Health systems increase use of Microsoft ambient AI: 4 notes – Becker’s Hospital Review | Healthcare News

Health systems are increasing their use of Microsoft’s ambient AI for clinical documentation.

Here are four things to know from a July 30 Microsoft earnings call:

1. Microsoft had a “breakout” fiscal 2025 for the use of its Dragon Copilot (aka DAX), which ambiently listens to patient visits and drafts clinical notes for the EHR, said Microsoft chair and CEO Satya Nadella.

1. Healthcare customers employed the tool to document over 13 million patient encounters in the most recent quarter, up nearly seven times year over year.

1. At Chesterfield, Mo.-based Mercy, more than 1,000 physicians are now using Dragon Copilot.

1. The Mercy physicians “have saved more than 100,000 hours to date and plan to expand to all 5,000 providers,” Mr. Nadella said. “As one physician put it, the best thing to happen to my practice in ten years.”