments for hospital, nursing facility and qualified practitioner services at academic medical centers at 100% of Medicare rates in expansion states and 110% of Medicare rates in nonexpansion states. If no comparable Medicare rate exists, payments would be capped at 100% of the Medicaid state plan-approved rate.
3. The limits would eventually apply more broadly. CMS proposed extending the payment rate limit to all state-directed payments for all services in all states, the District of Columbia and territories for rating periods beginning on or after Jan. 1, 2029.
4. Some existing payments could be temporarily grandfathered. The proposed rule includes a temporary grandfathering period for certain state-directed payments that meet specific criteria. CMS also proposed that the total dollar amount of a grandfathered payment arrangement be phased down by 10 percentage points annually, beginning with the first rating period on or after Jan. 1, 2028, until the payment limit is reached.
5. The agency says state directed payments have grown rapidly. CMS said use of state-directed payments has expanded from two states in 2016 to 41 states in fiscal 2025and accounts for more than one-quarter of all Medicaid managed care spending in fiscal 2025. Annual spending on the payments is projected to grow from $107 billion in fiscal 2024 to $296 billion by fiscal 2034 if left unchecked, according to the agency.
6. CMS aims to impose limits on certain fee-for-service payments. The agency plans to cap certain targeted Medicaid practitioner payments in fee-for-service programs at 100% of Medicare rates in expansion states and 110% in nonexpansion states. States with approved payments above the proposed limits would need to submit a state plan amendment to remove or update them no later than the first state fiscal year beginning on or after Jan. 1, 2029.
7. The rule follows CMS’ final rule intended to curb provider tax arrangements. CMS issued a final rule April 2 that ended states’ ability to use certain provider taxes to generate additional federal Medicaid matching funds, a financing mechanism the agency characterized as a Medicaid funding “loophole.” The rule bans states from imposing higher tax rates on Medicaid business than on non-Medicaid business and blocks indirect tax structures designed to bypass those limits. CMS said provider taxes generate more than $24 billion annually for state budgets, with one state bringing in more than $13 billion.
Click here to access the 192-page final rule.
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Clinicians push to unionize amid staffing, burnout concerns
Clinicians across the U.S. are increasingly seeking union representation, arguing that organizing can help address staffing shortages, burnout and retention challenges that they say ultimately affect patient care.
At least 10 groups at hospitals and health systems nationwide have announced plans to unionize or voted to join unions so far in 2026, reflecting continued labor organizing across healthcare.
At the same time, hospitals and health systems are grappling with rising labor costs and workforce shortages, prompting many leaders to emphasize collaboration and retention efforts amid growing labor activity. Workforce spending accounted for about 60% of hospitals’ total expenses in 2025 and increased 5.6% year over year, according to the American Hospital Association.
Among the most recent efforts in May are the more than 73% of the 870 nurses at SSM Health St. Mary’s Hospital in Madison, Wis., who signed cards supporting unionization. The group filed for a union election with the National Labor Relations Board on May 1 and is awaiting an election date.
Nurses involved in the effort said they want a stronger voice in decisions affecting staffing, retention and working conditions. Bailey Birenbaum, RN, said in a statement shared with Becker’s on behalf of St. Mary’s Nurses United of SEIU Wisconsin that nurses are seeking to address “extreme understaffing, uncompetitive pay and other policies that cause burnout and drive nurses away from the profession.”
A spokesperson for St. Louis-based SSM Health said the organization respects employees’ right to decide whether to unionize.
“At SSM Health, we work hard to cultivate a supportive and collaborative work environment where every employee is treated with respect and compassion,” the spokesperson said in a statement shared with Becker’s. “We value our high-quality patient-centered care and are focused on being a place of healing. We strive to ensure that our team thrives so that they can do their best work in realizing our Mission to provide exceptional patient care.”
The organizing effort at SSM Health St. Mary’s reflects broader concerns emerging across the healthcare workforce, particularly among nurses who say persistent staffing pressures and turnover are making it more difficult to deliver care safely and sustainably.
In Chicago, registered nurses at Rush University Medical Center voted May 14-16 to join National Nurses Organizing Committee. Nurses involved in the effort cited safe staffing, retention and patient care improvements as key priorities.
“We deeply respect the right of our nurses to participate in the election and thank everyone who made their voices heard,” Deana Sievert, DNP, RN, senior vice president and chief nursing officer, said in a statement shared with Becker’s. “Our priority remains focused on providing exceptional care for our patients and supporting our staff. Rush will work to ensure the validation process moves forward promptly.”
While nurses make up the majority of recent organizing efforts, physicians and advanced practice providers are also increasingly pursuing union representation.
At Cleveland-based MetroHealth, primary care providers are working to form a union, citing what they described as unsustainable workloads. Membership would be extended to physicians, physician assistants, advance practice registered nurses and certified nurse practitioners.
In April, a supermajority of nearly 150 resident physicians at Visalia, Calif.-based Kaweah Delta Health Care District filed for union recognition. If successful, the group would become the first resident physician union in its county. Residents involved in the effort said they are seeking improvements related to physician well-being, support resources, work hours and compensation.
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‘An untenable situation’: Providence to wind down insurance business
Providence will shutter most of its insurance business beginning in 2027, ending more than 40 years as a regional payer with 440,000 members.
“We are doing this because changes in the healthcare environment, including state and federal regulation, have made it increasingly difficult for regional, not-for-profit health plans like PHP to thrive,” Providence President and CEO Erik Wexler said May 20. “And it has become harder to support both running a health plan and delivering care. Meanwhile, the larger insurance companies have consolidated significantly, giving them the size and resources to operate more efficiently. This has left us in an untenable situation.”
Providence will exit the ACA market, stop renewing employer group contracts, and transfer its Medicaid and Medicare supplement programs to other organizations. The Renton, Wash.-based health system said it is in discussions with an unnamed national insurer to “potentially operate” its Medicare Advantage business, which covers more than 64,000 members.
In addition, the move affects more than 260,000 commercial members and more than 58,000 Medicaid enrollees, predominantly in Oregon. The plan also partially administers Oregon’s state employee benefits program. More information about the future of the insurer’s Medicare supplement, D-SNP and employer group waiver plans is expected at a later date.
The exit follows months of uncertainty for the Portland-based insurer. In March, the health system disclosed it was exploring strategic options for the plan, including a potential sale.
Providence Health Plan reported a $102 million net loss on $2.5 billion in revenue in 2025, driven by rising medical and pharmacy utilization and a drop to a 3.5 Medicare Advantage star rating. CEO Don Antonucci previously told Becker’s that the plan was working on a plan toward financial stability this year after implementing pricing adjustments, exiting underperforming markets and cutting administrative costs, including layoffs. The plan had rebounded to a four-star MA rating for both 2026 and 2027 revenue years.
“Like others in the payer industry, especially regionals, it was a difficult year for the health plan from a financial perspective,” Mr. Antonucci said at the time. “We saw the same headwinds and challenges on the payer side, with utilization up for medical costs and pharmacy costs.”
For current members, there will be no changes through the end of 2026. Providence said it will honor all existing contracts and help members and employers identify coverage options for 2027 that include Providence providers. The system said its facilities will remain available through other insurers’ networks and that it is working to be included in additional networks ahead of the transition. ASO employers will need to identify a new third-party administrator for 2027.
Providence is among a growing number of health systems stepping back from operating insurance plans as industry-wide financial pressures compound, with Mr. Wexler saying “it is disappointing to see this trend of provider plan closures across the country.”
“The direction we are taking is not a reflection of the quality of the plan or the dedication of the caregivers who support it,” he said. “Rather, it is about responding to the signs of the times and remaining steadfast and focused on our core work of delivering care and becoming the best place to give and receive care.”
Providence’s broader financial picture has weighed on its options. The system posted a $486 million operating loss on $29.5 billion in revenue in 2025, an improvement from a $546 million operating loss the prior year but still reflecting sustained pressure from labor, supply and regulatory demands. The system has been aggressively restructuring, selling its health IT consulting arm, its clinical decision support tool, and 10 skilled nursing facilities, among other divestitures.
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US News revises Best Hospitals methodology: 6 things to know
U.S. News & World Report said May 20 that it has made significant refinements to its Best Hospitals methodology to reflect changes in care delivery, data availability and measurement science.
Six things to know, per U.S. News:
1. Risk-adjusted outcome measures will carry more weight in determining adult specialty rankings and ratings, with the largest changes affecting the Cardiology, Heart & Vascular Surgery specialty.
2. Within Cardiology, Heart and Vascular Surgery, 41 outcome measures will collectively determine 80% of a hospital’s score, up from 45%. Expert opinion from cardiologists and heart surgeons will no longer factor into the specialty rankings.
3. Patient volume, trauma center designation and Magnet designation will no longer count in the Cardiology, Heart & Vascular Surgery scoring. U.S. News is also removing structure measures such as nurse staffing, intensivist staffing, patient services and advanced technologies across multiple adult specialty rankings.
4. U.S. News is adding regional specialty rankings in cancer, cardiology/heart and vascular surgery, orthopedics and rehabilitation. In cancer, cardiology/heart and vascular surgery and orthopedics, the top 100 hospitals will receive regional rankings. In rehabilitation, the top 300 inpatient rehabilitation facilities will receive regional rankings.
5. Outpatient care will play a larger role. U.S. News said outpatient outcome measures will receive increased weight, and certain orthopedic procedures performed in hospital outpatient departments will now factor into Orthopedics specialty volume calculations.
6. The methodology changes will be reflected in this year’s edition of the “Best Hospitals Procedures and Conditions” ratings and ’Best Hospitals Specialty Rankings”, which will be published Aug. 4.
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52 best healthcare employers for new grads: Forbes
Fifty-two healthcare companies landed on Forbes’ ninth annual list of America’s Best Employers for New Grads.
The ranking, published May 19, was created in partnership with market research firm Statista. It is based on survey responses from more than 100,000 professionals with less than a decade of work experience who work for companies with at least 1,000 U.S. employees.
Respondents were asked to rate their employers in areas such as salary, benefits, advancement opportunities, work-life balance and artificial intelligence adoption. Responses from the last three years were considered, with heavier weights placed on more recent data.
Here are the employers featured under Forbes’ healthcare and social services category, which includes health systems and other healthcare organizations, along with their rank out of 500 and headquarters city. Oracle, which was listed under the IT software and services industry, is also included.
10. UW Health (Madison, Wis.)
15. University of Michigan Health-Ann Arbor
20. Nationwide Children’s Hospital (Columbus, Ohio)
28. Texas Health Resources (Arlington)
31. NewYork-Presbyterian Hospital (New York City)
33. St. Jude Children’s Research Hospital (Memphis, Tenn.)
39. Children’s Healthcare of Atlanta
53. University of Utah Health (Salt Lake City)
61. Sarasota (Fla.) Memorial Health Care System
64. Children’s Hospital of Philadelphia
68. Covenant Health (Knoxville, Tenn.)
74. Texas Children’s Hospital (Houston)
76. Cincinnati Children’s
78. Mayo Clinic Health System (Rochester, Minn.)
79. Tampa (Fla.) General Hospital
82. UMass Memorial Health (Worcester, Mass.)
83. Cook Children’s Health Care System (Fort Worth, Texas)
85. Memorial Hermann Health System (Houston)
86. Methodist Health System (Dallas)
93. University of Chicago Medicine
100. Oracle (Redwood Shores, Calif.)
102. HealthPartners (Bloomington, Minn.)
105. Dartmouth Hitchcock Medical Center and Clinics (Lebanon, N.H.)
107. Scripps Health (San Diego, Calif.)
115. Advanced Health Care (Fruitland, Idaho)
116. BAYADA Home Health Care (Pennsauken Township, N.J.)
122. BJC Healthcare (St. Louis)
124. Resources for Human Development (Philadelphia)
128. Houston Methodist
132. Capital Health (Trenton, N.J.)
136. Henry Mayo Newhall Hospital (Valencia, Calif.)
140. Henry Ford Health System (Detroit)
144. St. Luke’s University Health Network (Bethlehem, Pa.)
146. Duke University Health System (Durham, N.C.)
147. Baptist Hospitals of Southeast Texas (Beaumont)
152. NYU Langone Health (New York City)
156. Baptist Health South Florida (Coral Gables)
157. Cedars-Sinai Health System (Los Angeles)
164. Bronson Healthcare (Kalamazoo, Mich.)
169. Apple Rehab (Avon, Conn.)
177. The University of Kansas Health System (Kansas City, Kan.)
178. Baptist Health (Louisville, Ky.)
185. Nemours Children’s Health (Jacksonville, Fla.)
196. Baptist Health (Montgomery, Ala.)
198. Cleveland Clinic
208. Essentia Health (Duluth, Minn.)
217. Parkland Health & Hospital System (Dallas)
231. University of Texas Southwestern Medical Center (Dallas)
238. University of Missouri Health Care (Columbia)
260. Holzer Health System (Gallipolis, Ohio)
272. Johns Hopkins Medicine (Baltimore, Md.)
392. Dentsply Sirona (York, Pa.)
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Top-paying states for 6 nurse positions, adjusted by cost of living
Most of the top-paying states for nurses, adjusted for cost of living, are in the Midwest or the West, according to Bureau of Labor Statistics data.
Becker’s used the latest BLS data, released May 15 and up to date as of May 2025, to determine the hourly pay rate by state and adjusted it by cost of living in each state. The bureau collects only the annual wage for nursing instructors and teaching, so they are not included on this list.
West Virginia continues to be the top-paying state for nurse anesthetists, when adjusted for cost of living. Last year, the top-paying state for nurse midwives was Arizona, for nurse practitioners it was Iowa, for registered nurses it was California and for nursing assistants it was Wisconsin.
Here are the top-paying states for six nursing positions with their adjusted hourly wage.
| Position | State | Hourly pay, adjusted by cost of living |
| Nurse anesthetists | West Virginia | $149.78 |
| Nurse midwife | Arkansas | $85.80 |
| Nurse practitioner | Oklahoma | $75.02 |
| Registered nurse | Oregon | $52.95 |
| Licenced practical and licenced vocational nurses | Illinois | $37.28 |
| Nursing assistant | Minnesota | $23.39 |
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23 best healthcare employers for career growth across 8 cities: LinkedIn
Twenty-three healthcare employers were featured on LinkedIn News’ city-specific top companies lists.
The lists use LinkedIn data to analyze key markers of career progression, including ability to advance, skills growth, company stability, external opportunity, company affinity, gender diversity, educational background and employee presence in the city, according to the May 19 LinkedIn News post.
To be eligible, companies must have had at least 250 global employees and at least 100 employees in the city as of Dec. 31. Attrition also could not exceed 10% during the methodology period from Jan. 1, 2025, to Dec. 31.
LinkedIn created lists for 10 major U.S. cities. Healthcare employers were not featured on the lists for Dallas or New York City.
Here are the healthcare employers featured on the city-specific lists, along with their rank and headquarters city:
Atlanta
2. Wellstar Health System (Marietta, Ga.)
3. Emory Healthcare (Atlanta)
Boston
1. CVS Health (Woonsocket, R.I.)
2. Mass General Brigham (Somerville, Mass.)
3. Vertex Pharmaceuticals (Boston)
5. Sanofi (Paris, France)
9. Dana-Farber Cancer Institute (Boston)
Chicago
1. AbbVie (North Chicago, Ill.)
4. Accenture (Dublin, Ireland)
7. Medline (Northfield, Ill.)
8. Abbott (Abbott Park, Ill.)
Houston
7. UTHealth Houston
Los Angeles
4. Amgen (Thousand Oaks, Calif.)
7. Edwards Lifesciences (Irvine, Calif.)
Philadelphia
3. Merck (Rahway, N.J.)
4. Incyte (Wilmington, Del.)
5. Cencora (Conshohocken, Pa.)
6. GSK (London, England)
9. Johnson & Johnson Innovative Medicine (New Brunswick, N.J.)
10. Madrigal Pharmaceuticals (Conshohocken, Pa.)
San Francisco
6. Gilead Sciences (Foster City, Calif.)
9. Abridge (San Francisco)
Washington, D.C.
2. AstraZeneca (Cambridge, England)
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Where Americans are moving: 5 trends reshaping healthcare markets
Celina, Texas, was the fastest-growing U.S. city in the year ending July 1, 2025, with its population increasing 24.6%, according to U.S. Census Bureau data.
Dallas-based Methodist Health System met that growth with the spring 2025 opening of the 51-bed Methodist Celina Medical Center — the city’s first hospital and third-largest employer. Celina also was the fastest-growing city in the U.S. in 2023, according to a May 14 bureau news release.
Health systems in Southern states are among those planning to expand. Of the 15 capital projects Becker’s has reported on so far in May, three are in Florida, two are in Tennessee and one is in Alabama.
Here are five census trends to know from the bureau’s Vintage 2025 population estimates, published May 14:
1. The exurb surge. The five fastest-growing U.S. cities with populations of 20,000 or more were all in Texas, and four were in the Dallas-Fort Worth-Arlington area’s suburbs. After Celina, the next four were Fulshear (21%), Princeton (18.1%), Melissa (14.5%) and Anna (10.2%). Fulshear sits outside Houston; the other three are in the Dallas-Fort Worth exurbs.
In 2025, the cities had populations of 64,427, 64,630, 43,524, 29,969 and 35,245, respectively.
2. Charlotte leads the nation in numeric growth. Charlotte, N.C., gained 20,731 residents, more than any U.S. city. But Charlotte was only the seventh fastest-growing city in its own metropolitan area by percentage. Fort Mill, S.C., about 20 miles from downtown Charlotte, grew 6.8% to 38,673. The bureau highlights this as a national pattern: Even where big cities grew, surrounding midsize cities outpaced them.
3. The midsize “Goldilocks zone.” Large cities’ growth slowed significantly, but midsize cities — with populations of 5,000 to 249,999 — held closer to prior-year patterns through a mix of domestic and international migration and new housing.
4. The South dominates — and Austin hits 1 million. The South claimed 10 of the 15 fastest-growing cities: eight in Texas (Celina, Fulshear, Princeton, Melissa, Anna, Forney, Hutto and Greenville), plus Haines City, Fla., and Foley, Ala. The Midwest contributed Waukee, Iowa, while the West added Eagle Mountain, Utah; Johnstown, Colo.; Kuna, Idaho; and Queen Creek, Ariz.
Austin, Texas, became the 12th U.S. city to cross 1 million residents, and Raleigh, N.C. crossed 500,000, bringing the total at that threshold to 39 nationwide.
5. Big cities are struggling, especially in the Northeast. The largest U.S. cities — with populations of 250,000 or more — saw average growth drop from 0.9% to 0.3% year over year. New York City lost 12,196 residents, the largest numeric decline in the country. The bureau attributes the Northeast slowdown to a drop in net international migration and domestic migration toward warm-weather locations.
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10 most, least affordable cities for home buyers
Flint, Mich., is the most affordable U.S. city to buy a home, according to a recent ranking from personal finance website WalletHub.
Median home sales prices jumped from $313,000 in the first quarter of 2019 to $403,200 in the first quarter of 2026, according to a May 19 WalletHub ranking.
At hospitals and health systems, some employers in areas with high housing costs have taken a more direct role in supporting employees and boosting recruitment and retention through new housing projects.
To create the ranking, WalletHub analyzed 300 U.S. cities using 10 metrics, including home purchase and maintenance costs, tax rates and vacancy rates. Each metric was weighted on a 100-point scale, and each city’s weighted average determined its overall score.
Here are the 10 most and least affordable cities to buy a home, per WalletHub:
Most affordable
1. Flint, Mich.
2. Detroit
3. Surprise, Ariz.
4. Yuma, Ariz.
5. Akron, Ohio
6. Pittsburgh
7. Memphis, Tenn.
8. Augusta, Ga.
9. Indianapolis
10. Cleveland
Least affordable
291. Westminster, Calif.
292. San Francisco
293. New York City
294. Pasadena, Calif.
295. Los Angeles
296. Berkeley, Calif.
297. Glendale, Calif.
298. Costa Mesa, Calif.
299. Santa Monica, Calif.
300. Santa Barbara, Calif.
Read the full list and ranking by city size here.
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The Ebola outbreak: 11 things hospital leaders need to know
Ebola is making international headlines again after the World Health Organization declared a global public health emergency, but the CDC said the risk to the U.S. is low.
Here are 10 things hospital leaders need to know about the current outbreak.
1. This is the third time the WHO has declared a global public health emergency due to an Ebola outbreak, Amesh Adalja, MD, senior scholar at the Baltimore-based Johns Hopkins Center for Health Security and spokesperson for the Infectious Disease Society of America, told Becker’s. There have been about 30 Ebola outbreaks since 1976, with the last one ending in November 2025, and this is the second outbreak of Bundibugyo virus. The last large Ebola outbreak was in West Africa between 2013 and 2014, and saw over 20,000 cases and 11,000 deaths.
“I don’t think this outbreak will come anywhere close to that scale,” Dr. Adalja said.
2. CDC leadership and physician-scientists activated the U.S.’ response to Ebola quickly, a silver lining amid an emerging outbreak, Trini Mathew, MD, medical director of antimicrobial stewardship program and infection prevention and control at Beaumont Hospital in Taylor, Mich., and professor of internal medicine at Oakland University William Beaumont School of Medicine in Auburn Hills, Mich., told Becker’s. Their swift mobilization of resources and communication is an advantage for preparedness.
3. This outbreak is located in a “very remote province” of Democratic Republic of Congo, Dr. Adalja said, unlike the 2013-2014 outbreak which was located in major West Africa cities and had a larger geographic scope. However, when this outbreak started or how long it has been ongoing is still unclear, Dr. Mathew said.
4. After the 2014 Ebola outbreak, the U.S. developed a system of 13 biocontainment units across the nation, designed to care for patients with high-consequence infectious diseases like Ebola and hantavirus. The National Emerging Special Pathogens Training and Education Center, which oversees the biocontainment system, has resources on infectious disease preparedness, including a guide for the current Ebola outbreak. The U.S. also established communication channels and response processes among hospitals and state and local health departments to ensure clear communication. The CDC maintains a list of on-call epidemiology contacts for every state who can guide providers on when and how to report a potential case.
5. Hospital leaders should continue to monitor the situation, and should move to actively prepare once alerted by the CDC or a health department. This could happen if a large number of Americans travel to the outbreak zone to provide aid and then return. During the 2014 outbreak, a large relief effort resulted in a few Ebola cases among Americans who returned to the U.S., Dr. Adalja said.
6. Although the risk to the U.S. remains low, the most important thing hospitals can do right now is reinforce the emergency preparedness infrastructure, Dr. Adalja said. Hospital executives should clearly communicate their robust emergency planning procedures and what protocols are in place to staff. Building strong partnerships with state and local health departments, regional coalitions with other facilities and emergency managers within their hospitals should also be a priority.
“All of that is genuinely reassuring to clinical staff and to the communities these hospitals serve,” Dr. Adalja said. “The fact that Ebola is in the headlines is actually a good reason to surface this issue, because the disconnect between emergency management and executive leadership is a chronic deficiency in hospitals.”
7. When evaluating preparedness, hospital leaders should consider people, places and things. For people, this means how to support staff, patients and families through clinical care, managing logistics and the healthcare system’s resilience, Dr. Mathew said. Places means determining where care will be provided and how to ensure safety for patients and responders. And things cover personal protective equipment, testing requirements and waste management — all of which are critical for high-consequence pathogens like Ebola.
“The most important thing hospital leaders can do is be transparent — acknowledging what is known, what is not known, and being clear that physicians and scientists are actively guiding recommendations to minimize risk to the public,” Dr. Mathew said. “Be open, be available, and use your media channels to communicate directly with the patients and communities you serve.”
8. There are six strains of Ebola and only the Zaire strain has approved vaccines and monoclonal antibodies, Dr. Adalja said. Although vaccines are a helpful tool in outbreaks, “they have not historically been the decisive factor in stopping an outbreak,” he said. Roughly two dozen Ebola outbreaks have been contained before any vaccine was created. The standard protocols for outbreak treatment and containment are IV fluids, electrolyte replacement, Ebola treatment units, personal protective equipment and safe burial practices.
9. Ebola is not transmitted before a person becomes symptomatic, Dr. Mathew said. This makes transmission monitoring and contamination more manageable than airborne pathogens.
10. For infectious disease experts, “Ebola is not the only concern on our radar,” Dr. Mathew said. “Antimicrobial resistance and vaccine-preventable diseases represent what I would call hidden tsunamis — threats that are actually more likely to affect Americans in the near term. And with large gatherings coming up this summer amid the FIFA World Cup, Fan Fest, the 250th anniversary of the United States, [infectious disease experts] are actively monitoring, tracking and working to keep people safe across all of those settings.”
11. As of May 18, one American has tested positive for Ebola and six others with known exposures are being transported to a facility in Germany for treatment and monitoring. The CDC also implemented new travel restrictions on visitors from Uganda, Congo or South Sudan due to the Ebola outbreak. As of May 17, there have been 10 confirmed cases, 336 suspected cases and 88 deaths in the Congo tied to Ebola, according to the CDC.
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A potential risk of early retirement: 6 study notes
Leaving the workforce before retirement age could speed up cognitive decline, while working into older ages may help delay it, according to a recent study.
Six things to know:
1. Working near retirement age appears to lower the risk of cognitive decline, a precursor to dementia, based on correlational evidence cited in the study. The paper was published online by the National Bureau of Economic Research in April by three University of California, Irvine researchers: Noah Arman Kouchekinia, David Neumark, PhD, and Tim Bruckner, PhD. It comes as life expectancy continues to climb and a growing share of the population faces disability tied to cognitive decline and dementia.
2. The researchers wanted to know whether leaving work earlier — not just at traditional retirement age — speeds cognitive decline. Signs of decline can show up as early as age 40, and more than 30% of men ages 51-64 are not working. The team analyzed 12 waves of Health and Retirement Study data from 1996 to 2018, focusing on adults ages 51-64.
3. To determine cause and effect, the researchers tracked how shifts in local job markets — driven by national industry trends rather than individual circumstances — affected cognitive scores over time. The approach helped rule out the possibility that declining cognition was itself pushing people out of work. They measured cognitive function using the Langa-Weir global cognitive score, which tests word recall, mental processing and working memory.
4. The clearest effect showed up in men ages 51-64. A 10 percentage-point drop in the local employment rate corresponded with a 0.11 standard deviation decline in cognitive scores for this group. The researchers did not find the same effect for women ages 51-64 or for adults ages 65-75. They suggested women in this age range tend to work in fields less exposed to local economic shocks, such as teaching, healthcare and the public sector.
5. The authors said the results could support policies aimed at keeping more people working before retirement age, such as encouraging employment among Social Security Disability Insurance recipients or expanding hiring incentives. Beyond cognitive benefits, they wrote, longer working lives could reduce SSDI reliance, delay Social Security claiming and boost retirement savings.
6. The researchers noted limits to their work, including that the data cannot identify which specific aspects of work or job loss drive the cognitive effect. They added that the relationship likely varies depending on the type of work and the characteristics of the people studied.
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Top 13 healthcare disruptors: CNBC
Several startups with a footprint in healthcare made CNBC’s annual Disruptor 50 rankings May 19, with one AI giant surpassing a rival in 2026.
Anthropic passed OpenAI to rank No. 1 on this year’s list, with both companies recently unveiling healthcare AI offerings. An advisory board weighs the criteria for the rankings, which are based on detailed quantitative and qualitative information submitted by nominated companies.
Here are the Disruptor 50 startups involved in healthcare.
1. Anthropic
2. OpenAI
3. Databricks
12. Transcarent
14. Oura
18. Thyme Care
23. Socure
25. Lila Sciences
30. Abridge
31. Perplexity
32. OpenEvidence
33. Iambic
44. Whoop
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Emory launches ED nurse residency program
Emory Decatur Hospital in Decatur, Ga., part of Emory Healthcare, has launched the health system’s first residency program for emergency department nurses.
The Emergency Nurses Association Nurse Residency Program is also the first of its kind in the Atlanta area, according to a May 18 Emory Healthcare news release.
The yearlong program combines clinical education, bedside training and mentorship for new emergency nurses. An inaugural cohort of eight recent nursing graduates joined the program in April, and Emory plans to accept additional participants later this year.
The program includes a 16-week ED orientation featuring classroom instruction, skills labs, case studies and ride-along experiences with emergency medical services teams, according to the release.
Emory Healthcare said the residency model is designed to support both newly graduated nurses and experienced nurses transitioning into emergency medicine.
“By providing structured support, specialized training and mentorship early in a nurse’s career, our residency program can strengthen professional confidence and clinical readiness while reinforcing our commitment to our team, our patients and the future of emergency nursing,” Jason Betts, DNP, RN, director of patient care emergency and behavioral health services at Emory Decatur Hospital, said in the release.
Emory Healthcare is an 11-hospital system based in Atlanta. Emory Decatur Hospital is a 451-bed facility with more than 2,500 staff members.
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Private insurance prices grew 47% faster than Medicare rates: 5 notes
Private insurance prices grew 47% more quickly than Medicare rates over seven years, KFF reported May 18.
Healthcare costs are a top concern for systems, patients and lawmakers, and prices vary across regions and hospitals and payers within those regions. High prices can result in higher premiums and cost-sharing obligations, as well as reduced wages for employer-sponsored health coverage, according to the report.
KFF used Bureau of Labor Statistics’ Producer Price Index data from April 2019 through April 2026 to analyze the changes in prices paid by private insurers and Medicare payment rates.
Here’s what to know:
1. Private insurance prices rose 30% from 2019 to 2026, compared to 21% in Medicare rates.
2. Private insurance and Medicare grew at a similar pace from April 2019 to April 2020, then Medicare rates lagged behind from April 2020 to April 2025. In the last year, private insurance rates grew less quickly than Medicare rates.
3. Increases in private prices over time often reflects changes in the cost of providing care and bargaining power of hospitals relative to insurers. The increased consolidation of hospitals means one or two health systems control at least 75% of the inpatient hospital care market in 83% of metropolitan areas. This, along with an increase in labor and supply expenses during the pandemic likely contributed to the quick rise in prices.
4. In contrast, Medicare hospital prices are updated annually by CMS and are updated based partially on estimates of increases in hospital services input costs. The slowed pay rate growth could be due to policies and underestimated inflation in recent periods, according to the report.
5. National discussion on how to rein in hospital prices has often targeted hospital operations. Some policies aim to promote competition and reduce consolidation in the provider market, while others look to rein in prices directly by capping what a provider can charge.
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37 hospital jobs ranked by pay
Mean annual wages for hospital workers range from $37,080 for maids and housekeeping cleaners to $454,940 for cardiologists, according to newly released federal data.
Registered nurses — the nation’s largest healthcare occupation — earned a mean annual wage of $101,420 nationwide, according to May 2025 occupational wage data released May 15 by the Bureau of Labor Statistics. Hospitals account for about 1.9 million registered nurse jobs nationwide, representing roughly 56% of RN employment.
Healthcare practitioners and technical occupations employed about 9.8 million workers nationwide and had a mean annual wage of $108,700, according to BLS.
Below are the mean annual wages for 37 occupations across the hospital workforce, listed in ascending order of compensation. The list is not exhaustive.
1. Maids and housekeeping cleaners: $37,080
2. Cooks: $38,810
3. Orderlies: $40,660
4. Security guards: $42,470
5. Nursing assistants: $42,700
6. Phlebotomists: $45,520
7. Pharmacy technicians: $46,620
8. Emergency medical technicians: $46,830
9. Medical records specialists: $56,790
10. Paramedics: $63,360
11. Clinical laboratory technologists and technicians: $67,350
12. Occupational health and safety technicians: $68,120
13. Surgical technologists: $68,710
14. Healthcare social workers: $71,790
15. Health information technologists and medical registrars: $74,970
16. Dietitians and nutritionists: $77,130
17. Radiologic technologists and technicians: $83,840
18. Public relations specialists: $84,120
19. Registered nurses: $101,420
20. Nuclear medicine technologists: $105,160
21. Physical therapists: $105,280
22. Nurse practitioners: $137,300
23. Pharmacists: $140,920
24. Medical and health services managers: $140,970
25. Physician assistants: $141,280
26. Pediatricians (general): $212,110
27. Nurse anesthetists: $248,320
28. Family medicine physicians: $255,820
29. General internal medicine physicians: $267,200
30. Psychiatrists: $269,940
31. OB-GYNs: $279,040
32. Physicians, pathologists: $285,420
33. Emergency medicine physicians: $317,480
34. Dermatologists: $323,530
35. Anesthesiologists: $360,570
36. Orthopedic surgeons (except pediatric): $373,570
37. Cardiologists: $454,940
The post 37 hospital jobs ranked by pay appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
After years of gains, male RN representation fell to 10.4%: 5 notes
Updated May 2026 workforce data from the American Association of Colleges of Nursing show men accounted for a smaller share of registered nurses in 2024 than in 2022.
Five notes:
1. Men represented 10.4% of registered nurses in 2024, down from 11.2% in 2022, according to data from the National Council of State Boards of Nursing’s 2024 National Nursing Workforce Survey.
2. The survey said the proportion of male registered nurses increased from 8% in 2015 to 11.2% in 2022 before declining in 2024.
3. The workforce survey was conducted by NCSBN and the National Forum of State Nursing Workforce Centers, and included nurses across all 50 states, the District of Columbia, Guam and the Northern Mariana Islands. Data was collected between March and December 2024 through mail surveys, email surveys and Nursys workforce data.
4. Separate May 2025 Bureau of Labor Statistics data released May 15 estimates there were 3.38 million employed registered nurses nationwide. Hospitals accounted for roughly 1.9 million RN jobs, and the average annual wage for registered nurses was $101,420.
5. RegisteredNurse.jobs, a nursing job platform that reportedly lists about 70,000 active nursing openings nationwide, told Becker’s that fewer than 5% of RN candidate profiles created on the platform to date are men. The company also said about 22% of active RN job postings reference a sign-on bonus.
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RN pay by state, adjusted for cost of living
California has the highest hourly mean wage for registered nurses in the U.S., while Oregon has the highest hourly mean wage for RNs when adjusted for cost of living, according to data released May 15 by the Bureau of Labor Statistics.
Below are the mean annual and hourly wages for registered nurses in all 50 states and Washington, D.C., based on May 2025 salary data published by the bureau. Becker’s also calculated mean hourly wages adjusted for each state’s cost of living using 2025 cost-of-living index data from World Population Review.
Nationally, registered nurses — the largest healthcare practitioners and technical occupation in the U.S. workforce — earned an annual mean wage of $101,420, according to the BLS. Annual mean wages ranged from $77,020 in Alabama to $150,280 in California.
Most registered nurses were employed in general medical and surgical hospitals, which accounted for 56% of RN employment nationwide, or about 1.9 million jobs. After hospitals, the industries employing the most registered nurses were physicians’ offices and home healthcare services.
| State | Annual wage | Hourly wage | Cost of living index (2025) | RN hourly mean wage, adjusted by cost of living |
| Alabama | $77,020 | $37.03 | 88.6 | $41.79 |
| Alaska | $114,870 | $55.23 | 124.9 | $44.22 |
| Arizona | $99,730 | $47.95 | 110.7 | $43.32 |
| Arkansas | $81,520 | $39.19 | 89.6 | $43.74 |
| California | $150,280 | $72.25 | 142.3 | $50.77 |
| Colorado | $99,370 | $47.78 | 102.7 | $46.52 |
| Connecticut | $105,250 | $50.60 | 112.7 | $44.90 |
| Delaware | $99,460 | $47.82 | 101.9 | $46.93 |
| District of Columbia | $106,980 | $51.43 | 138.8 | $37.05 |
| Florida | $90,650 | $43.58 | 102.2 | $42.64 |
| Georgia | $95,080 | $45.71 | 92.5 | $49.42 |
| Hawaii | $124,340 | $59.78 | 185 | $32.31 |
| Idaho | $92,710 | $44.57 | 99.9 | $44.61 |
| Illinois | $94,360 | $45.36 | 94.7 | $47.90 |
| Indiana | $89,150 | $42.86 | 91 | $47.10 |
| Iowa | $80,540 | $38.72 | 89.7 | $43.17 |
| Kansas | $82,360 | $39.60 | 88.8 | $44.59 |
| Kentucky | $86,140 | $41.41 | 92.5 | $44.77 |
| Louisiana | $84,190 | $40.48 | 92.3 | $43.86 |
| Maine | $91,700 | $44.09 | 113 | $39.02 |
| Maryland | $99,010 | $47.60 | 115.4 | $41.25 |
| Massachusetts | $117,960 | $56.71 | 141.2 | $40.16 |
| Michigan | $94,300 | $45.34 | 90.1 | $50.32 |
| Minnesota | $103,420 | $49.72 | 94.6 | $52.56 |
| Mississippi | $78,950 | $37.96 | 87.3 | $43.48 |
| Missouri | $85,900 | $41.30 | 89 | $46.40 |
| Montana | $91,510 | $43.99 | 95.5 | $46.06 |
| Nebraska | $88,330 | $42.47 | 92.6 | $45.86 |
| Nevada | $105,710 | $50.82 | 100.2 | $50.72 |
| New Hampshire | $97,900 | $47.07 | 111.4 | $42.25 |
| New Jersey | $110,100 | $52.93 | 115.1 | $45.99 |
| New Mexico | $95,290 | $45.81 | 93.7 | $48.89 |
| New York | $113,440 | $54.54 | 125.1 | $43.60 |
| North Carolina | $90,470 | $43.50 | 97.8 | $44.48 |
| North Dakota | $83,600 | $40.19 | 91.4 | $43.97 |
| Ohio | $87,730 | $42.18 | 94.3 | $44.73 |
| Oklahoma | $85,060 | $40.90 | 86 | $47.56 |
| Oregon | $123,140 | $59.20 | 111.8 | $52.95 |
| Pennsylvania | $94,020 | $45.20 | 97.2 | $46.50 |
| Rhode Island | $101,260 | $48.68 | 110.6 | $44.01 |
| South Carolina | $87,670 | $42.15 | 94.7 | $44.51 |
| South Dakota | $77,140 | $37.09 | 91.9 | $40.36 |
| Tennessee | $85,390 | $41.05 | 90.3 | $45.46 |
| Texas | $95,380 | $45.86 | 92.1 | $49.79 |
| Utah | $90,950 | $43.72 | 102.2 | $42.78 |
| Vermont | $96,650 | $46.47 | 113.6 | $40.91 |
| Virginia | $93,850 | $45.12 | 100.8 | $44.76 |
| Washington | $121,540 | $58.43 | 114.1 | $51.21 |
| West Virginia | $86,970 | $41.81 | 88.3 | $47.35 |
| Wisconsin | $94,690 | $45.53 | 97.7 | $46.60 |
| Wyoming | $88,600 | $42.60 | 93.7 | $45.46 |
The post RN pay by state, adjusted for cost of living appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
How 25 health systems’ labor costs trended in 2025
Workforce spending remained hospitals’ top expense in 2025, representing 60% of total expenses, according to the American Hospital Association.
Workforce costs rose 5.6% in 2025 as hospitals continued increasing wages and investing in recruitment and retention efforts for nurses, physicians and other staff, according to the AHA’s 2026 “Cost of Caring” report.
Here’s how 25 health systems’ labor costs grew year over year for the 12 months ended Dec. 31:
Adventist Health (Roseville, Calif.)
Employee compensation: $3.5 billion (+4.9% YOY)
Advocate Health (Charlotte, N.C.)
Salaries, wages and benefits: $21 billion (+9.8% YOY)
Banner Health (Phoenix)
Salaries, benefits and contract labor: $6.8 billion (+7.4% YOY)
BayCare Health System (Clearwater, Fla.)
Salaries and benefits: $3.2 billion (+6.1% YOY)
BJC Health System (St. Louis)
Salaries and benefits: $5.6 billion (+6.4% YOY)
Bon Secours Mercy Health (Cincinnati)
Employee compensation: $6.5 billion (+3% YOY)
Cleveland Clinic
Salaries, wages and benefits: $9.5 billion (+5.3% YOY)
Corewell Health (Southfield, Mich.)
Salaries, wages and employee benefits: $6.3 billion (+6.5% YOY)
Denver Health
Salaries and benefits: $929.4 million (+4.6% YOY)
Indiana University Health (Indianapolis)
Salaries, wages and benefits: $5.2 billion (+3.4% YOY)
Inova Health System (Falls Church, Va.)
Salaries and benefits: $3.6 billion (+8.1% YOY)
Intermountain Health (Salt Lake City)
Employee compensation and benefits: $7.7 billion (+6.1% YOY)
Kaiser Permanente (Oakland, Calif.)
Salaries, wages and benefits: $29.1 billion (+11.8% YOY)
Mayo Clinic (Rochester, Minn.)
Salaries and benefits: $11.2 billion (+6.5% YOY)
Montefiore Health System (New York City)
Salaries, wages and employee benefits: $5.5 billion (+7.8% YOY)
Mount Sinai Health System (New York City)
Salaries, wages and benefits: $7.7 billion (+3.1% YOY)
Novant Health (Winston-Salem, N.C.)
Salaries and employee benefits: $5.7 billion (+14.9% YOY)
Presbyterian Healthcare Services (Albuquerque, N.M.)
Salaries, wages and employee benefits: $1.8 billion (+10.7% YOY)
Providence (Renton, Wash.)
Salaries and benefits: $15.6 billion (+0.9% YOY)
RWJBarnabas Health (West Orange, N.J.)
Salaries and employee benefits: $4.7 billion (+10.4% YOY)
SSM Health (St. Louis)
Salaries and benefits: $5.1 billion (+5.7% YOY)
Sutter Health (Sacramento, Calif.)
Salaries and employee benefits: $8.8 billion (+9.7% YOY)
Texas Health Resources (Arlington)
Salaries, wages and employee benefits: $3.6 billion (+7.1% YOY)
University Hospitals (Cleveland)
Salaries, wages and employee benefits: $3.8 billion (+5.7% YOY)
UPMC (Pittsburgh)
Salaries, professional fees and employee benefits: $10.4 billion (+4% YOY)
The post How 25 health systems’ labor costs trended in 2025 appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
396 cleanest hospitals
Becker’s has compiled a list of the hospitals with a CMS 5-star rating for cleanliness.
CMS’ Patient survey (HCAHPS)-Hospital database listed hospital ratings based on the Hospital Consumer Assessment of Healthcare Providers and Systems surveys. This is a national, standardized survey of hospital patients about their experience during a recent inpatient hospital stay. The surveys were completed between July 1, 2024, and June 30, 2025. The data was updated May 13.
In 2025, 374 hospitals had a five-star cleanliness rating and Wisconsin had the most highly rated hospitals for cleanliness at 30.
This year, 22 more hospitals made it to 5-star ratings, and Texas had the hospitals recognized for cleanliness with 36.
Here are the 396 hospitals by state with 5-star cleanliness ratings:
Alabama
Fayette Medical Center
Highlands Medical Center (Scottsboro)
North Baldwin Infirmary (Bay Minette)
Alaska
Bassett Army Community Hospital (Fort Wainwright)
Arkansas
Arkansas Heart Hospital-Encore (Bryant)
Fayetteville Arkansas VA Medical Center
Howard Memorial Hospital (Nashville)
Mercy Hospital Northwest Arkansas (Rogers)
California
Adventist Health Clearlake
Adventist Health Delano
Adventist Health Howard Memorial (Willits)
Adventist Health Mendocino Coast (Fort Bragg)
Adventist Health Simi Valley
Adventist Health Tehachapi Valley
Fresno Surgical Hospital
Goleta Valley Cottage Hospital (Santa Barbara)
Hoag Orthopedic Institute (Irvine)
Mark Twain Medical Center (San Andreas)
Petaluma Valley Hospital
Providence Little Company of Mary Medical Center San Pedro
Providence Redwood Memorial Hospital (Fortuna)
Sharp Coronado Hospital and Healthcare Center
Sutter Amador Hospital (Jackson)
Sutter Maternity and Surgery Center of Santa Cruz
Tahoe Forest Hospital (Truckee)
Watsonville Community Hospital
Colorado
Animas Surgical Hospital (Durango)
Banner North Colorado Medical Center-Loveland Campus
Grand Junction VA Medical Center
Montrose Regional Health
Southwest Memorial Hospital (Cortez)
St. Elizabeth Hospital (Fort Morgan)
Vail Health Hospital
Florida
AdventHealth Dade City
BayCare Hospital Wesley Chapel
HCA Florida Fort Walton-Destin Hospital (Fort Walton Beach)
HCA Florida Twin Cities Hospital (Niceville)
Jackson Hospital (Marianna)
Larkin Community Hospital Palm Springs Campus (Hialeah)
Mease Dunedin Hospital
Oviedo Medical Center
South Florida Baptist Hospital (Plant City)
Georgia
AdventHealth Murray (Chatsworth)
Emanuel Medical Center (Swainsboro)
Higgins General Hospital (Bremen)
Martin Army Community Hospital (Fort Benning)
Memorial Health Meadows Hospital (Vidalia)
Morgan Medical Center (Madison)
Northside Hospital Cherokee (Canton)
Northside Hospital Duluth
Northside Hospital Forsyth (Cumming)
Southeastern Regional Medical Center (Newnan)
St. Mary’s Good Samaritan Hospital (Greensboro)
Ty Cobb Regional Medical Center (Lavonia)
Winn Army Community Hospital (Fort Stewart)
Hawaii
Adventist Health Castle (Kailua)
Idaho
Boise VA Medical Center
Clearwater Valley Hospital & Clinics (Orofino)
St. Luke’s Elmore Medical Center (Mountain Home)
Illinois
Carle Hoopeston Regional Health Center
Hammond Henry Hospital (Geneseo)
Memorial Hospital (Carthage)
Midwest Medical Center (Galena)
Midwestern Region Med Center (Zion)
OSF Saint Clare Medical Center (Princeton)
OSF Saint Katharine Medical Center (Dixon)
Red Bud Regional Hospital
St. Joseph Memorial Hospital (Murphysboro)
Taylorville Memorial Hospital
Valley West Community Hospital (Sandwich)
Wabash General Hospital (Mount Carmel)
Indiana
Cameron Memorial Community Hospital (Angola)
Franciscan Health Crawfordsville
Hancock Regional Hospital (Greenfield)
Hendricks Regional Health (Danville)
Monroe Hospital (Bloomington)
OrthoIndy Hospital (Indianapolis)
Parkview DeKalb Hospital (Auburn)
Parkview LaGrange Hospital
Parkview Wabash Hospital
Parkview Whitley Hospital (Columbia City)
St. Elizabeth Dearborn Hospital (Lawrenceburg)
The Women’s Hospital (Newburgh)
VA Northern Indiana Healthcare System (Marion)
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Burgess Health Center (Onawa)
Compass Memorial Healthcare (Marengo)
Greater Regional Medical Center (Creston)
Iowa Specialty Hospital-Clarion
Jefferson County Health Center (Fairfield)
Myrtue Medical Center (Harlan)
Orange City Area Health System (Orange City)
St. Anthony Regional Hospital & Nursing Home (Carroll)
UnityPoint Health-Marshalltown
VA Central Iowa Healthcare System (Des Moines)
Van Diest Medical Center (Webster City)
Veterans Memorial Hospital (Waukon)
Waverly Health Center
WinnMed (Decorah)
Kansas
AdventHealth South Overland Park
Community Memorial Healthcare (Marysville)
Kansas City Orthopaedic Institute (Leawood)
Kansas Heart Hospital (Wichita)
Kansas Surgery & Recovery Center (Wichita)
Lawrence Memorial Hospital
Mercy Hospital Pittsburg
Mitchell County Hospital Health Systems (Beloit)
Republic County Hospital (Belleville)
Smith County Memorial Hospital (Smith Center)
Stormont Vail Health Flint Hills (Junction City)
VA Eastern Kansas Healthcare System (Topeka)
Kentucky
CHI Saint Joseph Berea
Ephraim McDowell Fort Logan Hospital (Stanford)
Harrison Memorial Hospital (Cynthiana)
Jackson Purchase Medical Center (Mayfield)
Monroe County Medical Center (Tompkinsville)
Owensboro Health Twin Lakes Medical Center (Leitchfield)
Saint Joseph Mount Sterling
Three Rivers Medical Center (Louisa)
Louisiana
Abbeville General Hospital
Citizens Medical Center (Columbia)
Cypress Pointe Surgical Hospital (Hammond)
Iberia Medical Center (New Iberia)
Lafayette Surgical Specialty Hospital
Ochsner American Legion Hospital (Jennings)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Ochsner University Hospital and Clinics (Lafayette)
Maine
MaineHealth Stephens Hospital (Norway)
Redington Fairview General Hospital (Skowhegan)
Togus VA Medical Center (Augusta)
Maryland
Garrett Regional Medical Center (Oakland)
Suburban Hospital (Bethesda)
University of Maryland Charles Regional Medical Center (La Plata)
Massachusetts
North Adams Regional Hospital
Saint Anne’s Hospital (Fall River)
Michigan
Bell Hospital (Ishpeming)
Bronson Lakeview Hospital (Paw Paw)
Corewell Health Gerber Hospital (Fremont)
Holland Community Hospital
MyMichigan Medical Center Alpena
Oaklawn Hospital (Marshall)
Sparrow Ionia Hospital
University of Michigan Health-Sparrow Eaton (Charlotte)
University of Michigan Health-Sparrow Clinton (Saint Johns)
UP Health System Portage (Hancock)
VA Ann Arbor Healthcare System
Minnesota
Community Memorial Hospital (Cloquet)
Glacial Ridge Hospital (Glenwood)
Glencoe Regional Health
Mayo Clinic Health System-Fairmont
Mayo Clinic Health System-Lake City
Mayo Clinic Health System-Waseca
Mayo Clinic Health System St. James
Olmsted Medical Center (Rochester)
Range Regional Health Services (Hibbing)
River’s Edge Hospital & Clinic (Saint Peter)
St. Gabriels Hospital (Little Falls)
St. Joseph’s Area Health Services (Park Rapids)
Welia Health (Mora)
Mississippi
81st Medical Group (Biloxi)
Clay County Medical Corporation (West Point)
George Regional Health System (Lucedale)
Tishomingo Health Services (Iuka)
University of Mississippi Medical Center-Grenada
Missouri
Cox Barton County Hospital (Lamar)
Cox Monett Hospital (Monett)
General Leonard Wood Army Community Hospital (Fort Leonard Wood)
Hedrick Medical Center (Chillicothe)
Lafayette Regional Health Center (Lexington)
Mercy Hospital Carthage
Missouri Baptist Sullivan Hospital
Texas County Memorial Hospital (Houston)
Montana
Cabinet Peaks Medical Center (Libby)
Nebraska
Avera St. Anthony’s Hospital (O’Neill)
Boone County Health Center (Albion)
Brodstone Healthcare (Superior)
CHI Health Nebraska Heart (Lincoln)
Columbus Community Hospital
Community Medical Center (Falls City)
Memorial Community Hospital & Health System (Blair)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
Thayer County Health Services (Hebron)
Nevada
Banner Churchill Community Hospital (Fallon)
Carson Valley Health (Gardnerville)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Androscoggin Valley Hospital (Berlin)
Frisbie Memorial Hospital (Rochester)
Littleton Regional Healthcare
New London Hospital
Speare Memorial Hospital (Plymouth)
New Jersey
Valley Hospital (Paramus)
New Mexico
Lincoln County Medical Center (Ruidoso)
Presbyterian Espanola Hospital
Three Crosses Regional Hospital (Las Cruces)
New York
Adirondack Medical Center-Saranac Lake
Aurelia Osborn Fox Memorial Hospital (Oneonta)
Chenango Memorial Hospital (Norwich)
Cobleskill Regional Hospital
Community Memorial Hospital (Hamilton)
Delaware Valley Hospital (Walton)
John T Mather Memorial Hospital of Port Jefferson
North Carolina
Atrium Health Lincoln (Lincolnton)
Erlanger Murphy Medical Center
Highlands Cashiers Hospital
Novant Health Medical Park Hospital (Winston-Salem)
Novant Health Mint Hill Medical Center (Charlotte)
Stanly Regional Medical Center (Albemarle)
W.G. Hefner Salisbury VA Medical Center (Salisbury)
Womack Army Medical Center (Fort Bragg)
North Dakota
Fargo VA Medical Center
Ohio
Ashtabula County Medical Center
Fulton County Health Center (Wauseon)
Grady Memorial Hospital (Delaware)
Highland District Hospital (Hillsboro)
Institute for Orthopaedic Surgery (Lima)
Kettering Health Troy
Lodi Community Hospital
Madison Health (London)
Mary Rutan Hospital (Bellefontaine)
McCullough-Hyde Memorial Hospital (Oxford)
Mercy Health-Defiance Hospital
Mercy Health Kings Mills Hospital (Mason)
Salem Regional Medical Center
Selby General Hospital (Marietta)
Surgical Hospital at Southwoods (Youngstown)
UHHS Memorial Hospital of Geneva
University Hospitals Conneaut Medical Center
University Hospitals Samaritan Medical Center (Ashland)
Van Wert County Hospital
Wood County Hospital (Bowling Green)
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
Ascension St. John Jane Phillips (Bartlesville)
Oklahoma Heart Hospital South (Oklahoma City)
Oklahoma Heart Hospital (Oklahoma City)
Saint Francis Hospital South (Tulsa)
SSM Health St Anthony Hospital-Shawnee
Summit Medical Center (Edmond)
Tulsa Spine & Specialty Hospital
Oregon
Peace Harbor Medical Center (Florence)
Saint Alphonsus Medical Center Ontario
St. Charles Medical Center Prineville
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Wexford Hospital
Conemaugh Miners Medical Center (Hastings)
Geisinger Jersey Shore Hospital
Geisinger Medical Center Muncy (Muncy)
Geisinger St. Luke’s Hospital (Orwigsburg)
Geisinger-Bloomsburg Hospital
Grove City Medical Center
James E. Van Zandt VA Medical Center (Altoona)
OSS Orthopaedic Hospital (York)
Penn Highlands Elk (Saint Marys)
Physicians Care Surgical Hospital (Royersford)
St Luke’s Hospital-Carbon Campus (Lehighton)
St Luke’s Hospital-Easton Campus
St Luke’s Hospital-Upper Bucks Campus (Quakertown)
St Luke’s Miners Memorial Hospital (Coaldale)
UPMC Hanover
UPMC Muncy
UPMC Somerset
UPMC Wellsboro
WellSpan Waynesboro Hospital
Rhode Island
Women & Infants Hospital of Rhode Island (Providence)
South Carolina
Newberry County Memorial Hospital
Pelham Medical Center (Greer)
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Avera Sacred Heart Hospital (Yankton)
Black Hills Surgical Hospital (Rapid City)
Sioux Falls Specialty Hospital
Sioux Falls VA Medical Center
VA Black Hills Healthcare System (Fort Meade)
Tennessee
Baptist Memorial Hospital Union City
Claiborne Medical Center (Tazewell)
Henderson County Community Hospital (Lexington)
Unity Medical Center (Manchester)
Vanderbilt Bedford Hospital (Shelbyville)
Vanderbilt Tullahoma-Harton Hospital
West Tennessee Healthcare Henry County Hospital (Paris)
West Tennessee Healthcare Milan Hospital
Texas
Baylor Scott & White Heart & Vascular Hospital-Dallas
Baylor Scott & White Medical Center-Frisco
Baylor Scott & White Medical Center-Marble Falls
Baylor Scott & White Medical Center Pflugerville
Baylor Scott and White Orthopedic and Spine Hospital (Arlington)
Christus Mother Frances Hospital Sulphur Springs
Christus Mother Frances Hospital-Jacksonville
Christus Spohn Hospital Kleberg (Kingsville)
Darnall Army Medical Center (Fort Cavazos)
Guadalupe Regional Medical Center (Seguin)
Houston Methodist Baytown Hospital
Houston Methodist Sugarland Hospital
Houston Methodist The Woodlands Hospital
Houston Methodist West Hospital
Legent Orthopedic + Spine (San Antonio)
Memorial Hermann Houston Physicians Hospital (Webster)
Methodist Hospital Atascosa (Jourdanton)
Methodist Midlothian Medical Center (Midlothian)
Methodist Richardson Medical Center
Palo Pinto General Hospital (Mineral Wells)
Quail Creek Surgical Hospital (Amarillo)
Rolling Plains Memorial Hospital (Sweetwater)
Texas Health Center for Diagnostics & Surgery Plano
Texas Health Harris Methodist Hospital Southlake
Texas Health Harris Methodist Hospital Stephenville
Texas Health Hospital Mansfield
Texas Health Presbyterian Hospital Flower Mound
Texas Health Presbyterian Hospital Kaufman
Texas Health Presbyterian Hospital Rockwall
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
UT Health East Texas Pittsburg Hospital
UT Health East Texas Quitman Hospital
Uvalde Memorial Hospital
William Beaumont Army Medical Group (El Paso)
Utah
Brigham City Community Hospital
Cache Valley Hospital (North Logan)
Cedar City Hospital
Central Valley Medical Center (Nephi)
Intermountain Health Sevier Valley Hospital (Richfield)
Mountain View Hospital (Payson)
Vermont
Copley Hospital (Morrisville)
Gifford Medical Center (Randolph)
Mount Ascutney Hospital (Windsor)
North Country Hospital and Health Center (Newport)
Northeastern Vermont Regional Hospital (Saint Johnsbury)
Virginia
Bon Secours Southampton Memorial Hospital (Franklin)
Buchanan General Hospital (Grundy)
Carilion Giles Community Hospital (Pearisburg)
Carilion Tazewell Community Hospital
Johnston Memorial Hospital (Abingdon)
Lee County Community Hospital (Pennington Gap)
LewisGale Hospital Alleghany (Low Moor)
LewisGale Hospital Montgomery (Blacksburg)
LewisGale Hospital Pulaski
Page Memorial Hospital (Luray)
UVA Health Haymarket Medical Center
Warren Memorial Hospital (Front Royal)
Washington
Confluence Health Hospital (Wenatchee)
Mason General Hospital & Family of Clinics (Shelton)
Prosser Memorial Hospital
Providence St. Mary Medical Center (Walla Walla)
Pullman Regional Hospital
St. Anthony Hospital (Gig Harbor)
Tri-State Memorial Hospital (Clarkston)
West Virginia
Boone Memorial Hospital (Madison)
CAMC Plateau Medical Center (Oak Hill)
Grant Memorial Hospital (Petersburg)
Hampshire Memorial Hospital (Romney)
Jackson General Hospital (Ripley)
Jefferson Medical Center (Ranson)
St Joseph’s Hospital of Buckhannon
Summersville Regional Medical Center
Valley Health War Memorial Hospital (Berkeley Springs)
Welch Community Hospital
Wetzel County Hospital (New Martinsville)
Wisconsin
Amery Hospital & Clinic
Aspirus Riverview Hospital & Clinics (Wisconsin Rapids)
Aurora Medical Center Sheboygan County
Aurora Medical Center Manitowoc County (Two Rivers)
Aurora Medical Center Washington County (Hartford)
Black River Memorial Hospital (Black River Falls)
Crossing Rivers Health Medical Center (Prairie du Chien)
Door County Medical Center (Sturgeon Bay)
Flambeau Hospital (Park Falls)
Howard Young Medical Center (Woodruff)
Ladd Memorial Hospital (Osceola)
Madison VA Medical Center
Marshfield Medical Center-Minocqua
Marshfield Medical Center-Rice Lake
Marshfield Medical Center-Weston
Mayo Clinic Health System Chippewa Valley (Bloomer)
Mayo Clinic Health System-Franciscan Medical Center (La Crosse)
Mayo Clinic Health System-Northland (Barron)
Mayo Clinic Health System-Red Cedar (Menomonie)
Orthopaedic Hospital of Wisconsin (Glendale)
Reedsburg Area Medical Center
Richland Hospital (Richland Center)
Ripon Medical Center
Southwest Health Center (Platteville)
Stoughton Hospital
Tamarack Health Ashland Medical Center
Tamarack Health Hayward Medical Center
ThedaCare Medical Center-New London
Tomah Memorial Hospital
Upland Hills Health (Dodgeville)
Vernon Memorial Hospital (Viroqua)
Waupun Memorial Hospital
Westfields Hospital and Clinic (New Richmond)
Wyoming
Cheyenne Regional Medical Center
Community Hospital (Torrington)
Powell Valley Hospital
St. John’s Medical Center (Jackson)
The post 396 cleanest hospitals appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Why rural is the perfect setting for innovation: Mayo Clinic Health System CEO
On the surface, the conventional rural health story is one marked by rising financial pressures, dwindling care access and closure risks. But those constraints don’t define rural healthcare, and the idea that rural systems are always playing “catch up” to their urban counterparts isn’t always true.
Dr. Prathibha Varkey, president of Mayo Clinic Health System, Mayo Clinic’s community arm, argued that rural healthcare can be a valuable testing ground for new innovations to solve some of healthcare’s largest challenges during an April 13 fireside chat at Becker’s 16th Annual Meeting.
“If you can solve it in a rural community, you can absolutely solve it in a destination practice,” she said. “You can absolutely solve it in an academic health system.”
The need to rethink care delivery for the 1 in 5 Americans living in rural areas has never been greater, Dr. Varkey said, citing a stack of pressures that rural healthcare leaders know all too well. More than 200 hospitals have closed or converted to facilities that exclude inpatient care since 2010, according to Chartis.
Meanwhile, an aging population is driving demand for more complex care just as physician shortages — particularly in specialty care — are widening. Many communities still lack reliable 5G coverage., while maternity deserts and transport gaps cut access further. And in many of those communities, the local hospital is the area’s largest employer, meaning financial pressure on the institution flows downstream onto the entire local economy.
For Dr. Varkey, that stack of constraints is exactly why rural systems are positioned to lead, not follow.
“It’s the perfect space to innovate because you’ve got all these constraints, and the way you’re going to solve it cannot be incremental. It has to be completely disruptive,” she said.
Dr. Varkey leads more than 17,000 employees across 16 community hospitals and more than 50 multi-specialty clinics in Minnesota, Wisconsin and Iowa. Five years ago, the system launched an integration journey to transform from a network of community hospitals into a single integrated system. Colloquially, staff members think of the concept as “one hospital with 16 doors” — or 17 if you count the system’s Advanced Care at Home program.
This foundation has enabled a steady stream of innovations that often touch Rochester, Minn.-based Mayo Clinic Health System first.
Mayo’s hospital-at-home program launched in 2020 with twin pilots at Mayo Clinic Health System in Eau Claire, Wis., and Mayo Jacksonville, Fla. At Mayo Clinic Health System alone, the program has saved more than 7,700 hospital days with patient satisfaction above 90%, Dr. Varkey said.
Several years later, the health system implemented AI-driven dynamic capacity management into its hospital-at-home program. The technology now decides in real time where a patient is admitted across the network, based on staffing, surgical schedules and acuity. Once AI was integrated into this process, the system identified four times more appropriate hospital-at-home patients than the manual process had.
In another example, a Mayo Clinic Health System gastroenterologist and an AI medical director built an evidence-based anesthesia protocol backed by AI to identify which patients could safely receive conscious sedation instead of complex anesthesia during colonoscopy procedures. The change significantly expanded screening capacity, allowing for 150 additional colonoscopies per month in that rural community within 30 days. The protocol has since spread across the Mayo Clinic enterprise and is one of more than 300 projects related to AI algorithms in various stages of implementation across the system, according to Dr. Varkey.
In Albert Lea, Minn., where Mayo Clinic Health System is essentially the sole primary care provider, leaders realized traditional capacity expansion wasn’t going to meet community care demands. About two years ago, the system instead launched a vendor-partnered digital primary care on-demand model and has conducted more than 22,000 virtual visits. About 33% occur in the evenings, at night or on weekends, suggesting the virtual care is displacing what would have likely been emergency department visits for many patients.
Mayo Clinic Health System is also using AI for risk stratification. An algorithm runs overnight against the system’s elderly chronic disease population and produces, by 7 a.m., a list of the 20 patients most likely to require an emergency room visit or be admitted to the hospital. The list goes to a care coordinator or nurse for proactive outreach. Dr. Varkey said the program has reduced readmissions and cut total cost of care for the cohort by more than 50%.
In April, Mayo Clinic Health System launched an “AI agent-thon” initiative to teach staff how to design and deploy their own AI agents. It is a clean illustration of a theme Dr. Varkey returned to throughout the conversation: The most durable innovation in healthcare is bottom-up, not top-down.
Dr. Varkey said the cultural shift in a transformation effort typically takes about two years to manifest. The clearest sign that it’s working, she said, is when front-line staff start bringing new ideas to leadership and asking why the system isn’t moving faster.
“I think that is the biggest reward any leader can hope for,” Dr. Varkey said. “Because then the people are taking the helm of the transformation.”
The post Why rural is the perfect setting for innovation: Mayo Clinic Health System CEO appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Turnover runs high at 22% for early-career nurses: Press Ganey
In 2025, the average U.S. hospital lost $5.19 million from registered nurse turnover. Financially and operationally, a persistently high turnover rate among early-career nurses presents a growing risk for the industry, according to Press Ganey’s “State of Nursing 2026” report.
The report, published May 11, analyzed data from 422,761 registered nurses and 41,279 advanced practice providers across the U.S. While Press Ganey found increased engagement and resilience among RNs, it also found few improvements in retention.
At 17%, the nation’s overall nursing turnover rate has remained about the same as past years, the report said — a concerning data point despite signs of stabilization, according to a Press Ganey news release. The organization said RN retention “demands urgent, targeted attention.”
Demographically, Generation X registered nurses have the lowest turnover rate at 14%, while millennials are 21% and, Generation Z and baby boomers are each 22%.
“One in five early-career nurses are departing their organizations, creating an ongoing threat to long-term workforce stability as millennials and Gen Z represent an increasing share of the workforce,” Press Ganey said.
This lower retention rate for early-career nurses could be attributed to engagement, as engagement perceptions begin to dip after the first six months and reach the lowest average at the one- to two-year mark.
Press Ganey’s report recommends supporting early-career nurses through a balanced workload, “robust onboarding and intentional social integration” and “consistent access to coaching and mentorship.”
Access the report here.
The post Turnover runs high at 22% for early-career nurses: Press Ganey appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Nurses believe AI will improve patient care, but only 41% use it: Report
Forty-one percent of nurses report using AI regularly, compared to 57% of physicians, and of those who use AI, only 30% regularly use clinician-specific tools, a May 12 Elsevier report found.
Elsevier’s “Clinician of the Future 2026” report gathered responses from 2,757 clinicians, including physicians and nurses, across 118 countries.
Here are six key findings:
1. Among nurses, 41% said their views are rarely or never reflected in AI decision-making; however, only 19% of physicians said they felt that nurses’ views were not reflected by the technology.
2. Forty-nine percent of nurses use AI at work — up 23 percentage points from 2024 — but only a third of nurses regularly use clinical-specific tools. Clinicians reported relying on publicly available, general AI tools when clinical-specific tools are not available.
3. Most respondents (80%) said AI will become a critical assistant in the next decade, and 79% believe AI skills will be essential for clinician training.
4. Sixty-eight percent of respondents reported insufficient AI training, and 60% said they lack confidence in AI governance and oversight.
5. Despite using AI less than physicians, nurses expressed stronger belief that AI will improve care quality (61%), patient outcomes (59%) and enhance their autonomy (46%).
6. Among nurses, 55% said they believe AI will save them time, compared to 70% of physicians.
The post Nurses believe AI will improve patient care, but only 41% use it: Report appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
373 top hospitals for patient experience: Healthgrades
Healthgrades recognized 373 hospitals with its 2026 Outstanding Patient Experience Award.
The organization evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems between January and December 2024. Hospitals in the bottom 20% of overall clinical quality were excluded from consideration. Hospitals were evaluated on patient survey data on 10 patient experience measures. Recipients of the outstanding patient experience award earned the highest overall experience scores.
This year, 373 hospitals in 46 states were honored for patient experience, representing the top 15% of hospitals. Among 2026 recipients, 80 hospitals received both the Outstanding Patient Experience Award and the Patient Safety Excellence Award; and only 16 hospitals earned Healthgrade’s triple crown for Outstanding Patient Experience, Patient Safety Excellence and America’s Best Hospitals distinctions for 2026.
Healthgrades also found three aspects of patient experience that best predict if a patient will recommend a hospital: physician communication, nurse communication and clear communication about care when discharged.
Here are the top hospitals for patient experience:
Alabama
Baptist Medical Center East (Montgomery)
Arkansas
Baptist Health Medical Center-Conway
Mercy Hospital Northwest Arkansas (Rogers)
Arizona
Honorhealth Scottsdale Thompson Peak Medical Center
Mayo Clinic Hospital (Phoenix)
California
Casa Colina Hospital (Pomona)
Community Hospital of the Monterey Peninsula
Community Memorial Hospital San Buenaventura (Ventura)
Goleta Valley Cottage Hospital (Santa Barbara)
Hoag Hospital Newport Beach
Kaiser Permanente Orange County-Anaheim Medical Center
Kaiser Permanente Redwood City Medical Center
Kaiser Permanente Zion Medical Center (San Diego)
Keck Hospital of USC (Los Angeles)
Mammoth Hospital (Mammoth Lakes)
Mills-Peninsula Medical Center (Burlingame)
PIH Health Whittier Hospital
Santa Barbara Cottage Hospital
Scripps Green Hospital (San Diego)
Scripps Memorial Hospital La Jolla (San Diego)
Sequoia Hospital (Redwood City)
Sharp Coronado Hospital
Sonoma Valley Hospital
Stanford Hospital
Sutter Amador Hospital (Jackson)
Sutter Roseville Medical Center
Torrance Memorial Medical Center
UCSF Helen Diller Medical Center at Parnassus Heights (San Francisco)
Colorado
Animas Surgical Hospital (Durango)
CommonSpirit Mercy Hospital (Durango)
CommonSpirit St. Mary-Corwin Hospital (Pueblo)
Foothills Hospital (Boulder)
Medical Center of the Rockies (Loveland)
Rose Women’s Hospital (Denver)
Saint Joseph Hospital (Denver)
UCHealth Highlands Ranch Hospital
Connecticut
UConn John Dempsey Hospital (Farmington)
Florida
AdventHealth Wesley Chapel
Baptist Medical Center Beaches (Jacksonville Beach)
BayCare Hospital Wesley Chapel
HCA Florida Twin Cities Hospital (Niceville)
Mayo Clinic in Florida (Jacksonville)
Mease Dunedin Hospital
Morton Plant North Bay Hospital (New Port Richey)
Sarasota Memorial Hospital Venice (North Venice)
Georgia
Fairview Park Hospital (Dublin)
Higgins General Hospital (Bremen)
Memorial Health Meadows Hospital (Vidalia)
Northside Hospital Cherokee (Canton)
Northside Hospital Forsyth (Cumming)
Piedmont Columbus Regional Northside
Southeastern Regional Medical Center (Newnan)
Wellstar West Georgia Medical Center (Lagrange)
Hawaii
Adventist Health Castle (Kailua)
Kaiser Permanente Moanalua Medical Center (Honolulu)
Pali Momi Medical Center (Aiea)
Iowa
Iowa Specialty Hospital Belmond
Mary Greeley Medical Center (Ames)
Mercy Medical Center Cedar Rapids
MercyOne Dubuque Medical Center
Methodist Jennie Edmundson (Council Bluffs)
Orange City Area Health System
Spencer Municipal Hospital
UnityPoint Health-St. Luke’s Hospital-Cedar Rapids
Van Diest Medical Center (Webster City)
Idaho
Idaho Falls Community Hospital
St. Luke’s Boise Medical Center
St. Luke’s Nampa Medical Center
West Valley Medical Center (Caldwell)
Illinois
Advocate Good Shepherd Hospital (Barrington)
Alton Memorial Hospital
HSHS St. Elizabeth’s Hospital (O’Fallon)
HSHS St. Joseph’s Hospital Breese
Memorial Hospital Belleville
Midwest Medical Center (Galena)
Midwestern Region Medical Center (Zion)
Morris Hospital & Healthcare Centers
Northwestern Medicine Central Dupage Hospital (Winfield)
Northwestern Medicine Delnor Hospital (Geneva)
Northwestern Medicine McHenry Hospital
Northwestern Memorial Hospital (Chicago)
SIH St. Joseph Memorial Hospital (Murphysboro)
Indiana
Ascension St. Vincent Heart Center (Carmel)
Community Hospital East (Indianapolis)
Franciscan Health Lafayette East
Franciscan Health Mooresville
Franciscan Health Orthopedic Hospital Carmel
Hendricks Regional Health (Danville)
Henry Community Health (New Castle)
Lutheran Downtown Hospital (Fort Wayne)
OrthoIndy Hospital (Indianapolis)
Unity Physicians Hospital (Mishawaka)
Kansas
AdventHealth South Overland Park
Ascension Via Christi Hospital Pittsburg
Kansas City Orthopaedic Institute (Leawood)
Kansas Heart Hospital (Wichita)
Kansas Surgery and Recovery Center (Wichita)
Labette Health (Parsons)
Manhattan Surgical Hospital
Salina Surgical Hospital
Summit Surgical (Hutchinson)
University of Kansas Hospital (Kansas City)
Kentucky
Baptist Health La Grange
Baptist Health Lexington
Baptist Health Richmond
Logan Memorial Hospital (Russellville)
Owensboro Health Muhlenberg Community Hospital (Greenville)
Saint Joseph Berea
Saint Joseph London
Louisiana
AVALA Hospital (Covington)
Christus Central Louisiana Surgical Hospital (Alexandria)
Citizens Medical Center (Columbia)
Cypress Pointe Surgical Hospital (Hammond)
Lafayette Surgical Specialty Hospital
Leonard J. Chabert Medical Center (Houma)
Ochsner Saint Anne General Hospital (Raceland)
Ochsner University Hospital and Clinics (Lafayette)
Our Lady of Lourdes Regional Medical Center (Lafayette)
Saint Tammany Parish Hospital (Covington)
The Spine Hospital of Louisiana at the NeuroMedical Center (Baton Rouge)
West Calcasieu Cameron Hospital (Sulphur)
Massachusetts
Brigham and Women’s Hospital (Boston)
Fairview Hospital (Great Barrington)
Massachusetts General Hospital (Boston)
Tufts Medical Center (Boston)
Maryland
Garrett Regional Medical Center (Oakland)
The Johns Hopkins Hospital (Baltimore)
University of Maryland St. Joseph Medical Center (Towson)
Maine
Maine General Medical Center (Augusta)
Northern Light Mercy Hospital (Portland)
York Hospital
Michigan
Chelsea Hospital
Corewell Health Ludington Hospital
Holland Hospital
MyMichigan Medical Center Alpena
MyMichigan Medical Center Gladwin
MyMichigan Medical Center West Branch
Sparrow Carson Hospital (Carson City)
Trinity Health Grand Rapids Hospital
Trinity Health Shelby Hospital
University Hospital-University of Michigan (Ann Arbor)
Minnesota
Allina Health Faribault Medical Center
Fairview Range Medical Center (Hibbing)
Glacial Ridge Hospital (Glenwood)
Lake Region Healthcare Corp. (Fergus Falls)
Lakeview Hospital (Stillwater)
Mayo Clinic Hospital, Saint Marys Campus (Rochester)
Mora Hospital
North Memorial Health-Maple Grove Hospital
Park Nicollet Methodist Hospital (Saint Louis Park)
Ridgeview Medical Center (Waconia)
River’s Edge Hospital and Clinic (Saint Peter)
Riverwood Healthcare Center (Aitkin)
Missouri
Barnes Jewish Hospital (St. Louis)
Barnes-Jewish West County Hospital (Creve Coeur)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital (Monett)
Mercy Hospital Jefferson (Festus)
Missouri Baptist Medical Center (St. Louis)
Parkland Health Center (Farmington)
Saint Luke’s East Hospital (Lee’s Summit)
Saint Luke’s Hospital of Kansas City
St. Luke’s Des Peres Hospital (St. Louis)
St. Luke’s Hospital (Chesterfield)
Mississippi
Baptist Memorial Hospital-North Mississippi (Oxford)
Baptist Memorial Hospital-Union County (New Albany)
Montana
Bozeman Health Deaconess Regional Medical Center
Intermountain Health St. Vincent Regional Hospital (Billings)
Saint Patrick Hospital (Missoula)
North Carolina
AdventHealth Hendersonville
Atrium Health Lincoln
Duke University Hospital (Durham)
FirstHealth Moore Regional Hospital (Pinehurst)
Johnston Health (Smithfield)
Northern Regional Hospital (Mount Airy)
Novant Health Medical Park Hospital (Winston-Salem)
Novant Health Mint Hill Medical Center (Charlotte)
Pardee Hospital (Hendersonville)
Rex Hospital (Raleigh)
University of North Carolina Hospital (Chapel Hill)
Vidant Duplin Hospital (Kenansville)
Vidant Edgecombe Hospital (Tarboro)
Watauga Medical Center (Boone)
Nebraska
Boone County Health Center (Albion)
Brodstone Healthcare (Superior)
Bryan East Campus (Lincoln)
CHI Health Nebraska Heart (Lincoln)
Community Medical Center (Falls City)
Faith Regional Health Services (Norfolk)
Methodist Fremont Health
Methodist Hospital (Omaha)
Midwest Surgical Hospital (Omaha)
Nebraska Spine Hospital (Omaha)
Orthonebraska Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Frisbie Memorial Hospital (Rochester)
Mary Hitchcock Memorial Hospital (Lebanon)
Memorial Hospital (North Conway)
Wentworth-Douglass Hospital (Dover)
New Jersey
Deborah Heart and Lung Center (Browns Mills)
New Mexico
Three Crosses Regional Hospital (Las Cruces)
Nevada
Saint Rose Dominican Hospitals San Martin (Las Vegas)
New York
Adirondack Medical Center Saranac Lake
Clifton Springs Hospital and Clinic (Clifton Springs)
Glen Cove Hospital
Hospital for Special Surgery (New York City)
Mather Hospital (Port Jefferson)
St. Francis Hospital & Heart Center (Roslyn)
UHS Delaware Valley Hospital (Walton)
Ohio
Avon Hospital at Richard E. Jacobs Campus
Berger Hospital (Circleville)
Christ Hospital (Cincinnati)
Crystal Clinic Orthopaedic Center (Akron)
Dublin Methodist Hospital
Grady Memorial Hospital (Delaware)
Holzer Gallipolis
Kettering Health Troy
Madison Health (London)
Mary Rutan Health (Bellefontaine)
McCullough-Hyde Memorial Hospital (Oxford)
Memorial Hospital (Marysville)
Mercer County Community Hospital (Coldwater)
Mercy Health Tiffin Hospital
Mercy Health-Allen Hospital (Oberlin)
ProMedica Defiance Regional Hospital
Soin Medical Center (Beavercreek)
Surgical Hospital at Southwoods (Youngstown)
UH Regional Hospitals (Chardon)
University Hospitals Samaritan Medical Center (Ashland)
Van Wert County Hospital
Wood County Hospital (Bowling Green)
Wooster Community Hospital
Oklahoma
Oklahoma Heart Hospital South (Oklahoma City)
Saint Francis Hospital (Tulsa)
Saint Francis Hospital South (Tulsa)
SSM Health St. Anthony Hospital-Shawnee
Talihina Health Care Center
Tulsa Spine & Specialty Hospital
Oregon
Grande Ronde Hospital (La Grande)
Kaiser Permanente Westside Medical Center (Hillsboro)
Providence Portland Medical Center
St. Charles Bend
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Wexford Hospital
Bryn Mawr Hospital
Canonsburg General Hospital
Chester County Hospital (West Chester)
Doylestown Hospital
Evangelical Community Hospital (Lewisburg)
Geisinger Medical Center Muncy
Geisinger St. Luke’s Hospital (Orwigsburg)
Hospital of the University of Pennsylvania (Philadelphia)
Jefferson Hospital (Jefferson Hills)
Mount Nittany Medical Center (State College)
OSS Orthopaedic Hospital (York)
Penn State Health Hampden Medical Center (Enola)
Physician’s Care Surgical Hospital (Royersford)
Rothman Orthopaedic Specialty Hospital (Bensalem)
St. Luke’s Hospital-Carbon Campus (Lehighton)
St. Luke’s Hospital-Easton Campus
St. Luke’s Hospital-Upper Bucks Campus (Quakertown)
Surgical Institute of Reading (Wyomissing)
UPMC Harrisburg
UPMC Muncy
UPMC Passavant-McCandless (Pittsburgh)
UPMC Somerset
West Penn Hospital (Pittsburgh)
Rhode Island
South County Hospital (Wakefield)
Westerly Hospital
South Carolina
Bon Secours St. Francis Hospital (Charleston)
McLeod Health Clarendon (Manning)
McLeod Health Dillon
McLeod Loris Hospital
Newberry County Memorial Hospital
Pelham Medical Center (Greer)
Prisma Health Greer Memorial Hospital
Roper Hospital (Charleston)
Roper St. Francis Berkeley Hospital (Summerville)
Roper St. Francis Mount Pleasant Hospital
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Avera Sacred Heart Hospital (Yankton)
Black Hills Surgical Hospital (Rapid City)
Sioux Falls Specialty Hospital
Tennessee
Baptist Memorial Hospital-Union City
Henry County Medical Center (Paris)
Roane Medical Center (Harriman)
Vanderbilt University Medical Center (Nashville)
Texas
Baylor Scott & White Medical Center-College Station
Baylor Scott & White Medical Center-Hillcrest (Waco)
Baylor Scott & White Medical Center-Plano
Baylor Scott and White Medical Center-Waxahachie
Baylor Scott and White the Heart Hospital Plano
Christus Mother Frances Hospital Sulphur Springs
Citizens Medical Center (Victoria)
Hill Country Memorial Hospital (Fredericksburg)
Houston Methodist Baytown Hospital
Houston Methodist Clear Lake Hospital
Houston Methodist Sugar Land Hospital
Houston Methodist the Woodlands Hospital
Houston Methodist West Hospital
Houston Methodist Willowbrook Hospital
Houston Physicians’ Hospital (Webster)
Methodist Mansfield Medical Center
Palo Pinto General Hospital (Mineral Wells)
Peterson Regional Medical Center (Kerrville)
Quail Creek Surgical Hospital (Amarillo)
South Texas Spine and Surgical Hospital (San Antonio)
St. Luke’s Health-The Vintage Hospital (Houston)
Texas Health Harris Methodist Hospital Cleburne
Texas Health Harris Methodist Hospital Stephenville
Texas Health Presbyterian Hospital Denton
Texas Health Presbyterian Hospital Flower Mound
Texas Health Presbyterian Hospital Kaufman
Texas Institute for Surgery at Texas Health Presbyterian Dallas
The Physicians Centre Hospital (Bryan)
UT Health North Campus Tyler
UT Health Pittsburg
William P. Clements Jr. University Hospital (Dallas)
Utah
American Fork Hospital
Heber Valley Hospital (Heber City)
LDS Hospital (Salt Lake City)
Logan Regional Hospital
Mountain View Hospital (Payson)
Saint George Regional Hospital
University of Utah Hospitals and Clinics (Salt Lake City)
Utah Valley Hospital (Provo)
Virginia
Buchanan General Hospital (Grundy)
Centra Bedford Memorial Hospital
Inova Fair Oaks Hospital (Fairfax)
Inova Fairfax Hospital (Falls Church)
Lewisgale Hospital Montgomery (Blacksburg)
Lewisgale Hospital Pulaski
Sentara Martha Jefferson Hospital (Charlottesville)
Sentara Williamsburg Regional Medical Center
UVA Health Sciences Center (Charlottesville)
Washington
Evergreenhealth Medical Center-Kirkland
Island Hospital (Anacortes)
Legacy Salmon Creek Medical Center (Vancouver)
Tri-State Memorial Hospital (Clarkston)
UW Medical Center-Montlake (Seattle)
Wisconsin
Aurora Baycare Medical Center (Green Bay)
Aurora Lakeland Medical Center (Elkhorn)
Aurora Medical Center-Bay Area (Marinette)
Aurora Medical Center-Grafton
Aurora Medical Center-Oshkosh
Bellin Memorial Hospital (Green Bay)
Door County Medical Center (Sturgeon Bay)
Froedtert Holy Family Memorial Hospital (Manitowoc)
Grant Regional Health Center (Lancaster)
Gundersen Lutheran Medical Center (La Crosse)
Howard Young Medical Center (Woodruff)
HSHS St. Nicholas Hospital (Sheboygan)
Mayo Clinic Health System in Eau Claire
Mayo Clinic Health System-Franciscan Healthcare La Crosse
Midwest Orthopedic Specialty Hospital (Franklin)
Oakleaf Surgical Hospital (Altoona)
Orthopaedic Hospital of Wisconsin (Glendale)
ProHealth Waukesha Memorial Hospital
River Falls Area Hospital
Sauk Prairie Hospital (Prairie du Sac)
Southwest Health Center (Platteville)
SSM Health Monroe Hospital (Monroe)
SSM Health St. Clare Hospital-Baraboo
ThedaCare Regional Medical Center-Appleton
Tomah Health
UnityPoint Health-Meriter (Madison)
University Hospital (Madison)
Westfields Hospital & Clinic (New Richmond)
West Virginia
Valley Health War Memorial Hospital (Berkeley Springs)
Welch Community Hospital
Wyoming
Cheyenne Regional Medical Center-West Campus
Ivinson Memorial Hospital (Laramie)
The post 373 top hospitals for patient experience: Healthgrades appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
80 top hospitals for patient experience, safety: Healthgrades
Healthgrades recognized 80 hospitals with its 2026 Outstanding Patient Experience Award and the Patient Safety Excellence Award.
The organization evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems between January and December 2024. Hospitals were evaluated on patient survey data on 10 patient experience measures. Recipients of the outstanding patient experience award earned the highest overall experience scores.
This year, 373 hospitals in 46 states were honored for patient experience, representing the top 15% of hospitals.
Here are the 80 hospitals for patient experience and safety, by state:
Arizona
Mayo Clinic Hospital (Phoenix)
Arkansas
Mercy Hospital Northwest Arkansas (Rogers)
California
Kaiser Permanente Redwood City Medical Center
Mills-Peninsula Medical Center (Burlingame)
Sequoia Hospital (Redwood City)
Sutter Roseville Medical Center
Florida
Baptist Medical Center Beaches (Jacksonville Beach)
HCA Florida Twin Cities Hospital (Niceville)
Mease Dunedin Hospital
Morton Plant North Bay Hospital (New Port Richey)
Sarasota Memorial Hospital Venice (North Venice)
Georgia
Fairview Park Hospital (Dublin)
Piedmont Columbus Regional Northside
Hawaii
Adventist Health Castle (Kailua)
Kaiser Permanente Moanalua Medical Center (Honolulu)
Idaho
West Valley Medical Center (Caldwell)
Illinois
Advocate Good Shepherd Hospital (Barrington)
Memorial Hospital Belleville
Northwestern Medicine Central Dupage Hospital (Winfield)
Northwestern Medicine Delnor Hospital (Geneva)
Indiana
Franciscan Health Mooresville
Henry Community Health (New Castle)
Kansas
Kansas City Orthopaedic Institute (Leawood)
Salina Surgical Hospital
Louisiana
AVALA Hospital (Covington)
Cypress Pointe Surgical Hospital (Hammond)
The Spine Hospital of Louisiana at the NeuroMedical Center (Baton Rouge)
Massachusetts
Brigham and Women’s Hospital (Boston)
Minnesota
River’s Edge Hospital and Clinic (St. Peter)
Mississippi
Baptist Memorial Hospital-Union County (New Albany)
Missouri
Barnes-Jewish Hospital (St. Louis)
Barnes-Jewish West County Hospital (Creve Coeur)
Missouri Baptist Medical Center (St. Louis)
Parkland Health Center (Farmington)
Montana
Intermountain Health St. Vincent Regional Hospital (Billings)
Nebraska
Midwest Surgical Hospital (Omaha)
New York
Glen Cove Hospital
Mather Hospital (Port Jefferson)
North Carolina
Novant Health Medical Park Hospital (Winston-Salem)
Ohio
Avon Hospital at Richard E. Jacobs Campus
Berger Hospital (Circleville)
Crystal Clinic Orthopaedic Center (Akron)
Dublin Methodist Hospital
University Hospitals Samaritan Medical Center (Ashland)
Oklahoma
Saint Francis Hospital South (Tulsa)
Pennsylvania
Chester County Hospital (West Chester)
Doylestown Hospital
Geisinger St. Luke’s Hospital (Orwigsburg)
OSS Orthopaedic Hospital (York)
Physician’s Care Surgical Hospital (Royersford)
Rothman Orthopaedic Specialty Hospital (Bensalem)
St. Luke’s Hospital-Carbon Campus (Lehighton)
St. Luke’s Hospital-Easton Campus
Surgical Institute of Reading (Wyomissing)
Rhode Island
Westerly Hospital
South Carolina
Bon Secours St. Francis Hospital (Charleston)
McLeod Loris Hospital
Prisma Health Greer Memorial Hospital
Roper Hospital (Charleston)
Roper St. Francis Berkeley Hospital (Summerville)
South Dakota
Black Hills Surgical Hospital (Rapid City)
Sioux Falls Specialty Hospital
Tennessee
Roane Medical Center (Harriman)
Texas
Baylor Scott & White Medical Center-Hillcrest (Waco)
Hill Country Memorial Hospital (Fredericksburg)
Houston Methodist Baytown Hospital
Houston Methodist Clear Lake Hospital
Houston Methodist Sugar Land Hospital
Houston Methodist The Woodlands Hospital
Houston Methodist West Hospital
Quail Creek Surgical Hospital (Amarillo)
South Texas Spine and Surgical Hospital (San Antonio)
Texas Health Presbyterian Hospital Denton
Texas Institute for Surgery at Texas Health Presbyterian Dallas
Virginia
Centra Bedford Memorial Hospital
Inova Fair Oaks Hospital (Fairfax)
Lewisgale Hospital Montgomery (Blacksburg)
Sentara Williamsburg Regional Medical Center
Wisconsin
Froedtert Holy Family Memorial Hospital (Manitowoc)
Orthopaedic Hospital of Wisconsin (Glendale)
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Only 20 states are prepared for a public health emergency: What to know
Only 20 states are prepared for a public health emergency, a new Trust for America’s Health report found.
The “Ready or Not 2026: Protecting the Public’s Health from Diseases, Disasters, and Bioterrorism” report groups states into three performance tiers: high, middle and low. States were grouped based on their performance across 10 indicators: adoption of the nurse licensure compact; accreditation by the Public Health Accreditation Board and the Emergency Management Accreditation Program; state public health funding trends; community water system compliance; access to paid sick leave; seasonal influenza vaccination coverage; Leapfrog hospital safety grade; public health laboratory surge planning; and avoidable mortality. Read more about the methodology here.
In 2025, the U.S. faced a test of its public health emergency preparedness infrastructure after multiple disease outbreaks, natural disasters and changes to federal funding and policy. HHS eliminated thousands of positions across the CDC and the Administration for Strategic Preparedness and Response, and terminated more than $12 billion in pandemic-era public health grants. This combination put the nation’s remaining preparedness system at risk, according to the report.
The report found a number of improvement areas for public health preparedness, including:
- Varying access to paid sick leave, especially among low-wage, part-time and service-sector workers. Paid sick leave reduced disease transmission and increases recognition by employees of important preparedness infrastructure
- Flu vaccination rates remain low in many states.
- Stronger patient safety performance in hospitals, which can help maintain care quality and manage surge capacity during emergencies.
- Significant disparities in avoidable mortality persist across states and population groups.
- Aging infrastructure and increased weather-related threats harbor growing challenges to preparedness.
Here are the states, and the District of Columbia, that are the most and least prepared for a public health emergency:
High tier
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Illinois
- Kansas
- Maryland
- Massachusetts
- Maine
- Montana
- New Hampshire
- New Jersey
- North Carolina
- Pennsylvania
- Rhode Island
- Utah
- Vermont
- Virginia
- Wisconsin
Middle tier
- Arkansas
- Arizona
- District of Columbia
- Georgia
- Hawaii
- Idaho
- Indiana
- Louisiana
- Missouri
- Nevada
- New York
- North Dakota
- Nebraska
- Ohio
- Oregon
- South Carolina
- Tennessee
- Washington
Low tier
- Alabama
- Alaska
- Iowa
- Kentucky
- Michigan
- Minnesota
- Mississippi
- New Mexico
- Oklahoma
- South Dakota
- Texas
- West Virginia
- Wyoming
The post Only 20 states are prepared for a public health emergency: What to know appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
10 best, worst cities to start a career
Atlanta topped WalletHub’s 2026 ranking of the best and worst places to start a career, while New York City ranked worst.
For the ranking, released May 11, the personal finance company compared 182 cities — including the 150 most-populated U.S. cities, plus at least two of the most populated cities in each state — across two dimensions: professional opportunities and quality of life.
WalletHub evaluated the dimensions using 25 metrics ranging from availability of entry-level jobs to housing affordability.
Each metric was graded on a 100-point scale, with 100 representing the best conditions for job-market entrants. WalletHub used each city’s weighted average across all metrics to calculate its overall score and rank the cities. More information about the methodology is available here.
The best cities to start a career, according to the analysis:
1. Atlanta — 71.33
2. Orlando, Fla. — 70.28
3. Austin, Texas — 67.37
4. Tampa, Fla. — 67.10
5. Miami — 65.92
6. Charleston, S.C. — 64.12
7. Pittsburgh — 62.73
8. Knoxville, Tenn. — 61.82
9. Salt Lake City — 61.66
10. Columbia, S.C. — 61.16
The worst cities to start a career, according to the analysis:
1. New York City — 34.67
2. Bridgeport, Conn. — 35.79
3. Detroit — 37.17
4. Port St. Lucie, Fla. — 37.23
5. Chula Vista, Calif. — 37.86
6. Oxnard, Calif. — 37.88
7. Pearl City, Hawaii — 38.02
8. Shreveport, La. — 38.05
9. Jackson, Miss. — 38.12
10. Anaheim, Calif. — 38.66
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Hospital profitability: 20 things to know in 2026
Hospital margins are under pressure and the latest data shows the strain is not evenly distributed.
According to Kaufman Hall’s April 2026 National Hospital Flash Report, which draws on data from more than 1,300 hospitals nationwide, hospital finances are being squeezed from multiple directions at once. Expenses are running higher in early 2026 than they were a year ago. Revenues remain below sustainable levels, weighed down by an eroding payer mix. And patient volumes, while showing resilience in some service lines, have softened overall. Inpatient days are declining even as average length of stay holds steady.
Hospital performance is bifurcating sharply by size, geography, and market position. Large academic medical centers and health systems with 500 or more beds are holding up considerably better than smaller community and critical access hospitals, which are absorbing some of the steepest year-over-year margin declines on record. Regionally, the West is facing the most acute short-term pressure, while the South and Northeast show more stability in multi-year comparisons.
How margins are trending in early 2026
1. The median calendar year-to-date operating margin including allocations was 1.9% in February 2026, up from 1% in January — the lowest reading of the trailing 12-month period. Without allocations, the CYTD median came in at 5.5% in February, also up from 4.6% in January.
2. Looking at the monthly index, the single-month operating margin including allocations was 2.1% in February and 5.7% without allocations. That compares to a low of 1.0% in January and a peak of 6.4% in December 2025, the strongest single-month reading of the trailing year.
3. November 2025 was the weakest individual month in all of 2025, with a monthly operating margin of just 0.7% including allocations. The lowest CYTD operating margin of 2025 was 2.6%, recorded in April.
4. The peak CYTD operating margin in the trailing 12 months was 3.7%, recorded in December 2025 including allocations, and 7.3% without allocations.
5. Health system operating margins turned positive after two months in negative territory, according to Strata’s May Monthly Healthcare Industry Financial Benchmarks report. Health system margins increased from -0.3% in February to 0.4% in March. Strata’s report noted the slowly improving hospital margins indicate a “fragile recovery.”
Year-over-year and long-term national picture
6. The year-over-year comparisons tell a challenging story. National operating margin fell 13% comparing February 2026 to February 2025, while operating EBITDA margin dropped 12% over the same period.
7. Year-to-date, operating margin in early 2026 is essentially flat versus the same period in 2025. But zoom out and a recovery is visible: YTD operating margin is up 14% compared to the same period in 2023, and operating EBITDA margin is up 7% over that same three-year span.
Regional breakdown: where margins are and aren’t holding
8. Every region posted year-over-year operating margin declines in February 2026, but the depth of those declines, and the longer-term trajectory, varies considerably.
9. The West saw operating margin fall 21% year-over-year, the sharpest short-term decline of any region, and operating EBITDA margin fell 14%. Despite that, the region’s longer-term story is among the strongest: comparing YTD 2026 to YTD 2023, West operating margin is up 59% — the largest three-year gain of any region.
10. Midwest operating margin fell 9% year-over-year in February 2026, and fell 12% comparing YTD 2026 to YTD 2025. On a three-year basis, Midwest margins are up just 4% against YTD 2023, the smallest long-term recovery of any region.
11. The South posted a 16% year-over-year operating margin decline in February 2026, with operating EBITDA margin down 10%. The three-year view is more favorable: South operating margin is up 29% compared to YTD 2023.
12. The Northeast/Mid-Atlantic region reported the shallowest year-over-year decline, with operating margin down just 2%, though operating EBITDA margin fell a steeper 8%. On a three-year basis, the region’s operating margin is up 8% versus YTD 2023.
13. Great Plains operating margin fell 12% year-over-year and operating EBITDA margin fell 11%. The three-year comparison shows a 19% improvement in operating margin versus YTD 2023.
Performance by hospital bed size: a widening divide
14. The bifurcation of hospital performance is most stark when broken down by bed size. Smaller hospitals, particularly those in the 26–99-bed range, are absorbing the largest year-over-year margin hits, while the largest systems are the only category posting positive year-over-year growth.
15. Hospitals in the 0–25-bed category saw operating margin fall 22.8% year-over-year in February 2026, and decline of 17.3% comparing YTD 2026 to YTD 2025. Against YTD 2023, however, operating margin is up 17.2%, suggesting some recovery from the post-pandemic trough.
16. This size category is under the most acute pressure in the dataset. Hospitals with 26–99 beds posted a 23.9% year-over-year operating margin decline, the steepest of any bed size category. Operating EBITDA margin fell 21% over the same period. The three-year comparison offers some relief: operating margin is up 14.3% versus YTD 2023.
17. Hospitals with 100–199 beds saw a more moderate year-over-year operating margin decline of 2.9%, and a 3.8% decline comparing YTD 2026 to YTD 2025. 41. The three-year view shows operating margin up 6.7% versus YTD 2023.
18. Hospitals in the 200–299-bed range were one of only two size categories to post positive year-over-year operating margin growth, up nearly 1% in February 2026. Their three-year trajectory is also strong, with operating margin up 16% versus YTD 2023.
19. Hospitals with 300–499 beds saw a 5.3% year-over-year operating margin decline, and a significant 16.6% drop comparing YTD 2026 to YTD 2025. One bright spot: this group posted the strongest month-over-month swing of any bed size, with operating margin rising 13.6% from January to February 2026. The three-year comparison shows a 4.4% improvement versus YTD 2023.
20. The largest hospitals are clearly the strongest performers in this environment. Hospitals with 500 or more beds were the only other category, alongside the 200–299 group, to post positive year-over-year operating margin growth, up 3.1% in February 2026. Their three-year operating margin improvement of 23.9% versus YTD 2023 is the highest of any bed size, and 50. operating EBITDA margin is up 24.5% over that same span.
The post Hospital profitability: 20 things to know in 2026 appeared first on Becker’s Hospital Review | Healthcare News & Analysis.
Staffing, stewardship and AI: 5 resources for healthcare leaders
Healthcare continues to face tight margins, patient expectations keep climbing and clinical and operational leaders are being asked to do more with the teams and tools they already have. The organizations making a difference despite these challenges are the ones turning data, education, and coordination into measurable results.
Below are five resources from Becker’s Healthcare partners worth a closer look this week. Each tackles a different corner of the healthcare operating model but focuses on practical, tested approaches that leaders can learn from now.
1. From coverage to control: Rebalancing physician staffing for stability and growth
Physician staffing strategies built for short-term coverage often create long-term instability, eroding margins, straining permanent staff and limiting growth. This webinar explores how health systems are shifting from reactive coverage models to a more deliberate, strategic approach that supports both workforce stability and service line growth.
A useful watch for CMOs, workforce leaders and operations executives rethinking how their physician staffing model supports the organization’s broader strategic goals.
2. AI-embedded EHR: A practical path to outpatient efficiency
Outpatient settings are where many health systems feel the squeeze most acutely.This session looks at how AI embedded directly into the EHR is helping outpatient teams reclaim time, streamline workflows and improve the clinician experience without disrupting how care gets delivered.
Recommended for CMIOs, ambulatory leaders and IT executives evaluating how to operationalize AI inside the systems clinicians already use.
3. Reimbursement at risk: Rethinking water safety in the OBBBA era
Water safety has long been a regulatory and clinical concern, but evolving requirements are putting reimbursement on the line in new ways. This webinar examines what the OBBBA era means for hospital water management programs and how leaders can protect both patient safety and financial performance through a more proactive approach.
A timely resource for CEOs, facilities, infection prevention and quality leaders navigating an increasingly complex regulatory and reimbursement landscape.
4. Why hospital energy strategy is now a C-suite priority
Energy costs, resilience and sustainability have moved from the facilities department to the boardroom. This whitepaper details why hospital energy strategy now sits squarely on the C-suite agenda and how executive teams are linking energy decisions to financial performance, operational continuity and long-term organizational strategy.
Worth reading for CFOs, COOs and operations leaders looking to understand how energy strategy connects to enterprise priorities.
5. How to unlock smarter, more cost-effective care with stewardship
Stewardship programs, whether antimicrobial, supply or clinical, are one of the most underused levers for delivering smarter, more cost-effective care. This whitepaper outlines how leading organizations are using stewardship to drive both quality and financial outcomes, with practical guidance on building programs that scale.
Particularly relevant for CMOs, pharmacy leaders and quality executives looking to translate stewardship into measurable performance gains.
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Healthcare adds 37,300 jobs in April: 4 things to know
Healthcare employment rose by 37,300 in April, in line with the 12-month average of 32,000 monthly job gains, according to the U.S. Bureau of Labor Statistics.
The bureau released the March jobs report May 8.
Here are three more takeaways:
1. Ambulatory healthcare services employment rose by 18,200 in April, including a 2,300 increase in physician offices and a 10,800 increase in home health services.
2. Hospitals added 4,300 jobs in April, while employment in nursing and residential care facilities jobs climbed by 14,800.
4. Overall, the U.S. added 115,000 jobs in April, including gains in healthcare, transportation and warehousing, and retail trade. The bureau also said federal government employment continued to decline in April.
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Where are Leapfrog’s 5 ‘F’ hospitals?
Five U.S. hospitals have received an “F” safety grade from The Leapfrog Group for spring 2026.
Leapfrog calculates hospital safety grades using up to 22 CMS patient safety measures, data from the Leapfrog Hospital Survey and supplemental imputation. Read more about Leapfrog’s methodology here.
For spring 2026, safety grades were not assigned to the 450 hospitals that did not participate in the Leapfrog Hospital Survey in 2024 or 2025.
The move comes after five Palm Beach (Fla.) Health Network hospitals — part of Dallas-based Tenet Healthcare — filed a lawsuit against Leapfrog after receiving “F” and “D” safety grades. In March, a federal judge ruled the hospitals were deliberately punished with artificially low scores for not participating in the voluntary Leapfrog Hospital Survey. Under the ruling, Leapfrog was required to withdraw the five hospitals’ safety grades for fall 2024, spring 2025 and fall 2025 from its websites and send corrective disclosures to all entities that paid to license those grades.
“Although the court ruling only applied to five hospitals, Leapfrog does not apply programmatic changes to individual hospitals because the hospital safety grade is a national program. We expect to resume full grading in fall 2026,” Leapfrog said in a May 6 news release.
Hospitals have pushed back on Leapfrog’s safety grades for years, arguing the methodology is flawed and unfairly penalizes hospitals that do not participate. Two hospitals filed similar lawsuits in 2017 and 2019, though the cases were eventually dismissed.
In previous years, the “F” list has included more than a dozen hospitals.
Here is the most recent list:
Illinois
Roseland Community Hospital (Chicago)
Mississippi
South Central Regional Medical Center (Laurel)
West Virginia
CAMC Teays Valley Hospital (Hurricane)
Weirton Medical Center
WVU Fairmont Medical Center
See the list of Leapfrog’s 11 “A” hospitals here.
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Nurses fret AI overreliance could erode care, call for more guardrails
As U.S. nurses increasingly employ AI in their day-to-day tasks, the American Nurses Association is advocating for more nurse-led guardrails amid concerns of bias, unclear accountability and a decline in professional judgement.
On April 22, the ANA hosted an invitation-only “AI in Nursing Practice Think Tank” for nursing leaders to discuss how AI is affecting the profession and what safety protocols should be implemented.
According to a consensus summary, nursing leaders identified five areas of concern:
- Erosion of professional judgement and critical thinking: “Poorly designed or rapidly deployed tools may diminish nurses’ ability to see the whole patient, question outputs and exercise professional reasoning.” They also voiced worries about overreliance and automation bias.
- Unclear accountability and liability: Nursing leaders are concerned about responsibility when AI tools influence care decisions. A common concern was fear of licensure exposure.
- Bias that worsens equity and trust: Patient safety could be at risk if AI tools have algorithmic bias or incorrect data, leaders said.
- Cognitive burden and workflow harm: Even if an AI is designed to alleviate workload, a poor rollout can negatively affect cognitive burden.
- Lack of nursing-specific governance and standards: Most AI frameworks do not specify nursing and are not applicable to practices at the bedside, in education or decision-making.
In its May 5 report, the ANA — which represents more than 5 million U.S. nurses — recommended five action items to address these concerns:
- Issuing clear, nurse-led guardrails
- Curating a nursing AI playbook
- Advancing AI literacy and competence
- Strengthening policy and regulatory advocacy
- Sustaining robust cross-sector collaboration
Access the report here.
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Fatality risk grows 8% per added med-surg nurse patient: Study
For every additional patient assigned to a medical-surgical nurse in Pennsylvania, there is an associated 8% increase in fatality risk within 30 days, according to a study published April 30 in Medical Care.
The study analyzed outcomes of nearly 550,000 medical and surgical patients who received care at a Pennsylvania hospital in 2022 or 2023. More than 2,700 direct care nurses were included in the study, which compared patient outcomes to med-surg nurse staffing ratios.
Researchers at the Philadelphia-based University of Pennsylvania’s nursing department conducted the study, as well as several others focused on nurse-to-patient ratios. In Pennsylvania hospitals, unit-specific plans govern staffing rather than mandated ratios.
Across 132 Pennsylvania hospitals, each additional patient assigned to a nurse was associated with 8% higher odds of patient death within 30 days, 4% higher odds of hospital readmission and 2% increase in length of stay, the study found.
Hospital nurse staffing varies from three to nine patients per nurse in Pennsylvania, according to a May 5 news release from Penn Nursing. The study found an average of 5.9 patients per med-surg nurse, which researchers said is a high workload that can worsen outcomes and employee well-being.
Each additional patient per nurse was associated with 33% higher odds of increased nurse burnout, 43% higher odds of job dissatisfaction and 27% higher odds of intent to leave, according to the study.
If hospitals imposed a 4-to-1 nurse-to-patient ratio in med-surg units, the researchers estimate Pennsylvania hospitals could annually save $66 million due to lower turnover. They also predicted 70,000 fewer hospital days — aka, lower length of stay — resulting in more than $239 million in savings per year.
“[H]ospital variation in nurse staffing is quite consequential for whether patients survive their hospital stay,” the researchers concluded. “Our study and others suggest that nurse understaffing is associated with turnover and setting minimum safe nurse staffing is a direct intervention to reduce understaffing.”
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10 hiring ‘hot spots’ for new graduates
Birmingham-Hoover, Ala., is the top U.S. metropolitan area for college degree holders in their 20s, according to a study from payroll provider ADP.
ADP analyzed anonymized payroll data from more than 209,000 Americans ages 20-29 at more than 20,000 U.S. employers from January 2025 to January 2026, according to the analysis, which was published May 3. The study ranked 53 U.S. metropolitan areas with at least 1 million residents, grading them on wages, hiring and cost of living.
The metropolitan areas were ranked based on their combined percentile across annual wage estimates, nation-to-metro cost of living ratio, affordability-adjusted annual wage and hiring rates.
Below are the 10 top-ranked metropolitan areas, along with their combined percentile rank:
1. Birmingham-Hoover, Ala. — 100
2. Tampa-St. Petersburg-Clearwater, Fla. — 98
3. San Jose-Sunnyvale-Santa Clara, Calif. — 96
4. Columbus, Ohio — 94
5. Raleigh, N.C. — 92
6. Tulsa, Okla. — 90
7. San Francisco-Oakland-Hayward, Calif. — 88
8. Nashville-Davidson-Murfreesboro-Franklin, Tenn. — 87
9. Charlotte-Concord-Gastonia, N.C. — 85
10. New York City-Newark-Jersey City, N.J. — 83
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Georgia hospital names Atrium Health Navicent Baldwin COO as CEO
Thomas “Tog” Goss, MSN, RN, was appointed CEO of Putnam General Hospital in Eatonton, Ga., effective June 1.
Mr. Goss will join Putnam General from Atrium Health Navicent Baldwin, a 140-bed acute care hospital in Milledgeville, Ga., where he serves as COO, according to a hospital news release. Atrium Health Navicent, based in Macon, Ga., is part of Charlotte, N.C.-based Advocate Health, which operates a network of hospitals and affiliates across central Georgia, including Navicent Baldwin. Putnam General is affiliated with the Navicent network.
He will succeed Alan Horton, who is retiring after 12 years as CEO and nearly 50 years in hospital leadership.
Mr. Goss has a clinical and operational background, with experience as an emergency medical technician, registered nurse and nursing director.
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What to Expect When Working for a Nurse Staffing Agency
Starting a new nursing job in metro Atlanta—or anywhere in Georgia, South Carolina, Alabama, Florida or beyond —can feel overwhelming, even when you know it’s the right move. Working for a nurse staffing agency opens the door to exciting opportunities like travel nursing jobs, per diem nursing positions, and flexible contract nursing assignments, but for many nurses, the process can seem mysterious.
Here’s what to expect and how to prepare so you can start your journey with confidence.
Whether you’re interested in contract nursing jobs, per diem, or full-time placements, the process of joining a nursing agency is straightforward.
- Explore Open Positions
Start by browsing our current healthcare staffing opportunities, including travel nurse contracts and per diem RN jobs across Georgia. You can view all available positions [here]. - Apply and Submit Your Resume
Once you find a role that matches your skills and interests—like emergency department nursing jobs, radiology technologist positions, or ICU contract assignments—submit your application. Our recruitment team reviews your resume to ensure a great fit. - Complete Skills Assessments
After initial screening, you’ll complete online assessments to evaluate your clinical expertise. - Interview and Client Screening
Next, you’ll interview with a recruiter from Staff Relief. Some positions require additional interviews with the hiring facility, especially for rapid response nursing or specialized roles.
The good news? This process typically moves fast—most candidates receive an offer within 9 days of applying.
More Earning Potential
One of the biggest reasons nurses choose agencies like Staff Relief is the pay. Per diem and contract nursing jobs can pay up to 50% more than traditional staff positions. You’ll also have access to the same premium assignments available with leading partners such as Aya Healthcare, AMN Healthcare, and Medical Solutions.
More Flexibility and Freedom
When you work with a nurse staffing agency, you decide when and where you want to work. Whether you prefer travel nurse assignments across the Southeast or local shifts around Georgia, you have control over your schedule.
More Responsibility and Professional Growth
As a contract or per diem nurse, you’ll take on additional responsibilities like tracking time and attendance. While this requires organization, it also builds valuable skills in accountability and independence.
More Variety and Travel
You won’t be tied to one facility. With travel nursing jobs, you can explore new cities, gain diverse experience, and enjoy housing assistance coordinated through agency partnerships.
More Security and Benefits
Even though you’re working flexible assignments, you still receive comprehensive benefits. Staff Relief provides health insurance and other perks so you can feel secure in your role.
If you’re a nurse who thrives in a fast-paced, dynamic environment and values more freedom, higher pay, and a variety of assignments, agency work could be your ideal career path.
Staff Relief partners with major healthcare staffing leaders to offer you access to top contracts and exclusive opportunities. Ready to get started?Contact Staff Relief today to learn more about our per diem nursing jobs, travel nurse assignments, and allied health contracts in Georgia. Let the best nurse staffing agency in Geogia find the perfect fit for your skills and goals.
Travel Nurse Pay in Georgia – Updated
Working as a contract nurse or per diem nurse in Georgia opens doors to flexibility, premium pay rates, and the chance to grow your experience across different healthcare settings. Whether you’re comparing travel nursing jobs, exploring remote RN jobs, or looking into per diem nursing positions, it’s essential to understand the factors that impact your earnings so you can make informed decisions and advocate for fair compensation.
Below, you’ll find everything you need to know about travel nurse pay in Georgia, average hourly rates, and how variables like specialty and location shape your paycheck.
When you partner with a nursing staffing agency or medical staffing agency, you’ll likely choose between contract assignments and per diem shifts:
- Contract Nursing Jobs: You’ll sign an agreement to work a set number of hours over a defined period, such as 8–13 weeks. Many contract nursing jobs offer guaranteed hours, premium rates for urgent needs, and stipends for housing and travel.
- Per Diem Nursing Jobs: “Per diem” means “per day.” These shifts are typically scheduled a week at a time, providing maximum flexibility for nurses who prefer short-term or occasional work. Per diem nurses often receive higher hourly rates to compensate for the lack of long-term commitment and benefits.
Whether you’re drawn to the stability of a contract or the freedom of per diem nursing shifts, you’ll be paid hourly, with rates that can fluctuate based on demand and specialty.
No two assignments are exactly the same. Here are the main factors that determine what you’ll earn as a travel nurse or per diem nurse in Georgia:
1. Location
Urban areas like Metro Atlanta and Savannah typically offer higher compensation compared to rural hospitals and clinics. Travel nurse jobs in Atlanta often pay a premium to attract experienced RNs to high-volume facilities.
2. Specialty
Your area of expertise makes a significant difference. Roles in the emergency department, ICU, operating room, and critical care nursing often command the highest hourly rates. Specialized skills like medical imaging, radiology technologist jobs, or dialysis RN contracts can further boost your earning potential.
3. Experience and Credentials
More years in the field—and specialty certifications—qualify you for higher-paying assignments. Rapid response nursing jobs and crisis response contracts also tend to pay more due to urgency and complexity.
4. Facility Type
Pay can vary depending on whether you’re working in an acute care hospital, skilled nursing facility, outpatient clinic, or rehab center. Some settings offer incentives like retention bonuses or completion bonuses.
5. Travel Requirements
Assignments requiring you to commute 50+ miles often include additional stipends or elevated pay rates to offset costs and time away from home.
While rates fluctuate weekly based on demand and season, here’s what you can generally expect in Georgia:
- General RN: $40–$46 per hour
- General RN (Metro Atlanta): $48–$55 per hour
- Specialty RN (ICU, OR, ED): $55–$75+ per hour, depending on urgency and shortage areas
- Licensed Practical Nurse (LPN): $25–$40 per hour
- LPN (Metro Atlanta): $30–$45 per hour
These figures often include travel stipends and housing allowances. For high-paying travel nursing companies or crisis response contracts, rates can exceed $80 per hour in peak demand.
Some agencies bundle housing and travel reimbursements, while others pay a higher hourly rate without stipends.
Before accepting a contract, review details carefully:
- Hourly base pay
- Housing allowance or provided housing
- Meal and incidentals stipends
- Travel reimbursements
- Completion and referral bonuses
If you’re unsure whether a pay package is competitive, compare it with similar contract nursing jobs.
- Get certified in high-demand specialties like emergency room nurse staffing, ICU nursing, or radiology technologist work.
- Consider rapid response nursing or ICU contract nurse positions for premium rates.
- Pick up flexible options like weekend nursing contracts or extra per diem shifts to maximize income.
- Keep your licenses and certifications current to qualify for the broadest range of assignments.
If you’re ready to explore per diem nursing jobs in Georgia or secure a travel nurse contract with competitive pay and benefits, Staff Relief, Inc. is here to help.
Contact us today to learn more about available contracts and start earning what you deserve.
The Ultimate Guide to Per Diem and Travel Nursing Jobs in the Southeast
If you’re an RN exploring your next career move, you’re not alone. Demand for per diem nursing jobs, travel nursing assignments, and contract nursing positions continues to rise across the Southeast—including Georgia, Florida, Alabama, and North Carolina.
At Staff Relief, we specialize in connecting nurses with flexible, rewarding opportunities at top healthcare facilities. Whether you’re searching for remote RN jobs, weekend nursing contracts, or emergency department nursing careers, this guide will help you understand your options and how to get started.
Per diem nursing offers unmatched flexibility. You can pick up shifts on your schedule—ideal for maintaining work-life balance or supplementing your income. Contract nursing jobs, meanwhile, provide stability for a set duration, often with higher pay rates and benefits.
- Flexible nursing shifts that fit your lifestyle
- The ability to work in acute care, skilled nursing facilities, or inpatient care units
- Opportunities to gain experience in critical care, emergency departments, or medical imaging
- Access to rapid response nursing jobs and crisis response travel nurse contracts that offer premium compensation
- The chance to build your resume with respected employers like Aya Healthcare, AMN Healthcare, and Medical Solutions
Many nurses are drawn to the Southeast for its competitive pay and growing healthcare networks. Here are some popular areas to consider:
- Georgia: From Atlanta to Savannah, per diem nursing jobs in Georgia are in high demand. If you’re wondering how to become a travel nurse in Georgia, Staff Relief can guide you through licensing and onboarding.
- Florida: Coastal communities and urban hospitals alike need RNs for contract nursing jobs in Florida, especially in ICU, OR, and emergency room nurse staffing.
- North Carolina: Explore travel nurse assignments in North Carolina, including rapid response nursing and critical care contracts.
- Alabama: More facilities are offering remote RN jobs in Alabama and local contracts to address staffing shortages.
You have more options than ever to search for your next role. While many nurses and allied health professionals look on popular platforms like Indeed and Vivian, applying through multiple agencies can be time-consuming and repetitive.
Staff Relief makes it simpler. Our job board and mobile app put thousands of opportunities in one place. You can browse, compare, and apply to positions without juggling multiple applications or credentialing processes.
Here are a few resources to explore:
- Staff Relief Job Board & Mobile App – Your all-in-one hub for per diem, travel, and contract jobs, with a streamlined application process and dedicated support.
- Indeed – Search a wide range of listings for nursing and allied health jobs.
- Vivian Healthcare Jobs – Compare pay packages and contract details across agencies.
Ready to save time and find your next assignment faster? Start with Staff Relief’s platform for the most efficient experience
Aya Healthcare, AMN Healthcare, and Medical Solutions are some of the most respected companies in the industry offering extensive travel nursing, per diem, and rapid response assignments nationwide. As a partner, Staff Relief has access to some of the same contracts and exclusive opportunities available through Aya, AMN, and Medical Solutions. You can explore top-paying positions without having to apply separately to multiple agencies. Whether you’re interested in Aya Healthcare contracts, AMN Healthcare rapid response nursing jobs, or Medical Solutions travel nurse assignments, our team can help you compare options and secure the role that fits you best.
Choosing the right nursing agency is essential. Whether you’re evaluating Aya Healthcare reviews, AMN Healthcare pay packages, or Medical Solutions job openings, here are factors to consider:
- Transparent pay packages and benefits
- Support with licensing and credentialing
- Access to crisis response contracts and rapid response nursing jobs
- A reputation for placing nurses in top paying travel nursing companies
- Ongoing support and career development resources
Staff Relief partners with major systems and local facilities to deliver healthcare staffing solutions that prioritize both the nurse and the patient.
If you’re searching for flexible RN shifts, contract nursing jobs, or remote nursing positions, we’re here to help. From emergency department nurse jobs to radiology technologist staffing, our team can match you with assignments that fit your goals.
Connect with Staff Relief today to get personalized recommendations, compare contracts, and start your next chapter with confidence.
Pros and Cons for Working for a Nurse Staffing Agency
In today’s fast-changing healthcare landscape, more nurses are exploring flexible career paths, including per diem nursing jobs, travel nursing contracts, and remote RN positions. Whether you’re a seasoned nurse searching for higher pay or a new grad eager to explore diverse settings, working with a nursing staffing agency can be a rewarding option. But like any career move, it’s important to weigh the benefits and challenges before deciding.
Below, we break down the main pros and cons of working with a medical staffing agency in Georgia and across the Southeast, so you can make the best choice for your lifestyle and goals.
One of the top reasons nurses choose per diem nursing positions or local contract nursing is the freedom to control their schedule. Unlike full-time hospital roles, contract assignments and per diem shifts let you decide when and where you work. This flexibility is ideal if you have family commitments, are pursuing further education, or simply want more autonomy in your day-to-day life.
Agencies like Aya Healthcare, AMN Healthcare, and Medical Solutions often post weekend nursing contracts, PRN RN positions, and rapid response nursing jobs you can pick up on your terms.
If maximizing your earnings is a priority, you’ll be glad to know that contract nursing jobs and per diem shifts typically pay higher hourly rates compared to permanent staff roles. These assignments often include stipends for meals, lodging, and travel—especially for travel nurse jobs in Atlanta, Savannah, and the Florida Panhandle. Many nurses find that with smart budgeting; they can work fewer shifts while maintaining or even increasing their income.
Plus, expenses related to travel nursing—like transportation and temporary housing—are often tax-deductible, creating additional financial benefits.
For nurses who thrive on change, working with a healthcare staffing agency provides a steady stream of new experiences. You’ll build your skills across different units, such as emergency departments, inpatient care, and even specialized areas like radiology technologist jobs or diagnostic imaging. This variety not only helps you stay engaged but also makes your resume stand out to future employers.
While flexible shifts are a major perk, it’s important to recognize that per diem nursing jobs don’t always guarantee steady hours. You may have weeks packed with back-to-back assignments, followed by slower periods. In some cases, last-minute schedule changes can impact your plans. If you prefer consistency, consider long-term contract nursing jobs, which often range from 6 to 17 weeks and offer more predictable schedules.
Contract and travel nurses frequently rotate among facilities, from skilled nursing facilities to acute care hospitals. Each location has its own protocols, electronic health records, and workplace culture. While you’ll eventually become comfortable in new settings, the learning curve can feel steep, especially when starting out. Nurses who value long-term relationships with coworkers and patients may find this aspect challenging.
If you’re adaptable, resourceful, and excited by the idea of working in diverse environments, you’re well-positioned to succeed. Many RNs say contract work rekindled their passion for patient care, exposed them to innovative treatments, and expanded their professional networks.
Whether you’re interested in remote nursing jobs in Alabama, ICU travel nurse assignments in Georgia, or emergency room contracts throughout the Southeast, there’s no shortage of options through reputable agencies like Aya Healthcare, AMN Healthcare, and Medical Solutions.
Ready to explore per diem nursing positions or contract opportunities? Here are a few steps to begin:
- Research Top Agencies: Read reviews and compare pay packages, benefits, and housing support.
- Set Your Priorities: Decide what matters most—schedule flexibility, pay rate, location, or specialty.
- Prepare Documentation: Update your licenses, certifications, and resume.
- Search Nursing Jobs Online: Use platforms like Indeed, Vivian Health, and agency job boards to find assignments that match your goals.
- Ask Questions: Speak with recruiters to understand expectations, cancellation policies, and support resources.
Working with a nursing staffing agency can be an empowering way to build a flexible, well-paid, and fulfilling career. If you’re considering making a change, take time to explore your options and connect with agencies committed to supporting nurses at every step.
Explore current per diem and contract openings with Staff Relief today and discover how flexible nursing can work for you.
How to Get a High Paying Contract Nursing Job
Contract nursing offers the chance to do meaningful work, gain diverse experience, and earn competitive pay. Whether you’re pursuing contract nursing jobs, per diem nursing positions, or rapid response assignments, the key to maximizing your income is preparation and strategy.
If you’re ready to secure a high-paying contract nursing job, use these proven tips to set yourself apart and negotiate pay that reflects your expertise.
Your resume is your first impression. A clear, polished resume highlights your skills, certifications, and professional accomplishments, and it determines whether you’ll be invited to interview.
Include:
- Your nursing specialties (such as ICU, emergency department, or medical imaging)
- Certifications (like ACLS, BLS, or specialty credentials)
- Details about your experience in different care settings, such as inpatient care, skilled nursing facilities, or acute care staffing
It’s normal to have employment gaps but be ready to confidently explain them during interviews. A well-organized resume positions you as a serious professional ready for high-paying nursing contracts.
Keeping your credentials updated makes you a more attractive candidate and can improve your earning potential.
Make sure to:
- Renew essential licenses and certifications promptly.
- Consider adding specialty certifications that are in demand for travel nursing jobs and contract assignments.
- Stay up to date with immunizations required by hospitals and clinics. Being ready with all documentation can speed up onboarding and help you access crisis response nursing jobs or urgent needs contracts that often pay premium rates.
The more prepared you are, the easier it is for a nurse staffing agency or recruiter to match you with higher-paying positions.
Professional references can be the deciding factor in landing a top-paying assignment.
Employers and recruiters rely on references to verify your:
- Clinical skills
- Professionalism
- Reliability
Choose references who can confidently speak to your work ethic and performance. Positive recommendations can open the door to flexible nursing shifts, per diem contracts, and specialized roles that pay more.
Flexibility is often rewarded in the world of contract nursing.
Consider these options to boost your pay:
- Accepting night shifts or weekends, which usually come with higher hourly rates.
- Taking assignments in locations experiencing shortages, such as rural facilities or emergency department nursing jobs.
- Being open to rapid response contracts or crisis response assignments, which often offer premium compensation.
When you demonstrate a willingness to adapt, you make yourself more valuable to medical staffing agencies and healthcare employers.
In contract nursing, your reputation follows you from one facility to the next. A strong track record makes it easier to secure higher-paying contracts and preferred assignments.
Tips for maintaining a great reputation:
- Be punctual and dependable.
- Communicate clearly with staffing agencies and supervisors.
- Go the extra mile to provide excellent patient care.
Facilities are willing to pay more to bring on nurses with proven reputations for excellence.
Being a contract nurse offers countless benefits, from career variety to premium pay. To make the most of your opportunities:
- Invest time in preparing a strong resume.
- Keep certifications and immunizations current.
- Maintain excellent references.
- Stay flexible with shifts and assignments.
- Build and protect your professional reputation.
When you combine preparation with dedication, you can consistently secure high-paying contract nursing jobs that match your skills and goals.
If you’re looking for your next opportunity, Staff Relief, Inc. is here to help. We partner with hospitals, clinics, and healthcare facilities to connect nurses with the best assignments in Georgia and beyond.
Contact us today to explore available contracts and start earning what you deserve.
How to Find the Best Nursing and Allied Health Jobs in 2025
If you’re thinking about a career change this year, you’re not alone. Thousands of nurses and allied health professionals are exploring contract nursing, per diem shifts, and even remote RN jobs to gain more flexibility, better pay, and fresh experiences.
But with so many options and so many staffing agencies—how do you know where to start?
This guide will walk you through:
✅ Why more professionals are choosing contract and per diem work
✅ How to evaluate agencies and read nursing agency reviews
✅ Where to find the best nursing jobs in 2025
✅ Tips for comparing assignments and getting hired faster
The days of sticking to one hospital job for your entire career are long gone. Today’s nurses are building more dynamic, customized careers—often combining contract assignments with per diem shifts.
The benefits of contract nursing are clear:
- Higher pay compared to permanent staff roles
- Housing and travel stipends
- Bonuses for completing assignments
- The chance to build experience in specialized areas like ICU, ER, and diagnostic imaging
- Flexibility to take time off between contracts
Meanwhile, per diem nursing jobs offer even more control over your schedule. You can pick up shifts when you want—whether that means extra weekends or just a few days a month.
If you’re drawn to this flexibility, you’re in good company. Contract and per diem work have become the fastest-growing segments of healthcare employment.
Once you decide to make a change, your next step is choosing a partner to help you find assignments. But not all agencies are the same.
Before you commit, take time to read nursing agency reviews. Here’s what to look for:
- Transparency in pay packages and benefits
- Support with licensing, credentialing, and onboarding
- Access to rapid response nursing jobs and high-demand contracts
- A track record of placing candidates in the highest paying travel nursing companies
- Clear communication and responsive recruiters
At Staff Relief, we know that trust matters. As a partner of Aya Healthcare, AMN Healthcare, and Medical Solutions, we can give you access to exclusive contracts without the hassle of applying to multiple platforms.
There are dozens of websites that list healthcare jobs, but it’s easy to get overwhelmed. To save time, start with the best nursing job sites for 2025:
- Staff Relief Job Board & Mobile App – Your one-stop platform to see per diem, contract, and travel nursing jobs nationwide, including remote RN jobs and medical imaging positions.
While many agencies focus on nursing alone, allied health roles are booming, too. If you’re a technologist or imaging specialist, consider exploring:
- Radiology technologist jobs in hospitals and outpatient centers
- Diagnostic imaging careers in high-demand specialties
- Medical imaging staffing agencies that can connect you to flexible contracts
- Radiographer employment for mobile imaging services or large health systems
Staff Relief supports professionals across disciplines and can help you find medical imaging jobs near you with excellent pay and benefits.
Ready to pick up extra shifts or transition into per diem work full-time? Here are tips to get per diem nursing jobs faster:
- Keep your credentials and health records updated.
- Sign up with an agency that has real-time job listings.
- Use the Staff Relief app to get instant alerts when new shifts are posted.
- Be proactive—per diem openings often fill quickly.
Whether you want the best remote nursing jobs for RNs, the stability of contract work, or the variety of per diem assignments, 2025 is the perfect year to take control of your career.
At Staff Relief, we make it easy to:
- Access the highest paying travel nursing companies
- Compare contracts side by side
- Read verified nursing agency reviews
- Secure opportunities in radiology, imaging, and allied health
- Apply once and explore thousands of jobs nationwide
Connect with Staff Relief today, and let’s build your path forward together.
Everything You Need to Know About Travel Nurse Credentialing
Every hospital, clinic, and long-term care facility has its own standards for verifying a clinician’s qualifications and readiness to practice. Even if you’ve worked at a similar facility before, you can’t automatically carry over your credentials. Each assignment requires you to complete a credentialing and onboarding process to ensure patient safety and compliance with regulations.
Credentialing typically includes:
- Drug screening
- Health assessments
- Proof of licensure and certifications
- Background checks and reference verifications
- Competency exams
- Facility-specific training and onboarding
Many nurse managers or department leaders will schedule a phone or video call to review workflows, discuss expectations, and confirm you’ve completed all requirements before your start date.
Preparation is key. Keeping all your essential documents organized will save you time and stress whenever you accept a new assignment. Here’s what you’ll need to have ready:
- Copies of your professional license(s) and any specialty certifications (such as BLS, ACLS, PALS)
- Two valid forms of identification (e.g., driver’s license and passport)
- A record of your annual physical exam (valid for one year)
- TB test results (valid for one year)
- Drug screen results
- Immunization and titer records (MMR, Varicella, Hepatitis B, and others)
- Proof of flu vaccination (especially if starting in the fall or winter)
- COVID vaccination records if required by the facility
- Payroll forms and direct deposit information
- References and verified work history
- Competency test results (if applicable)
If you want to avoid delays, consider getting your TB test, physical, and immunizations updated while you’re applying for contracts. Staying current helps you move quickly when the right opportunity arises.
Most healthcare facilities require online assessments to verify your competency in your specialty. These assessments might include:
- Skills checklists
- Clinical scenario testing
- Electronic medical record (EMR) training modules
Once you pass these evaluations, you’ll typically complete one to two days of orientation to get familiar with the facility’s policies, documentation standards, and workflows. This process helps ensure you can provide safe, effective care from day one.
If you work in in-demand roles such as ER RN, PCU RN, CT Technologist, RRT, Surgical Tech, Mammo Tech, Home Health RN, or M/S RN, expect additional verifications and specialty-specific assessments. Facilities often have strict guidelines for these positions due to the complexity of care and the need for current certifications.
Staff Relief’s credentialing team can walk you through these specialty requirements step by step so you feel confident and prepared.
Large national agencies often have more rigid, self-directed credentialing processes. Working with a regional partner like Staff Relief provides you with hands-on support. Our team will:
- Help you track deadlines for documents and assessments
- Coordinate background checks and health screenings
- Connect you with local resources for TB testing and physicals
- Answer your questions about compliance and onboarding
This personal guidance ensures nothing falls through the cracks—and you’re always ready to step into your next assignment.
Credentialing isn’t a one-time process. Here are a few habits that can help you stay organized:
- Keep a digital folder with scanned copies of your documents
- Mark your calendar with expiration dates for your TB test, physical, and certifications
- Get your annual flu shot early if you expect to start an assignment in the fall
- Check whether your next facility requires a COVID vaccine or booster
- Keep your immunizations up to date to avoid delays
Being proactive makes you more competitive for premium travel contracts and quick-start assignments.
Navigating credentialing can feel like a lot to manage, especially if you’re juggling multiple offers. That’s why choosing the right staffing partner is so important.
Staff Relief has years of experience supporting clinicians across Georgia, Alabama, Florida, and the Carolinas. Whether you’re a first-time traveler or a seasoned professional, you’ll have a dedicated team behind you to make credentialing smooth, transparent, and stress-free.
If you’re exploring travel nursing jobs or allied health contracts in the Southeast, our team is here to help you navigate credentialing and start your next adventure with confidence. Contact Staff Relief today to learn about current opportunities and get expert support every step of the way.
Addressing Georgia’s Critical Nursing Shortage
The nursing shortage in Georgia has reached critical levels in 2025, with nearly every county—urban and rural—struggling to recruit and retain qualified healthcare professionals. This crisis isn’t just about open positions; it’s about ensuring patients receive safe, timely, and compassionate care when they need it most.
From major hospitals to long-term care facilities, healthcare organizations are urgently seeking skilled nurses, surgical techs, and allied health professionals who can step into high-demand roles and make an impact.
Several factors continue to drive Georgia’s nursing shortage:
- Rising demand for healthcare services: The state’s aging population and expanded access to care have increased the need for RNs, LPNs, and allied health professionals.
- Burnout and workforce attrition: The lingering effects of the pandemic, combined with long hours and emotional stress, are pushing many clinicians to reduce hours, retire early, or leave the field altogether.
- Education and training bottlenecks: Limited capacity in nursing schools and faculty shortages continue to constrain the pipeline of new graduates.
- Rural disparities: Non-metro counties face even steeper challenges recruiting clinicians, leaving communities with limited access to primary and specialty care.
As a result, many hospitals and clinics are leaning heavily on travel contracts, per diem staff, and flexible assignments to keep up with patient needs.
The staffing shortage has ripple effects throughout Georgia’s healthcare infrastructure:
- Hospitals are relying on travel clinicians—especially in specialties like ER RNs, PCU RNs, and Surgical Techs—to fill critical gaps.
- Skilled professionals such as CT Technologists, RRTs, Mammo Techs, and Home Health RNs remain in high demand, driving up competition and pay rates.
- Burnout among the remaining workforce leads to higher turnover, further deepening shortages.
- Patients experience longer wait times, delayed procedures, and uneven access to care, particularly in rural and underserved areas.
The result is a cycle of strain that requires strategic intervention.
While the challenges are significant, Georgia’s healthcare leaders are adopting innovative strategies to rebuild the workforce and improve retention:
1. Expanding Educational Pathways
- New state investments in nursing schools and allied health programs are increasing enrollment capacity.
- Fast-track bridge programs are helping LPNs and paramedics advance to RN licensure more efficiently.
2. Financial Incentives and Career Support
- Loan repayment and tuition reimbursement programs are helping attract graduates to high-need areas.
- Retention bonuses and flexible scheduling are becoming standard in many contracts.
3. Investing in Burnout Prevention
- More facilities are offering mental health resources and dedicated time off to protect clinician well-being.
- AI-supported scheduling tools are helping balance workloads and reduce last-minute staffing gaps.
4. Expanding Telehealth and Remote Care
- Telehealth adoption continues to grow in 2025, allowing clinicians to manage certain care remotely.
- Hybrid care models are easing staffing pressures in rural counties.
5. Embracing Flexible Staffing Models
- Short-term contracts, rapid response assignments, and per diem shifts give clinicians more options to work on their terms.
- Many clinicians are finding that a mix of travel and local assignments offers better work-life balance.
Healthcare facilities across Georgia and the Southeast increasingly rely on experienced staffing agencies to fill urgent and specialized positions. When you partner with a staffing agency that understands the local landscape, you gain access to:
- Skilled clinicians ready to step into critical roles—whether it’s an ER RN, PCU RN, CT Tech, RRT, or Mammo Tech.
- Flexible workforce solutions to manage seasonal demand and unexpected absences.
- Streamlined credentialing and onboarding to get staff in place faster.
- Insights into regional pay trends and incentives.
Staff Relief, for example, has built long-standing partnerships with hospitals, outpatient centers, and home health agencies across Georgia, Florida, Alabama, and the Carolinas, making it easier to adapt to changing needs.
If you’re considering your next step in nursing or allied health, there has never been a better time to explore opportunities in Georgia. Clinicians with experience in specialties like emergency nursing, progressive care, surgical services, medical-surgical units, and diagnostic imaging are in especially high demand.
With flexible contracts, competitive compensation, and support from experienced recruiters, you can build a career that aligns with your goals and helps meet a pressing need.
Georgia’s nursing shortage is a complex, urgent issue—but progress is happening. By investing in education, supporting the workforce, embracing innovation, and building strong partnerships, the state is working to rebuild its healthcare capacity.
If you’re a healthcare professional ready to make an impact—or a facility seeking experienced clinicians—this is the moment to take action.
Ready to explore the latest opportunities or learn how strategic staffing can help? Contact Staff Relief today and join the effort to strengthen Georgia’s healthcare system for everyone.
10 Tips for Travel Nurses
Travel healthcare is more than just an assignment, it’s an opportunity to expand your skills, explore new places, and make an impact where it matters most. Whether you’re a seasoned travel nurse, a respiratory therapist, or a surgical technologist, knowing how to navigate contracts and maximize your experience is key to success.
Here are ten essential tips every travel healthcare professional should keep in mind.
1. The Demand for Your Skills is Higher Than Ever
In 2025, healthcare facilities across the Southeast in Georgia, Alabama, Florida, and the Carolinas are experiencing critical staffing shortages. High-demand specialties like CT Tech, ER RN, Surgical Tech, RRT, PCU RN, Mammo Tech, Home Health RN, and M/S RN are seeing unprecedented opportunities.
Travel nursing jobs and allied health contracts are plentiful, but competition can be fierce for the best assignments. Staying flexible and proactive will help you secure roles that match your expertise and goals.
2. Understand Tax Implications of Travel Assignments
Many clinicians overlook how travel pay affects their taxes. Housing stipends, travel reimbursements, and per diem allowances can all impact your taxable income. It’s wise to consult a tax professional who understands healthcare contracts to ensure you’re planning ahead and taking advantage of eligible deductions.
3. Credentialing and Compliance Take Preparation
Every state has different licensure and credentialing requirements. Georgia, Florida, and the Carolinas all have their own rules around background checks and health records.
Be prepared to provide:
- A TB test (valid for 1 year)
- A current physical exam (valid for 1 year)
- Titers and immunization records
- A background check
- A drug screen
It’s smart to get your TB test, physical, and immunizations done while you’re applying so you’re ready as soon as you receive an offer. Keep your immunizations updated, including your flu shot in the fall and COVID vaccinations where required. This will prevent delays when it’s time to start your contract.
Working with a healthcare staffing agency like Staff Relief ensures you’ll have help coordinating these documents and understanding what’s required for each facility.
4. Housing Options Vary by Assignment
Some contracts include housing stipends, while others offer pre-arranged accommodations. It’s critical to understand:
- What your stipend covers
- Whether you’ll be responsible for utilities, deposits, or furniture
- How your housing affects your taxable income
If you prefer to find your own place, Staff Relief can help source local housing options and connect you to reputable providers in your assignment area.
5. Your Reputation Will Follow You
Healthcare facilities often work with the same staffing partners across regions. Showing up on time, being adaptable, and maintaining professionalism will build your reputation and make it easier to secure future assignments.
Positive references can help you access competitive roles in specialties like ER, PCU, and surgical services.
6. Flexibility is Your Superpower
The most successful travel clinicians are those who can pivot quickly. Being open to night shifts, rural contracts, or high-demand specialties often results in higher pay and priority placement.
If you’re willing to work in critical areas, you’ll find more opportunities and stronger negotiating power.
7. Pay Packages Can Be Complex
Your compensation may include:
- Base hourly pay
- Travel stipends
- Housing allowances
- Completion bonuses
Make sure you understand the full picture, not just the hourly rate. This is essential so that you can budget effectively. A reputable healthcare staffing agency will always be transparent about how your pay is structured.
8. Burnout is Real so Take Care of Yourself
Long shifts and adapting to new teams can be stressful. Protect your mental health by:
- Scheduling regular downtime between contracts
- Accessing telehealth services offered through Staff Relief for confidential support
- Staying connected to your support network
Prioritizing self-care helps you bring your best to every assignment.
9. Smaller Agencies Can Get You Into Hidden-Gem Facilities
Smaller agencies can often place clinicians into smaller community hospitals and rural facilities where patient loads are more manageable, but pay rates remain competitive. These positions are available through Staff Relief in Georgia, Alabama, and South Carolina. Only Staff Relief and one or two other boutique firms serve these facilities, so you won’t find these assignments through large national agencies like Aya, Medical Solutions, or AMN Healthcare.
10. Choosing the Right Staffing Partner Matters
Your agency isn’t just your employer, it’s your advocate. The best healthcare staffing partners:
- Have deep relationships with respected hospitals and clinics
- Offer personal support before, during, and after your assignment
Staff Relief has decades of experience supporting clinicians across the Southeast, combining local expertise with a commitment to transparency and respect.
If you’re exploring travel nursing jobs or allied health contracts in Georgia and beyond, now is the time to take the next step. With the right support and preparation, your travel career can be rewarding, sustainable, and full of growth. Contact Staff Relief today to learn about current opportunities and find the right fit for your skills and goals.
How to Choosing the Right Medical Staffing Agency
Choosing the right medical staffing agency isn’t just about finding a job—it’s about building a career with the support, transparency, and opportunities you deserve. Whether you’re looking for contract nursing jobs, travel assignments, or allied health positions, partnering with the right agency helps you feel confident every step of the way.
As a regional leader in the Southeast serving Georgia, the Carolinas, Alabama, and Florida, Staff Relief specializes in high-demand roles and offers deep local expertise to help you succeed.
Here are six essential tips to guide your search for a medical staffing agency you can trust.
1. Work with a Partner Who Knows the Region
When you’re working in states across the Southeast, you want an agency that understands the unique dynamics of each market. Regional experience matters because:
- Different states have varying credentialing and compliance requirements
- Compensation rates shift between urban and rural facilities
- Each area has its own demand for specialties, including CT Tech, ER RN, Surgical Tech, RRT, PCU RN, Mammo Tech, Home Health RN, and M/S RN assignments
Staff Relief’s recruiters have years of experience placing clinicians throughout Georgia, Alabama, Florida, and the Carolinas. This local knowledge ensures you’re matched with facilities that fit your skills, preferences, and professional goals.
2. Evaluate the Agency’s Reputation and Track Record
A medical staffing agency’s history is a strong indicator of what you can expect. Take time to:
- Explore the agency’s website to see testimonials from nurses, surgical techs, respiratory therapists, and imaging professionals
- Review social media and online platforms for authentic feedback
- Look for examples of long-term partnerships with respected hospitals, outpatient centers, and home health organizations across the Southeast
When you choose an agency that has established relationships and a reputation for consistency, you gain peace of mind that your career is in capable hands.
3. Expect Clear Communication About Pay
Transparency around compensation is crucial. Medical staffing pay packages can include:
- Base hourly rates
- Travel and housing stipends
- Bonuses
Without clarity, it’s easy to feel uncertain about what you’ll actually earn. A trustworthy agency will explain exactly how your pay is structured, whether you’re taking on a rapid response ER RN contract, a CT Tech travel assignment, or a Mammo Tech position.
At Staff Relief, we prioritize transparent communication so you can make informed decisions and feel confident in your earnings.
4. Assess Benefits and Support
The right staffing agency offers more than just placements. Look for a partner that provides:
- Credentialing and compliance support
- Guidance navigating state requirements if you’re crossing from Georgia into Florida, Alabama, or the Carolinas
- Professional development resources and scheduling assistance
Staff Relief is committed to offering comprehensive support, so you can focus on providing excellent patient care, whether you’re working in PCU, ER, surgical services, or home health.
5. Look for Joint Commission Certification
When an agency is Health Care Staffing certified by The Joint Commission, it demonstrates a commitment to quality and safety. Certification means the agency has:
- Passed rigorous evaluations of processes, compliance, and clinical standards
- Demonstrated consistent excellence in recruiting and supporting healthcare professionals
This recognition shows you’re working with an organization that meets the highest standards. This is something you can expect when partnering with Staff Relief.
6. Find the Right Fit for Your Working Style
Every agency operates differently. Some rely on automated platforms and self-service tools, while others offer more personal, one-on-one support.
Ask yourself:
- Do you want direct access to a recruiter who knows you by name?
- Would you rather work with an agency that manages credentialing and logistics for you?
- Do you prefer a more high-touch approach over an impersonal online process?
Choosing an agency that fits your communication style and values makes every assignment more rewarding. Staff Relief’s approach is personal, responsive, and focused on helping you thrive in the role that’s right for you.
When you work in specialized, high-demand fields like CT Tech, ER RN, Surgical Tech, RRT, Mammo Tech, PCU RN, Home Health RN, and M/S RN. You deserve a staffing partner who understands your expertise and advocates for your success.
The right agency combines:
- Regional knowledge of healthcare employers throughout Georgia, Alabama, Florida, and the Carolinas
- Transparent, competitive pay structures
- Robust support and credentialing assistance
- A proven reputation with hospitals and clinics across the Southeast
- Certification that demonstrates credibility
- A commitment to personal service and professional respect
With the right support you’re not just taking a job, you’re building a sustainable career.
If you’re exploring your next contract or travel assignment in the Southeast, Staff Relief is here to help. Our partnerships with respected healthcare facilities and our experience placing clinicians in high-demand specialties mean you can feel confident you’re making the best move for your future.
Contact us today to learn more about available positions and start your search with a staffing agency that puts you first.
The Cost of Nurse Turnover: A Breakdown
Poor nurse retention is a major issue for healthcare facilities, with the national registered nurse (RN) turnover rate standing at nearly 20%. According to the 2024 NSI National Healthcare Retention and RN Staffing Report, the average cost of nurse turnover is estimated to be $56,300 per every RN who leaves their job. For the average hospital, this can equate to roughly $3.9 to $5.8 million in losses per year.
Beyond the financial impacts, high turnover can also have rippling effects on company culture and patient care. In this article, we’ll break down all the costs of nurse turnover and outline strategies that can help you mitigate this issue at your facility.
Nurse turnover occurs when nursing professionals leave their jobs or the profession altogether. This can include instances in which staff are involuntarily terminated from their positions, enter retirement, or choose to leave their roles for other reasons. Some of the most common reasons why nursing professionals willingly leave their jobs include burnout, feeling underappreciated, and a lack of peer support.
Before we break down the cost of nursing turnover, it’s important to note that national nurse turnover and cost estimates often only account for RNs. While it’s difficult to estimate a turnover rate that is representative of all levels of nursing, let’s take a look at how turnover rates and costs have been reported for other types of roles:
- The cost of nurse practitioner turnover is estimated to be $85,832 to $114,919 per episode, with the average turnover rate standing at roughly 10%.
- The cost of nurse managerturnover is estimated to be between $132,00 to $228,000 per episode, with some hospitals reporting that 50% of their nurse leaders intend to leave their jobs within 5 years.
- The indirect costs of replacing one certified nursing assistant (CNA) can range from $3,000 to $6,000, with turnover rates averaging as high as 50% in nursing homes alone.
From these statistics, it’s clear that turnover costs can add up quickly if nursing professionals keep leaving their positions. But how exactly does turnover amount to millions of dollars per year? Here’s a rundown of what can contribute to both the economic and non-economic costs.
There are several ways in which frequent turnover can lead to increased operational costs for facilities. We’ll review and summarize these costs below.
Costs of Vacancies
When a nurse leaves their position, facilities must spend excess money to compensate for vacancies and understaffing. This includes the costs of advertising the opening, hiring temporary staff, and paying existing staff for overtime. Facilities may even need to close beds and defer patients, which leads to diminishing returns.
Several studies have found that these factors combined can contribute to significant losses, accounting for anywhere between 44% to 83% of turnover costs. These costs also continue to rise the longer a position stays open.
Costs of Training
Each time a facility hires a new nurse, additional resources must be spent for onboarding and training. Research has suggested that training can account for roughly 7% to 9% of turnover costs, as preceptors are often given temporary salary raises to orient new nurses.
Facilities that invest in new nurse residency programs are also estimated to incur an additional training cost of roughly $2,041 per resident. Residency programs are often used as a strategy to improve new nurse retention. But if turnover remains high for other reasons, these programs can have a lower return on investment.
Costs of Productivity Loss
Studies have also shown that initial reductions in productivity can contribute to a large proportion of losses, accounting for roughly 45% to 88% of turnover costs. This is because facilities are essentially paying two nurses to do the work of one during training periods — with some preceptorships lasting months at a time.
Additionally, there can be variations in skill level when facilities use a mix of temporary staff. This means that managers may need to spend more time overseeing care, which also contributes to reduced productivity at the leadership level.
High turnover can also impact the overall workflow and culture at a facility. These non-economic costs are important to consider since they can, conversely, lead to more turnover and create a cyclical issue over time.
Poor Teamwork
High turnover means that the entire nursing team must frequently adapt to new personalities and workstyles. Studies have shown that this can worsen communication and collaboration, impacting the overall cohesiveness of the unit. This can also make it more difficult to retain new hires, since teams may come across as unsupportive.
Lower Quality of Care
When existing staff take on increased workloads to compensate for gaps in staffing, quality of care can go down. Some studies have even shown that high turnover can significantly increase the rate of medical errors, mortality, pressure ulcers, and length of stay.
Reduced Employee Morale
The fragmented communication and increased stress resulting from high turnover can also lower staff morale. This may contribute to burnout, which can cause even more nurses to leave their jobs if staff retention and job satisfaction aren’t made a priority.
While there are many different causes of nurse turnover, studies have shown that nurses are four times more likely to voluntarily leave their positions than to get involuntarily terminated. This means that comprehensive measures at the institutional level are needed to retain staff and keep them satisfied in their roles.
Fundamentally, it’s important to engage your staff in conversations and identify the root causes of turnover at your facility. From there, you can apply more meaningful solutions that help your staff feel supported. This may include:
- Using sustainable staffing alternatives that allow for manageable workloads.
- Empowering nurses by giving them more control over their schedules and work.
- Creating a healthy work environment to prevent staff burnout.
- Providing transparent, consistent, and objective leadership.
The cost of nurse turnover can impact the operations, care quality, and culture at your facility. Need solutions that will stabilize your workforce in the long run? Get dozens of free, expert-written facility management tips and insights delivered straight to your inbox.
https://www.intelycare.com/facilities/resources/the-cost-of-nurse-turnover-a-breakdown/
KPMG’s 2017 U.S. Hospital Nursing: Labor Costs Study
This study identifies several trends and benchmarks in relation to hospital nursing labor costs in the United States. Some of the key findings are summarized below. When all costs are considered, traveling nurses appear to cost less than permanent nurses on an hourly basis. Cost data provided by hospitals indicates that the hourly, all-in cost for a full-time, permanent nurse is approximately $89. This hourly cost is higher than traveling nurses that cost approximately $83 per hour. Key costs that are after captured in this all-in measure are overtime pay, paid time off, retirement, insurance, recruiting, and payroll taxes – and these costs vary by nurse type. Additionally, the survey finds a quantifiable “hidden” cost associated with permanent nurses that is the result of non-productive labor hours, and an unquantified “hidden” cost associated with attrition and time required to fill a permanent direct care registered nurse position. Respondents to the survey indicated that traveling nurses are widely used today, representing approximately 11 % of respondent’s nursing staffs. Also, these hospitals indicated their use of traveling nurses will likely continue to grow in the future. Primary factors for this upward trend are local nursing shortages and facility growth. In all, traveling nurses appear to be a cost effective source of labor tor hospitals, and hospitals are forecasting higher usage of these nurses in the future.
2025 NSI National Health Care Retention & RN Staffing Report
With people living longer, the subsequent rise in chronic conditions and the fact that all Baby Boomers will reach retirement age by 2030, recruiting and retaining quality staff will continue to be a top healthcare issue for years to come. Last year, hospitals increased staff by adding ~304,000 employees, a 5.4% add rate. Of this, ~98,000 RNs were hired which represents a 5.6% RN add rate.
Hospital and RN turnover continue to fall but both remain slightly elevated. Nationally, the hospital turnover rate stands at 18.3%, a 2.4% decrease from CY23, and RN turnover is recorded at 16.4%, a 2.0% decrease. Registered Nurses working in pediatrics, women’s health, and surgical services reported the lowest turnover rate, while nurses working in behavior health, step down and emergency services experienced the highest.
The cost of turnover can have a profound impact on diminishing hospital margins and needs to be managed. According to the survey, the average cost of turnover for a bedside RN is $61,110, an 8.6% increase, resulting in the average hospital losing between $3.9m – $5.7m. Each percent change in RN turnover will cost/save the average hospital an additional $289,000/yr.
The RN vacancy rate also remains elevated at 9.6% nationally. While 0.3% lower than last year, over forty percent (41.8%) reported a vacancy rate of ten percent or more. The RN Recruitment Difficulty Index decreased three (3) days to an average of 83 days. In essence, it takes approximately 3 months to recruit an experienced RN, with step down and med/surg presenting the greatest challenges. Feeling financial stress, hospitals will continue to focus on controlling the high cost of labor with contract labor being a top strategy to navigate a staffing shortage. The greatest potential to offset margin compression is in the top budget line item (labor expense). Every RN hired saves $79,100. An NSI contract to replace 20 travel nurses could save your institution $1,582,000.
2024 Employer Health Benefits Survey
Employer-sponsored insurance covers 154 million nonelderly people. To provide a current snapshot of employer sponsored health benefits, KFF conducts an annual survey of private and non-federal public employers with three or more workers. This is the 26th Employer Health Benefits Survey (EHBS) and reflects employer-sponsored health benefits in 2024.
Hiring More Nurses Generates Revenue for Hospitals
Underfunding is driving an acute shortage of trained nurses in hospitals and care facilities in the United States. It is the worst such shortage in more than four decades. One estimate from the American Hospital Association puts the deficit north of one million. Meanwhile, a recent survey by recruitment specialist AMN Healthcare suggests that 900,000 more nurses will drop out of the workforce by 2027.
American nurses are quitting in droves, thanks to low pay and burnout as understaffing increases individual workload. This is bad news for patient outcomes. Nurses are estimated to have eight times more routine contact with patients than physicians. They shoulder the bulk of all responsibility in terms of diagnostic data collection, treatment plans, and clinical reporting. As a result, understaffing is linked to a slew of serious problems, among them increased wait times for patients in care, post-operative infections, readmission rates, and patient mortality—all of which are on the rise across the U.S.
Tackling this crisis is challenging because of how nursing services are reimbursed. Most hospitals operate a payment system where services are paid for separately. Physician services are billed as separate line items, making them a revenue generator for the hospitals that employ them. But under Medicare, nursing services are charged as part of a fixed room and board fee, meaning that hospitals charge the same fee regardless of how many nurses are employed in the patient’s care. In this model, nurses end up on the other side of hospitals’ balance sheets: a labor expense rather than a source of income.
For beleaguered administrators looking to sustain quality of care while minimizing costs (and maximizing profits), hiring and retaining nursing staff has arguably become something of a zero-sum game in the U.S.
But might the balance sheet in fact be skewed in some way? Could there be potential financial losses attached to nurse understaffing that administrators should factor into their hiring and remuneration decisions?
Research by Goizueta Professors Diwas KC and Donald Lee, as well as recent Goizueta PhD graduates Hao Ding 24PhD (Auburn University) and Sokol Tushe 23PhD (Muma College of Business), would suggest there are. Their new peer-reviewed publication* finds that increasing a single nurse’s workload by just one patient creates a 17% service slowdown for all other patients under that nurse’s care. Looking at the data another way, having one additional nurse on duty during the busiest shift (typically between 7am and 7pm) speeds up emergency department work and frees up capacity to treat more patients such that hospitals could be looking at a major increase in revenue. The researchers calculate that this productivity gain could equate to a net increase of $470,000 per 10,000 patient visits—and savings to the tune of $160,000 in lost earnings for the same number of patients as wait times are reduced.
“A lot of the debate around nursing in the U.S. has focused on the loss of quality in care, which is hugely important,” says Diwas KC.
But looking at the crisis through a productivity lens means we’re also able to understand the very real economic value that nurses bring too: the revenue increases that come with capacity gains.Diwas KC, Goizueta Foundation Term Professor of Information Systems & Operations Management
“Our findings challenge the predominant thinking around nursing as a cost,” adds Lee. “What we see is that investing in nursing staff more than pays for itself in downstream financial benefits for hospitals. It is effectively a win-win-win for patients, nurses, and healthcare providers.”
To get to these findings, the researchers analyzed a high-resolution dataset on patient flow through a large U.S. teaching hospital. They looked at the real-time workloads of physicians and nurses working in the emergency department between April 2018 and March 2019, factoring in variables such as patient demographics and severity of complaint or illness. Tracking patients from admission to triage and on to treatment, the researchers were able to tease out the impact that the number of nurses and physicians on duty had on patient throughput. Using a novel machine learning technique developed at Goizueta by Lee, they were able to identify the effect of increasing or reducing the workforce. The contrast between physicians and nursing staff is stark, says Tushe.
“When you have fewer nurses on duty, capacity and patient throughput drops by an order of magnitude—far, far more than when reducing the number of doctors. Our results show that for every additional patient the nurse is responsible for, service speed falls by 17%. That compares to just 1.4% if you add one patient to the workload of an attending physician. In other words, nurses’ impact on productivity in the emergency department is more than eight times greater.”
Adding an additional nurse to the workforce, on the other hand, increases capacity appreciably. And as more patients are treated faster, hospitals can expect a concomitant uptick in revenue, says KC.
“It’s well documented that cutting down wait time equates to more patients treated and more income. Previous research shows that reducing service time by 15 minutes per 30,000 patient visits translates to $1.4 million in extra revenue for a hospital.”
In our study, we calculate that staffing one additional nurse in the 7am to 7pm emergency department shift reduces wait time by 23 minutes, so hospitals could be looking at an increase of $2.33 million per year.Diwas KC
This far eclipses the costs associated with hiring one additional nurse, says Lee.
“According to 2022 U.S. Bureau of Labor Statistics, the average nursing salary in the U.S. is $83,000. Fringe benefits account for an additional 50% of the base salary. The total cost of adding one nurse during the 7am to 7pm shift is $310,000 (for 2.5 full-time employees). When you do the math, it is clear. The net hospital gain is $2 million for the hospital in our study. Or $470,000 per 10,000 patient visits.”
These findings should provide compelling food for thought both to healthcare administrators and U.S. policymakers. For too long, the latter have fixated on the upstream costs, without exploring the downstream benefits of nursing services, say the researchers. Their study, the first to quantify the economic value of nurses in the U.S., asks “better questions,” argues Tushe; exploiting newly available data and analytics to reveal incontrovertible financial benefits that attach to hiring—and compensating—more nurses in American hospitals.
We know that a lot of nurses are leaving the profession not just because of cuts and burnout, but also because of lower pay. We would say to administrators struggling to hire talented nurses to review current wage offers, because our analysis suggests that the economic surplus from hiring more nurses could be readily applied to retention pay rises also.Sokol Tushe 23PhD, Muma College of Business
For state-level decision makers, Lee has additional words of advice.
“In 2004, California mandated minimum nurse-to-patient ratios in hospitals. Since then, six more states have added some form of minimum ratio requirement. The evidence is that this has been beneficial to patient outcomes and nurse job satisfaction. Our research now adds an economic dimension to the list of benefits as well. Ipso facto, policymakers ought to consider wider adoption of minimum nurse-to-patient ratios.”
However, decision makers go about tackling the shortage of nurses in the U.S., they should go about it fast and soon, says KC.
“This is a healthcare crisis that is only set to become more acute in the near future. As our demographics shift and our population starts again out, demand for quality will increase. So too must the supply of care capacity. But what we are seeing is the nursing staffing situation in the U.S. moving in the opposite direction. All of this is manifesting in the emergency department. That’s where wait times are getting longer, mistakes are being made, and overworked nurses are quitting. It is creating a vicious cycle that needs to be broken.”
Goizueta faculty apply their expertise and knowledge to solving problems that society—and the world—face. Learn more about faculty research at Goizueta.
*Ding, Tushe, Kc, Lee: “Frontiers in Operations: Valuing nursing productivity in emergency departments.” Manufacturing & Service Operations Management 26:4:1323-1337 (2024)
Georgia could see the largest shortage of RNs by 2036
Staffing is one of the biggest issues facing ASCs. A 2023 survey from ORManager found that in the last 12 months, 56% of ASCs reported an increase in volume. Despite this success, 68% of facilities also reported having a more difficult time recruiting experienced operating room nurses.
“I think the biggest threat towards ASCs in 2023 is staffing, especially qualified, experienced staffing in all areas of an ASC, including business office, pre-op, OR (both nursing and surgical technicians), post-anesthesia care unit and recovery nurses. In addition, sterile processing technicians,” Michael Powers, administrator of Knoxville, Tenn.-based Children’s West Surgery Center, told Becker’s. “Each of these areas require a certain set of skills that are acquired and honed over time. There is increased competition, and in fact it is hard to compete with large health systems/hospitals. I am also finding that ASCs are competing in the same region against one another for the available staffing pool.”
The HRSA report highlights nurse workforce projections from 2021 to 2036 generated using the agency’s health workforce simulation.
Here are the five states with the largest projected shortages of registered nurses by 2036, per the report:
1. Georgia: 29% projected shortage
Projected vacancies: 34,800
2. California: 26% projected shortage
Projected vacancies: 106,310
3. Washington: 26% projected shortage
Projected vacancies: 22,700
4. New Jersey: 25% projected shortage
Projected vacancies: 24,450
5. North Carolina: 23% projected shortage
Projected vacancies: 31,350
https://www.beckersasc.com/leadership/5-states-facing-the-biggest-nurse-shortages-by-2036
Nursing Shortage Fact Sheet
The U.S. is projected to experience a shortage of Registered Nurses (RNs) that is expected to intensify as Baby Boomers age and the need for health care grows. Compounding the problem is the fact that nursing schools across the country are struggling to expand capacity to meet the rising demand for care. The American Association of Colleges of Nursing (AACN) is working with schools, policy makers, nursing organizations, and the media to bring attention to this healthcare concern. AACN is leveraging its resources to shape legislation, identify strategies, and form collaborations to address the shortage.
For more information including below, see attached PDF:
- Current and Projected Shortage Indicators
- Contributing Factors Impacting the Nursing Shortage
- Impact of Nurse Staffing on Patient Care
- Efforts to Address the Nursing Shortage
The cost of nurse turnover in 24 numbers
The 2024 NSI National Health Care Retention & RN Staffing Report features input from 400 hospitals in 36 states on registered nurse turnover, retention, vacancy rates, recruitment metrics and staffing strategies.
It found the average cost of turnover for one staff RN grew from January through December 2023 to $56,300, among other dollar figures and statistics that are helpful to understand the financial implications of one of healthcare’s most challenging labor disruptions.
Here are 24 numbers that illustrate the cost of nurse turnover, according to the most recent edition of the report, which is available in full here.
1. The turnover rate for staff RNs decreased by 4.6% in 2023, resulting in a national average of 18.4%. Given varying bed size, RN turnover can range from 5.6% to 38.8%.
2. The average cost of turnover for a staff RN increased by 7.5% in the past year to $56,300, with a range of $45,100 to $67,500. This is up from the average cost of turnover for an RN in 2022, which was $52,350.
3. Each percent change in RN turnover stands to cost or save the average hospital $262,500 per year.
4. The RN vacancy rate sits at 9.9% nationally. This marks an improvement, as hospitals hired an additional 153,000 RNs in 2023 and lowered the vacancy rate by 5.8%.
5. The average time to recruit an experienced RN ranges from 59 to 109 days, with the average for 2023 sitting at 86 days — nine days quicker than the year prior.
7. Every region represented in the 2024 report recorded a decrease to RN turnover, ranging from -1% to -5.1%. The South Central region saw the high end of this range while the North Central region saw the low end.
8. Over the past five years, RNs in step down, emergency services, and telemetry were most mobile with a cumulative turnover rate between 112% and 119%. “Essentially, these departments will turn over their entire RN staff in less than four and a half years,” the report states.
9. RNs in pediatrics, surgical services, and women’s health were less mobile, with 2023 turnover rates of 13.3%, 15.4% and 16.3%, respectively.
https://www.beckershospitalreview.com/finance/the-cost-of-nurse-turnover-in-24-numbers-2024
Costs and cost-effectiveness of improved nurse staffing levels and skill mix in acute hospitals
Extensive research shows associations between increased nurse staffing levels, skill mix and patient outcomes. However, showing that improved staffing levels are linked to improved outcomes is not sufficient to provide a case for increasing them. This review of economic studies in acute hospitals aims to identify costs and consequences associated with different nurse staffing configurations in hospitals.
Although more evidence on cost-effectiveness is still needed, increases in absolute or relative numbers of registered nurses in general medical and surgical wards have the potential to be highly cost-effective. The preponderance of the evidence suggests that increasing the proportion of registered nurses is associated with improved outcomes and, potentially, reduced net cost. Conversely, policies that lead to a reduction in the proportion of registered nurses in nursing teams could give worse outcomes at increased costs and there is no evidence that such approaches are cost-effective. In an era of registered nurse scarcity, these results favour investment in registered nurse supply as opposed to using lesser qualified staff as substitutes, especially where baseline nurse staffing and skill mix are low.
https://www.sciencedirect.com/science/article/pii/S0020748923001669
American Hospital Association Health Care Workforce Scan
The pandemic exacerbated existing shortages of health care workers in all roles, from clinicians to environmental and food services to admissions and scheduling. These shortages will persist well beyond the pandemic given today’s highly competitive labor market.
Record numbers of people are leaving their current jobs for new ones, new fields or new pursuits outside the job market altogether.
Despite all the difficulties, trauma and challenges they have faced, millions continue to show up and believe in their ability to make a difference in patients’ lives. Their mental and physical well-being requires tangible help and support from their leaders, and respect from the communities they serve.
The incredible challenges have also created unique opportunities to accelerate change and improve the way care is delivered, whether through technology, new care delivery approaches or multidisciplinary team models.
Ensuring the health and safety of the health care workforce – and the health and safety of the patients they care for – requires commitment at the individual, organizational and community level.
The Real Costs of Healthcare Staff Turnover
Staffing tops the list of healthcare industry challenges heading into 2023, according to polling data from healthcare advocacy group MGMA. It’s no wonder: Hospital staff turnover rates climbed as high as 26% in 2021 as workers retired due to burnout or went to work for organizations offering higher pay or better work-life balance.
For healthcare organizations, high employee turnover rates are a burden on finances and resources. Turnover costs include the expense of recruiting, hiring, and training new employees, as well as the cost of temporarily filling staffing gaps with expensive contract workers. There’s also the cost of reduced productivity as managers shift much of their attention to hiring and as new hires get up to speed. A less tangible—but still significant—turnover cost is lower employee morale as those who remain work harder to fill gaps for less pay than contract workers hired to provide temporary coverage.
Employee turnover refers to the total number of workers who leave a company over a specific period of time. Companies measure involuntary departures (layoffs and firings) and voluntary turnover (resignations) as well as the cost of replacing a given type of employee. Considering turnover can provide opportunities to replace underperformers, many employers also calculate the ideal turnover rate for their organization so managers can set specific employee retention goals. Every company has employee turnover—farsighted companies take the time to understand their turnover rate, the factors driving turnover, and what they can do to build and retain a workforce that will help achieve their organizational goals.
Key Takeaways
- Even before COVID-19, more than half of doctors and nurses reported symptoms of burnout, defined by physical and/or emotional exhaustion due to the rigors of the profession. But the pandemic shifted burnout into overdrive. During the pandemic, 93% of health workers reported experiencing stress.
- The average cost of turnover for a regular position is between six and nine months of an employee’s salary. Replacing a highly specialized healthcare professional can cost as much as 200% of the employee’s yearly salary.
- Patients notice high turnover rates when they see the impact of poor patient-to-staff ratios. They lose confidence in their healthcare provider when they don’t believe they’re receiving the best care, which can cause reputational damage.
In 2022, turnover rates for segments of the healthcare industry ranged from 19.5% at hospitals to 65% for at-home care providers to 94% at nursing homes.
This level of turnover puts a huge financial and logistical burden on healthcare providers. While COVID-19 put additional stress on the healthcare labor force, and the industry will likely feel the effects of COVID for years to come, the healthcare staffing crisis existed long before the pandemic. The following factors are also contributing to today’s healthcare worker exodus:
Inflexible, demanding schedules
Healthcare jobs are notorious for long hours and erratic schedules, and many are considered “deskless” jobs, meaning workers spend much of their time on the move. In fact, it’s estimated that nurses in hospitals walk about five miles a day.
Excessive administrative work
Fictional doctors and nurses are often depicted standing by a patient’s bedside, developing personal relationships and providing hands-on care. In reality, providers no longer have sufficient time to spend one-on-one with patients and other caregivers. Instead, they’re burdened by documentation, charting, and other administrative tasks. In 2021 doctors reported spending, on average, 15.6 hours per week on paperwork and other administrative tasks. First-year medical residents spend only about 10% of their work time face-to-face with patients, according to a study from Penn Medicine and Johns Hopkins University.
Heavy workloads
Even before COVID-19, more than half of nurses and physicians reported symptoms of burnout, according to the U.S. Department of Health and Human Services, and burnout rates have worsened over the past several years due to heavy workloads and related job stress. (A person experiencing burnout suffers from emotional exhaustion, depersonalization—a sense of detachment from oneself—and a reduced sense of personal accomplishment.) During the pandemic, researchers found that 93% of health workers were experiencing stress, 86% had anxiety, and 76% reported exhaustion.
Disconnection from managers
Healthcare workers who don’t work in a single location, such as nurses, medical assistants, and respiratory therapists, may miss out on opportunities to interact with their managers in person. Cut off from these critical personal connections, they can feel underappreciated and unseen, which makes it more likely they’ll look for a job elsewhere.
Relatively low pay
Many nurses feel they aren’t getting the pay they deserve. Even with a median annual salary of US$77,600, 66% of nurses describe pay as their No. 1 consideration when planning their next career move, according to a survey by Vivian, a healthcare hiring platform.
The direct costs of high employee turnover—the costs of recruiting, onboarding, and training new people and the costs of hiring contract staff to fill empty positions—are relatively easy to measure. The indirect costs are less quantifiable but just as burdensome; they include reduced patient satisfaction and lower employee morale. Consider these costs as you assess the impact of employee turnover on your organization.
1. Separation costs
These include severance pay, costs associated with unemployment insurance claims, payments for any ongoing benefits, and the costs associated with exit interviews and removing employees from all internal systems and directories.
2. Hiring costs
Turnover costs an organization much more than money. There’s the cost of reduced productivity when an employee leaves, and the hiring process itself can be expensive and resource intensive. It costs an employer an average of between six and nine months of an employee’s annual salary to replace them, according to the Society for Human Resource Management, and it can cost as much as 200% of the employee’s annual pay to replace a specialized healthcare professional.
3. Training costs
Even highly skilled and experienced employees need time to adapt to a new job. The healthcare industry has mandatory training and certification requirements that don’t exist in other industries. Unfortunately, many healthcare employees don’t feel they’re getting the right skills training for their rapidly changing roles, and managers and healthcare HR teams struggle to track and enforce training requirements.
4. Contingent labor costs
Understaffed healthcare organizations often resort to hiring travel or contract staff to fill workforce gaps. Unfamiliar with a facility’s policies, staff, and even its geography, contract workers can reduce overall productivity and burden full-time employees.
5. Substandard patient care
High employee turnover can lead to unsafe staff-to-patient ratios that make it hard to provide the best care. With too many patients to monitor, nurses and aides can overlook issues that slow recovery times and endanger patients. A study by the US National Institutes of Health showed that patients can lose confidence in their healthcare provider when they don’t believe they’re receiving the best care, which can tarnish the provider’s reputation.
6. Lower morale
The US healthcare industry lost more than 500,000 employees each month in 2022, according to the U.S. Bureau of Labor Statistics, and those left behind are dispirited about the future. In 2021, nearly three quarters of healthcare employees surveyed by Vivian, a healthcare hiring platform, said that workplace morale had gotten worse over the previous 12 months, and only 20% said they’re optimistic about the future of healthcare in the US. This lack of employee engagement is likely to increase employee turnover rates and reduce patient care levels, negatively impacting a healthcare organization’s reputation and financial health.
To reduce healthcare staff turnover (PDF), organizations must first improve employee well-being. People want to be compensated fairly, but beyond that, they want to be surrounded by coworkers and managers they respect. They want to feel ownership of their work lives and find work-life balance. They want systems and processes that are easy to navigate so they can focus on what matters—patient care. Here are some steps healthcare organizations can take to reduce turnover.
Managers who practice intentional hiring take the time to develop a clear job description for an open role and a clear plan for finding the right set of candidates. It may feel like this preparation lengthens the hiring process, but in the long run, it will pay off for the organization and for the candidates’ coworkers.
There are complications inherent in managing any 24/7 workforce, but these complications are compounded in healthcare by the need to have people with specific education, training, and certifications present at all times. The latest cloud-based human capital management (HCM) systems give managers visibility into staffing needs and availability and allow them to anticipate and cover surges.
Giving new employees the right tools at the start allows them to get a clear sense of the organization’s training goals and how they can fit training requirements into their workday. Dashboards that show employees what training they need, and when they need it, can improve compliance numbers while showing HR staff who’s falling behind. Cloud-based HCM systems let employees set their own training pace and measure their progress, which is especially valuable in busy workplaces where staff may have limited time to devote to training.
Healthcare professionals look for organizations that offer professional development programs beyond what’s required by law, including courses in management, communications, and ethics.
The stress of logging long hours in challenging situations is compounded by having to use inflexible, out-of-date, unconnected systems. Prospect Medical Holdings, which operates 17 hospitals and 165 medical care clinics across five states, at one time had 37 different HCM systems before successfully centralizing operations on a single cloud platform. A cloud HCM system enables employees to choose flexible schedules, sends workers notifications when it’s time to take a break, and allows management to send out regular communications that make workers feel more connected to the organization.
Healthcare-specific recruiting features in Oracle Fusion Cloud HCM help hospitals and other providers attract the best doctors, nurses, physician assistants, therapists, technicians, and support staff while giving them the tools they need to retain their accreditations and grow their expertise.
Oracle Cloud HCM’s workforce management capability enables staff to manage their schedules, sign up for shifts on their mobile devices, and block off time when they’re not available—giving them the ability to manage when and where they work. Healthcare providers can also use the cloud application’s dashboards to stay informed about patient counts and resource requirements so they can make shift changes as needed. Additionally, Oracle Cloud HCM’s employee experience platform makes it easy for hospital leaders to keep employees informed about significant organizational news and initiatives and, through pulse surveys, learn about employee concerns and needs.
Technology alone will never solve the healthcare industry’s employee turnover problem. That will take concerted efforts by healthcare organizations to focus on staff well-being, open up lines of communication, and improve the workday experience. But the right technology—easy to use, mobile friendly, and able to take on the most monotonous administrative tasks—can make a huge difference, allowing staff to focus on more complex and rewarding work: caring for patients.
Learn how the Oracle ME platform can help your organization improve the employee experience.
What is the cost of employee turnover generally?
Employee turnover costs US companies an average of $50,000 per worker, not factoring in the heavy burden on the employees who stay.
How is the cost of employee turnover calculated?
To calculate turnover costs, dig into the numbers. Calculate the cost to hire contract fill-ins for the vacant position and the cost to recruit and hire the new employee (including job postings, managerial and HR time, and background screenings). Also factor in onboarding and training costs, as well as productivity costs as the new hire ramps up. The latter is usually calculated as the cost of a new hire’s salary and benefits during their first 30 to 90 days, when they’re doing more training than work.
What is the cost of nurse turnover?
The average cost of turnover for a staff registered nurse in the US is $46,100, with an average range of $33,900 to $58,300, according to the 2022 NSI National Health Care Retention and RN Staffing Report from Nursing Solutions Inc., a national nurse recruitment agency. The average time needed to replace a nurse is about 87 days. Nurses in some fields, including emergency services and behavioral health, are leaving at accelerating rates, with cumulative turnover rates that exceed 100%. (This happens when jobs need to be filled over and over—for example, an organization with 100 employees may have 50 positions that are filled by employees who stay long term and 50 positions where lots of turnover is the norm. Each terminated employee is part of the organization’s overall turnover rate.)
https://www.oracle.com/human-capital-management/cost-employee-turnover-healthcare
The Relationship Between Nurse Staffing, Quality, And Financial Performance In Hospitals
Little evidence exists on the relationship of nurse staffing and quality with financial performance in hospitals. This study aimed to measure the relationship between nurse staffing, quality of care, and
profitability in hospitals. This study used longitudinal panel datasets from 2006 to 2010, drawn from various datasets including the American Hospital Association Annual Survey Database, Medicare Cost Report, and Hospital Compare Data. This study used the random-effects linear regression model to measure the relationship between nurse staffing, quality, and profitability. In addition, we tested a mediating effect of quality on the relationship between nurse staffing and profitability. This study found nurse staffing’s significant association with quality and profitability in hospitals. First, compared to hospitals in the lowest quintile of RNs per 1,000 inpatient days, hospitals in the higher quintiles had lower pneumonia readmission rates, and higher total profit margins, operating margins, and cash flow margins. In addition, hospitals with lower pneumonia readmission rates were found to have higher total profit margins and cash flow margins. Lastly, the current study found that the positive relationship between RNs per 1,000 inpatient days and total profit margin and cash flow margin was partially mediated by pneumonia readmission rates. In conclusion, our finding that nurse staffing is positively associated with both quality of care and profitability in hospitals suggests that the idea of hospitals responding to financial pressures by cutting RN resources with a goal of greater profitability should be called into question. The influence of lower RN staffing levels on higher profitability for hospitals is uncertain, while it is possible that RN staff reductions may compromise the quality of patient care. Keywords: nurse staffing, registered nurse, quality of care, readmission rate, profitability, total profit margin, operating margin, cash flow margin, hospital.
On a practical level, the findings on the relationship between nurse staffing, and the quality and financial outcomes in hospitals can assist nurse managers and chief executive officers in identifying the optimal RN staffing level. These findings suggest that RN staffing level may be a strong predictor of quality and profitability and that the quality may mediate the relationship between RN staffing level and profitability in hospitals. This could be of particular interest to current hospital managers because of the payment reductions for excessive readmissions embedded in the ACA, which might have significantly affected the average profitability of some service lines in their hospitals. A lesson that can be learned from the past is that hospitals may attempt staff reductions in response to increased financial pressures as a result of payment reforms. However, as the findings in this research and the literature suggest, the reduction of nursing staffs may be related to an increase in adverse effect on the quality of patient care. The analysis results of this study demonstrated that a higher RN staffing level was associated with a lower pneumonia readmission rate, while the medium level of RN staffing level (≈ 7.7 RNs per inpatient day) had the highest profitability among general and acute care, non-federal government hospitals. Staffing decisions involve balancing between labor costs and the level of care required to fulfill healthcare needs of patients (Blegen, Vaughn, & Vojir, 2008). It is a matter of choice to hospital managers to decide what would be the most effective nurse staffing strategy for their hospitals in response to the HRRP.
https://journals.scholarpublishing.org/index.php/ABR/article/view/8745
The Effects of Nurse Staffing on Hospital Financial Performance: Competitive Versus Less Competitive Markets
Hospitals facing financial uncertainty have sought to reduce nurse staffing as a way to increase profitability. However, nurse staffing has been found to be important in terms of quality of patient care and nursing related outcomes. Nurse staffing can provide a competitive advantage to hospitals and as a result better financial performance, particularly in more competitive markets
In this study we build on the Resource-Based View of the Firm to determine the effect of nurse staffing on total profit margin in more competitive and less competitive hospital markets in Florida.
By combining a Florida statewide nursing survey with the American Hospital Association Annual Survey and the Area Resource File, three separate multivariate linear regression models were conducted to determine the effect of nurse staffing on financial performance while accounting for market competitiveness. The analysis was limited to acute care hospitals.
Nurse staffing levels had a positive association with financial performance (β=3.3; p=0.02) in competitive hospital markets, but no significant association was found in less competitive hospital markets.
Optimizing the Role of Nursing Staff to Enhance Physician Productivity: One Physician’s Journey
After completing my family medicine residency a few years ago, I immediately joined a private group practice with eight family physicians and two nurse practitioners and inherited a nearly full patient panel from a retiring family physician. I naively assumed that transitioning from residency to private practice would decrease my workload and increase my quality of life, but after a hectic first year, I knew that something had to change for my professional life to be sustainable. I was spending way too much time working and could see that the complexity of practicing medicine would continue to increase in the years ahead.
I began to look for ways to cope and came across an article in Family Practice Management by Peter Anderson, MD, and Marc D. Halley, MBA.1 The article described a new model in which a physician works simultaneously with two clinical assistants – a registered nurse (RN), a licensed practical nurse (LPN), or even a capable medical assistant (MA) – allowing them to assume more responsibility for each patient encounter so the physician can focus on the patient and medical decision-making. The additional nurse responsibilities include gathering an initial history (including the history of present illness, HPI; review of systems; past medical, social, and family history, PSFH; and health habits) and then staying in the exam room to document the physician encounter, order needed tests, print handouts, send prescriptions to the pharmacy, and complete the note including the assessment and plan. By shifting many of the ancillary physician tasks to well-trained clinical assistants, the physician can focus on what he or she is uniquely trained to do – provide high-quality acute, chronic, and preventive care in the context of a therapeutic relationship. After discussing this idea with my nurse (an LPN) and practice manager, we decided to try this new model.
My nurse and I started slowly, selecting several days where we would see fewer patients, thereby allowing additional time to learn our new process. It was a significant adjustment for both of us. She was now in charge of the documentation (and thus the computer), and it became necessary for me to clearly verbalize every aspect of the visit, including the physical exam, the assessment, and the plan for treatment or additional workup (labs, imaging, medications, referrals, etc.). We used Anderson and Halley’s model as our starting point, but soon our process evolved based on our own skills and strengths, the needs of our patients, and the limitations of our office space, schedule, and electronic health record (EHR). After experimenting for a month, we were both convinced that we were ready to fully commit to this new model and decided to hire a second nurse. Because we had spent significant time fine-tuning our system, the training process for our second nurse (also an LPN) was relatively smooth, and my original nurse was able to do the bulk of the teaching.
Every new process requires some experimentation and modification in the early stages, and for our practice key adjustments occurred in the following areas:
Communication with nurses. When we first began, I would handwrite my assessment and plan for each patient encounter to ensure accuracy. Quickly, my nurses let me know that this was a waste of time. Instead, they suggested that I clearly explain each diagnosis and associated plan to the patient, and they would capture the information as I spoke. The nurses have also demonstrated that they can capture patient instructions as we discuss them, and they now typically print those instructions at the conclusion of each visit. Today it is unusual for me to type or handwrite anything during an office visit.
Access to patient data. Each of our exam rooms has a desktop computer that we use to navigate the EHR. Lab and imaging results import electronically into the EHR, as do many of our consult notes. With my nurse in the room using the computer during the office visit, I lost the ability to peruse the chart during the visit, so I began to use an iPad with our wireless Internet connection to view a read-only version of the chart. The iPad also allows me to review the history related to each problem, the problem list, and current medications without pulling my nurse away from her documentation responsibilities.
Chart review. As we progressed with our new model, I continued to gradually shift more responsibility onto my nurses’ capable shoulders. They assumed responsibility for immunization status (checking status for adults and children, administering needed vaccines, creating catchup schedules, etc.), preventive care, and even some basic chronic disease management (confirming annual diabetic eye exams and referring as needed, ordering annual lipid panels when appropriate, etc.). The nurses found that in opening a visit note, they were essentially doing a thorough chart review including reviewing, updating, and sorting the problem list; reviewing preventive care needs; sorting the medication list; reviewing and reorganizing the PFSH and health habits; starting the HPI by searching the chart for any prior tests or visits related to the chief complaint (as recorded by the front desk staff when scheduling the visit); and even starting the assessment and plan portion of the note by listing the relevant diagnoses. It was not possible to accurately complete such a chart review between patients, so my nurses agreed to arrive about an hour before our first patient each day to allow additional time for this work.
Patient check-in form. We have continually worked to implement processes that improve patient flow and efficiency during office visits. One of our more successful processes involves using a patient check-in form. Early on, it became apparent that the rooming process was a bottleneck in our patient flow because of the need to confirm problems, medications, allergies, social history, family history, habits, etc. I had asked my nurses to attempt to quickly update these at each office visit, and it turned into a time-consuming process, particularly for complex patients on multiple medications. To expedite the process, we worked with our EHR support staff to create a one-page document that lists a patient’s medications, allergies, family history, social history, health habits/risk factors, pharmacy of choice, and advance directives. These forms are printed directly from the EHR during the morning chart review and are given to the front desk staff to pass out to patients when they arrive. This allows patients to review much of their history while sitting in the waiting room and allows the nurses to address only changes that need to be made. As an added benefit, patients appreciate that we put time into prepping for their arrival rather than handing them a blank form to complete.
Patient privacy. I was concerned that having a nurse present in the exam room might be a distraction for patients or make them uncomfortable sharing sensitive information. While we did receive several questions initially about the nurse being in the room, I have been pleasantly surprised by how many patients don’t even seem to notice. There are occasional instances when it is evident that a patient would be more comfortable without a nurse present during the visit, and the nurses can usually ascertain this while rooming the patient. Overall, feedback has been amazingly positive. Rather than viewing the nurses as an intrusion, patients appreciate the additional resources that my nurses have become. They also seem to recognize that the nurses’ presence allows me to be fully focused on them, rather than trying to manage charting, test orders, referrals, and refills while providing their care.
Space, workflow, and scheduling issues. Because my colleagues were not implementing the same practice model that I was, I was careful to limit the impact on them. To create a new workspace for my second nurse, I cleared some supplies from an unused desk, purchased a new computer, purchased a new office chair, and moved an unused phone. I typically have access to only two or three exam rooms while seeing patients (the Anderson and Halley model suggests three to five exam rooms), but I have not asked for more. I have found that even with two exam rooms I am considerably more efficient under this model.
While both of my nurses participate in patient visits throughout the day, they typically have short breaks between patients and can use this time to manage phone calls, medication refills, and other peripheral nursing issues. Because of this, we have not needed to schedule additional time for the nurses to manage these tasks, although we have utilized our group’s two full-time triage nurses for support on our most hectic days.
The transition to our new model has probably been most difficult for our office manager and our group’s lead nurse. A new process was required to schedule my nurses, and it can be tedious to manage schedules when I am out or one of my nurses is out. I have just recently started training some of our other office nurses in the new model, but previously I would have to resort to my old single-nurse system if one of my two nurses was out of the office.
Ongoing improvement. To fully implement this system requires nurses who are motivated and willing to assume more ownership over each patient encounter. The nurses’ knowledge of each patient and their overall medical knowledge has grown as a result of their active participation in each visit, and they have learned by watching how I make decisions and conduct the medical workup. I also continue to teach them in a more formal manner by using interesting cases that we see, and I have learned this model requires an ongoing commitment to training. I started out meeting with my nurses for one hour each week, and even though I have been using this system for almost two years, I continue to meet with them at least twice per month. During these meetings I elicit feedback about problems or inefficiencies, provide feedback on recent chart notes, and provide teaching about changing medical standards of care. My nurses are now often the ones to identify problems and suggest appropriate changes to improve our model and the care we provide. These routine meetings have created a culture of teamwork and a continual focus on innovation – traits that will likely serve us well in the ever-changing world of medicine.
Two years into the model, we can report positive results.
Patient care statistics. The organization I work for monitors patient care data, generating physician report cards for preventive care and chronic disease management. Since implementing this new practice model, I have seen an improvement in most of my report card measures, particularly those that rely more on my nurses to complete. For example, the table below shows improvements in virtually every category of diabetes care, with a particularly large jump in the percentage of diabetes patients who have received foot exams, a task I have completely turned over to my nurses.
Since implementing my new practice model, in which nurses take greater responsibility for certain aspects of the patient visit, I have seen improvements in most of my report card measures, including those for diabetes care, shown here.
| Percentage of diabetes patients | |||
|---|---|---|---|
| Diabetes measures | Goal | Old system | New system |
| A1C > 9% | < 15% | 5% | 0% |
| A1C < 7% | > 40% | 53% | 64% |
| Blood pressure > 140/90 mm Hg | < 35% | 22% | 7% |
| Blood pressure < 130/80 mm Hg | > 25% | 53% | 64% |
| Eye examination completed | > 60% | 47% | 48% |
| Smoking status and cessation advice or treatment provided | > 80% | 98% | 98% |
| LDL > than 130 mg/dl | < 37% | 15% | 9% |
| LDL < 100 mg/dl | > 36% | 58% | 62% |
| Nephropathy assessment completed | > 80% | 95% | 95% |
| Foot examination completed | > 80% | 60% | 79% |
Finances and productivity. The costs incurred with this new model can be divided into two categories: initial startup costs and ongoing costs. I estimate that my initial startup costs were in the range of $15,000. This includes the fairly nominal cost of additional office equipment (computer, office chair, etc.) and the more significant cost of slowing down my days as I brought both nurses up to speed on the new system. The only significant ongoing cost is paying the salary and benefits of my second LPN, approximately $8,000 per quarter. This is less than you might expect because four months after transitioning to this new model, I made a personal decision to decrease my full-time equivalent (FTE) status from 1.0 to 0.75. Thus, I am not responsible for the full salary of my second nurse. The remainder of her time is allocated to other parts of the practice.
My FTE change makes it nearly impossible to calculate how my practice change has affected revenue, but I can say that my office productivity has increased. We measure productivity in terms of patient visits per half-day and average charge per patient visit, which we track based on work relative value units (RVUs). Since moving to this new system, I have seen my patient visits per half-day increase by 15 percent and my average charge (work RVU) per office visit increase by 10 percent (see the graph below). Because some of our practice costs are divided based on productivity, this increase in my productivity has led to a relatively minor, but ongoing, increase in those costs.
Under my new practice model, patient visits per half-day have increased 15 percent and work relative value units (RVUs) have increased 10 percent. These numbers reflect an eight-month average before and after changing to the new model.

Although this new model has certainly brought an increase in expenses, I have seen a much greater increase in productivity and revenue, which has allowed me to maintain an annual income above the national median of $160,000 for a full-time family physician, despite having decreased my FTE status to 0.75.
Nurse and patient satisfaction. During this transition I have regularly asked my nurses for feedback regarding their satisfaction with our change, and when there have been frustrations or difficulties, I have done my best to work creatively with them to correct those. At this point, I am happy to report that my nurses are both very pleased with our current system. My original nurse reports that “Overall, I am very happy with the two nurse system. My favorite thing about it would be that I get to see from start to finish the entire diagnostic and treatment process. It allows me to become educated on each patient’s history and treatment plan, which in turn allows me to provide appropriate care and to be a better advocate for that patient. While working so closely together, I’ve been able to gain an understanding of how Dr. Anderson practices, and I have become more confident in myself and my own skills. Our care as a team has become significantly more thorough, and we are able to focus now on providing comprehensive care to each individual.”
Although we have not conducted a formal patient survey, the feedback we have received from patients has been almost universally positive. Patients are happy to have my undivided attention while in the exam room, they appreciate getting so much done with each office visit, and they are grateful that my increased efficiency has allowed me to be more available for same-day appointments.
This journey in restructuring my practice model has led me to a place where I am able to focus more on my patients, provide higher quality care, be more productive, and have happier employees. As physicians, we should not view ourselves as beholden to old models of care. Instead, we ought to view ourselves as empowered to institute fundamental changes to our work. The practice of family medicine is likely to get more demanding in the years ahead, and it is our opportunity and responsibility to build innovative practices that meet these demands while enabling excellent patient care, employee satisfaction, and a sustainable and meaningful personal life.
10 Best Practices for Increasing Hospital Profitability
Industry experts say that hospitals wishing to increase their profitability can focus on two key areas — reducing costs and increasing reimbursement. Here are 10 best practices for increasing hospital profitability by reducing costs and increasing revenue and reimbursement.
Because labor is the largest single expense for hospitals, it is critical that hospitals are not over- or under- staffing their facilities.
Hospitals leaders can cosider the use of flexible staffing, such as part-time or hourly employees, and adjust staffing based on patient census data. Leaders should also monitor the efficiency of this staffing by continuously reviewing benchmarking data such as hours worked per case.
Amy Floria, CFO of Goshen (Ind.) Health System, says that her facility monitors patient volume on a daily basis and adjusts staffing accordingly. “We adjust our nursing staffing every eight hours after looking at our inpatient volume and expected discharges and admits,” she says.
Kevin Burchill, a director at Beacon Partners, a healthcare management consulting firm, agrees that staffing must be adjusted daily. “The easiest thing that a hospital can do to improve profitability is for the senior management team to assume responsibility for the day-to-day performance of an organization and look at the organization’s performance in real time,” he says. “You must shift to an emphasis on the day-to-day, not pay-period to pay-period or month-to-month.”
It is important that concerns regarding efficient staffing are communicated throughout the organization and that hospital leaders work in collaboration with physicians. Donna Worsham, COO of National Surgical Hospitals, suggests that hospital leaders share staffing efficiency benchmarking data with unit managers and provide feedback regarding the productivity of the unit.
Flexible staffing is especially useful for OR nursing staff. OR managers should review clock-in times versus surgery-start times and determine if their staff is consistently arriving before a surgery actually begins. If this is the case, mangers can utilize flexible staffing to allow nursing staff to arrive later so that when surgeries run over, no overtime expenses are incurred, says Ms. Worsham.
Other facilities are saving in staffing costs by reducing benefits for full-time staff. Goshen Health System, for example, deferred merit increases, reduced paid vacation time and suspended its retirement matching program in response to the current economy, according to Goshen’s CEO, Jim Dague. Goshen reduced employee dissatisfaction in response to these cuts by soliciting employee feedback on which benefits to reduce, thereby building organizational support for the changes. In addition, Goshen’s executives took a voluntary 20 percent cut in order to help sustain the system through the recession.
Joe Freudenberger, CEO of OakBend Regional Medical Center in Richmond, Texas, agrees that staff must buy in to any reductions in hours and shifts worked that will personally affect them in order for the hospital to remain successful. He says that hospital leaders must communicate the reasoning for these changes to the staff before making them. “If we call off staff, they see it as personally hurting their income when we need to help them understand that it is actually preserving their income by maintaining the financial viability of the hospital,” he says. “It may be obvious to us that we’re calling them off because we have a significant reduction in patient volume, but we need to communicate that to them for them to understand the financial realties we face.”
Although some staffing cuts may be necessary, hospitals should be careful not to take a blanket approach to layoffs or cuts in services. Hospital leaders must take a close look at their business before making cuts.
“Don’t make the same mistake everyone else does — don’t look at bottom line, determine that you need to cut $1 million, for example, and then cut 10 percent across the board. Doing so will trim some fat but will cut meat and bone in other areas,” says Mr. Burchill.
He suggests that hospitals assess each program individually and determine which ones are what are winners and losers. “You do not want to cut areas that you should be doing more of or that are already profitable,” says Mr. Burchill.
Hospital leaders can reduce supply costs by working with vendors to improve contracts and encouraging physicians to make fiscally responsible supply decisions.
“When it comes to supply costs, you must drive this expense or the vendor will drive it for you,” says Ms. Worsham.
Hospital leaders should not shy away from approaching vendors for discounts. Goshen’s IT director recently requested a discount on the health system’s contract for IT maintenance due to current economic conditions and successfully received a discount that saved the hospital 15 percent on this contract, according to Ms. Floria.
Hospitals can also reduce supply costs be reducing the number of vendors. Goshen, for example, is in the process of reducing the number of vendors in its surgical suite and aims to eventually scale the vendors down to 4-6 companies. “This action is expected to save us at least a million dollars in supply costs,” says Mr. Dague.
Another way in which hospitals may reduce supply costs is by requiring vendors to submit purchase orders for any equipment or implants that are not included in a negotiated, written agreement with the facility. “All of our vendors sign agreements that any purchase orders must be submitted at least 24 hours before a procedure and must be approved by the materials manager or the CEO, or it’s free,” says Ms. Worsham. “If you don’t require this, vendors will drop off the invoice for a pricey piece of equipment or implant after the procedure has already taken place and walk out the back door, which can greatly hurt your profitability.”
All hospitals can benefit from tightening up the efficiency of their operating rooms, but it is especially critical that less busy facilities ensure that their ORs are used as efficiently as possible.
“Hospitals need to review block time utilization,” says Ms. Worsham. “Physicians who are assigned more time than they are using are hurting your profitability.”
Ms. Worsham suggests that hospital OR managers work directly with physicians to make OR utilization more efficient.
“When physicians’ schedules create gaps in the OR schedule, it effects a hospital’s ability to staff effectively, which can create significant labor costs for the hospital,” says Ms. Worsham.
Hospitals should work to encourage physicians to become more concerned about the costs of supplies and other activities, such as unnecessary tests and inefficient coding processes that may drive up hospital costs.
“Hospitals today have a unique opportunity to leverage physicians’ interest in having hospitals help to stabilize their incomes with the hospitals’ needs to involve physicians in cutting costs and improving quality,” says Nathan Kaufman, managing director of Kaufman Strategic Advisors, a hospital consulting firm.
Hospitals can encourage the use of products from vendors that are cost-effective, but still high quality, especially in areas such as orthopedic implants, which can be considerably costly for hospitals. In addition, experts say the use of protocol-based care can reduce costs associated with unnecessary tests or treatments.
Mr. Freudenberger says that one of the biggest mistakes hospitals make is not engaging medical staff in profitability. “Physicians have a huge role in maintaining hospital profitability, but unless you give them a reason to be concerned with a hospital’s profitability, they will make choices in what and to whom they refer services that will not consider the implications to the hospital,” says Mr. Freudenberger. “Hospital leaders should work to help medical staff understand the connection of their referrals to the hospital’s viability so that their referral decisions reflect the value they place on the hospital.”
During tough economic times, some hospitals may benefit from outsourcing or partnering with other organizations for certain services, such as food and laundry services, and even, in some cases, clinical services.
“Some hospitals see these economic times as an opportunity to outsource unprofitable services,” says Mr. Burchill.
By outsourcing certain services to more efficient providers, hospitals can share the savings with the service provider. However, hospitals must be sure to select truly efficient providers.
“Outsourcing is clearly a smart thing to do if an organization can gain greater efficiency through finding a larger-scale operation; however the provider must be more efficient than the hospital,” says Kevin Haeberle, executive vice president, HR capital, for Integrated Healthcare Strategies.
Oftentimes, hospitals outsource services such as laundry, food and nutrition, information technology or human resources because they do not have the capital to invest in the equipment upgrades or training that is needed to increase the efficiency of their internal service. In these cases, the decision to outsource may not directly be related to profitability but instead the “lacking of funds for the investment required to make current services viable,” says Mr. Haeberle. However, this decision can improve profitability in the long-run by allowing hospitals to use funds for more profitable services.
Some hospitals have also begun to outsource clinical services such as emergency room staffing and anesthesiology in an attempt to become more efficient. Because these staffing groups employ a large number of specialty physicians, they may be able to provide more efficient services, especially in clinical areas that require around-the-clock coverage where the demand for services is high.
Mike Mikhail, MD, vice president of client services for Emergency Physicians Medical Group, says that hiring an emergency department management company can help to improve the profitability of hospitals whose demand for emergency services exceeds its emergency treatment capabilities. “An emergency management group can help make the emergency department more efficient by introducing management oversight and best practices, allowing more patients to be seen and keeping others from leaving to find another hospital,” he says. “Because a majority of hospital admits come from emergency walk-ins, driving more patients through an ER will create more admits, and therefore more profit for the hospital.”
An increasing number of hospitals are joint venturing with local physicians and surgery center management companies to offer outpatient services through the development of a surgery center.
According to Clete Walker, vice president of development for Surgical Care Affiliates, hospitals are beginning to focus on the need for a comprehensive outpatient strategy and recognizing the need to partner with doctors to effectively execute on this strategy. Mr. Walker reports that he has seen an increased interest from hospitals in joint venture arrangements for outpatient services.
“More and more hospitals are realizing that their core competency is providing inpatient care; their outpatient cases are more costly per case and take up more of the physician’s and patient’s time than they do at an ASC,” he says. “As a result, hospitals are competing with physicians for outpatient cases. Hospitals with joint-venture agreements, however, do not have to compete with the physicians.”
Hospitals can leverage their standing in the community to partner with local physicians to share the revenue generated by efficient outpatient cases.
“We are in lean times, and lean times call for us to rethink our strategies,” says Mr. Walker. “It’s better for physicians, hospitals and other groups to work together to provide an efficient delivery system for patient care than for the groups to compete.”
Identifying and attracting additional physicians to bring cases to your hospital is another way that hospital leaders can increase profits. Physician-owned hospitals can bring in additional physicians as partners, while other types of facilities can recruit new physicians who are willing to perform cases at their hospitals.
“New physicians will bring in more cases and grow your profits,” says Ms. Worsham.
Ms. Worsham suggests polling your medical staff for names of local physicians to target and inviting them into the facility. During the visit, Ms. Worsham recommends that hospitals work to “wow” the target physician. “We work tirelessly to promote the services we can offer them,” she says.
When a new physician begins performing cases at one of Ms. Worsham’s facilities, that physician is assigned a concierge. “We have strong internal programs in place for this first day. A concierge is assigned to each new physician who provides them with a tour facility and walks them through every aspect of their day,” says Ms. Worsham.
Hospitals may also be able to grow case volume and profits by adding new service lines. However, hospitals need to be careful to do their homework on the expected profitability and ROI for any new lines added, especially in a market where access to the funds required to invest in new service lines may be tight.
“You have to look at what the market needs are and where you’re going to get the referrals from,” says Ms. Worsham. “Meet with local physicians and interview them about their needs and the number of cases they see that could utilize a new service.”
Hospitals should also be sure to examine the competitive landscape for any new service line.
Ms. Worsham reports that her facilities have had great success from adding a hyperbaric service line because few competitor hospitals were offering this service.
Hospitals that use hospitalists to care for patients can benefit from the more efficient care and better documentation that specialized hospitalists can potentially provide.
“A protocol-based hospitalist program can increase efficiency and help to reduce the length of stay for patients, which can increase case volume without the need for additional beds,” says Mr. Kaufman.
Hospitals should consider employing these specialists as a means to improving care and enhancing their bottom lines, according to Mr. Kaufman.
Stephen Houff, MD, president and CEO of Hospitalists Management Group, says that hospitalist groups can provide effective care to patients and possibly increase reimbursement. “Hospitalists may be the most reliable and cost-effective means available for hospital leaders to transform medical delivery in their health system,” he says. “Through shared vision, an effective hospitalist team partners with hospital leadership to improve patient safety and access, streamline care, improve patient and family satisfaction, enhance reimbursement via improved clinical documentation and provide seamless transition to post-discharge care.”
One of the most important ways that hospitals can improve their profitability is by continually evaluating and renegotiating their managed care contracts.
“Hospitals must demand their fair share of premiums from third-party payors in order to subsidize the underpayment of Medicare and Medicaid,” says Mr. Kaufman. “Hospitals need to focus on reducing their cost structure as much as possible to approach breaking even with Medicare reimbursement rates, but that only goes so far.”
Mr. Kaufman recommends that hospitals only agree to contracts that reimburse at 130-140 percent of cost. “If a facility is not big enough or strong enough to get these rates, then they should look at merging with a larger facility,” says Mr. Kaufman.
Ms. Worsham suggests that hospitals perform a profitability analysis by payor and by procedure in order to determine where a facility is losing money and identify any trends. She also suggests that hospitals evaluate older contracts due to changes in severity-based DRGs and carve out the reimbursement of implants in order to ensure they are reimbursed appropriately for the costs associated with these.
Ms. Worsham also suggests that hospitals evaluate contracts on a quarterly basis, even if the contract is not near expiring. She suggests that hospital leaders examine the contracts with the following questions in mind:
• Is revenue where we thought it would be given reimbursement rates and volume of policy holders?
• Are we being paid as agreed upon in the contract?
• Are we being paid in a timely manner?
Contracts that are determined to be “high risk” should be renegotiated. Make sure your contracts contains a material harm clause, which will allow you to readdress terms of contracts that have become financially harmful to the facility, according to Ms. Worsham. Renegotiating contracts can be very valuable — one hospital Ms. Worsham advises will gain $500,000 this year due to renegotiations.
Hospitals that focus on enacting these best practices are likely to see improvements in their profitability; however, hospitals can also benefit by using today’s economic conditions as an opportunity to improve their overarching approach to business, creating a more sustainable organization in the future.
“When profits were high, hospitals had the luxury of being sloppy in some areas; now we must run a tighter ship,” says Ms. Floria. “This will benefit the industry in the long-run.”
Hospitals can also use this opportunity to find creative solutions to problems that plague their facilities.
Goshen Health System, for example, recently enacted a program in which the hospital pays the premium required to sustain Cobra benefits for recently laid-off patients seeking care. “We are willing to be creative with our patients,” says Ms. Floria. “We pay for benefits when certain patients cannot. The revenue we receive from caring for these patients recoups this cost and provides us with additional cash flows that likely would have been uncollected or written off to charity care or bad debt.”
This idea, which was enacted during lean times to improve profitability, will continue to benefit the hospital’s bottom line, even when profitable times return.
Contact Lindsey Dunn at lindsey@beckersasc.com.


