Parkview Health launches AI-powered backup system for patient records

Fort Wayne, Ind.-based Parkview Health rolled out its “Virtual Single Patient Record” system, an isolated recovery environment developed with health tech company CareEvolution. The platform enables clinicians to access a read-only patient record when the primary electronic medical record or hospital network is offline. The fully isolated system was designed…

Epic launch contributes to Memorial Sloan Kettering’s $113M shortfall

New York City-based Memorial Sloan Kettering Cancer Center reported an operating loss of $113.2 million for the first half of 2025, citing rising expenses and one-time costs related to its Epic EHR implementation. The center said in an Aug. 15 news release that its operating cash flow margin was 1.4%.…

UNC Health names revenue cycle VP from CHS

Chapel Hill, N.C.-based UNC Health has named Christina Slemp system vice president of revenue cycle – financial services, according to a post on her LinkedIn page. Ms. Slemp joins from Franklin, Tenn.-based Community Health Systems, where she served as vice president of revenue cycle. “Over the course of my career,…

21 health systems with boosted outlooks

Here are 21 health systems that recently had their outlooks upgraded by Fitch Ratings or Moody’s Investors Service in 2025. Note: This is not an exhaustive list. Health systems were compiled from credit rating reports. Boston Children’s Hospital’s outlook was revised to stable from negative by Moody’s. The revision reflects…

From integration to payer interactions: How leaders are shaping AI’s role in RCM

AI has been firmly integrated into revenue cycle management (RCM) as organizations look to boost efficiency, enhance patient experience and prepare for a rapidly evolving future. In a recent discussion hosted by Becker’s Healthcare and Zotec Partners, leaders shared strategies for balancing cutting-edge innovation with operational realities. The conversation featured…

The next ‘major workforce crisis’ systems are tackling

Health systems are taking on what one leader has called the “next major workforce crisis”: a shortage of nurse educators. In 2024, U.S. nursing schools turned away 80,162 qualified applications. Within that total, 65,398 applications from entry-level baccalaureate were turned away, 1,530 from RN-to-BSN, 7,603 from master’s, 5,366 from DNP…

Redefining Patient Access Through Agentic AI in Healthcare Call Centers

The Access Challenge Healthcare Cannot Ignore Even with expanded digital tools, healthcare call centers are still the main and often most strained access point for patients. Whether confirming or rescheduling an appointment, patients continue to rely on phone calls. According to a 2025 Relatient data analysis across clients, up to…

How health systems are bracing for tariffs

As the Trump administration moves forward with sweeping tariffs aimed at increasing U.S. manufacturing, health systems are ramping up efforts to protect patients from potential effects. At Renton, Wash.-based Providence, COO Darryl Elmouchi, MD, said the health system has implemented a supply chain risk management program to help prepare for…

Former diversity chief sues New Jersey hospital

Chris Pernell, MD, former chief strategic integration and health equity officer at University Hospital in Newark, N.J., is suing the hospital, alleging she was illegally forced out in 2022, according to NJ.com. In her lawsuit, filed Aug. 13 in state Superior Court in Essex County, Dr. Pernell alleges sexist and…

From classroom to career: How MU Health boosted hiring 9%

Columbia-based University of Missouri Health Care is taking a multipronged approach to workforce growth, leading to a 9% increase in hiring across nursing and other roles over the past year. “We know labor requires investment, so we’ve invested heavily in the talent pipeline — from exposing high school students to…

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