Inside Epic’s MyChart Central: A one-login hub for patients

Epic has rolled out MyChart Central, a new tool that allows patients to use one login to access health records from multiple participating providers.

The platform serves as a hub for patients, offering one sign-in to manage care across organizations and providing centralized access to their MyChart portal accounts.

“People have been talking about their digital front doors for a long time,” Trevor Berceau, product development lead at Epic, told Becker’s. “This is a huge step toward throwing your digital front door wide open. Patients no longer have to figure out how to create new accounts when moving to a new city or receiving care from multiple providers.”

Epic began piloting MyChart Central in August and plans to expand availability region by region later this year. The company said a staggered rollout is needed to ensure patients have a consistent experience across the organizations where they receive care. Several healthcare organizations — including UW Health in Madison, Wis., Group Health Cooperative in Madison, Wis., UnityPoint Health in West Des Moines, Iowa, and SSM Health in St. Louis — have already gone live with the tool.

The system also gives patients a more streamlined way to manage information. For example, a patient can update an address once in MyChart Central and choose to push it across all linked organizations.

The launch comes as federal regulators push for more connected and user-friendly digital health tools. On July 30, the Trump administration announced a public-private partnership to modernize the U.S. healthcare system, with goals such as improving secure data exchange and expanding access to digital tools for personalized care. Such companies as Amazon, Apple, Google, Anthropic and OpenAI pledged support, alongside major health systems and payers.

The initiative builds on earlier requests for feedback from the Centers for Medicare & Medicaid Services.

Epic is among seven EHR vendors pledging to strengthen data exchange capabilities and reduce reliance on paper-based processes. Mr. Berceau called the timing of MyChart Central’s launch “fortuitous,” as industry and government leaders increasingly emphasize interoperability and patient access.

Epic said interest from health systems has been strong, with some organizations asking to go live earlier than scheduled.

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