Parkview Health launches AI-powered backup system for patient records

Fort Wayne, Ind.-based Parkview Health rolled out its “Virtual Single Patient Record” system, an isolated recovery environment developed with health tech company CareEvolution. The platform enables clinicians to access a read-only patient record when the primary electronic medical record or hospital network is offline.

The fully isolated system was designed to provide digital resilience without the high costs typically associated with high-availability infrastructure, according to an Aug. 18 Parkview news release. The cloud-based repository includes full patient history and near real-time data synchronization from Epic, hosted in an independent FISMA-moderate environment.

The system works across devices, including smartphones over LTE, and relies on a serverless, cloud-native model that can scale instantly or hibernate when idle. Ron Double, CIO of Parkview Health, said the tool allows clinicians to retrieve patient information “even if the unthinkable happens and most systems are down.”

The investment aligns with research estimating that a single hospital cyberattack can cost $11 million, while prolonged EHR downtime has been linked to a 20% increase in 30-day mortality rates for some patients, according to the release. The system is now active across all Parkview Health locations.

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