Privacy and Confidentiality Policy

Privacy and Confidentiality Policy

At Staff Relief Inc., we are committed to upholding the highest standards of privacy and confidentiality in all aspects of our operations. As a healthcare staffing agency, we recognize the sensitive nature of the information we handle, including personal and health-related data. Candidate information is not sold to or shared with third parties for marketing purposes. Information may be shared with third parties only for the purposes of providing staffing services or when legally required to do so. This policy outlines our commitment to safeguarding this information and maintaining the trust of our clients, healthcare professionals, and other stakeholders.

  1. Purpose

The purpose of this policy is to ensure that all employees, contractors, and affiliated parties understand their responsibilities in protecting the privacy and confidentiality of sensitive information entrusted to Staff Relief Inc. This policy applies to all aspects of our operations, including but not limited to recruitment, placement, and management of healthcare professionals.

  1. Scope

This policy applies to all individuals and entities associated with Staff Relief Inc., including employees, contractors, temporary workers, and vendors. It encompasses all forms of information, whether in physical or electronic format, related to healthcare professionals, clients, patients, and any other sensitive data encountered during the course of business.

  1. Confidential Information

Confidential information includes, but is not limited to:

  • Personal and contact information of healthcare professionals and clients.
  • Employment history, qualifications, and credentials of healthcare professionals.
  • Health records and medical information of clients and patients.
  • Financial and contractual details related to our business operations.
  1. Responsibilities

It is the responsibility of all employees, contractors, and affiliated parties to:

  • Protect the privacy and confidentiality of sensitive information at all times.
  • Access and use confidential information only for legitimate business purposes.
  • Adhere to all applicable laws, regulations, and industry standards regarding privacy and confidentiality.
  • Safeguard physical and electronic records through appropriate security measures.
  • Report any breaches or suspected violations of this policy to management immediately.
  1. Data Security Measures

Staff Relief Inc. implements the following measures to ensure the security of confidential information:

  • Access controls and user authentication for electronic systems.
  • Encryption of sensitive data during transmission and storage.
  • Regular security assessments and audits to identify vulnerabilities.
  • Training programs to educate employees on best practices for data security.
  1. Compliance

Staff Relief Inc. is committed to complying with all relevant privacy laws and regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR). We regularly review and update our policies and procedures to maintain compliance with evolving legal requirements.

  1. Enforcement

Violations of this policy may result in disciplinary action, up to and including termination of employment or contract. Staff Relief Inc. reserves the right to take legal action against individuals or entities found to have breached their obligations regarding privacy and confidentiality.

  1. Opt-In Policy for SMS Communications

When consumers opt-in to our SMS program via our application, they provide consent to receive messages from Staff Relief, Inc. Candidates have the right to unsubscribe from our SMS program at any time by responding "Stop".

  1. Policy Review

This policy will be reviewed and updated periodically to ensure its effectiveness and relevance. Employees and affiliated parties will be notified of any changes to the policy and provided with appropriate training as necessary.

  1. Contact Information

For questions or concerns regarding this Privacy and Confidentiality Policy, please contact (478) 974-0075.

Conclusion

At Staff Relief Inc., we recognize the importance of privacy and confidentiality in the healthcare industry. By adhering to this policy and maintaining the highest standards of data protection, we strive to earn and maintain the trust of our clients, healthcare professionals, and stakeholders.