AtlantiCare cuts documentation time by 50% with Oracle AI – Becker’s Hospital Review | Healthcare News
AtlantiCare has expanded its use of Oracle Health’s Clinical AI Agent, reporting measurable gains in provider workflow and documentation efficiency, according to CIO Jordan Ruch.
As part of its Powered by Oracle strategy, the Atlantic City, N.J.-based health system launched the first of seven planned implementation waves in June. The second is set for August.
“We rolled out the Clinical AI Agent to all of our ambulatory providers as part of Wave One,” Mr. Ruch told Becker’s. “Adoption has been going well. As of now, about 260 providers across 26 specialties are using the tool, and we’re generating close to 1,000 notes a day.”
Since January, more than 40,000 clinical notes have been created using the ambient technology, which passively listens during patient visits and generates draft documentation for provider review — often referred to as “ambient clinical voice” technology.
“In my 25 years in healthcare, you don’t often see providers say, ‘Please never take this away,’” Mr. Ruch said. “But that’s exactly the feedback we’re getting.”
Cutting documentation time
Mr. Ruch said clinicians using the Clinical AI Agent have seen a 40% to 50% reduction in documentation time.
“It saves them about five minutes per patient on documentation,” he said. “And about nine and a half minutes in the EHR overall,” comparing pre- and post-implementation metrics for the same group of providers.
The health system is preparing to expand the tool’s use to inpatient providers and nursing staff. While workflows differ across care settings, the goal remains the same: reduce time spent at the keyboard and improve focus on patient care.
“Some of the new features we’re rolling out to nursing include conversational search, chart summarization, shift summaries and voice-based discrete charting,” Mr. Ruch said. “We’re really trying to make documentation more accurate and more efficient.”
Smarter devices, streamlined workflows
Alongside the Clinical AI Agent, AtlantiCare is rolling out smart bedside monitors that interface directly with Oracle Health’s EHR, eliminating the need for manual transcription of vital signs and other data.
“Instead of wheeling a computer into the room, nurses will be able to document right on a mobile device,” Mr. Ruch said. “The combination of medical device integration, nursing mobility and AI-assisted charting is something we’re very excited about.”
Close vendor collaboration
AtlantiCare was Oracle’s first customer to go live with the Clinical AI Agent in the ambulatory setting and is one of the earliest adopters in the inpatient and nursing space.
“The product has evolved significantly,” Mr. Ruch said. “Oracle has been responsive to our feedback, and we’ve seen many of our suggestions reflected in their development roadmap.”
He added that native EHR integration represents a turning point in how health systems approach AI agent adoption.
“Early adopters had to rely on third-party vendors that required heavy lifting — integrations, education, additional tools,” he said. “Having the solution embedded natively in Oracle reduces complexity and unlocks broader use cases.”
Oracle is currently developing additional AI agents across clinical, HR, supply chain and financial planning workflows.
“It’s a turning point for the AI agent market,” Mr. Ruch said.