80 top hospitals for patient experience, safety: Healthgrades

Healthgrades recognized 80 hospitals with its 2026 Outstanding Patient Experience Award and the Patient Safety Excellence Award.

The organization evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems between January and December 2024. Hospitals were evaluated on patient survey data on 10 patient experience measures. Recipients of the outstanding patient experience award earned the highest overall experience scores.

This year, 373 hospitals in 46 states were honored for patient experience, representing the top 15% of hospitals. 

Here are the 80 hospitals for patient experience and safety, by state:

Arizona

Mayo Clinic Hospital (Phoenix)

Arkansas

Mercy Hospital Northwest Arkansas (Rogers)

California

Kaiser Permanente Redwood City Medical Center

Mills-Peninsula Medical Center (Burlingame)

Sequoia Hospital (Redwood City)

Sutter Roseville Medical Center

Florida

Baptist Medical Center Beaches (Jacksonville Beach)

HCA Florida Twin Cities Hospital (Niceville)

Mease Dunedin Hospital

Morton Plant North Bay Hospital (New Port Richey)

Sarasota Memorial Hospital Venice (North Venice)

Georgia

Fairview Park Hospital (Dublin)

Piedmont Columbus Regional Northside

Hawaii

Adventist Health Castle (Kailua)

Kaiser Permanente Moanalua Medical Center (Honolulu)

Idaho

West Valley Medical Center (Caldwell)

Illinois

Advocate Good Shepherd Hospital (Barrington)

Memorial Hospital Belleville

Northwestern Medicine Central Dupage Hospital (Winfield)

Northwestern Medicine Delnor Hospital (Geneva)

Indiana

Franciscan Health Mooresville

Henry Community Health (New Castle)

Kansas

Kansas City Orthopaedic Institute (Leawood)

Salina Surgical Hospital

Louisiana

AVALA Hospital (Covington)

Cypress Pointe Surgical Hospital (Hammond)

The Spine Hospital of Louisiana at the NeuroMedical Center (Baton Rouge)

Massachusetts

Brigham and Women’s Hospital (Boston)

Minnesota

River’s Edge Hospital and Clinic (St. Peter)

Mississippi

Baptist Memorial Hospital-Union County (New Albany)

Missouri

Barnes-Jewish Hospital (St. Louis)

Barnes-Jewish West County Hospital (Creve Coeur)

Missouri Baptist Medical Center (St. Louis)

Parkland Health Center (Farmington)

Montana

Intermountain Health St. Vincent Regional Hospital (Billings)

Nebraska

Midwest Surgical Hospital (Omaha)

New York

Glen Cove Hospital

Mather Hospital (Port Jefferson)

North Carolina

Novant Health Medical Park Hospital (Winston-Salem)

Ohio

Avon Hospital at Richard E. Jacobs Campus
Berger Hospital (Circleville)

Crystal Clinic Orthopaedic Center (Akron)

Dublin Methodist Hospital

University Hospitals Samaritan Medical Center (Ashland)

Oklahoma

Saint Francis Hospital South (Tulsa)

Pennsylvania

Chester County Hospital (West Chester)

Doylestown Hospital

Geisinger St. Luke’s Hospital (Orwigsburg)

OSS Orthopaedic Hospital (York)

Physician’s Care Surgical Hospital (Royersford)

Rothman Orthopaedic Specialty Hospital (Bensalem)

St. Luke’s Hospital-Carbon Campus (Lehighton)

St. Luke’s Hospital-Easton Campus

Surgical Institute of Reading (Wyomissing)

Rhode Island

Westerly Hospital

South Carolina

Bon Secours St. Francis Hospital (Charleston)

McLeod Loris Hospital

Prisma Health Greer Memorial Hospital

Roper Hospital (Charleston)

Roper St. Francis Berkeley Hospital (Summerville)

South Dakota

Black Hills Surgical Hospital (Rapid City)

Sioux Falls Specialty Hospital

Tennessee

Roane Medical Center (Harriman)

Texas

Baylor Scott & White Medical Center-Hillcrest (Waco)

Hill Country Memorial Hospital (Fredericksburg)

Houston Methodist Baytown Hospital

Houston Methodist Clear Lake Hospital

Houston Methodist Sugar Land Hospital

Houston Methodist The Woodlands Hospital

Houston Methodist West Hospital

Quail Creek Surgical Hospital (Amarillo)

South Texas Spine and Surgical Hospital (San Antonio)

Texas Health Presbyterian Hospital Denton

Texas Institute for Surgery at Texas Health Presbyterian Dallas

Virginia

Centra Bedford Memorial Hospital

Inova Fair Oaks Hospital (Fairfax)

Lewisgale Hospital Montgomery (Blacksburg)

Sentara Williamsburg Regional Medical Center

Wisconsin

Froedtert Holy Family Memorial Hospital (Manitowoc)

Orthopaedic Hospital of Wisconsin (Glendale)

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